ZoomInfo Engage Reviews & Product Details

Perfect for leads sourcing, and able to export. Review collected by and hosted on G2.com.

Inability to export more leads at once, maybe that can be worked on to save time. Review collected by and hosted on G2.com.

I like the way Tellwise helps manage outbound campaigns, allowing me to customize messages to a large group of prospects. Unsubscribes and undeliverables are automatically managed for me - something that previously consumed a lot of time. Also, the integration with DiscoverOrg is very useful - both systems are a great complement to each other. Review collected by and hosted on G2.com.

I don't like not having the ability to export data or to manage the data I have inside the system. I can export the recipients of a campaign, but I cannot export my contact list or segments of it. My Tellwise rep has offered to send any exports I need, and that is very helpful. However, I would prefer the ability to manage that myself. I have been told that this ability is coming in a future upgrade - I am looking forward to seeing it. I also wish that there was a greater ability to schedule emails, right now I have to manually send each wave of messages manually. Review collected by and hosted on G2.com.

Tellwise is a one of the best tools I've used for cold calling and breaking into new accounts. Their conference bridge calling, click-to-dial, pre-recorded voicemails, and data tracking make it easy to achieve 100+ calls a day. I no longer have to manually dial or leave numerous voicemails. These tools plus their email campaign have saved me significant amounts of time! Review collected by and hosted on G2.com.

The only area I could see improvement on is its CRM Integration. Integration with more CRM solutions (NetSuite) would be great. Review collected by and hosted on G2.com.

Tellwise makes it really easy to navigate the platform. It works great for the purpose of tracking marketing email campaigns. For example, I send marketing emails for IT networking equipment, I include multiple links on my emails and can see exactly what my prospects are interested in by tracking which links they click on. Review collected by and hosted on G2.com.

I'd like if there was a way to sort the contacts by last activity. There is options to sort by last email and last call but it only does today, 7 days and 30 days. I'd like to be able to sort it where I can see my contacts that have never been touched. Maybe there is a way to do this, and I just haven't figured it out.. Review collected by and hosted on G2.com.

I like that I am able to reach out to 1000 people a day to introduce our services. It allows me to do over 1000 emails within 10-15 minutes time and go on with my day. I wish I had this years ago to save all the telemarketing calls I hated doing so much. Review collected by and hosted on G2.com.

Some of the emails are unable to reach their destination but I suspect it's on the client's server side. Review collected by and hosted on G2.com.

Tellwise makes it very easy to upload and label contacts. The Salesflow tool is easy to use and and set up for mass email campaigns. Review collected by and hosted on G2.com.

The scheduling of salesflows could be more intuitive. Instead of having Email 1 go out in 'this many days' and 'hours' and so on, I wish there was a calendar option to select a date and time for the email to send. It would be much easier to figure out what time these emails were going to send, rather than counting hours and figuring out what time it will be. Review collected by and hosted on G2.com.

I appreciate how Tellwise makes creating sales flows easy and it is very intuitive in dispersing those sales flows to a mass amount of leads in a short amount of time. I also like how easily you can import leads if you are also using Discover Org in conjunction with tellwise. Review collected by and hosted on G2.com.

I wish you could get more analytics. For example, you can see the open rate of emails but only for the total amount of emails sent only a 7 day, 14 day or 30 day period. I would like to be able to customize the time period as well as be able to see open rates for individual sales flows so that I could do better A/B testing to get better analytics on specific types of sales flows. Review collected by and hosted on G2.com.

The data tracking is incredible in Tellwise, I like that I can see who opened a message and get notified, see what they clicked on, if they opened an attachment, etc. The dialer works well for speed dialing or cold calling. It allows you to effortlessly open a large number of clients at the same time without having to open multiple screens, making it easier and faster to dial. Review collected by and hosted on G2.com.

I dislike that my emails are bounced back as spam often when I use Tellwise. I also don't like that there are problems loading the google chrome extension with Salesforce. Salesforce is a standard that should work without issues. You will often have a leads list open in Salesforce, that will not load into Tellwise, you will stick with a Refresh screen and no data input. Very frustrating. Review collected by and hosted on G2.com.

I have used other email marketing tools like mailchip, constant contact and the list goes on. The best thing about TellWise is its simplicity. Everything from creating campaign to sending single email is crafted well for the user. It was bit difficult for me to identify faults or weakness in particular email template with other platforms. On tellwise, analytics are easy to understand and contact list of easy to manage.

SalesFlow is another time saving and life saving tool inside TellWise. It takes time to understand it's importance but it's worth it.

Sometimes, by mistake, you include a unsubscribed email in your new list for email. Thanks to tellwise, it saved me twice from sending to that contact. There are many things which I can keep on writing about, what I like.

I highly recommend Tellwise for your sales team. Review collected by and hosted on G2.com.

I wish TellWise also provide some assistance and help in creating good and responsive email templates. It would be great to have some custom made email templates. Review collected by and hosted on G2.com.

I love how we are able to send out a mass amount of emails. This was something we were doing manually and we would take weeks to send out thousands of emails where now it only takes a few days to do. This was we are bale to focus out time on other projects! Review collected by and hosted on G2.com.

It would be helpful if there wasn't the 1000 email/day limit as we are sending emails to 3000+ contacts so we do have to stretch it over a few days which is still better than we were doing. Overall it has helped our method tremendously. Review collected by and hosted on G2.com.

The ability to go through a call list and automatically leave voicemails has saved my sales team a ton of time. It's also a much easier way to manage simple email drip campaigns, especially those that are from a single rep instead of a series of marketing emails. Review collected by and hosted on G2.com.

It definitely looks and feels like a product that is "under construction." I'd love a roadmap or a regular email talking about new features released or coming soon. So much potential! Review collected by and hosted on G2.com.

It makes launching and monitoring an email campaign super easy. You know who opens and clicks thru. It was packaged with DiscoverOrg, so there was a high quality database to work with. Review collected by and hosted on G2.com.

Some aspects are clunky. Worst is the local presence feature on the dialler which requires selection of individual area codes for use, instead of all being available automatically. The DO extension does not allow selection from a list in DO, it must be done in Tellwise. Review collected by and hosted on G2.com.

The salesflow tool is very easy to learn and set up. All of the settings are very intuitive and the email integration is great. Review collected by and hosted on G2.com.

There is no easy way to set up flows under a co-workers account unless you login to that account. You can share templates but can't send under another email address. Review collected by and hosted on G2.com.

Tellwise gives us great insight into how consumers are responding to a particular email campaign. Tellwise allows us to go beyond standard email reporting metrics and see who is interacting with our customers brand in real-time and then makes it easy to contact them via phone or email. Review collected by and hosted on G2.com.

The system tends toward too many bells and whistles, especially around pop-up notifications. There is a great depth of info accessible and some of it could be put into an advanced section since I don't consider myself a poor user and like a cleaner, decluttered look. Review collected by and hosted on G2.com.

Organization of faxes, scheduling, You are able to get metrics of who has opened a document in an email and what they have looked at. You also get notification if too many contacts have been made. Also, if you have never called a contact. . Review collected by and hosted on G2.com.

We seem to have some technical bugs and compatibility issues that are now resolved. Notes from SaleForce only exist there. Review collected by and hosted on G2.com.

the simplicity of it and the fact that it keeps me organized and saves me at least 2-3 hrs per day! Review collected by and hosted on G2.com.

nothing as of right now. I use it daily and cannot say anything bad or inconvenient. Review collected by and hosted on G2.com.

I love the work flows that can be created, they really help when reaching out to many people.

The ease of use is good, once you get used to it.

Once everything is in place it is a great tool - I use it a lot.

The auto-fill option makes it more personal which is great! Review collected by and hosted on G2.com.

Like I said - Once everything is in place it is a great tool, but it takes a while to get there and you really need to set everything up and really know what you are doing before you send anything out - always test it on yourself first and fix bugs! Review collected by and hosted on G2.com.

I love how it sends emails through my outlook! My emails don't look like marketing spam, and I can actually send personalized emails to multiple people at the same time! Review collected by and hosted on G2.com.

I can't add my own touchpoints that I make outside of tellwise, unless I add it to the contacts information - It that added a comments or notes tab to each contact that would be great! Review collected by and hosted on G2.com.

The ease of sending a mass campaign while targeting your preferred prospects within DiscoverOrg. The communication between the two applications is very east. Review collected by and hosted on G2.com.

There is nothing at this time that I have run across to make me dislike the application. The statistics portion of the application could be improved but there is nothing that I dislike about it. Review collected by and hosted on G2.com.

I was really impressed with the automation and the speed of going through my list. I also had a larger number of conversations then I expected Review collected by and hosted on G2.com.

The setup was a little challenging but with Tellwise's support we got through it Review collected by and hosted on G2.com.

The most used function for our office is the one click dial out, it makes us incredibly efficient when cold calling. The contact import is the easiest I've seen. The notifications of when someone opens and/or reads an email are great when wanting to gauge a prospects interest. Also, the sales sequence is a part of Tellwise that I use throughout each day. Without the record keeping it does automatically of my calls and emails, I would have to be manually tracking and be a daily frustration. Now, I don't even think about. Review collected by and hosted on G2.com.

Sometimes Tellwise slows down and the browser needs to closed and reopened for it to return to normal function speed. Review collected by and hosted on G2.com.

Tellwise allows me to create email and calling campaigns seamlessly. I can set up a cadence of calls, emails and other tasks to prospects with just a few clicks. The best part is that I can actively see when prospects are viewing my content., thus allowing me to focus my time on leads that are actually warm. I love the voicemail feature - it saves so much time when cold calling as well! Review collected by and hosted on G2.com.

I wish I could simply delete "failed" emails in bulk, that way I can utilize active contacts the best. I also wish there was a calendar view to know when emails in a salesflow are going to go out. Review collected by and hosted on G2.com.

The best part is the ability to email, dial, and chat with the prospect from Tellwise. We also like that it integrates well with Outlook and DiscoverOrg Review collected by and hosted on G2.com.

The outlook integration only works really well if the desktop has some power to it. I had to upgrade my machine to gain the speed that I needed, but no complaints beyond that. Review collected by and hosted on G2.com.