Absorb LMS Reviews & Product Details

It’s easy to use for learners, and I like that you can customize templates, dashboards, and more, including adding your own logo. Reporting is straightforward, which makes it simple to keep track of what’s important to you. The AI assist is also very helpful, especially when you’re new to the system as an admin. Review collected by and hosted on G2.com.

So far, my biggest annoyance is that I have to upload global resources one at a time, rather than being able to upload them in bulk. This is an inconvenience, but definitely not a deal breaker. Review collected by and hosted on G2.com.

I like the integration with our HRIS platform and the seamless enrollments into all our training. I especially appreciate the support we get from our client success manager, Stephanie, who ensures we are aware of any new releases and helps us with troubleshooting to maximize efficiency. The automation of mandatory training for new hires is a big plus. The reporting is easy, and the site is intuitive. It's very easy to use, and the support we receive from both our client success manager and the support team is commendable. Review collected by and hosted on G2.com.

When we update departments in our HRIS, it does not automatically update the filters in the courses, so it will have to be a manual process. When the HRIS is updated, it should automatically update any of the fields that are dependent on the efficiency and effectiveness of the LMS. Review collected by and hosted on G2.com.

What I like best about Absorb is how much flexibility it gives us, along with the support behind it. Our onboarding was a standout. Our Implementation POC, Marisa, found answers quickly, worked at our pace, and offered great workarounds whenever we hit something unexpected, and that level of support has continued after launch. The Zoom and Microsoft Teams integrations make it easy to run live sessions and webinars right alongside our on-demand training, so learners can find and register for everything in one place. The Collaboration Spaces let learners discuss and share ideas tied to a specific course or topic, and Global Resources gives us one central home for one-pagers and links. Manager dashboards are also a big win, because training managers can finally monitor their team’s progress themselves. Review collected by and hosted on G2.com.

Overall we’ve been happy with Absorb, but a few administrative workflows have been limiting. We aren’t able to assign multiple managers to a single user, which makes it harder to reflect how our teams are actually structured. We also can’t bulk upload users into groups or courses, so tasks like onboarding a large group of people take much more manual effort than they should. Our Implementation POC offered helpful workarounds, but built-in support for both would save our team a lot of time. We’d love to see these added in a future update. Review collected by and hosted on G2.com.

It is transforming how we train and communicate with our teams across all areas of the business. The transparency it gives us is so powerful. The actual LMS is so easy to use and the implementation programme provided as so easy and flowed so well through Absorb LMS. Review collected by and hosted on G2.com.

Absolutely nothing - we love it!!!! Its just a fab system. Review collected by and hosted on G2.com.

Absorb provides outstanding customer service. Every time I have a question about a use case, my CSM is available and provides answers quickly. I also really love the Ideas Portal, where admins can post new ideas to improve their experience and also review and vote on ideas submitted by others. Absorb actively reviews these ideas and implements them when they receive enough votes. I always feel like the customers' voices are heard. Review collected by and hosted on G2.com.

There are some features that I wish were included with the Core LMS experience instead of being add-ons for an additional charge. For example, there are a lot of reports you can run without paying for the Analyze reporting add-on, but to gather all the data I need about courses and quizzes and learner performance, I sometimes have to run about a dozen different reports. This means I am reviewing a dozen different spreadsheets and trying to manually merge them into one report to get the data I need. Review collected by and hosted on G2.com.

I like the flexibility of the platform and depth of features it offers to both creators of content and learners. I believe our use case will not only help build our business module, but also create a space for K-12 educators to learn and grow in their field. This LMS is unlike most of the LMS in the educations space bringing in corporate features that will absolutely enhance the experience for teachers. Review collected by and hosted on G2.com.

While the LMS is really flexible to meet the needs of individual business models, I wish there were more customizable features, especially in the e-commerce side of the LMS. Review collected by and hosted on G2.com.

As a designer, I like the ease of using it. I have many options, and can instruct my team in a way that makes it easy for them as well. It is user friendly with many options. Review collected by and hosted on G2.com.

It is more focused on the administrator than it is the designer. Though I know this is being incorporated in future developments, additional design features and enhancements would help the process. I also can't version control, which makes updates difficult and cumbersome. Review collected by and hosted on G2.com.

It is great in tracking our training obligations by which trainings we have sent out to employees; as well as being able to track their performance especially with the AI tool available to create different dashboards. The UI is very easy to navigate and use, not only from an admin perspective but also for our employees. Great for onboarding new employees and it is easy to assign package trainings to new joiners; as well as the feature to remind employees of course due dates etc.

In addition to all of the above, the bi-weekly catch-ups with one of your client managers (Stephanie Akpieyi) is super helpful in learning in greater detail how to use the system and better our experience with it, creating a better ROI. Review collected by and hosted on G2.com.

There is nothing particular I do not like about Absorb LMS. I have had a pleasant experience thus far. Review collected by and hosted on G2.com.

Absorb LMS strikes a great balance between powerful functionality and ease of use. The platform makes it easy to manage certifications, online courses, instructor-led training, subscriptions, and learner reporting from a single system. I particularly value the flexibility of the platform, the robust reporting capabilities, and the ability to support both learners and managers through a user-friendly experience. It has helped us scale training programmes efficiently while maintaining visibility into learner progress and outcomes. Review collected by and hosted on G2.com.

While Absorb is a strong LMS overall, some advanced administrative workflows require additional configuration and can be less intuitive than the core platform experience. Certain processes, such as complex permissions management, custom reporting requirements, and specialised manager configurations, may require vendor assistance or workarounds to achieve the desired outcome.

That said, these challenges are relatively minor compared to the platform's overall functionality, flexibility, and ease of use. Review collected by and hosted on G2.com.

Absorb LMS offers a clean, professional learner experience and a great deal of flexibility in how training can be organized and delivered. We can create learning paths for different roles, assign training to specific audiences, organize resources, track completions, and combine internally developed courses with videos, documents, assessments, and instructor-led training.

The platform allows us to build much more than a traditional course catalog. We are using it to support onboarding, role-specific development, leadership training, professional skills, and access to job-related resources. It also gives us the flexibility to support multiple departments and potentially expand training to affiliated companies in the future.

Our experience with the Absorb team has been positive. Our Customer Success Manager and implementation contacts have been responsive, knowledgeable, and willing to meet with our internal teams to answer questions and work through technical requirements. The implementation documentation and expectations, including the requirements for automated user data imports, were communicated clearly. Review collected by and hosted on G2.com.

Like many robust systems, Absorb has a learning curve for administrators. There are many interconnected settings involving departments, enrollment rules, permissions, reporting relationships, integrations, and the learner experience. Administrators need dedicated time to understand how these elements work together.

Some of our implementation delays were related to internal technical coordination and ownership rather than the Absorb platform itself. Absorb communicated the data integration and SFTP requirements, but those requirements were not acted upon promptly by our internal IT team. Organizations considering Absorb should make sure their IT team, data owners, LMS administrator, and leadership are aligned and accountable before implementation begins.

We have also found that navigation within third-party course content can occasionally confuse learners when both the LMS and the course display navigation controls. This can generally be addressed through thoughtful course design, clear learner instructions, and user testing. Review collected by and hosted on G2.com.