# emPerform Reviews **Vendor:** CRG emPerform **Category:** [Performance Management Software](https://www.g2.com/categories/performance-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 12 ## About emPerform emPerform delivers easy-to-use, affordable & all-inclusive online employee performance management software for automating & streamlining vital performance management tasks and helping companies align and develop a world-class worforce. emPerform's 100% flexible software allows companies tailor processes to their unique needs, helping to engage employees and managers in ongoing goal management & year-round feedback. emPerform includes: online appraisals, goal management, year-round feedback & journaling, surveys, succession planning, compensation management, 360° reviews, reporting, and integration with existing HR systems. ## emPerform Pros & Cons **What users like:** - Users find emPerform to be **easy to use** , effectively organizing day-to-day tasks with great customer support. (2 reviews) - Users commend the **great customer support** during implementation, making the process smooth and efficient. (1 reviews) - Users value the **easy implementation** of emPerform, appreciating the supportive setup process and integration capabilities. (1 reviews) - Users value the **easy integration** with HR/payroll systems, ensuring smooth updates and enhancing recognition features. (1 reviews) - Users appreciate the **easy-to-use leave management** system, complemented by excellent customer support and efficient integration capabilities. (1 reviews) - User Recognition (1 reviews) **What users dislike:** - Users find the **limited features** of emPerform make the system overly complex and less useful for their needs. (1 reviews) - Users find that **many features are not useful** , contributing to an unnecessarily complex system experience. (1 reviews) ## emPerform Reviews ### 1. Very Easy to Use for Organizing Day-to-Day Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about emPerform?** Very easy to use and organize day to day work **What do you dislike about emPerform?** many features are not too useful and makes system very complex **What problems is emPerform solving and how is that benefiting you?** emPerform is a Very useful, web-based employee performance management software targeted to eliminate manual, paper-based HR processes and convert performance management into an ongoing, strategic business function. It smakesPerformance review process more efficient, consistent, and Organized ### 2. Easy to use system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about emPerform?** Easy to use, great customer support, very supportive during implementation process, able to set up nightly integration transfer from HR/payroll system to emPerform which updates with new staff, departures, etc., enjoy tag feature for peer to peer recogonition **What do you dislike about emPerform?** would be nice if there was more guidance on performance mgmt best practice, also there really haven't been any changes or enhancements to the system since we started using it 5 years ago **What problems is emPerform solving and how is that benefiting you?** a good system for tracking performance ### 3. This system has been effective in converting our organization from a paper based form to electronic! **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal W. | Manager, Talent and Development, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about emPerform?** The entire system! Having all information tied to the review, the ability to create reports with graphics for our senior leaders, and the way the workflow moves the form from one leader to the next are some of my favorites. The compensation and succession planning modules are very easy to implement and our leaders like these features as well. **What do you dislike about emPerform?** If I had to pick something I dislike, I would say it's not having the ability to view all employees (if you have a large number on your team) on the landing page and once you click out of an employee, you are routed all the way back to the home page. It's a minor item, but leaders have asked me if this ever will be a functionality in the future. I tell them maybe! **What problems is emPerform solving and how is that benefiting you?** I recently partnered with our emPerform rep to create a customized report during our goal setting activity. During this step in our process, this report allowed the leaders to review all goals set and ensure they are tied to our strategic objectives and departmental goals. There is so much that the system can do! ### 4. Excellent customer services with CRG emPerform! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about emPerform?** Implementation into emPerform was painless, and I felt guided throughout the process. My account manager spent a good amount of time ensuring I am always set up for success. She is available for one-off follow-ups and to help me make changes year over year. I appreciate how easy the system is to use from an employee's perspective. We've had a great experience over the last two years. **What do you dislike about emPerform?** The system isn't the flashiest but I have all of the fields I need for successful annual emplpoyee evaluations. This isn't an issue but I find it challenging to make larger changes on my own. It isn't an issue because my account manager is great and will always jump on a call to walk me through the changes I want to implement. **Recommendations to others considering emPerform:** One of the best things about emPerform is the customer service and as someone with a small HR team, having that hands-on support has been a lifesaver. I would recommend this product for anyone looking for a well-round utility system. **What problems is emPerform solving and how is that benefiting you?** With emPerform we implemented an annual performance plan for each employee. We can collect and share feedback through the plan (calendar) year and prompt quarterly check-ins between managers and employees. Additionally, we built out a more concise year-end review process. ### 5. CRG emPerform Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about emPerform?** Enjoy the ongoing training capabilities and performance review upkeep **What do you dislike about emPerform?** Could be higher performing and a bit easier to navigate **What problems is emPerform solving and how is that benefiting you?** Goal management and succession planning, it lays out a very clear path and keeps people up to date with goals I feel it keeps people more productive ### 6. emPerform Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Shelby H. | Human Resource Generalist II, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about emPerform?** I love how customizable it is. We are able to create whatever we want for our departments. **What do you dislike about emPerform?** How many little details there are that can be missed when creating them. But that could also be chalked up to me needing to pay more attention to detail **Recommendations to others considering emPerform:** If you are looking for a way to make a performance review have everything you need, this is your site. **What problems is emPerform solving and how is that benefiting you?** This is really helping us keep our employees on track for performance reviews. It is saving me time from having to send out individual reminders constantly about when they are due. ### 7. Simple, customizable, user-friendly online performance management. **Rating:** 5.0/5.0 stars **Reviewed by:** Anna Y. | Compensation Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about emPerform?** Our company chose emPerform when transitioning to online performance management because it’s an easy-to-use platform that’s mobile-friendly and highly customizable to meet our unique needs. **What do you dislike about emPerform?** We had to request a customized format for the printed version of the reports. **Recommendations to others considering emPerform:** If your company has unique demands and needs a highly flexible/customizable system, emPerform is the best choice! **What problems is emPerform solving and how is that benefiting you?** We can track accomplishments/performance throughout the year with journaling/tags, which are readily available during the review process, single sign-on, real-time email notifications/reminders, compensation module for bonus planning, custom reporting, etc.). ### 8. The implementation and ongoing support of our system is so thorough and timely. Couldn't be happier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about emPerform?** I most appreciate the support we've had from Ben since our implementation, who continues to guide us through utilizing the system. I also like how intuitive the system's administration is once you understand it, making it easier to create appraisals or forms to be precisely how you want them to be. **What do you dislike about emPerform?** The only thing I don't like about the system is the On-Demand Forms settings which can't be adjusted after launching. However, I can create Appraisals or one-off On-Demand Forms for all the same things that I may have used On-Demand Forms anyway. **What problems is emPerform solving and how is that benefiting you?** Recently, emPerform helped us resolve issues we had with applying weights to rating scales and how that impacted our compensation model. ### 9. I would recommend emPerform for Performance Management for being user friendly and cost effective. **Rating:** 5.0/5.0 stars **Reviewed by:** Christa G. | Manager Talent Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about emPerform?** The friendly and helpful staff. The ability to streamline the Performance Management process. We had a successful implementation. **What do you dislike about emPerform?** We would like to see a more desirable printable version of the review, one that easy to read without non-essential information. **What problems is emPerform solving and how is that benefiting you?** A user friendly system that will provide data and reports once we have completed a full performance cycle. ### 10. Highly recommend this performance mgmt system! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about emPerform?** How easy the system is for users and customizable to fit our needs. **What do you dislike about emPerform?** Nothing I can think of. I'm not very familiar with the reporting but that's lack of effort on my part. **What problems is emPerform solving and how is that benefiting you?** Employees have been asking for reviews for years. Now we have them. The tool helps with great employees and provides much-needed feedback to underperformers. ### 11. Great platform that is easily programmed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Think Tanks | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about emPerform?** The ease of programming, which gives more control to your clients - and the wonderful help that your employees provide when help is needed. **What do you dislike about emPerform?** The inputting of employee information can sometimes be finicky - for example, the search function for inputting an employee's manager, CEO, etc. **What problems is emPerform solving and how is that benefiting you?** Performances management for employees - bringing their goals and objectives to mind and providing a tracking platform. Benefits - managers are triggered to have the conversation with their employee and set clear objectives because of this platform. ### 12. Great for Employee Management! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about emPerform?** A pretty good tool for getting employees and managers engaged in consistent check-ins and feedback. **What do you dislike about emPerform?** Lacking some additional features that would come in handy. **What problems is emPerform solving and how is that benefiting you?** I love that it is pretty customizable and intuitive to use! It's been helpful in filling feedback gaps. ## emPerform Discussions - [What is CRG emPerform used for?](https://www.g2.com/discussions/what-is-crg-emperform-used-for) - [View emPerform pricing details and edition comparison](https://www.g2.com/products/emperform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+15%3A46%3A14+-0500&secure%5Bsession_id%5D=b7b52f83-f8fc-49ad-86e8-1c5e9389ada4&secure%5Btoken%5D=63fff01b6a1591a44f7d5b6c93e7621d5d041198d4e5b1f9f2e637888ce28116&format=llm_user) ## emPerform Features **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Goals** - Goal-Setting - Company Goals And OKRs **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Data** - Dashboards And Reports - Historical Data **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction ## Top emPerform Alternatives - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.7/5.0 (3,930 reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,092 reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (4,508 reviews)