Lightspeed Golf Reviews & Product Details

Right out of the gate their support was, and still is, fantastic! The implementation was so super easy. Most of our employees are not what I would consider tech savvy. However, Lightspeed's initial training made it easy to get them up and running. Our course uses shotgun platform tee sheets and when we saw how easy it was to setup our tee sheet for the season we were able to save hours of work. Review collected by and hosted on G2.com.

The checkout process is somewhat cumbersome in my opinion, however they have taken steps to improve it so it is getting better, and faster. Review collected by and hosted on G2.com.

The user friendly interface for our staff is second to none. The reporting, especially the Business Intelligence makes those guessing game decisions easier and more reliable. And the customer support is by far the easiest I have ever worked with. Review collected by and hosted on G2.com.

Have yet to find a feature that would hold me back from recommending the software. Review collected by and hosted on G2.com.

The tee sheet is so easy to use. Reports in Lightspeed Retail are excellent with many to choose from to analyze my business. The service from Lightspeed is outstanding. Review collected by and hosted on G2.com.

There are a few bugs that could use correcting. If I modify a price on the tee sheet, I have to hit SAVE before taking a sale to Lightspeed Retail for payment. I've had the occasional difficulty adding information to a customer's database. For example, if I want to add a phone number to a customer already in my database. If the number already exists in the system, I cannot find who it belongs to and can't add it to the customer I want. Review collected by and hosted on G2.com.

We have been using Lightspeed for two seasons now. The software is very intuitive and simple to pick up for all staff with minimal training. Support from Lightspeed for any issues is super prompt (minutes) and resolution is always quick and easy. Review collected by and hosted on G2.com.

No real downside to Lightspeed. There are a few places during transactions that some clicks could be removed (seems overly redundant at times) but we understand this is to ensure things are completed properly. Review collected by and hosted on G2.com.

I admire the company's progression when it comes to partnering up with other great platforms and offering that service at an outstanding price. We Started with Lightspeed golf and retail and now have F&B, Quote Machine, Accounting integration, Loyalty Program and Ecom. I have done my research and lightspeed is that 1 stop shop company that makes billing super easy and they have a great support staff to help you as well. Working with POS systems for over 20 years I'm so glad i made the switch to LS. Review collected by and hosted on G2.com.

1 downside would be you need 2 accounts if you are running a Beverage Cart and Restaurant. It would be nice to have that integration all under 1 account for tracking and reporting purposes. Review collected by and hosted on G2.com.

The integration between Lightspeed Golf and Lightspeed POS plus the automated payment system for House Accounts and memberships. The tee sheet is also user friendly. Review collected by and hosted on G2.com.

The inability to use dynamic pricing for golf including cart.

The issue of duplicate House Accounts not feeding back from Lightspeed POS to Lightspeed Golf House Accounts. Review collected by and hosted on G2.com.

The product is intuitive. My staff can figure things out quickly and often without instruction. And, when they don't know what to do, there are helpful tutorials and videos, or, a seemingly 24/7 chat function! Review collected by and hosted on G2.com.

Nothing. I haven't had any major concerns with the product. Review collected by and hosted on G2.com.

LS Golf is progressive when it comes to introducing new features that boost operations in the Pro Shop. Their tee sheet is extremely powerful; anything a golf course wishes to implement is easy to do so with LS Golf. Price Sheets allow detailed separation of different player types, which helps implement pricing strategies. The chat feature is great for Pro Shop employees to have questions answered when a manager is not in or does not have time. Review collected by and hosted on G2.com.

There have been a few mishaps where the system goes down for short periods of time; this has been inconvenient when in the middle of a busy day at the golf course. There is an online event registration module that LS Golf has that could be improved. It is not as seamless as golf courses would want it to be (ie. someone should be able to register online, pay with a credit card, and the sale then goes through separated into the necessary inventory parts in the back end of our system). Review collected by and hosted on G2.com.

Flexibility with Lightspeed is enormous. We've built so many integrations, and you just won't find that type of flexibility with any other company. It's a massive strength for Lightspeed. Review collected by and hosted on G2.com.

Software development can be slow at times. It is more tied to resources for the company and the ability to produce at a level that they want to. Review collected by and hosted on G2.com.

Lightspeed golf has the best support team. Their responsiveness, knowledge and desire to get the issue resolved is far superior to any other software company. If we have a product need that is not currently met by the software, the support team submits a request to the development team to place in the queue for future improvements. Review collected by and hosted on G2.com.

As a private course, there are a few public facing features in Lightspeed Golf which we cannot disable. However, we have found ways to work around these areas. Review collected by and hosted on G2.com.