# eSPACE Reviews
**Vendor:** Smart Church Solutions  
**Category:** [Venue Management Software](https://www.g2.com/categories/venue-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 13
## About eSPACE
eSPACE by Smart Church Solutions is an all-in-one facility management tool built for churches and private schools. The platform goes beyond basic management, helping organizations streamline events, maintenance, and asset tracking while ensuring facilities operate efficiently. With powerful work order management, setup/teardown to work orders, preventive maintenance, and advanced integrations, eSPACE simplifies facility stewardship for administrators and staff. Over 1,200 churches and schools rely on eSPACE to manage 46K+ assets, 126K+ rooms, and 1.2 million work orders, ensuring their spaces are well-maintained and optimized for daily operations. Key Modules: eSPACE Event Scheduler: Seamless management of church events with integrated billing/invoicing, event registration, and state-of-the-art IoT integrations, including HVAC, Door Access Control, Lights, Digital Signage, Google, Outlook, and Zoom. eSPACE Work Order and Asset Management: Elevate how you handle work orders, asset tracking, and preventive maintenance with an intuitive interface and robust tracking systems. Unparalleled Integrations: Our flexible platform not only supports IoT integrations but also seamlessly connects with 17 leading church management softwares, including Church Community Builder, Planning Center Online, ACS Technologies, Rock, Touchpoint, Ministry Platform, and more. Data-Driven Insights: Harness the power of eSPACE&#39;s analytical capabilities to gain actionable insights from your facility operations, optimize resource allocation, and drive impactful decisions for your church community. Unmatched Support: At Smart Church Solutions, our dedicated support team is more than just customer service; we&#39;re your partners in mission. Whether you&#39;re in the implementation phase, need technical assistance, or simply have a query, our experts are a call or click away. Stay Mobile with eSPACE: Our free mobile app ensures you stay connected, allowing you to manage events, work orders, and assets on-the-go, enhancing responsiveness and efficiency. Why eSPACE? Churches are more than buildings; they&#39;re communities. And to keep these communities thriving, a seamless backend management is crucial. eSPACE brings this vision to life, making facility management efficient, intuitive, and in harmony with your church&#39;s mission. Explore what eSPACE can do for your church. Get a free demo today: https://www.smartchurchsolutions.com/learn-more/



## eSPACE Pros & Cons
**What users like:**

- Users highlight the **affordability** of eSPACE while enjoying its robust features and excellent support services. (1 reviews)
- Users value the **automation efficiency** of eSPACE, appreciating its smooth implementation and robust functionality. (1 reviews)
- Users find the **customer support** of eSPACE exceptional, making the implementation process fast and seamless. (1 reviews)
- Users value the **high customizability** of eSPACE, which enhances usability and meets specific organizational needs effectively. (1 reviews)
- Users find eSPACE very easy to use, highlighting its **simple configuration and excellent support** as key advantages. (1 reviews)
- Features (1 reviews)
- Implementation Ease (1 reviews)
- Organization (1 reviews)
- Reporting (1 reviews)
- Response Time (1 reviews)

**What users dislike:**

- Users wish for a **discount for the work order module** , as low volume makes it hard to justify the cost. (1 reviews)

## eSPACE Reviews
  ### 1. Easy to use and feature-rich Event Scheduler

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave L. | Director of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about eSPACE?**

eSPACE Event Scheduler is very easy to configure and use.  The trainign is excellent and the support staff is excellent and pleasant to work with.  It is very robust and allows you to set up the rules yo uwant where you want them.  The floor plan feature is super helpful, as is the ability to bill for services.  Security is strong also.  All for an affordable price.  Fast, well-defined, smooth implmentation.

**What do you dislike about eSPACE?**

I wish there was a discount for the work order module.  We don't have the volume of work orders to justify using that.

**What problems is eSPACE solving and how is that benefiting you?**

We had an existing system that was OK, but eSPACE is less expensive, has a much better user interface, and is more robust.  Our users LOVE it and were so glad for th emove.

  ### 2. After one year

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hawana T. | Events Coordinator and Facilities Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about eSPACE?**

It does have lots of features. The built in event report is bulky but nice. Customer support is constant, I get answers from the same person.

**What do you dislike about eSPACE?**

I want to be able to pull the data out for other reports. There are limits to how these can be customized. Looking at the built in report, I know that the options exist, I just can't toggle them in the report generator. I can fit more on a page than the built in report. We don't have a tablet for all the setup crew, way too expensive. As an admin, I was only about two weeks ahead of the rest of my users. I have made many short how to videos for my staff. The one hour overview was too overwhelming for the regular users. The user community would be better if more users participated. It takes x number of upvotes to get a new feature sent to development. There are not enough people to get those upvotes.

**What problems is eSPACE solving and how is that benefiting you?**

We have hundreds of events per month. We can't function without a booking product.

  ### 3. Great solution for teams of any size and with multiple locations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about eSPACE?**

It is a simple software to use. It also gives you the ability to build out your spaces to simplify for guests who may need to submit a Work Order.

**What do you dislike about eSPACE?**

They are not intergrated with Slack. Test, that have said that they are working on it.

**What problems is eSPACE solving and how is that benefiting you?**

It serves as our work order management system and it has works for all members of our team.

  ### 4. eSPACE: Functional, intuitive, user-friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about eSPACE?**

eSPACE is very helpful for making sure all events from my department are approved. It's easy to create events, save, and submit them, and to navigate the interface to view calendars and reserved spaces. I also like the notification noise eSPACE makes when you submit something!

**What do you dislike about eSPACE?**

eSPACE has a few annoying glitches that get in the way of creating accurate events. The one I run into all the time is that the start time of an event will automatically change if you change the setup time, so I've run into problems with this.

**What problems is eSPACE solving and how is that benefiting you?**

Using eSPACE is helping our department to handle communication with all involved departments, especially facilities, and make sure all of our ducks are in a row before a big event.

  ### 5. eSpace Event and Work Order Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about eSPACE?**

The ability to integrate our calander and work orders, with the option to integrate HVAC systems and door controls.

**What do you dislike about eSPACE?**

I am working to integrate our door controls and HVAC systems.  Our systems are slightly outdated and eSpace does not currently support the platforms.

**What problems is eSPACE solving and how is that benefiting you?**

Simple work order management at a much lower cost than our previous system.

  ### 6. Well rounded solution for your facility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about eSPACE?**

Espace is great because it allows you to keep track of events and work orders in one centralized location.   It has really streamlined my operations and allowed me to get more work completed.

**What do you dislike about eSPACE?**

I have yet to find any issues in the year we've be using the platform

**What problems is eSPACE solving and how is that benefiting you?**

Communication

  ### 7. eSpace - Helpful but not Perfect

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jacque P. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about eSPACE?**

eSpace is a cloud-based room and resource management software program. We began using it in fall 2020 as a better way to reserve rooms and other resources in our building and promote better knowledge and communication among the staff. Using eSpace has accomplished those goals over time. It is an advantage to have cloud-based management software that everyone can access at any time.

**What do you dislike about eSPACE?**

Unfortunately, as with any program, there are pluses and minuses. One minus with e-Space is that it takes time to transition to it. We had to transition in stages, and although we have implemented most features a year and a half later, there are still features that we have not begun using yet. Another minus is the approval process. When a room or resource is reserved for an event or meeting and submitted, the e-Space administrator (you will need one of those!) pre-approves the meeting. It is then sent to other sub-administrators for approval. (Sub-administrators are others who need to know about the event such as facility staff, media staff, catering, etc.) Once approved by them, the meeting/event goes on the calendar. But, if you change the details of the event/meeting  (time, date, number of attendees, etc.), the approval process starts over. The time it takes to go through the process again is an issue if the event/meeting is time-sensitive and has caused problems for us.

**What problems is eSPACE solving and how is that benefiting you?**

We have solved the problem of duplicate reservations for space and building resources because e-Space lets you know before the reservation is submitted if there is a conflict. There is also a feature that allows you to see not only the events on the calendar, but also those in the approval process.  Another e-Space feature we are trying to get our staff to use is the "Conversations" feature. It replaces email and allows "hallway" conversations to be formally attached to the event reservation so that anyone that needs to know can see the discussion and stay "in the loop."

  ### 8. eSpace is a fill featured help desk

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tony P. | I, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about eSPACE?**

Easy to respond to requests and mark as completed or vlosed

**What do you dislike about eSPACE?**

No mobile app for iPhone or android for now

**What problems is eSPACE solving and how is that benefiting you?**

It managed all of our iT and facilities work orders

  ### 9. eSpace Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason P. | Associate Pastor of Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2020

  ### 10. Great Platform for Facility Management!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Judah K. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2020

**What do you like best about eSPACE?**

It's easy to use for the user, and it can help in a variety of ways.

**What do you dislike about eSPACE?**

The searchability function could probably be better.

**What problems is eSPACE solving and how is that benefiting you?**

Facility management, and IT requests.

  ### 11. great system for keeping rooms and spaces managed!

**Rating:** 3.0/5.0 stars

**Reviewed by:** Derek R. | EGroups Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2019

**What do you like best about eSPACE?**

I like espace it keeps our organization of over 300 employees organized when it comes to rooms available for meetings and work spaces 

**What do you dislike about eSPACE?**

Scheduling a space takes a little longer than I would like. Hard to quickly find what rooms are available

**Recommendations to others considering eSPACE:**

it’s a very good system and definitely works well for a large organization and keeps employees accountable for rooms and spaces used

**What problems is eSPACE solving and how is that benefiting you?**

We have limited office and room space this helps our fast paced organization stay in communication when it comes to scheduling rooms and spaces

  ### 12. Very useful for building scheduling and workorder maintenance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about eSPACE?**

This software is easy to use. It allows for room/event management with resources and multiple approval levels.

**What do you dislike about eSPACE?**

The Calendar is slow to load and because of the amount of events the list is long to scroll throug.

**What problems is eSPACE solving and how is that benefiting you?**

Scheduling rooms and resources without conflicting with other departments, turning maintenance workorders in.

  ### 13. Great app for work orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2019

**What do you like best about eSPACE?**

The app makes it easy to create add video and complete work orders in the field

**What do you dislike about eSPACE?**

Nothing. Everything works as it should 
I have yet to find anyone with difficulty  or anything that’s not the same as desktop  

**Recommendations to others considering eSPACE:**

Try it from desktop and app on mobile 

**What problems is eSPACE solving and how is that benefiting you?**

Productivity increased. Cross utilized within other departments and improved comm



- [View eSPACE pricing details and edition comparison](https://www.g2.com/products/espace/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A48%3A02+-0500&secure%5Bsession_id%5D=e3443b46-7905-4171-a18e-bbb522c0743f&secure%5Btoken%5D=6075d70cff734a4acd45fb2441d5d29b606773f9c2223220d2820f35ff0b5c56&format=llm_user)

## eSPACE Features
**Administration**
- Billing and Invoicing
- Reporting
- Venue Calendar
- Staff Management
- Task Management

**Asset Definition**
- Asset Register - Asset Tracking
- Relationships - Asset Tracking
- Costs - Asset Tracking

**Event Management**
- Online Booking
- Resource Management
- Facilities Management
- Food and Beverage Management

**Asset Tracking**
- Location - Asset Tracking
- Status - Asset Tracking
- History - Asset Tracking

**Sales and Marketing**
- Customer Database
- Sales Tools
- Email Automation

**Agentic AI - Asset Tracking**
- Natural Language Interaction

**Agentic AI - Facility Management**
- Autonomous Task Execution

**Agentic AI - Venue Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Facility Management Platform Features**
- Maintenance Planning
- Facility Inventory Management
- Space Planning
- Move Management
- Vendor Management
- Service Request Portal
- Green Building Operations
- Reporting & Dashboards
- Facility Document Storage
- Mobile Field Access

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