Windsurfer is a simple yet powerful tool to handle reservations.
a. First off, it can concentrate a lot of information, and it is effortless to update and move things as you want them to be
b. It is a very intuitive and friendly system, it only has one main window, and all the information is concentrated in different tabs, making it very easy to navigate
c. When making a reservation, you don't have to move anywhere; all the information is concentrated on the same spot and visible at all times
d. Looking for a reservation is very simple since you can use the name, phone number, email, conformation number, among other options
e. The system has its database and keeps customer's contact information, which is very helpful when assisting returning customers since we deliver a more efficient experience
f. The system can be connected to the property's website, and if for any reason a customer cannot complete a reservation and calls the customer service line, we can easily access the failed reservation to resume it.
g. Since Widsufer is a web-based system, it has little to no issues, and it's typically speedy. Review collected by and hosted on G2.com.
The only option that, in my opinion, is not the easiest to do is modifying a reservation. It separates de reservation in contact information, payment information, and dates of stay, so if you need to make multiple modifications, you have to click back numerous times. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
