--- title: Lightspeed Restaurant Reviews meta\_title: 'Lightspeed Restaurant Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 55 reviews by the users' company size, role or industry to find out how Lightspeed Restaurant works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 55 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Lightspeed Restaurant Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Lightspeed Restaurant but has limited features. Are you part of the Lightspeed Restaurant team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Lightspeed Restaurant POS is the one-stop restaurant platform that helps hospitality businesses simplify, scale and provide exceptional customer experiences. Restaurant owners can understand their business with detailed reports in minutes, identify best-selling menu items and use online ordering and delivery to reach customers wherever they are. The unified system empowers expansion to new locations, access to new revenue streams and global payments. With tools like accounting, loyalty and in-depth analytics, Lightspeed Restaurant POS is built to help restaurants provide seamless customer service and grow their business. * * * Seller [Lightspeed](https://www.g2.com/sellers/lightspeed) Discussions [Lightspeed Restaurant Community](https://www.g2.com/products/lightspeed-restaurant/discuss) Languages Supported German, English, French, Dutch, Spanish Solution Type All-in-One Overview by Heather Hamilton (Content Specialist at Lightspeed HQ) Show More ## Pricing Pricing provided by Lightspeed Restaurant. ### The POS at the core of everything you do. Starting at $59.00 [ View More Pricing Information ](https://www.g2.com/products/lightspeed-restaurant/pricing) ## Top-Rated Alternatives [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ ![Restroworks Restaurant POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Restroworks Restaurant POS") Restroworks Restaurant POS 4.8/5(1,311) ](https://www.g2.com/products/restroworks-restaurant-pos/reviews) [ ![TouchBistro Restaurant POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TouchBistro Restaurant POS") TouchBistro Restaurant POS 4.1/5(108) ](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/lightspeed-restaurant/competitors/alternatives) ## User Insights Average based on 55 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Tracey T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracey T.") TT Tracey T. Owner/Creator Small-Business (50 or fewer emp.) 8/9/2026 "Spencer Made Our Lightspeed X Upgrade Seamless" 5/5 What do you like best about Lightspeed Restaurant? Spencer quickly attended to every issue… Spencer quickly attended to every issue and greatly assisted with moving my ECWID site over to Lightspeed X when I upgraded to the Core plan. He touched base with me numerous times to ensure everything had gone to plan and assisted with any little changes required. Very pleased with my Lightspeed support team..! Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? I'm using Retail, not Restaurant, but pretty much everything is covered. For a small business like mine, the price being lower would help.. ! I'm hoping I will grow with the help of my systems so it will become more affordable in time. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? Being able to keep stock up to date and keep in touch with customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![MOR B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MOR B.") MB MOR B. Director Small-Business (50 or fewer emp.) 2/26/2026 "Aggressive Sales" 1.5/5 What do you like best about Lightspeed Restaurant? I appreciate the potential reporting features of Lightspeed Restaurant. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? I was disappointed with the quality of equipment sent compared to our current setup and the operational requirements needed to set it up. Customer service was also an issue, particularly in getting answers. I've been trying to cancel my contract for a month without a siginificant response (other than saying I can only cancel If I speak to them on the phone), just after initially signing,and they increased the contract cancellation fee from £2,000 to £10,000. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. IT Manager Mid-Market (51-1000 emp.) 5/30/2025 "Simple POS not very powerful" 3/5 What do you like best about Lightspeed Restaurant? It is easy to use for users, and has nice features for clients Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? The L version is very basic. And printing is very poor Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? POS for the restaurant Review collected by and hosted on G2.com. Show More Response from CS Engage of Lightspeed Restaurant [Editedit](https://www.g2.com/survey_responses/lightspeed-restaurant-review-11244512/official_response/edit) Thanks for your feedback! We're glad you find Lightspeed easy to use and appreciate the client-facing features. We're always working to improve, so we’ve noted your comments about the L version and printing. Your input helps us make the product better. Best, The Lightspeed Team Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: Organic ![Nathan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan R.") NR Nathan R. ITC Manager Mid-Market (51-1000 emp.) 6/2/2024 "Multi Venue Business" 4/5 What do you like best about Lightspeed Restaurant? Smart and ease of use software for all of our staff. No need to buy exclusive hardware, all hardware can be bought off the shelf and is easy to set up. Customer support is always available and we have a dedicated account manager who looks after our portfolio Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? Took a long time for implementation and we had some teething errors over the first 6 months on implementation but were given support over the last 6 months to get us bck on track. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? Ease of use software for all staff and easily scaleable hardware solutions Review collected by and hosted on G2.com. Show More Response from CS Engage of Lightspeed Restaurant [Editedit](https://www.g2.com/survey_responses/lightspeed-restaurant-review-9736809/official_response/edit) Hi Nathan, Thank you for your feedback! We're glad you find our software smart and easy to use, and appreciate the flexibility with hardware. We're also pleased our customer support and dedicated account management have been helpful. We apologize for the initial setup challenges but are happy to hear our support team helped you get back on track. Your feedback is valuable and helps us improve. Thank you for being a valued Lightspeed customer! The Lightspeed Team Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vince M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vince M.") VM Vince M. Small-Business (50 or fewer emp.) 4/1/2024 "My experience as a customer has been horrible." 0/5 What do you like best about Lightspeed Restaurant? I dont like anyting about it because nothing really works correctly and you do not have an account rep to advocate on your behalf. Even the settlements are frequently off . Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? When we went live, we did not have a knowledgable person to help us understand and configure the system. There were many problems after we went live and the post go live support is the worst I have ever encountered. Support tickets go unresolved or unanswered for weeks. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? The big problem is the customer support is nonexistant. The accounting integration does not work correctly. The company is very end user unfriendly. Review collected by and hosted on G2.com. Show More Response from CS Engage of Lightspeed Restaurant [Editedit](https://www.g2.com/survey_responses/lightspeed-restaurant-review-9495761/official_response/edit) Hi Vince, We would like to sincerely apologize for your recent experience with Lightspeed. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We value our customers’ feedback, and would like to learn more about your specific experience, to have the opportunity to address your needs and concerns. As we are unable to identify your account within our records, please feel free to contact our Customer Success team should you wish to provide further feedback. You may reach us via email at \. Thank you, The Lightspeed Team Validated ReviewerSource: Organic Review from User Profile ![Jordi Andrés G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordi Andrés G.") JG Jordi Andrés G. Socio fundador - Codirector General Mid-Market (51-1000 emp.) 9/12/2023 "Since the company ventured into the stock market, the pace of innovation seems to have slowed" 1.5/5 What do you like best about Lightspeed Restaurant? The software integration market offers a vast array of options and possibilities. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? It has been quite some time since we received a significant update for this software. Since the company ventured into the stock market, the pace of innovation seems to have slowed down considerably. We heavily rely on the Marketman and Xero integrations, but we've encountered numerous problems on the Lightspeed side. Furthermore, we've been working on developing a survey app that integrates seamlessly with Lightspeed. Unfortunately, in the initial stages, we've faced API failures that have hindered our progress. What's truly frustrating is that we've noticed a significant number of users in the forums grappling with the same issues, and it appears that the company is not adequately addressing these problems. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? cloud-based data storage for real-time access and an efficient iPad order interface. These features enhance data management and streamline order processing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sandstone G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandstone G.") SG Sandstone G. Small-Business (50 or fewer emp.) 6/25/2023 "Fantastic POS" 5/5 What do you like best about Lightspeed Restaurant? Easy to use, easy to set up, abundantly integrated with additional services. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? No remote access. Local server can sometimes be a pain. Database changes aren't reflected immediately. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? Integration. Saving steps for cheque closing. Ease of use and as such time spent on a computer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite TV Tony V. Owner Small-Business (50 or fewer emp.) 2/1/2022 "Lightspeed POS" 4.5/5 What do you like best about Lightspeed Restaurant? Lightspeed Pos is a good system. I would recommend it to anyone. There is an item of note. Lightspeed gift cards need to provide a gift card receipt and have the ability to provide a printed balance to our guests. It doesn't do any of these as of right now. Not a significant issue, but it does need to be addressed. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? Gift Card process. It's time-consuming, and you can't even provide a receipt or a balance receipt of the gift card. You have to tell the guest how much is on the card. It would be nice to give them a printout. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? We want to take our business online for take-out orders. They just started to provide this service. We haven't yet but plan to. I'm hoping they take care of any issues before we decide to move forward with this service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AY Astrid Y. wine director Small-Business (50 or fewer emp.) 11/17/2021 "Comprehensive, complex, great support" 4.5/5 What do you like best about Lightspeed Restaurant? Lightspeed is one of the deepest restaurant POS systems out there. It has lots of features that other systems lack and there's plenty of room to grow. Best of all, their support is amazing. they are very proactive about customer success and open to new feature suggestions--they'll even get in touch to let you know they implemented your ideas! Always improving, always dynamic, never static. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? You can't enter new products on the fly, to do this you need to sign into the back end and sometimes there's a lag before it appears in the menu. Also, since it's a bit more complex than other POS systems the learning curve is a bit high for some users. So it requires a little more training than the average POS system. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? We use Lightspeed to track payroll hours, as a backup for our inventory, and for reporting. It's used across departments to access financial and sales data that's critical to managing our business. It also integrates with our booking engine so that's helped. Review collected by and hosted on G2.com. Show More 5/17/2023 Current UserValidated ReviewerSource: Seller invite ![Emmanuel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emmanuel G.") EG Emmanuel G. Director Of External Affairs Small-Business (50 or fewer emp.) 8/24/2022 "Light speed is fantastic" 5/5 What do you like best about Lightspeed Restaurant? The integrative system it had the most possible helpful tools we could ask for. Review collected by and hosted on G2.com. What do you dislike about Lightspeed Restaurant? Light speed was lacking some integrations with outside services like open table. Review collected by and hosted on G2.com. What problems is Lightspeed Restaurant solving and how is that benefiting you? They have been working on implementing a solution with other restaurants software providers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Lightspeed Restaurant? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Lightspeed Restaurant ](https://www.g2.com/products/lightspeed-restaurant/discussions/new) GU Guest User What is Lightspeed Restaurant used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-lightspeed-restaurant-used-for) GU Guest User • Last activity about 4 years ago What are the key features of a POS system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/lightspeed-restaurant-what-are-the-key-features-of-a-pos-system) [ View all Discussions ](https://www.g2.com/products/lightspeed-restaurant/discuss) ## Pricing Options Pricing provided by Lightspeed Restaurant. ### The POS at the core of everything you do. Starting at $59.00 [ View More Pricing Information ](https://www.g2.com/products/lightspeed-restaurant/pricing) Lightspeed Restaurant Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f4e331d8fa9c4b076d87c506c4513ad/toast.jpg "Product Avatar Image") Toast 4.2/5(371) [ Compare Now ](https://www.g2.com/compare/lightspeed-restaurant-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fba5f9769ebbaab62f035b28004ffbee/touchbistro-restaurant-pos.png "Product Avatar Image") TouchBistro 4.1/5(108) [ Compare Now ](https://www.g2.com/compare/lightspeed-restaurant-vs-touchbistro-restaurant-pos) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da23928f16ba3aecbc7897d67a6699da/restroworks-restaurant-pos.png "Product Avatar Image") Restroworks Restaurant POS 4.8/5(1,311) [ Compare Now ](https://www.g2.com/compare/lightspeed-restaurant-vs-restroworks-restaurant-pos) ##### ##### Lightspeed Restaurant Features Administration Menu Building Inventory Management Accounting Meal Service Payment Gateway Table Management Check Adjustment Platform Basics Reporting Back Office Built-in Accounting [ View More Features ](https://www.g2.com/products/lightspeed-restaurant/features) ##### Categories on G2 [Restaurant Management](https://www.g2.com/categories/restaurant-management)[Restaurant POS](https://www.g2.com/categories/restaurant-pos) ##### Explore More [Which digital communications governance platforms catch regulatory exceptions and suspicious communications patterns automatically?](https://www.g2.com/discussions/which-digital-communications-governance-platforms-catch-regulatory-exceptions-and-suspicious-communications-patterns-automatically)[Best app for sales performance tracking](https://www.g2.com/discussions/best-app-for-sales-performance-tracking)[Is there a file converter platform that works for a small team that just needs reliable format conversion without paying for an enterprise license with features they will never use?](https://www.g2.com/discussions/is-there-a-file-converter-platform-that-works-for-a-small-team-that-just-needs-reliable-format-conversion-without-paying-for-an-enterprise-license-with-features-they-will-never-use) [Deel HR vs Remote for a startup that wants to hire and pay international contractors without having to set up legal entities in each country?](https://www.g2.com/discussions/deel-hr-vs-remote-for-a-startup-that-wants-to-hire-and-pay-international-contractors-without-having-to-set-up-legal-entities-in-each-country)[Which hardware monitoring platforms are trusted by data center managers and IT infrastructure teams based on long-term reliability rather than just good first impressions?](https://www.g2.com/discussions/which-hardware-monitoring-platforms-are-trusted-by-data-center-managers-and-it-infrastructure-teams-based-on-long-term-reliability-rather-than-just-good-first-impressions)[Pros and Cons Details](https://www.g2.com/products/lightspeed-restaurant/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)