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WebRezPro Reviews & Product Details

WebRezPro is a powerful, cloud-based property management system (PMS) built to help independent lodging providers run their operations with ease and efficiency. Designed for a wide range of accommodations—from hotels and motels to inns and vacation rentals—it unifies essential functions into one intuitive platform. With tools for reservations, self check-in, housekeeping, accounting, and more, WebRezPro streamlines workflows, enhances guest interactions, and drives direct bookings. Tailored to the needs of independent operators, WebRezPro addresses the unique challenges of smaller properties that may lack large teams or resources. Its user-friendly design and smart automation free managers from repetitive administrative tasks, allowing them to focus on delivering exceptional guest experiences. Whether it’s simplifying reservations, managing occupancy, or maintaining guest relationships, the system makes professional-grade hotel management accessible without unnecessary complexity. Key features include a centralized reservation system, real-time availability updates, and integrated payment processing—all working together to provide a smooth booking journey from inquiry to check-out. Robust reporting and analytics offer valuable operational insights, helping owners make data-driven decisions, while enterprise-level security safeguards sensitive guest information. A standout advantage is WebRezPro’s commitment to customer care, with dedicated support available seven days a week by phone and email. This reliable, responsive assistance ensures independent operators can quickly resolve issues and keep operations running seamlessly. By combining comprehensive functionality with exceptional service, WebRezPro empowers independent lodging providers to elevate their operations and guest satisfaction.

Product Website

Seller

World Web Technologies

Discussions

WebRezPro Community

Languages Supported

English, French, Spanish

Product Description

WebRezPro is a hotel property management system that is designed to meet your front and back office needs with features and tools to help manage your reservations and properties.

Overview by

Sarah Duguay (Sales & Marketing Manager at World Web Technologies)

Pricing

Pricing provided by WebRezPro.

Basic Package

Starting at $96.00

Per Month

View More Pricing Information

WebRezPro Integrations

(88)

Verified by WebRezPro

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WebRezPro Media

At a glance, hoteliers see everything they need to know about their property.

Unit status summaries provide an instant reference to the total number of dirty, clean, inspected, in service, and do-not-disturb rooms across the property.

WebRezPro Demo - Booking Engine on Tablet

WebRezPro’s commission-free hotel booking engine checks all the boxes for today’s online travel planner. Unit slideshows, multiple currencies, bookable maps and add-on products and services are just a few advantages.

WebRezPro Demo - Booking Engine on Laptop

WebRezPro Demo - Interactive Booking Map

Allow guests to see real-time availability via WebRezPro’s interactive booking map. Simply upload an image of your choice then place map markers to designate the location of specific rooms, campsites, cabins, etc. When a guest searches for availability from your website, the map will appear show...

The WebRezPro tape chart provides a clear view of live availability and room and booking status and features a clean, modern design that is easy on the eyes.

Official Downloads

(4)

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WebRezPro Case Study: Footbridge Beach Motel

WebRezPro Case Study: Mediterranean Inn & Belltown Inn

G2 reviews are authentic and verified.

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gerald T.

Small-Business (50 or fewer emp.)

12/7/2023

"Easy to set up and implement"

5/5

What do you like best about WebRezPro?

It's a very user-friendly software, The setup was great and broken down into steps with one of their staff. I really like how the booking feature can be implemented with photos for cabins and RVs. Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

I would like to see more integrations with smaller vendors but not a deal breaker at all. Maybe some more features and customization of buttons and colors on the interactive map. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

2/20/2024

"User friendly for entry level to hospitality"

4/5

What do you like best about WebRezPro?

What I like best is that the user interface made it easier to grasp as a first time learner. Customer support was quick to help even for the littlest issue. Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

I think the layout of the folio can be a little confusing, especially when moving things from folio to folio. I wish it were easier to make waitlist reservations- just a general button instead having to search for the date to add to waitlist. Review collected by and hosted on G2.com.

Response from Sarah Duguay of WebRezPro

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Thanks for sharing your thoughts on WebRezPro. It's great to hear that the intuitive user interface and responsive customer support made a positive impact on your learning experience. We understand your concerns about the folio layout and the process for adding waitlist reservations. These insights are invaluable as we strive to improve. WebRezPro's ability to enhance communication between guests and agents, along with its compatibility with other systems, is crucial to us. Your feedback helps us focus on making the experience even better for everyone involved.

Secil T.

at Witt Istanbul Suites

Small-Business (50 or fewer emp.)

6/3/2024

"So easy to use"

5/5

What do you like best about WebRezPro?

I can connect anytime anywhere, so easy to use and great customer support Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

I have nothing to say about that, we are very happy to use Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

1/16/2024

"Great online booking engine"

4/5

What do you like best about WebRezPro?

Ability to interact with existing and future clientele Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

I find the customer interface a little difficult to navigate. I've interacted with other platforms that have been more user friendly. WRP doesn't make it easy to set up different minimum length of stays for individual units and it's hard to find help from customer service that is consistent in dealing with this issue. Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

1/10/2024

"WebRez Pro provides stellar customer service"

5/5

What do you like best about WebRezPro?

The WebRez reservation syatem has been in place at our hotel for 5+ years and we continu to be impressed. It's not sust the reservation syatem, but the suport staff is very friendly and hlpful and are great to work with. Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

I can't think of any. I am pleased with all aspects. Review collected by and hosted on G2.com.

Anthony J.

Mid-Market (51-1000 emp.)

11/9/2023

"Powerful PMS with user-friendly interface and exceptional technical support"

5/5

What do you like best about WebRezPro?

It connects well with a variety of channel managers and has a support team that helps you with issues both promptly and succinctly. Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

the booking engine feature is basic and limited Review collected by and hosted on G2.com.

Response from Sarah Duguay of WebRezPro

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Hello Anthony, thanks so much for taking the time to review WebRezPro! We appreciate your valuable feedback. I'm excited to let you know that we are releasing a new, improved version of our software shortly, which also includes a brand new booking engine with a ton of new features! We can't wait for you to see the new booking engine that we developed based upon our customer requests. We know you will be pleased! Thanks again for the review!

Verified User in Hospitality

Small-Business (50 or fewer emp.)

7/19/2023

"Great & Simple Reservation System"

4/5

What do you like best about WebRezPro?

WebRezPro has all of the features we really need and it is fairly simple to use! (There are some features that we want that they do not have, but for the most part they have everything we need which is great!)

We have been using it webrez since 2019 and have enjpyed our experience. Their support is usually pretty quick to help when we need it (they answer calls and emails) which we really appreciate! We have asked WebRez to make changes to their system or add new integrations and more times than not, they have actually done it which makes us feel heard and valued as customers. Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

While simplicity can be nice at times, sometimes we do wish the system had more customizeablle features for the online booking engine or the built in pricing management options. Updating your hotel's pricing regularly in the webrez system can be a lengthy task due to limited features but I think they are looking into ways to improve that which would be great. Lastly, sometimes you speak with support agents that are not very knowledgable which can be frustrating. Some of them are great but there are a few that likely need more training. Overall though, it is a great system to use especially for small to medium size properties/companies. Review collected by and hosted on G2.com.

Amanda S.

Mid-Market (51-1000 emp.)

8/4/2023

"Great PMS system!"

5/5

What do you like best about WebRezPro?

Webrezpro has a very user friendly platform. They also have a great support team to help with any issues that arise or concerns you may have. Having a support team that is willing to own the problem, take constructive critisism and help and communicate until the problem is resolved was very important to us when we were choosing a new PMS system. We've been with WRP for 3 years now and are very happy with our switch. Thank you WRP and your support team! Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

We have not had anything that we do not particularly like about WRP. They are always responsive and helpful in any issues that arise. Thanks!! Review collected by and hosted on G2.com.

Verified User in Hospitality

Small-Business (50 or fewer emp.)

2/20/2024

"WRP review"

4.5/5

What do you like best about WebRezPro?

System is easy to use once familiar with it. Good options.

When there are problems. Timely call backs or can reach agent in first call.

Email option also timely with responses. Review collected by and hosted on G2.com.

What do you dislike about WebRezPro?

Some templates inflexible. Major "glitch" in integretion option with 3rd party booking platforms that makes integration not an option for our property. Review collected by and hosted on G2.com.

Response from Sarah Duguay of WebRezPro

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Thank you for taking the time to provide feedback on WebRezPro. It's rewarding to hear that you find the system user-friendly and appreciate the variety of options available. We're also glad to know that our support team's responsiveness and the efficiency of our email communication meet your expectations.