# Zenya.io Reviews **Vendor:** Zenya **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 8 ## About Zenya.io Based in Boston, Zenya reimagines the entire guest journey from lead to payment with its all-inclusive integrated software platform for rental business.It brings CRM + PMS + Invoicing + Customer Experience +Automation+ Website Booking +Up-selling+ Insights --- all under one roof with ZENYA. Customers can connect with their entire team; sales & marketing, operation, administration & accounting, guests – on the one system, anywhere, and at any time. Using 100+ configurable rules, customers can customize and create their workflow rules within minutes. Customers do not require tech expertise or an IT person to set it up. It has many offers such as website booking, add partner's inventory, contactless solution, customizable workflows for automating various routine tasks, automating charges, scheduling invoices, customizable reporting, and integration with several software solutions, and data export capabilities. ## Zenya.io Reviews ### 1. Comprehensive and Efficient Property Management Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Mathieu P. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Zenya.io?** What I like most about Zenya.io is its seamless automation, multi-channel integration, and intuitive user interface, which greatly enhance efficiency. **What do you dislike about Zenya.io?** What I like least about Zenya.io is the initial setup time required for customization to fit specific business needs. **What problems is Zenya.io solving and how is that benefiting you?** nya.io automates routine tasks, integrates multi-channel bookings, and streamlines financial operations, reducing manual workload and preventing overbooking, which enhances efficiency and guest satisfaction. ### 2. A best hotel manager **Rating:** 4.0/5.0 stars **Reviewed by:** Gaurav R. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Zenya.io?** There is lot of things I loved about zenya A platform that solves maximum problems before I had worried about my customer who is reaching to my hotel to view the property i unable to give them a better experience after zenya i update some of the facility's to my property it definitely increases my customer base 2) sometimes i was forget to send invoices to my clients on their email or sms zenya automates this system to me ... Also it reduces my labour cost and it's provides me a integrated data and handle all of my management which is quite difficult to me ... although helps me a lot At the end a good guest list to connect with customer easily. **What do you dislike about Zenya.io?** There little thing i don't like a User interface when any user comes to their platform there a lot of time they need to understand all of the system and process so need to implement or improve a quick guide system..zenya provides lots of feature sometimes it's difficult to setup all of the things A good and user friendly interface is needed **What problems is Zenya.io solving and how is that benefiting you?** Solves all of my invoices problems.. Their task management system benefiting me a lot Customer feedback and surveys gives me a better idea to update my property as customer wants Good guest list to connecting customer easily (Guest messaging) ### 3. Great system for campaign management. **Rating:** 3.5/5.0 stars **Reviewed by:** Vikas D. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Zenya.io?** The range of features enables you to select the essential elements for your business. It will allow you to maximize and customize the platform to meet your needs. **What do you dislike about Zenya.io?** When compared to other marketing analytics and reporting platforms on the market, Zenya.io's pricing is comparatively more expensive. **What problems is Zenya.io solving and how is that benefiting you?** It is simpler for businesses to manage their campaigns from a single dashboard thanks to Zenya.io's integrations with a variety of marketing tools and channels. ### 4. Best rental management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Zenya.io?** Easy to use rental management platform for billing and everything else **What do you dislike about Zenya.io?** Offer more payment options other than monthly **What problems is Zenya.io solving and how is that benefiting you?** Solving billing and rental platforms in once easy to use software ### 5. Fascinating service and all-in-one platform **Rating:** 5.0/5.0 stars **Reviewed by:** Davit L. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Zenya.io?** The variety of features allows choosing the most appropriate features that are relevant to your business. It will allow you to design the platform based on your needs and get the most out of it. **What do you dislike about Zenya.io?** The variety of features makes it difficult to choose the right features. If you are not experienced in such platforms you may find it difficult to build the right system. However, support is always willing to help and they will assist you during any stage. **What problems is Zenya.io solving and how is that benefiting you?** Zenya.io allows avoiding using multiple platforms as it offers all the features on one platform. Hence, you will be able to have everything integrated in one platform. ### 6. great crm system **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Zenya.io?** organized CRM system. great for reaching customers efficiently & effectively **What do you dislike about Zenya.io?** sometimes the UI can be a bit confusing leading to confusion. **What problems is Zenya.io solving and how is that benefiting you?** Zenya is great at automating my processes and reduces the amount of time spend working on manual tasks ### 7. Intuitive system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Zenya.io?** Zenya.io has a very intuitive system which caters to the needs of most organization, including ours. **What do you dislike about Zenya.io?** Zenya.io didn't have a lot of integration options. Also, the charges were a bit on the higher side. **What problems is Zenya.io solving and how is that benefiting you?** The entire process flow in Zenya.io is great. It keeps track record of all entries and logs - Ensures things are in place right from the incepion of funnel so makes easy for anyone viewing it. ### 8. A 360* system for your business. Worth it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Zenya.io?** I love that it's all automated starting from booking to payment. Seamless and extremely easy to set up. Great support team **What do you dislike about Zenya.io?** None to mention. Once you're onboarded settting up is quite seamless **What problems is Zenya.io solving and how is that benefiting you?** It's helping us bridhe the CRM, operations and financial aspects of our business ecosystem - [View Zenya.io pricing details and edition comparison](https://www.g2.com/products/zenya-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A43%3A06+-0500&secure%5Bsession_id%5D=25c64279-3337-4e30-90c3-f2f43f9d165d&secure%5Btoken%5D=e41f489754d17f3a3f3c0de02b98d0f8cd64d7f87ff25c1272cbea52076e9000&format=llm_user) ## Zenya.io Features **Administration** - Reminders - Calendar - Inventory Management **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management **Agentic AI - Guest Messaging ** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication** - Text Messaging - Live Chat - Email Automation **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging **Guest Services** - Vendor Database - Contact Database - Reservations - Guest Profiles **Staff Management** - Housekeeping - Shift Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration **Agentic AI - Concierge** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top Zenya.io Alternatives - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (62 reviews)