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eSPACE

By Smart Church Solutions

4.3 out of 5 stars

How would you rate your experience with eSPACE?

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eSPACE Reviews & Product Details

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Pricing

Pricing provided by eSPACE.

Deluxe

$60.00
75 Spaces Per Month

eSPACE Media

eSPACE Demo - Home Page
This is the desktop homepage of eSpace
eSPACE Demo - Work Order Management Analytics
Visualized data for work orders
eSPACE Demo - Create a new Work Order
UI of creating a new work order in eSPACE
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eSPACE Reviews (13)

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Reviews

eSPACE Reviews (13)

View 1 Video Reviews
4.3
13 reviews

Pros & Cons

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Dave L.
DL
Director of Information Technology
Mid-Market (51-1000 emp.)
"Easy to use and feature-rich Event Scheduler"
What do you like best about eSPACE?

eSPACE Event Scheduler is very easy to configure and use. The trainign is excellent and the support staff is excellent and pleasant to work with. It is very robust and allows you to set up the rules yo uwant where you want them. The floor plan feature is super helpful, as is the ability to bill for services. Security is strong also. All for an affordable price. Fast, well-defined, smooth implmentation. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

I wish there was a discount for the work order module. We don't have the volume of work orders to justify using that. Review collected by and hosted on G2.com.

Hawana T.
HT
Events Coordinator and Facilities Admin
Small-Business (50 or fewer emp.)
"After one year"
What do you like best about eSPACE?

It does have lots of features. The built in event report is bulky but nice. Customer support is constant, I get answers from the same person. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

I want to be able to pull the data out for other reports. There are limits to how these can be customized. Looking at the built in report, I know that the options exist, I just can't toggle them in the report generator. I can fit more on a page than the built in report. We don't have a tablet for all the setup crew, way too expensive. As an admin, I was only about two weeks ahead of the rest of my users. I have made many short how to videos for my staff. The one hour overview was too overwhelming for the regular users. The user community would be better if more users participated. It takes x number of upvotes to get a new feature sent to development. There are not enough people to get those upvotes. Review collected by and hosted on G2.com.

DM
Small-Business (50 or fewer emp.)
"Great solution for teams of any size and with multiple locations"
What do you like best about eSPACE?

It is a simple software to use. It also gives you the ability to build out your spaces to simplify for guests who may need to submit a Work Order. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

They are not intergrated with Slack. Test, that have said that they are working on it. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Mid-Market (51-1000 emp.)
"eSPACE: Functional, intuitive, user-friendly"
What do you like best about eSPACE?

eSPACE is very helpful for making sure all events from my department are approved. It's easy to create events, save, and submit them, and to navigate the interface to view calendars and reserved spaces. I also like the notification noise eSPACE makes when you submit something! Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

eSPACE has a few annoying glitches that get in the way of creating accurate events. The one I run into all the time is that the start time of an event will automatically change if you change the setup time, so I've run into problems with this. Review collected by and hosted on G2.com.

AN
Mid-Market (51-1000 emp.)
"eSpace Event and Work Order Management"
What do you like best about eSPACE?

The ability to integrate our calander and work orders, with the option to integrate HVAC systems and door controls. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

I am working to integrate our door controls and HVAC systems. Our systems are slightly outdated and eSpace does not currently support the platforms. Review collected by and hosted on G2.com.

JS
Mid-Market (51-1000 emp.)
"Well rounded solution for your facility"
What do you like best about eSPACE?

Espace is great because it allows you to keep track of events and work orders in one centralized location. It has really streamlined my operations and allowed me to get more work completed. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

I have yet to find any issues in the year we've be using the platform Review collected by and hosted on G2.com.

Jacque P.
JP
Administrative Assistant
Small-Business (50 or fewer emp.)
"eSpace - Helpful but not Perfect"
What do you like best about eSPACE?

eSpace is a cloud-based room and resource management software program. We began using it in fall 2020 as a better way to reserve rooms and other resources in our building and promote better knowledge and communication among the staff. Using eSpace has accomplished those goals over time. It is an advantage to have cloud-based management software that everyone can access at any time. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

Unfortunately, as with any program, there are pluses and minuses. One minus with e-Space is that it takes time to transition to it. We had to transition in stages, and although we have implemented most features a year and a half later, there are still features that we have not begun using yet. Another minus is the approval process. When a room or resource is reserved for an event or meeting and submitted, the e-Space administrator (you will need one of those!) pre-approves the meeting. It is then sent to other sub-administrators for approval. (Sub-administrators are others who need to know about the event such as facility staff, media staff, catering, etc.) Once approved by them, the meeting/event goes on the calendar. But, if you change the details of the event/meeting (time, date, number of attendees, etc.), the approval process starts over. The time it takes to go through the process again is an issue if the event/meeting is time-sensitive and has caused problems for us. Review collected by and hosted on G2.com.

Tony P.
TP
I
Mid-Market (51-1000 emp.)
"eSpace is a fill featured help desk"
What do you like best about eSPACE?

Easy to respond to requests and mark as completed or vlosed Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

No mobile app for iPhone or android for now Review collected by and hosted on G2.com.

Jason P.
JP
Associate Pastor of Administration
Small-Business (50 or fewer emp.)
"eSpace Review"
JK
Business Analyst
Mid-Market (51-1000 emp.)
"Great Platform for Facility Management!"
What do you like best about eSPACE?

It's easy to use for the user, and it can help in a variety of ways. Review collected by and hosted on G2.com.

What do you dislike about eSPACE?

The searchability function could probably be better. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by eSPACE.

Deluxe

$60.00
75 Spaces Per Month
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eSPACE
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