Response from Christopher Sylvestri of Preferred Patron
Hello, We are sorry to hear you are not overly pleased with your loyalty system.
Based on the issues you described in your review, we are wondering if perhaps you are confusing our loyalty system with that from a different loyalty vendor?
If you are indeed a client of Preferred Market Solutions, using the Preferred Patron Loyalty program, we would be more than happy to discuss the system with you, provide any additional training (complimentary) you might need, as well as explore possibilities to increase the benefit of the system for you. If there are indeed areas in need of improvement, we would welcome specifics so that we can take steps to correct.
Unfortunately, your review came through anonymously. If you could provide your identity or contact us at 1-800-531-1108, we would welcome the opportunity assist you.
We hope to hear from you.
Preferred Market Solutions, LLC