Absorb LMS Reviews & Product Details

I really appreciate the user-friendly interface of Absorb LMS, which makes it easy for learners to view and organize their modules. The automated messaging feature frees up my time by handling follow-ups with students, and I love being able to attach resources to each module. The quality parameters and the ability to ensure learners engage with the content are important to me. I also find the team's responsiveness and support invaluable. The automations make my daily tasks more scalable, and I feel the platform enhances our organization's professional appearance. Additionally, features like the create module allow me to customize content without editing full videos, and I find the department and group features great for categorizing learners effectively. Review collected by and hosted on G2.com.

I don't like that editing a module after assignment will reset learner progress on an asynchronous module. Review collected by and hosted on G2.com.

I find Absorb LMS intuitive to use, especially for admins. I like that it brings e-commerce into a single platform and lets me create and publish materials directly to the LMS with simplified workflows. I also value its e-commerce and instructional design capabilities. Categorizing users by user group and department is really helpful, and I can enroll users in different products based on their role or company. Review collected by and hosted on G2.com.

I wish there were a way to group curriculums so I could sell more bundles to end customers. Letting end users choose a group of curriculums or multiple curriculums to check out with would help me provide more tailored solutions to my customers. Review collected by and hosted on G2.com.

I’m really loving all the changes and updates that have rolled out over the past year. We’ve been using Absorb for the last six years, and for a long time it didn’t feel like much was changing. That’s why I’m especially happy to see that Absorb is truly listening to its customers and finally addressing the needs we’ve been asking for. Review collected by and hosted on G2.com.

The platform feels outdated and, for me as an admin, it isn’t very intuitive to navigate or manage. Even small tasks can take a long time to complete, and the system doesn’t seem designed to make those tasks quick or efficient.

For example, I can duplicate an ILC course, but the sessions can’t be duplicated along with it. Adding sessions is also very manual, and there’s no way to create them based on a timeline. By “timeline,” I mean something like this: once someone is enrolled in an ILC course, a session would automatically be scheduled two days later, and then the next one after that, and so on.

That’s just one example of many. It just wasn’t originally designed with the user in mind, although I can see that this is slowly starting to change.

I also really dislike the pricing approach that Absorb takes, where almost every little thing has a cost assigned to it. A lot of other platforms include more in the main cost of the platform, while Absorb tends to charge extra for additional add-ons. Review collected by and hosted on G2.com.

I really like Absorb LMS for its easy learner experience and the flexibility it gives us to adapt to our needs. It offers a lot of reports and information, which is really useful. The customer service is good, and there's a separate academy for system administrators, which is a nice touch. I love the automation options, especially for informing learners and course assignments, and the possibility to adjust this automation is great. The initial setup was very easy with good follow-up. In comparison to our previous system, Absorb LMS requires only one portal for all users, which is much more efficient. Review collected by and hosted on G2.com.

I wish there was a feature to CC an external email address that does not have a user in Absorb LMS. Review collected by and hosted on G2.com.

I find the system very easy to use, both from an admin and an end-user perspective. We were able to customize the experience to match our branding, industry, and audience. Managing the system, users, and content feels quite intuitive, and I appreciate how quickly the changes I make are reflected for users. Review collected by and hosted on G2.com.

While reporting is very robust I find it difficult to decide where and how to get the right data. It's helpful to be able to generate reports in many ways but each has different options and limitations making it difficult to know if where I start is always the best way to create the report I desire. Review collected by and hosted on G2.com.

Definitely the support is the best. I would also say that the UI is intuitive and easy to use on both the learner side and the administrator side. We haven't had downtime on the site since launching a year ago, which is fantastic. We are kept aware of any updates/service/maintenance so we can plan accordingly. We meet with our support team on a regular cadence to keep up with any new features and to work through any issues that we run into. Review collected by and hosted on G2.com.

Lack of API post options. We would love for the admin to have full access to make mass updates, currently this can be done through ticketing. Review collected by and hosted on G2.com.

It is nice to see that Absorb is always looking to improve its services. They have moved to a more frequent update schedule. This tells me that they support the users and are always looking to improve. Overall, Absorb is very straightforward and well-designed to use. It is a great system for deploying training to the entire company or to specific departments. Review collected by and hosted on G2.com.

The most frustrating aspect is the inability to customize certain aspects at the individual learner level. Some of the settings are established and enforced at the curriculum or course level. It would be great to have greater customization options for some settings at the learner level. Review collected by and hosted on G2.com.

I like Absorb for its fully customisable features, such as branding and eLearning design using the create function. From my previous experience using other LMS's, Absorb has the ability to fully create an immersive learning space within the world of my organisation, which other LMS providers were missing. The value for the product is great, easily the best LMS system I have used to date. 100% value for money and top service from our Absorb contacts. Review collected by and hosted on G2.com.

I love the Create tool, however it would be great for more updates and UI improvements to be made from an editorial standpoint. Maybe standard eLearning features, such as Flashcards, Accordions, tabs etc... This would really level this feature up. Review collected by and hosted on G2.com.

The Absorb LMS platform is incredibly user-friendly and intuitive. The admin and reporting features are versatile, and we appreciate that the system is easily customizable at the admin level. The Absorb support team is friendly and responsive, and the AI help features within the system are also quite helpful. The system performance is reliable and pricing is reasonable - high value for what we are receiving as a product. Review collected by and hosted on G2.com.

The system can be finicky on resolution when an original course set up was inaccurate. Review collected by and hosted on G2.com.

The platform is easy to use, and I appreciate the constant release of new features. Customer service has also been excellent—our CSM has been amazing and very supportive. Overall, it has handled our company’s rapid growth and M&A activities well. Review collected by and hosted on G2.com.

At times, communication about billing and invoicing can feel slow or a bit complicated. Review collected by and hosted on G2.com.