Performance and user interface, also pretty simple to understand. Review collected by and hosted on G2.com.
Nothing it is great, pretty cool and easy to use Review collected by and hosted on G2.com.
Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| 1–3 months | Most common |
| Less than 1 month | Also reported |
| Less than 1 day | Reported less often |
Performance and user interface, also pretty simple to understand. Review collected by and hosted on G2.com.
Nothing it is great, pretty cool and easy to use Review collected by and hosted on G2.com.
User-friendly and a great help for payroll, especially for handling ROE and T4. RISE’s support team is also very responsive and helpful when you need assistance. It’s really easy to process payroll, and the automation of calculations, tax filings, T4, ROE, and payments saves time and reduces errors. Review collected by and hosted on G2.com.
Nothing much however if we had the option to change the benefit amount by our won that would be great instead of sending RISE the information everytime it changes. Review collected by and hosted on G2.com.

fast, convenient, low fees, friendly interface and simple Review collected by and hosted on G2.com.
fees could be less, support is super slow Review collected by and hosted on G2.com.

I think the pricing of Rise is actually not too bad, starting at $8 per person. I find payroll really helpful, and I also value employee health benefits. The recruiting and onboarding features are really good. Review collected by and hosted on G2.com.
I think Rise could improve by being more internationally focused, not just Canadian. Sometimes when we have hiring outside of the local area, it's helpful to have support for other countries as well. Review collected by and hosted on G2.com.

I like best about Rise is the focus on personal and professional growth. Review collected by and hosted on G2.com.
I think Rise could improve is in communication or transparency around updates and upcoming feature. Review collected by and hosted on G2.com.
Rise has amazing customer service. There has been multiple occasions where I've forgot to submit or approve my companies payroll by the cut-off time, and on every occasion I've been able to connect with a member from their team immediately and they've extended my cut-off time or been able to help me submit directly. Their customer service is top of the line, it is refreshing to know that if I need to get immediate assistance, I will be able to connect with a real person no problem.
The whole payroll process is also very straightforward and user friendly. Once you watch their videos once to get the rundown on how to sign up employees, submit payrolls etc. it is very smooth sailing from there.
I've never had an issue with them in the two years I've been using RISE.
ALSO, their fees are very reasonable, especially for a small business. This is what initially drew me to them and nothing has changed, no hike ups in prices or anything like that. All around RISE is the perfect payroll service for me! Review collected by and hosted on G2.com.
The only area of improvement that I'd love to see happen is to make mobile use an option, I think adding in this capability to submit payrolls would be the icing on the cake. Other than that I have no complaints! Review collected by and hosted on G2.com.
All in one convenience for everyone from top to bottom! Review collected by and hosted on G2.com.
Local compliance needs to cope up and pricing is a little bit higher compared to other competitors in the local market. Review collected by and hosted on G2.com.

Rise is extremely easy to use - both from a back-end HR Team perspective but also from an Employee perspective. The web-based interface is so intuitive that very little training is required. The Rise Support Team has also been so extremely responsive - both on small issues and a larger payroll issue that we had.
The CEO, Faiz, is also accessible although our conversations with him have been about how great the team at Rise is and how supportive, friendly and solutions-oriented they are in helping us out.
Rise is always adding new features which is great to see. We started with Rise Payroll but now use Rise for almost all our HR needs as well. The switchover / integration from a large, international payroll provider to Rise was so easy and the Rise solution is actually much, much better and more cost effective. They are constantly asking us how to make the service better and we appreciate their responsiveness.
Thank you!! Chi' Miigwetch!!
Justin Marchand, CEO
Ontario Aboriginal Housing Services Review collected by and hosted on G2.com.
Downsides? What downsides? We will be looking for more features but it is very clear that their Development Team is very client-focused. We are more than happy to grow with a dedicated Team like Rise. Review collected by and hosted on G2.com.

Rise offers small businesses a seamless payroll solution with its user-friendly platform. Navigating through its intuitive interface is a breeze, simplifying tasks such as adding employees and setting up profiles. The platform's automated tax calculations and deduction tracking ensure accuracy, while its integration with various third-party applications streamlines processes. Rise's multiple payment options and detailed payroll reports add further convenience. Backed by amazing and responsive customer support, Rise stands out as a reliable and efficient payroll solution, freeing up valuable time for businesses to focus on growth. Review collected by and hosted on G2.com.
Nothing. I currently like everything so far. I would like to learn more about their performance module and see how customizable it is, see if there is a place for rating employee performance. Review collected by and hosted on G2.com.
Rise is easy to use, if you have a hard time there many articles to help you out or you can contact the support team. I love that I can make any changes, add or pause a payroll, impute documents change settings allow users different clearences, the list goes on. This program is user friendly and shows pride in the developement. The rise team are always working on improving this product and it shows. Review collected by and hosted on G2.com.
I guess I would choose to have faster access to a tech support if I had to pick something to "dislike". Review collected by and hosted on G2.com.
Averages based on real user reviews.
1 month
11 months
6%