--- title: Canary Technologies Reviews meta\_title: 'Canary Technologies Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how Canary Technologies works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Canary Technologies Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Canary Technologies but has limited features. Are you part of the Canary Technologies team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Easy, intuitive, and secure hotel solutions. Canary Technologies is modernizing the hotel tech stack with the first mobile web end-to-end Guest Management System and its award-winning Digital Authorizations solutions. Digitizing everything from post-booking through checkout, Canary is trusted by thousands of hotels in more than 65 countries, including Four Seasons, Choice Hotels, Standard Hotels and Ace Hotel Group. Canary’s solutions help hotels eliminate paper processes, boost revenue with upsells, raise staff efficiency, ensure PCI compliance, improve the guest experience, and reduce chargebacks and payment fraud. Learn more at canarytechnologies.com. \*\*Our Solutions Include\*\* 1) Contactless Check-In: Contactless Check-In allows guests to check in and out through a mobile experience, allowing hotels to comply with health guidelines, save time on front desk work, and increase revenue through upsells through the Canary interface. 2) Digital Authorizations: Canary’s Digital Authorizations product is vastly more secure than paper forms, preventing chargebacks and fraud. They can be set up and ready to use in less than 20 minutes. 3) Digital Contracts: Hotels using Canary’s Digital Contracts product see their turnaround time decrease from an average of eight days to just three hours, enabling them to book more guests and grow their business. 4) Amenity Store: Canary’s Amenity Store product makes ordering simple and intuitive for guests, and the online store is easy to incorporate into your standard booking flow. Hotels using Canary see a 40% increase in the number of orders placed. \*\*Testimonials\*\* "Given how cost effective it is and the savings from preventing potential fraud, Canary Technologies was a no brainer.” -- Dennise Nizza, Controller @ Ace Hotel “I brought on Canary at all of our properties because it increased productivity and removed all the headaches of collecting credit card authorization forms.” -- Justin Grimes, Director of Operations @ KRC “The Canary solution is simple and powerful. It provides exactly what we needed at our hotels, without being an overkill. The interface is clean and easy to use, and the folks at Canary took care of setup and training, which made implementation a breeze.” -- Esteban Velez, VP of IT & Cyber Security @ Classic Hotels & Resorts * * * Seller [Canary Technologies](https://www.g2.com/sellers/canary-technologies) Discussions [Canary Technologies Community](https://www.g2.com/products/canary-technologies/discuss) Languages Supported Arabic, German, English, French, Italian, Portuguese, Spanish, Chinese (Simplified) Overview by Bryan Michalis Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/canary-technologies/pricing) ## Top-Rated Alternatives [ ![SkyTouch Technology](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SkyTouch Technology") SkyTouch Technology 4.5/5(108) ](https://www.g2.com/products/skytouch-technology/reviews) [ ![Oracle Hospitality OPERA Property Management System](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oracle Hospitality OPERA Property Management System") Oracle Hospitality OPERA Property Management System 4.2/5(65) ](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) [ ![StayNTouch Cloud PMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "StayNTouch Cloud PMS") StayNTouch Cloud PMS 4.4/5(67) ](https://www.g2.com/products/stayntouch-cloud-pms/reviews) [ View All Alternatives ](https://www.g2.com/products/canary-technologies/competitors/alternatives) ## User Insights Average based on 24 real user reviews. Implementation Time 1 month [Log in to unlock pricing and user insights](/login) RA Riley A. Mid-Market (51-1000 emp.) 1/9/2024 "Makes Life Easier" 5/5 What do you like best about Canary Technologies? Canary Technologies makes life easier in many different ways for our Resort. First off, the customer service Team is excellent. The website is very user friendly and easy to use for all of our Departments. Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? Nothing comes to mind. Our Team loves Canary services and we have used them for quite some time now. Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? We use Canary services for contract signatures in our Sales Department, and this makes life easier for everyone involved. We have never had any complaints or issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chip W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chip W.") CW Chip W. Incubator: Business Development Optimization & Monetization | Advisor | Software as a Service Small-Business (50 or fewer emp.) 8/30/2023 "Great gratuity solution for hotel staff - from cleaning to breakfast attendant to front desk staff." 4/5 What do you like best about Canary Technologies? Hotels in the Florida market need a lift with regards to customer experience, cleanliness, knowledge base, brand/business portfolio partners/perks etc. digital tipping platform Canary improves hotel staff job satisfaction/fulfillment via tips for good service - seems to help from the data and field studies we've accrued over the last few years in addition to their in-house data of approx $5 lift per hour on average for staff. Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? Double check the UI and work out any bugs direct with the team in SF (Eric Goldberg is a good guy but go with your designated point of contact of course. IF you feel like you're not getting fast enough or correct answers to setup anamolies/glitches...it's helpful to ask for a senior exec to be CC'd in, ask for a roadmap if you think it's an integration issue w your existing tech stack etc. Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? improving the bottom line for both employees and hoteliers.. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") IH Verified User in Hospitality Small-Business (50 or fewer emp.) 6/2/2020 "This software expidited our workflow" 5/5 What do you like best about Canary Technologies? The speed of use while assisting guest is what I liked best Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? I wish it was already integrated into software where we didn't have to login externally Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? The benefit is more for the customer than it is for us. Customers spend less time at our desk and can get to their room happily and quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic LM Lisa M. Front Desk Manager Small-Business (50 or fewer emp.) 3/15/2019 "Efficiency at its best..." 5/5 What do you like best about Canary Technologies? This authorization form system has easily been the most simple, self explanatory system we have ever used. Everything is so easy to maneuver and locate! Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? Honestly, there isn't anything to dislike; our company has yet to have an issue with it. Although, I will say the verification code that is needed every time I log in would probably be the only dislike we have. Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? Working with previous systems and methods sometimes takes more time then we have to be able to run a desk in a fast paced environment. With Canary Technologies, we have cut our authorization time by more than half versus our previous method. It also allows us to keep track and archive all of our forms in one safe system. Review collected by and hosted on G2.com. Show More Response from Jonathan Li of Canary Technologies [Editedit](https://www.g2.com/survey_responses/canary-technologies-review-1939243/official_response/edit) Thank you! I'm glad we're able to help! Current UserValidated ReviewerSource: Organic ![Maranda (Mandy) K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maranda (Mandy) K.") MK Maranda (Mandy) K. Front Office Supervisor Hospitality Small-Business (50 or fewer emp.) 3/17/2019 "Credit card authorizations have never been easier" 5/5 What do you like best about Canary Technologies? Prior to using canary, authorization forms had to be receive via fax machines due to PCI compliance issues. As anyone who lives in the modern era will tell you, getting non-corporate customers to send in authorization forms via fax often feels like it should require a time machine. This not only modernizes the process but also makes it quick and efficient. Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? There's nothing I don't love about the product. Even when I had issues logging in, their customer service reps were quick to handle the situation. Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? Canary has simplified our billing process significantly. That, in and of itself, is a huge benefit. Review collected by and hosted on G2.com. Show More Response from Jonathan Li of Canary Technologies [Editedit](https://www.g2.com/survey_responses/canary-technologies-review-1945608/official_response/edit) We're so glad that Canary is able to be a great solution for you. We'll let the Customer Success team know that you love their customer service, too! Current UserValidated ReviewerSource: Organic ![Kelly E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly E.") KE Kelly E. Sales Manager Small-Business (50 or fewer emp.) 6/21/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Very easy" 4.5/5 What do you like best about Canary Technologies? It seems very easy to use and the setup was a breeze. We like the users feature of the system Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? It has only been a couple of days since we went live. nothing yet Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? xx Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brad P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad P.") BP Brad P. Front Office Manager Hospitality Mid-Market (51-1000 emp.) 3/15/2019 "Simple yet effective way of obtaining credit card information for reservations." 5/5 What do you like best about Canary Technologies? Reliable and very easy for our guests to use and fill out. Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? On the hotel end, it does take a while to go back and forth between canary, then our email, etc. Also, having to go from the authorization form, back to Dashboard, then CC information, then if you forgot what charges back to authorization form. Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? It has helped our guests with the authorization process - much simpler that what it was in the past. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 3/14/2019 "Great new secure technology" 5/5 What do you like best about Canary Technologies? It is secure and fast responding. Email notifications come very fast after a guest submits a form. Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? Many of the clients that fill out the credit card authorization forms are with businesses. They often wish to keep those cards on file for future guests under that company. We have run into the issue that the credit card authorization is under a person's name and not under a company. For example, anyone from John Deere Tennessee branch would be under John Smith but when someone makes the reservation they only know that they have a blanket credit card authorization form on file but do not know who it is under. It can take a while to figure out which authorization is for them to use. \*It would be nice if there was a field that could be the company name as well as the client's name and then we could just search by company for faster results. Another issue that I personally do not like is that when someone from my front desk views an authorization and puts the necessary information on the reservation that it still sits in the dashboard looking like no one has done anything with it. It would be nice if it was like email and looked like read and unread or opened/unopened. It just creates more work for me. When I open one and transfer the data and always click processed to move it from the dashboard. It makes me feel better when I know they have all been transferred correctly. Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? CPI compliance, security and making things easy for our guests Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mariel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariel B.") MB Mariel B. Assistant General Manager Hospitality Mid-Market (51-1000 emp.) 3/18/2019 "Easy set-up and friendly associates!" 5/5 What do you like best about Canary Technologies? I enjoyed how easy it was to connect with all the support staff to make our transition to Canary. They also offer a tutorial for you and your team to hop onto and understand the program - which is very user friendly. Again, it continues to be seamless while connecting with Canary's team for any questions or concerns. Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? There isn't anything that I dislike about this program. All is great so far! Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? Ensuring our company is PCI compliant. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 3/20/2019 "A great solution for credit card capturing" 4.5/5 What do you like best about Canary Technologies? Ease of use; very quick to explain to new users how to utilize the system. Review collected by and hosted on G2.com. What do you dislike about Canary Technologies? Would prefer more options on main page and as admin; ideally seeing the "Business or Guest Name" section on the Dashboard, and combined search options (for instance searching for status "Completed" and action "Dashboard"). I feel some kind of option to have emails sent to one or more admins whenever an authorization is completed as opposed to just the person who created the authorization could also be nice. Review collected by and hosted on G2.com. Recommendations to others considering Canary Technologies: I greatly recommend Canary Technologies. Review collected by and hosted on G2.com. What problems is Canary Technologies solving and how is that benefiting you? Having a secure, third-party credit card authorization company, to reduce and eventually eliminate the amount of physical authorization forms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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