Absorb LMS Reviews & Product Details

It lets us combine internal training with external training without requiring a great deal of administrative effort behind the scenes. Review collected by and hosted on G2.com.

The additional costs associated with the different elements (i.e., Aura, APIs, etc.). Review collected by and hosted on G2.com.

The support they provide along the way is fantastic. Also, some of the features they are developing and that are integrated into the LMS are amazing, for example, Absorb Create or Absorb Aura. Review collected by and hosted on G2.com.

In my opinion, the user experience could be improved. There are some options that already exist that could be easily replicated (for example, duplicating courses to duplicate global resources). Review collected by and hosted on G2.com.

How easy it is for users to find and start content. One of the things that stood out most is how modern Abosrbs interface was compared to other LMS systems. Review collected by and hosted on G2.com.

Lack of customization options on the front end, and ability to integrate widgets. Review collected by and hosted on G2.com.

Admin experience is brilliant, you can do a lot in bulk. Review collected by and hosted on G2.com.

I am missing a billing flow and integration with company cost centers and expense tool. Would be great to have skills matrix and more complex competencies feature Review collected by and hosted on G2.com.

I think the reporting features of Absorb LMS are great. Their staff has been wonderful, and the software has a lot of diverse functionality, which is useful since we have really different needs depending on the different people in our team. It's working for all of us, which is hard to achieve. Once you start to learn and understand it, I think it's really user-friendly and easy to use. Review collected by and hosted on G2.com.

I found the contract and billing to be really confusing, and it took a while to figure out. It seemed like it was written in a weird way. There are some things I wish we could set up differently, like having different rules or configurations. Also, the system has some interesting quirks, like with our Rise courses—it's a bummer that we can only see the percentage correct and not the number of attempts on quizzes. The visual presentation is also not as snazzy as I'd like. The landing page could use more graphics and increased functionality to make it look nicer. Review collected by and hosted on G2.com.

Absorb LMS is a strong platform to use "out of the box" in terms of their Core LMS. We have explored other products in the past from Absorb and, while we have not used any of them in our current implementation, I can see how they would be valuable for other companies or businesses. Absorb has gotten much better at clearly and consistently communicating about updates, changes, patches, and other notes which is a plus. The platform itself may have some hiccups here and there in terms of performance and reliability, but overall, it is consistently available for our customers. While the UX/UI feels a bit dated in the administrator experience, more recent developments are aimed at addressing these issues. There is an active community of administrators who use the Ideas portal to share best practices and tips. I would say that this platform is a good, bordering on great, ROI in terms of pricing and what you get with the Core LMS experience. Review collected by and hosted on G2.com.

As long-time customers of Absorb LMS, we have been here for the ups and downs of this platform for about 15 years now. During that time, we have worked to implement several of the integrations that were created by Absorb and have had varying levels of success. While this was a challenge, it also gave us the opportunity to build up our own capacity and knowledge on creating custom-build integrations that leverage the API. Support has been overall consistently helpful over the years, with the usual "rocky" instances in more one-off scenarios where our issues did not get addressed to the degree that was warranted. This has largely been corrected in the last 2 years and I can report no continuing issues in this regard. I am seeing more A.I. pop up in the platform, which I suppose is helpful to some extent, although, I have had very little success in getting these tools to understand what I am looking to do/accomplish. Review collected by and hosted on G2.com.

Both the admin-side and learner-side workflows are highly intuitive and straightforward, which makes it easy to navigate the platform and manage tasks efficiently. I especially appreciate the customizable, Excel-style reporting interface, since it supports flexible data views and seamless exporting to Excel or CSV formats. This noticeably strengthens my reporting and analysis capabilities.

The platform is also very well organized when it comes to setting up courses, users, and other features. Its categorical structure makes configuration simpler, and the quick-access tabs at the top are a much more efficient alternative to clicking through multiple layers of course settings. Overall, the design meaningfully improves usability and boosts administrative productivity. Review collected by and hosted on G2.com.

While the platform offers a wide variety of reporting formats, there is still room to strengthen the reporting capabilities. For instance, department-level reports could be more robust by providing clearer, more detailed insights for all employees in a department; such as how many courses have been completed, are currently in progress, or have not been started.

The mailing system is highly effective overall; however, there are limitations when it comes to customizing certain automated emails, which can reduce flexibility in communication.

In addition, the observation checklist feature has some gaps. For example, learners do not receive email notifications when reviewers provide feedback, which feels like a fundamental function that is currently missing from the LMS.

Overall, when weighing the strengths against the limitations, the advantages clearly outweigh the drawbacks. The issues noted are relatively minor and do not meaningfully affect the platform’s overall effectiveness. Review collected by and hosted on G2.com.

I really like how easy Absorb LMS is to use and that it's very customizable depending on the organization. I like that it has single sign-on, and it automatically connects to our HRIS system. I have been able to work really closely with a customer service agent who has been very helpful in making it work well for the things that we need. The initial setup was easy from an integration standpoint, and we had a lot of support from the Absorb side to ensure that everything went smoothly as we transitioned. Review collected by and hosted on G2.com.

Some of the add-ons cost a little additional money, but honestly, the base product is good enough for us and is working really well for what we need. Review collected by and hosted on G2.com.

It is future-proofed - meaning that it will still work as the company grows Review collected by and hosted on G2.com.

Some of the naming of some of the areas of the system are different to what we would naturally refer to them as but its not a massive problem Review collected by and hosted on G2.com.

Very easy to navigate and easy to use and learn! I also like that its easy for learners from their homepage Review collected by and hosted on G2.com.

Some features are slow to come by even when there's a demand, and also some of the features can be better such as testing and question banks. I wish there were more easy to use reporting for managers and admins Review collected by and hosted on G2.com.