---
title: Nuvola Reviews
meta_title: 'Nuvola Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Nuvola works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 2
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Nuvola Reviews
**Vendor:** Nuvola  
**Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 2
## About Nuvola
Nuvola is a guest request and complaint management system for hotels.




## Nuvola Reviews
  ### 1. Nuvola: Ideal for Large Operations with Easy Department Connections

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eda D. | Floor manager, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 13, 2026

**What do you like best about Nuvola?**

The Nuvola system is especially very good for large operations. You do not need to call anyone. You can easily connect to the department you need for any specific request

**What do you dislike about Nuvola?**

So far, I have not encountered any missing or problematic features. The only issue was that the system requires codes when logging in, and changing those codes was a bit complicated because it takes some time. That part just took a little longer. Especially in large operations and during busy periods, if a problem occurs, for example, with cleaning or a technical issue, you need to report it very quickly. In those moments, dealing with codes and logging in again can take extra time

**What problems is Nuvola solving and how is that benefiting you?**

I am not sure if there is a facial recognition feature, but logging in with Face ID would be much easier. Being able to log in quickly and access the departments immediately would be very helpful. I mention this because I work in a very large organization with at least 500 employees, and naturally there are a very large number of departments. You have to select them one by one. Among dozens of departments, you need to choose the one that best fits your specific request

  ### 2. Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through LinkedIn

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**AI Translated:** This review has been translated from Italian using AI.

**Reviewed Date:** October 18, 2019

**What do you like best about Nuvola?**

It is a simple software to use, which guides in the completion of the relevant sections. It is structured in an intuitive manner.

**What do you dislike about Nuvola?**

Often too much layering to reach the desired section, but nothing important

**What problems is Nuvola solving and how is that benefiting you?**

Organization and simplicity of data entry


## Nuvola Discussions
  - [What is Nuvola used for?](https://www.g2.com/discussions/what-is-nuvola-used-for)

- [View Nuvola pricing details and edition comparison](https://www.g2.com/products/nuvola/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-10+02%3A57%3A08+-0500&secure%5Bsession_id%5D=4b60a2e7-e579-434e-815b-af39ac3810b8&secure%5Btoken%5D=98efc3836ce8489b011acabf27c36448bb82a730253decb9d0a40ae8dfcea877&format=llm_user)

## Nuvola Features
**Agentic AI - Guest Messaging **
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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