--- title: Oracle Hospitality OPERA Property Management System Reviews meta\_title: 'Oracle Hospitality OPERA Property Management System Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how Oracle Hospitality OPERA Property Management System works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Oracle Hospitality OPERA Property Management System Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Oracle Hospitality OPERA Property Management System but has limited features. Are you part of the Oracle Hospitality OPERA Property Management System team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Oracle Hospitality OPERA Cloud Services are a cloud-based, mobile-enabled platform for next-generation hotel management. Based on OPERA, the leading enterprise solution suite for the hospitality industry, OPERA Cloud offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes. Oracle Hospitality is a proud AHLA Platinum Partner. * * * Seller [Oracle](https://www.g2.com/sellers/oracle) Discussions [Oracle Hospitality OPERA Property Management System Community](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/discuss) Solution Type All-in-One Overview by Samantha James (Social Media Strategist, Oracle Hospitality and Oracle Food and Beverage) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/pricing) ## Top-Rated Alternatives [ ![Cloudbeds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloudbeds") Cloudbeds 4.3/5(40) ](https://www.g2.com/products/cloudbeds/reviews) [ ![Hotello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hotello") Hotello 4.2/5(17) ](https://www.g2.com/products/hotello/reviews) [ ![Maestro PMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maestro PMS") Maestro PMS 3.3/5(13) ](https://www.g2.com/products/maestro-pms/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/competitors/alternatives) ## User Insights Average based on 65 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Oracle Hospitality OPERA Property Management System Integrations (4) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Book4Time ](https://www.g2.com/products/book4time/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FreedomPay ](https://www.g2.com/products/freedompay/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ProfitSword ](https://www.g2.com/products/profitsword/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Toast ](https://www.g2.com/products/toast/reviews) Show More ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 6/24/2026 "Best-in-Class Integrations with Customizable Interface & Reporting" 4.5/5 What do you like best about Oracle Hospitality OPERA Property Management System? The integration to other systems is beyond compare. We have had zero issues with integration to the multiple other non Oracle systems we use. The interface is customizable for each department or user if you want to allow it. We worked with a third party for integration; they lead the effort in concert with the PM from Opera. Training for the system was in person and was excellent. It ran well and questions were asked and answered with the trainer onsite. Go live had trainers available to the end users. Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? The system’s permissions are a bit complicated. Our trainers and consultants set most of them up for us, but as we’ve needed to refine things over time, it has taken a while to make sure we’re getting it right. Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? We had issues integrating with our old PMS, and we found it difficult to work with. Opera has eliminated those problems for us. The Opera store for integrations is easy to use and navigate, which has made the process much smoother. The reporting flexibility is another area that is definitely elevated compared to our previous system. We’re able to customize reports to get exactly what we need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 4/30/2026 "Powerful All-in-One Hotel Platform, Held Back by an Outdated Interface" 3.5/5 What do you like best about Oracle Hospitality OPERA Property Management System? It’s ability to seamlessly centralise reservations, billing, and guest management into one reliable, industry proven platform for efficient hotel operations. Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? Its outdated interface can make everyday tasks slower and less intuitive than modern systems. Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? Its solving the complexity pf managing our hotel operations by bringing reservations, checkins, billing, and gust data into one centralized system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Israel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Israel C.") IC Israel C. IT Hospitality Services Manager Enterprise (\> 1000 emp.) 1/9/2025 "Stable service but support is not good" 2.5/5 What do you like best about Oracle Hospitality OPERA Property Management System? Opera is an excellent suite for hotel management, covering all the essential activities that a PMS should handle. In some cases, it goes above and beyond by offering additional features that other PMSs either consider nice-to-have or do not include at all Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? Everything works well until you need support. You have to use their ticket system, which takes too long to respond, even for priority 1 issues. I've had tickets go unanswered for over a week. There's no way to escalate incidents or contact someone directly. Sadly, it feels like our organization is just another number to them. Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? Currently, Opera has not resolved any issues I previously encountered with other PMSs; it is only slightly more stable than others. To be fair, I must acknowledge that connectivity is not an issue for them. As the most widely used PMS globally, there are numerous integration options available. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. IT Manager Mid-Market (51-1000 emp.) 5/30/2025 "Powerful suite but poor customer support" 3.5/5 What do you like best about Oracle Hospitality OPERA Property Management System? It is very powerful with plenty of integrations Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? The customer service is poor, Oracle doesn't show big care for clients Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? Property Manager System for the Hotel Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: Organic ![Sarvagya Singh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarvagya Singh S.") SS Sarvagya Singh S. Manager Mid-Market (51-1000 emp.) 1/15/2025 "PMS" 5/5 What do you like best about Oracle Hospitality OPERA Property Management System? Opera is the most suitable and easy to use software that is available nowadays for handling large hospitality businesses Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? It's too costly than other PMS's available in market Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? Enhancing the reservation and checkout process manages all inventory compare all balance sheets Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile AM Ajit M. Front Office Manager Hospitality Mid-Market (51-1000 emp.) 1/17/2023 "Amazingly simple yet detailed." 5/5 What do you like best about Oracle Hospitality OPERA Property Management System? Some of the most helpful features of OPERA PMS include: Reservation Management: Allows for easy creation and management of reservations, including the ability to check availability and rates in real-time. Guest Management: Provides access to guest information, including contact and billing details, as well as the ability to store notes and preferences for repeat guests. Room Management: Allows for real-time updates of room status, including housekeeping and maintenance requests, as well as the ability to assign rooms and view floor plans. Front Desk Management: Provides tools for managing check-ins and check-outs, including the ability to process payments and handle special requests. Reporting: Offers a variety of reports, such as occupancy and revenue reports, to help hotels track and analyze their performance. Integrations: OPERA PMS can integrate with other systems such as revenue management, sales and catering, and online booking systems. Mobile Access: allows the staff to access the system from mobile devices and update the information in real-time. Automation: Many routine tasks such as billing, guest communication, and inventory management can be automated with the use of this software. These features allow hotels to manage their operations more efficiently and provide a better experience for guests. Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? Complexity: Some users may find the software to be complex and difficult to navigate, especially for those who are not familiar with PMS systems. High Cost: The software can be expensive, especially for small hotels and independent properties. Limited Customization: Some users have reported that the software is difficult to customize to specific needs and workflows, which can limit its effectiveness for certain types of properties. Technical Support: Some users have reported issues with getting timely technical support or difficulty reaching a customer service representative. Integration Issues: Some users have reported issues with integrating the software with other systems, such as accounting software or payment processors. Limited scalability: the software may not be suitable for large properties that have many rooms and need to manage a large number of guests. Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? Reservation and guest management: By providing real-time access to reservation and guest information, OPERA PMS helps hotels streamline their operations and improve guest satisfaction. Room Management: The software helps hotels to manage the room inventory, housekeeping, and maintenance requests in real-time, which can lead to an improvement in guest satisfaction and an increase in revenue. Front Desk Management: OPERA PMS provides tools for managing check-ins and check-outs, including the ability to process payments and handle special requests, which can help hotels to improve the overall guest experience. Reporting: The software provides a variety of reports, such as occupancy and revenue reports, which can help hotels track and analyze their performance. Integration: OPERA PMS can integrate with other systems such as revenue management, sales and catering, and online booking systems, which can help hotels to improve their operations and increase revenue. Mobile Access: Allows the staff to access the system from mobile devices, which can improve the communication and coordination among the staff. Automation: Many routine tasks such as billing, guest communication, and inventory management can be automated with the use of this software, which can save time and improve efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ersagun .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ersagun .") E Ersagun . Front office manager Mid-Market (51-1000 emp.) 1/12/2023 "Opera was very useful and amazing management program" 5/5 What do you like best about Oracle Hospitality OPERA Property Management System? Its easy to use, smart and optimize you to learn all details of the program. You can easly keep follow duties on use. Your reportings are easy to get and open to develop yourself. Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? The think is you should upgrade the program for use all options professional. Your company should pay it but owners they dont want to pay more for a upper level of opera. Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? Its good to contact with agents if you need or if you have any problem. It is good to orginise hotel operations and room management . If we need any report easly we can check it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Yasar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yasar P.") YP Yasar P. Network Member Online Engineering Consulting Small-Business (50 or fewer emp.) 1/5/2023 "I strongly recommend OPERA" 5/5 What do you like best about Oracle Hospitality OPERA Property Management System? User friendly interface, quick implementation, Add value to our management skills and improvement for our yearly achievement aims. Our team had many great feedbacks regarding your system implementation Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? Nothing I would say to not working well. I strongly advise you ask more feedbacks and more frequently inquire queries from users directly. It will give us more positive improvements in the future Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? Which projects we handled with the end user, we always keep in touch. And any issues any queries ended up with solutions. Created events , room bookings , event bookings solved very fine and smooth ways Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Muez K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muez K.") MK Muez K. Assistant Reservations Manager Mid-Market (51-1000 emp.) 1/6/2023 "Very easy and user friendly" 5/5 What do you like best about Oracle Hospitality OPERA Property Management System? Its very user friendly and everything is available right in front of you. Very user friendly and easy to explain to newer users Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? Its a little but laggy and slow sometimes. Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? It basically make's everything from guest checkin to checkout very straight forward, simple, fast & effective. Its much faster than normal and helps in guest satisfaction Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ahmed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed A.") AA Ahmed A. Oracle PMS Application Specialist Small-Business (50 or fewer emp.) 1/24/2023 "Simple and effective product" 3/5 What do you like best about Oracle Hospitality OPERA Property Management System? It saves time and helps you to generate high revenue, easines in using the product. You can handle whole hotel operations in single product. This is a monopoly product. Review collected by and hosted on G2.com. What do you dislike about Oracle Hospitality OPERA Property Management System? One and only problem found is the support from the oracle on escalations. If any issues escalated they come back to us as bug instead of fixing the issue. Opera mobile.. Review collected by and hosted on G2.com. What problems is Oracle Hospitality OPERA Property Management System solving and how is that benefiting you? Opera pms helps you to control the operation without any difficulty. It helps you to generate maximum revenue with minimum resources. Pms has helped lot to increase the revenue Review collected by and hosted on G2.com. Show More 7/24/2023 Validated ReviewerIncentivizedSource: G2 invite ## Questions about Oracle Hospitality OPERA Property Management System? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Oracle Hospitality OPERA Property Management System ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/discussions/new) VJ Vijayakumar J • Last activity over 6 years ago How the Opera PMS integrate with Oracle Fusion Cloud 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-the-opera-pms-integrate-with-oracle-fusion-cloud) GU Guest User • Last activity over 2 years ago What is Oracle Hospitality OPERA Property Management System used for? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-is-oracle-hospitality-opera-property-management-system-used-for) [ View all Discussions ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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