# Best Review Management Software - Page 4

*By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)*


Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback.

### Core Capabilities of Review Management Software

To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must:

- Collect and capture feedback on e-commerce websites through reviews
- Be applicable for both product and service reviews
- Moderate, manage, and analyze reviews
- Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website
- Optimize for desktop, mobile, or tablet use

### Common Use Cases for Review Management Software

E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include:

- Collecting post-purchase reviews via automated email follow-ups or on-site prompts
- Moderating and responding to customer reviews to demonstrate responsiveness and build trust
- Analyzing review data to identify product or service improvement opportunities

### How Review Management Software Differs from Other Tools

Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement.

### Insights from G2 on Review Management Software

Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption.





## Top Review Management Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,037 reviews) | — | "[Great Product for Reviews Online Presence](https://www.g2.com/survey_responses/birdeye-review-10224463)" |
| 2 | [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5.0 (412 reviews) | Shopify review collection with Klaviyo automation | "[Outstanding Okendo Support Made Setup Smooth](https://www.g2.com/survey_responses/okendo-review-13120668)" |
| 3 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.5/5.0 (1,311 reviews) | Post-purchase review collection inside email flows | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" |
| 4 | [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5.0 (198 reviews) | Post-job review collection with automated invoicing | "[Efficient, Feature-Rich, and Easy to Use](https://www.g2.com/survey_responses/housecall-pro-review-12045862)" |
| 5 | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5.0 (2,405 reviews) | Multi-location review aggregation with centralized response workflows | "[Visually pleasing & streamlined process. No complaints](https://www.g2.com/survey_responses/reputation-review-9899978)" |
| 6 | [Feefo](https://www.g2.com/products/feefo/reviews) | 4.6/5.0 (147 reviews) | Verified-only review collection with verified purchase enforcement | "[Exceptional tool for collecting customer feedback](https://www.g2.com/survey_responses/feefo-review-11509342)" |
| 7 | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5.0 (255 reviews) | Shopify review automation with loyalty integration | "[Effortless Setup and Customer Engagement with Yotpo](https://www.g2.com/survey_responses/yotpo-review-12262971)" |
| 8 | [Experience.com](https://www.g2.com/products/experience-com/reviews) | 4.8/5.0 (386 reviews) | Automated review collection with social syndication | "[Effortless Review Management, Seamless Integration](https://www.g2.com/survey_responses/experience-com-review-9917130)" |
| 9 | [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) | 4.9/5.0 (69 reviews) | — | "[ReputationStacker Automations Drove a Huge Boost in Client Reviews](https://www.g2.com/survey_responses/reputationstacker-review-13114182)" |
| 10 | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5.0 (643 reviews) | Google-integrated review collection with Shopify automation | "[Quality service with good customer support](https://www.g2.com/survey_responses/reviews-io-review-10934512)" |


## G2 Grid® for Review Management Software
![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697)
Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com.
Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com)


## How Many Review Management Software Products Does G2 Track?
**Total Products under this Category:** 272

### Category Stats (Jul 2026)
- **Average Rating**: 4.61/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: ReputationStacker (+0.57%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month
*Last updated: July 18, 2026*


## How Does G2 Rank Review Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,600+ Authentic Reviews
- 272+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Review Management Software Is Best for Your Use Case?

- **Leader:** [Birdeye](https://www.g2.com/products/birdeye/reviews)
- **Highest Performer:** [Experience.com](https://www.g2.com/products/experience-com/reviews)
- **Easiest to Use:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews)
- **Top Trending:** [Okendo](https://www.g2.com/products/okendo/reviews)
- **Best Free Software:** [Birdeye](https://www.g2.com/products/birdeye/reviews)


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---


## Review Management Software Features & Capabilities

### What are the Best Review Management Software with Authentication?
Provide multiple methods of user authentication such as social media accounts.

**Top-rated Review Management Software for Authentication:**
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews)
[Explore Review Management Software with Authentication](https://www.g2.com/categories/review-management-software/f/authentication)

### What are the Best Review Management Software with Sampling?
Manage product samples used for promotional purposes.

**Top-rated Review Management Software for Sampling:**
- [Feefo](https://www.g2.com/products/feefo/reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews)
- [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews)
[Explore Review Management Software with Sampling](https://www.g2.com/categories/review-management-software/f/sampling)

### What are the Best Review Management Software with Syndication?
Manage syndication to distribute reviews across multiple channels.

**Top-rated Review Management Software for Syndication:**
- [Feefo](https://www.g2.com/products/feefo/reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews)
[Explore Review Management Software with Syndication](https://www.g2.com/categories/review-management-software/f/syndication)

### What are the Best Review Management Software with Integration & APIs?
Provide APIs or direct integration with e-commerce software and website builders.

**Top-rated Review Management Software for Integration & APIs:**
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews)
[Explore Review Management Software with Integration & APIs](https://www.g2.com/categories/review-management-software/f/integration-apis)

### What are the Best Review Management Software with Community Q&A?
Consumers can ask questions about products and request feedback from peers.

**Top-rated Review Management Software for Community Q&A:**
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews)
[Explore Review Management Software with Community Q&A](https://www.g2.com/categories/review-management-software/f/community-q-a)


## What Are the Top-Rated Review Management Software Products in 2026?
### 1. [Reviewbit WhatsApp Reviews](https://www.g2.com/products/reviewbit-reviewbit-whatsapp-reviews/reviews)
Create and display social proof. Get star ratings, text reviews & photo/video reviews via WhatsApp for the Shopify stores.


**Average Rating:** 4.8/5.0
**Total Reviews:** 3
**How Do G2 Users Rate Reviewbit WhatsApp Reviews?**

- **Retail:** 9.4/10 (Category avg: 8.4/10)
- **E-commerce:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind Reviewbit WhatsApp Reviews?**

- **Seller:** [Reviewbit](https://www.g2.com/sellers/reviewbit)
- **Year Founded:** 2021
- **HQ Location:** hyderabad, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/reviewbit/ (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are Reviewbit WhatsApp Reviews's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Feedback Management (1 reviews)



### What Do G2 Reviewers Say About Reviewbit WhatsApp Reviews?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Reviewbit WhatsApp Reviews, enabling effortless collection and management of customer feedback.
- Users appreciate the **ease of use and seamless integration** with WhatsApp for managing customer reviews efficiently.


#### What Are Recent G2 Reviews of Reviewbit WhatsApp Reviews?

**"[Streamlining Feedback: A Review of Reviewbit WhatsApp Reviews](https://www.g2.com/survey_responses/reviewbit-whatsapp-reviews-review-9172361)"**

**Rating:** 4.5/5.0 stars
*— Luis T.*

[Read full review](https://www.g2.com/survey_responses/reviewbit-whatsapp-reviews-review-9172361)

---

**"[Review of Review bit WhatsApp](https://www.g2.com/survey_responses/reviewbit-whatsapp-reviews-review-8310268)"**

**Rating:** 5.0/5.0 stars
*— Syed Aizaz H.*

[Read full review](https://www.g2.com/survey_responses/reviewbit-whatsapp-reviews-review-8310268)

---



### 2. [Shapo.io](https://www.g2.com/products/shapo-io/reviews)
📢 What is Shapo.io? Shapo makes it super simple to collect, manage, and showcase your best testimonials, hassle-free. With 5 years in the social proof niche, we've observed just how vital it is for businesses to display testimonials and elements that enhance customer trust and credibility. Shapo.io was born out of this insight to empower you! 🌐 🌐 Seamless Testimonial Collection Create compelling and high-converting testimonial collection forms to share anywhere, or effortlessly import your existing testimonials from across the web. It's as easy as 1-2-3! ✨ 🏢 Organized Testimonial Management Streamline your testimonials in one central location with distinct workspaces for various products or services. Say goodbye to scattered feedback and hello to organized excellence! 📊 🌟 Customizable Widgets Show off your best testimonials with our customizable widgets, building trust in your brand and giving your audience the confidence to make a purchase. Your success stories, beautifully displayed! 🌈 📱 Collect From Everywhere Gather up all the awesome things your customers have said about you on social media (Twitter, Facebook, LinkedIn) or on review sites (G2, Capterra, Google), and more! It's time to bring them all into one spot and never miss a positive word. 🙌 📣 Boost Your Presence Harness the incredible power of social proof by flaunting your testimonials in emails, social media posts, and sticking them directly onto your sales pages – pretty much wherever your customers are! 📈 💻 Easy Integration Copy and paste your widget JavaScript snippet into any website or platform, such as Shopify, WordPress, Bubble, WebFlow – you name it! Seamlessly integrate Shapo.io into your digital landscape. 💡 Best of all, Shapo.io offers a FREE plan, so everyone can experience the magic. 🎉


**Average Rating:** 5.0/5.0
**Total Reviews:** 3
**How Do G2 Users Rate Shapo.io?**

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Shapo.io?**

- **Seller:** [Shapo](https://www.g2.com/sellers/shapo)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/shapo-io (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Mid-Market, 33% Small-Business



#### What Are Recent G2 Reviews of Shapo.io?

**"[Manage customer testimonials with ease](https://www.g2.com/survey_responses/shapo-io-review-9314932)"**

**Rating:** 5.0/5.0 stars
*— Gamil f.*

[Read full review](https://www.g2.com/survey_responses/shapo-io-review-9314932)

---

**"[The best way to show customer testimonials](https://www.g2.com/survey_responses/shapo-io-review-9211567)"**

**Rating:** 5.0/5.0 stars
*— Kerlos M.*

[Read full review](https://www.g2.com/survey_responses/shapo-io-review-9211567)

---



### 3. [Sparrow](https://www.g2.com/products/sparrow-sparrow/reviews)
Product reviews and ratings by Sparrow helps you boost your store sales by enabling enhanced product reviews on your store using product reviews reminder emails, review forms, star ratings for the customers who have recently purchased from your store.


**Average Rating:** 4.8/5.0
**Total Reviews:** 3
**How Do G2 Users Rate Sparrow?**

- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind Sparrow?**

- **Seller:** [Sparrow](https://www.g2.com/sellers/sparrow-4f6a316e-83b0-4f04-8546-ae7554fdee3c)
- **Year Founded:** 2011
- **HQ Location:** Hoffman Estates, US
- **LinkedIn® Page:** https://www.linkedin.com/company/squadhelp/ (152 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 33% Enterprise, 33% Mid-Market



#### What Are Recent G2 Reviews of Sparrow?

**"[The awesomeness of Sparrow](https://www.g2.com/survey_responses/sparrow-review-4973327)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Government Relations*

[Read full review](https://www.g2.com/survey_responses/sparrow-review-4973327)

---

**"[Easiest Way to Handle Leave](https://www.g2.com/survey_responses/sparrow-review-8916744)"**

**Rating:** 4.5/5.0 stars
*— Caroline J.*

[Read full review](https://www.g2.com/survey_responses/sparrow-review-8916744)

---


#### What Are G2 Users Discussing About Sparrow?

- [What does Sparrow do?](https://www.g2.com/discussions/what-does-sparrow-do)
- [What is Sparrow leave management?](https://www.g2.com/discussions/what-is-sparrow-leave-management)
- [What is Sparrow connected?](https://www.g2.com/discussions/what-is-sparrow-connected)
- [What is sparrow software?](https://www.g2.com/discussions/what-is-sparrow-software)

### 4. [Drumroll Reviews & Referrals](https://www.g2.com/products/drumroll-reviews-referrals/reviews)
We are gamifying google reviews for local businesses so they not only rank higher on google and in the AEO results, but also that the employees responsible for garnering those reviews and referrals are properly rewarded and recognized. Beyond that, we not only help our customers get more reviews in general, but we help them get more SEO optimized reviews from their customers.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Drumroll Reviews & Referrals?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0.8/10 (Category avg: 10/10)

**Who Is the Company Behind Drumroll Reviews & Referrals?**

- **Seller:** [Drumroll Reviews & Referrals](https://www.g2.com/sellers/drumroll-reviews-referrals)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business


#### What Are Drumroll Reviews & Referrals's Pros and Cons?

**Pros:**

- Review Management (2 reviews)
- Visibility Growth (2 reviews)
- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Efficiency (1 reviews)



### What Do G2 Reviewers Say About Drumroll Reviews & Referrals?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **efficiency and transparency** of Drumroll for seamless and effective review collection at key moments.
- Users value the **visibility growth** provided by Drumroll, enhancing accountability and motivation through effective review tracking.
- Users praise the **excellent customer support** of Drumroll, noting responsiveness and helpfulness that enhances the overall experience.
- Users value the **ease of use** of Drumroll, enjoying a seamless review collection process right after installs.
- Users praise Drumroll for its **efficiency** , streamlining the review process seamlessly into their installation workflow.


#### What Are Recent G2 Reviews of Drumroll Reviews & Referrals?

**"[Effortless Technician Tracking and Review Collection with Drumroll](https://www.g2.com/survey_responses/drumroll-reviews-referrals-review-12207389)"**

**Rating:** 5.0/5.0 stars
*— Travis J.*

[Read full review](https://www.g2.com/survey_responses/drumroll-reviews-referrals-review-12207389)

---

**"[Finally, a Review System Our Team Actually Uses and Sticks With](https://www.g2.com/survey_responses/drumroll-reviews-referrals-review-12225169)"**

**Rating:** 5.0/5.0 stars
*— Alex S.*

[Read full review](https://www.g2.com/survey_responses/drumroll-reviews-referrals-review-12225169)

---



### 5. [Flowbox](https://www.g2.com/products/flowbox/reviews)
Flowbox is an award-winning SaaS company offering an enterprise-like influencer marketing and UGC platform. Generate, collect, moderate, and distribute content from your customers, influencers and UGC creators throughout the customer journey to increase engagement, social proof and sales. Founded in 2016, Flowbox is one of Europe’s fastest-growing marketing technology companies and was ranked #8 in Deloitte Sweden Technology Fast 50 2020. In 2022, Flowbox and Photoslurp merged into one company. In 2025, Flowbox acquired Dreaminfluence. Today, the joint business has 70 employees and offices in Stockholm, Barcelona, Amsterdam and Copenhagen, serving 1000+ customers in 40 markets. ⭐️ Ranked #8 on Deloitte's Technology Fast 50 Sweden ⭐️ Official Meta Marketing Partner


**Average Rating:** 4.7/5.0
**Total Reviews:** 19
**How Do G2 Users Rate Flowbox?**

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

**Who Is the Company Behind Flowbox?**

- **Seller:** [Flowbox](https://www.g2.com/sellers/flowbox)
- **Year Founded:** 2016
- **HQ Location:** Stockholm, Sweden
- **Twitter:** @getflowbox (77 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/flowbox-ab/ (89 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 53% Small-Business, 37% Mid-Market


#### What Are Flowbox's Pros and Cons?

**Pros:**

- AI Automation (1 reviews)
- Automation (1 reviews)
- Content Management (1 reviews)
- Product Tagging (1 reviews)
- UGC Management (1 reviews)

**Cons:**

- Expensive (1 reviews)
- Inefficiency (1 reviews)
- Review Issues (1 reviews)
- Technical Errors (1 reviews)


### What Do G2 Reviewers Say About Flowbox?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **AI automation** in Flowbox, enabling effortless creation of shoppable galleries from user-generated content.
- Users value the **automation of user-generated content** , enabling seamlessly created shoppable galleries on product pages.
- Users value the **automation of user-generated content** that enables the creation of engaging shoppable galleries.
- Users love the **automation of user generated content** that enables creation of dynamic shoppable galleries seamlessly.
- Users love the **automation of user-generated content** , enhancing their product pages with engaging shoppable galleries.

**Cons:**

- Users find Flowbox to be **expensive** compared to competitors, affecting its overall value for money.
- Users are frustrated by the **inefficiency** of Flowbox, as posts often appear blurry or incorrectly sized on websites.
- Users find the **higher cost and post display issues** frustrating, impacting their overall satisfaction with Flowbox.
- Users experience **technical errors** with Flowbox, such as posts displaying incorrectly and needing adjustments for clarity.

#### What Are Recent G2 Reviews of Flowbox?

**"[Good Product](https://www.g2.com/survey_responses/flowbox-review-7992672)"**

**Rating:** 4.5/5.0 stars
*— Sanjay B.*

[Read full review](https://www.g2.com/survey_responses/flowbox-review-7992672)

---

**"[User-friendly with a great features](https://www.g2.com/survey_responses/flowbox-review-7990076)"**

**Rating:** 4.5/5.0 stars
*— Alicia D.*

[Read full review](https://www.g2.com/survey_responses/flowbox-review-7990076)

---



### 6. [gominga Review Manager](https://www.g2.com/products/gominga-review-manager/reviews)
Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions on all national and international platforms such as Amazon or Google. The gominga Review Manager allows you to manage product, store, app and shop reviews. Monitoring, alerting, analysis and interaction - easy and scalable with the gominga SaaS tool. We currently cover platforms such as Amazon (worldwide), Alternate, Apple App Store, AO, Bazaarvoice, Chainreactioncycles, Coolblue, Conrad, Galaxus, Google My Business, Google Play Store, Obi, Rosebikes, Trusted Shops, Trustpilot, Walmart, Zalando etc. Companies such as Acer, BSH, Gardena, Garmin, LG, Samsung and Schwalbe use our tool to increase sales and improve brand image. Zendesk users can now install the gominga app to use our review management services via their Zendesk application.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2
**How Do G2 Users Rate gominga Review Manager?**

- **Retail:** 8.3/10 (Category avg: 8.4/10)
- **E-commerce:** 8.3/10 (Category avg: 8.5/10)

**Who Is the Company Behind gominga Review Manager?**

- **Seller:** [gominga eServices GmbH](https://www.g2.com/sellers/gominga-eservices-gmbh)
- **Company Website:** https://gominga.com/
- **Year Founded:** 2014
- **HQ Location:** Munich, DE
- **LinkedIn® Page:** https://www.linkedin.com/company/gominga (10 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are gominga Review Manager's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)

**Cons:**

- Not User-Friendly (1 reviews)


### What Do G2 Reviewers Say About gominga Review Manager?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Gominga Review Manager, finding the website very user-friendly.

**Cons:**

- Users find the **interface not very user-friendly** , which makes navigating the gominga Review Manager challenging.

#### What Are Recent G2 Reviews of gominga Review Manager?

**"[gominga review](https://www.g2.com/survey_responses/gominga-review-manager-review-10296901)"**

**Rating:** 4.0/5.0 stars
*— Josh S.*

[Read full review](https://www.g2.com/survey_responses/gominga-review-manager-review-10296901)

---

**"[Great way to manage customer issues, questions and reviews](https://www.g2.com/survey_responses/gominga-review-manager-review-4108770)"**

**Rating:** 5.0/5.0 stars
*— Rasa R.*

[Read full review](https://www.g2.com/survey_responses/gominga-review-manager-review-4108770)

---


#### What Are G2 Users Discussing About gominga Review Manager?

- [What is gominga Review Manager used for?](https://www.g2.com/discussions/what-is-gominga-review-manager-used-for)

### 7. [Inform AI](https://www.g2.com/products/inform-ai/reviews)
Inform AI is a hands-free review management + customer insights platform. It automatically drafts (or auto-sends) human-sounding replies every week in your chosen brand voice, so you stay active and responsive without burning hours in your inbox. You get a single dashboard to view reviews across locations, reply in bulk or one-by-one, use templated rules when you want tight control, and even catch up on older reviews via our Chrome extension. On top of replies, Inform generates a weekly summary with performance and sentiment insights so you can spot trends, recurring issues, and what customers love—fast. If reviews impact trust, rankings, and revenue, Inform makes “great review management” automatic.


**Average Rating:** 4.8/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Inform AI?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

**Who Is the Company Behind Inform AI?**

- **Seller:** [Inform AI](https://www.g2.com/sellers/inform-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/inform-reviews/ (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Inform AI?

**"[Transforms Restaurant Review Management Effortlessly](https://www.g2.com/survey_responses/inform-ai-review-12617376)"**

**Rating:** 5.0/5.0 stars
*— Mustafa A.*

[Read full review](https://www.g2.com/survey_responses/inform-ai-review-12617376)

---

**"[Epicurean Review](https://www.g2.com/survey_responses/inform-ai-review-12250870)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Marketing and Advertising*

[Read full review](https://www.g2.com/survey_responses/inform-ai-review-12250870)

---



### 8. [LetConvert](https://www.g2.com/products/letconvert/reviews)
Use social proof & user reviews to convert more visitors into leads & sales. Drive your users to take actions that matter with the power of FOMO, Social Proof and Real Time Alerts!


**Average Rating:** 1.3/5.0
**Total Reviews:** 2
**How Do G2 Users Rate LetConvert?**

- **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind LetConvert?**

- **Seller:** [LetX](https://www.g2.com/sellers/letx)
- **Year Founded:** 2015
- **HQ Location:** New Delhi , IN
- **Twitter:** @letxco (52 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/letx/ (5 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About LetConvert?

- [What is LetConvert used for?](https://www.g2.com/discussions/what-is-letconvert-used-for)

### 9. [OneLocal](https://www.g2.com/products/onelocal/reviews)
Grow your business the right way with OneLocal. Marketing your small business isn't just about buying ads anymore. Your customers are looking for you online - you need to give them a way to find you, a reason to buy your services, and keep coming back for more. OneLocal makes it easy for you to outsmart and out-win your competition by making it easy for your customers to: - Find and locate you - Contact you anytime - Text you for a quote - Schedule a service - Pay for your service - Leave an online review OneLocal is the one-stop-shop for all your marketing needs. Have access to every marketing tool you need from one dashboard and a dedicated marketing specialist that is there with you every step of the way. To learn more about OneLocal, visit: https://onelocal.com/


**Average Rating:** 4.2/5.0
**Total Reviews:** 3

**Who Is the Company Behind OneLocal?**

- **Seller:** [OneLocal](https://www.g2.com/sellers/onelocal)
- **Year Founded:** 2017
- **HQ Location:** Toronto, CA
- **Twitter:** @onelocalco (1,073 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3228804/admin/ (87 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 33% Small-Business, 33% Enterprise



#### What Are Recent G2 Reviews of OneLocal?

**"[Satisfied with the results](https://www.g2.com/survey_responses/onelocal-review-6665260)"**

**Rating:** 5.0/5.0 stars
*— Himanshu J.*

[Read full review](https://www.g2.com/survey_responses/onelocal-review-6665260)

---

**"[OneLocal is a really awesome service for small businesses for the price!](https://www.g2.com/survey_responses/onelocal-review-7503219)"**

**Rating:** 4.0/5.0 stars
*— Anthony C.*

[Read full review](https://www.g2.com/survey_responses/onelocal-review-7503219)

---


#### What Are G2 Users Discussing About OneLocal?

- [What is OneLocal used for?](https://www.g2.com/discussions/what-is-onelocal-used-for)

### 10. [Propel](https://www.g2.com/products/propel-up-llc-propel/reviews)
Introducing the Ultimate Tool for Local Business Growth! Experience the power of streamlining your review management, form submissions, messaging, and call tracking, all in one convenient platform. With Propel, you can stand out from the competition and take advantage of exclusive features such as: - A customizable review widget that consolidates reviews from various websites onto your own site. - Automated and seamless review collection that continuously increases the number of reviews without requiring manual effort. - Video and audio review capabilities, providing a dynamic and engaging customer feedback experience. - A user-friendly platform that minimizes the need for constant monitoring. Propel is a unique lead acceleration engine that is designed to propel your business growth to new heights.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Propel?**

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Propel?**

- **Seller:** [Propel Up](https://www.g2.com/sellers/propel-up)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/propelupllc/ (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Propel?

**"[Propel works!](https://www.g2.com/survey_responses/propel-review-8117187)"**

**Rating:** 5.0/5.0 stars
*— Robert A.*

[Read full review](https://www.g2.com/survey_responses/propel-review-8117187)

---

**"[Propel is really effective](https://www.g2.com/survey_responses/propel-review-8964700)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Medical Practice*

[Read full review](https://www.g2.com/survey_responses/propel-review-8964700)

---



### 11. [RealReviews.io](https://www.g2.com/products/realreviews-io/reviews)
RealReviews.io is your go-to platform for trustworthy and unbiased information, backed by a passionate team dedicated to empowering users. Our focus on technology, data analysis, and top-notch customer service ensures you get accurate insights for informed decision-making.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2

**Who Is the Company Behind RealReviews.io?**

- **Seller:** [RealReviews.io](https://www.g2.com/sellers/realreviews-io)
- **Year Founded:** 2023
- **HQ Location:** N/A
- **LinkedIn® Page:** http://www.linkedin.com/company/realreviews-io (6 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of RealReviews.io?

**"[Only Real Reviews from Real People](https://www.g2.com/survey_responses/realreviews-io-review-13029772)"**

**Rating:** 5.0/5.0 stars
*— Tamara L.*

[Read full review](https://www.g2.com/survey_responses/realreviews-io-review-13029772)

---

**"[Effective support](https://www.g2.com/survey_responses/realreviews-io-review-9666089)"**

**Rating:** 5.0/5.0 stars
*— Khilan V.*

[Read full review](https://www.g2.com/survey_responses/realreviews-io-review-9666089)

---



### 12. [RightResponse AI](https://www.g2.com/products/rightresponse-ai/reviews)
Customers write lots of reviews and expect engagement. Prospective customers read reviews and make buying decisions based on both the reviews they read and the responses to those reviews. Reviews might seem like a pain. But companies lose a lot of revenue because they don't engage with their customers and prospective customers where they choose to engage. RightResponse AI is a SaaS review management platform built from the ground up to harness the power of generative AI throughout the entire customer review process. Our solution is designed to transform how location-based businesses engage with customer feedback to climb in the local map rankings, drive revenue growth, and improve operations. RightResponse AI leverages generative AI to revolutionize how businesses understand and engage with customer feedback. At its core, our platform ingests customer reviews to deliver three key current offerings: Intelligent Review Response: Simply the highest quality review responses. You know what your reviewers talk about. And you know how you'd respond if your were speaking with them. Our technology crafts personalized responses to customer reviews by drawing on "facts" about your business. Each review is analyzed to determine which if those "facts" are relevant to the review, and then those "facts" are seamlessly integrated into the response, creating wonderfully relevant and personalized review responses. But there's more! Elements of the review is analyzed to maximize response quality. Should the reviewer's name be included in the response? What's the update history? What employee names are used in the review and how should we incorporate them in the response? For medical businesses, is there PHI in the review? And more... All to provide the highest quality review responses available. Advanced Sentiment Analysis: Utilizing customized Aspect-Based Sentiment Analysis (ABSA), RightResponse AI offers an unparalleled insight into the customer experience. This method, far superior to traditional keyword-based sentiment analysis or word clouds, allows for a nuanced understanding of customer sentiments across various aspects of your service or product. Competitor Insights: Extending beyond your own customer feedback, RightResponse AI analyzes competitor reviews through the same lens that it uses to review the company's own reviews. Map Rank Tracking: Reviews and review responses are critical elements of your Google Map ranking. Our Map Rank Tracker is your scorecard. Our full-featured Map Rank Tracker shows you where you and every one of your competitors ranks on the map. It tracks your progress too! But while most map rank trackers sell base packages offer you more than you need (along with high prices), when part of our bundle we provide the keywords required for most location-based business for only an additional $6/month. ------------------------ Experience RightResponse AI's transformative capabilities firsthand with our free trial. We encourage large organizations, agencies, consulting firms, private equity firms and other business entities to reach out for customized pricing options or to explore opportunities for white-labeling our solution.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate RightResponse AI?**

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

**Who Is the Company Behind RightResponse AI?**

- **Seller:** [RightResponse AI](https://www.g2.com/sellers/rightresponse-ai)
- **Year Founded:** 2023
- **HQ Location:** JACKSONVILLE, US
- **LinkedIn® Page:** https://www.linkedin.com/company/rightresponse-llc (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market


#### What Are RightResponse AI's Pros and Cons?

**Pros:**

- AI Features (1 reviews)
- AI Integration (1 reviews)
- Communication (1 reviews)
- Insights (1 reviews)
- Navigation Ease (1 reviews)



### What Do G2 Reviewers Say About RightResponse AI?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **intelligent AI features** of RightResponse AI for insightful reporting and time-saving review management.
- Users value the **AI integration** of RightResponse AI for saving time and enhancing response customization and insight.
- Users value the **effective communication** of RightResponse AI, enhancing response efficiency and understanding customer feedback deeply.
- Users value the **insightful reporting** capabilities of RightResponse AI, which aid in tracking trends and customer issues.
- Users appreciate the **navigation ease** of RightResponse AI, finding it intuitive for tracking trends and managing responses.


#### What Are Recent G2 Reviews of RightResponse AI?

**"[Time-Saving, Insightful, and Customizable with Room for Enhanced Analytics](https://www.g2.com/survey_responses/rightresponse-ai-review-10615576)"**

**Rating:** 5.0/5.0 stars
*— Tereza Z.*

[Read full review](https://www.g2.com/survey_responses/rightresponse-ai-review-10615576)

---

**"[Right Response AI has been a great tool that has helped with our Pest Control Business](https://www.g2.com/survey_responses/rightresponse-ai-review-11340043)"**

**Rating:** 5.0/5.0 stars
*— Garrett B.*

[Read full review](https://www.g2.com/survey_responses/rightresponse-ai-review-11340043)

---



### 13. [SocialPilot Reviews](https://www.g2.com/products/socialpilot-reviews/reviews)
SocialPilot Review Management tool empowers businesses to enhance their online reputation effortlessly. Automate review generation across platforms like Google and Facebook, respond to reviews with AI-powered tools, and monitor feedback in a centralized dashboard. Ideal for businesses of all sizes, it streamlines review management, boosts visibility, and builds customer trust.


**Average Rating:** 4.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate SocialPilot Reviews?**

- **Retail:** 5.0/10 (Category avg: 8.4/10)
- **E-commerce:** 5.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind SocialPilot Reviews?**

- **Seller:** [SocialPilot](https://www.g2.com/sellers/socialpilot)
- **Year Founded:** 2014
- **HQ Location:** Lewes, Delaware
- **Twitter:** @socialpilot_co (72,769 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3667747/ (171 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are SocialPilot Reviews's Pros and Cons?

**Pros:**

- Affordable (1 reviews)
- Analytics (1 reviews)
- Analytics Focus (1 reviews)
- Automation (1 reviews)
- Content Creation (1 reviews)

**Cons:**

- Chat Integration (1 reviews)
- Integration Issues (1 reviews)
- Poor Integration (1 reviews)


### What Do G2 Reviewers Say About SocialPilot Reviews?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **affordable pricing** of SocialPilot that enhances their social media management without breaking the bank.
- Users value the **in-depth analytics** and clean reports provided by SocialPilot, enhancing their social media management experience.
- Users value the **comprehensive analytics** in SocialPilot, appreciating the well-designed reports available in one location.
- Users appreciate the **automation features** of SocialPilot, enhancing team efficiency and streamlining social media management.
- Users appreciate the **efficient content creation tools** of SocialPilot, enhancing team collaboration and streamlining social media activities.

**Cons:**

- Users notes the lack of **chat integration** as a downside, though overall satisfaction remains high.
- Users find the lack of **Xing integration** to be a notable downside in SocialPilot's functionality.
- Users find the **poor integration** with platforms like Xing limits the overall effectiveness of SocialPilot.

#### What Are Recent G2 Reviews of SocialPilot Reviews?

**"[Great platform, good features, easy to use](https://www.g2.com/survey_responses/socialpilot-reviews-review-9414286)"**

**Rating:** 4.5/5.0 stars
*— James B.*

[Read full review](https://www.g2.com/survey_responses/socialpilot-reviews-review-9414286)

---



### 14. [Trustvoice](https://www.g2.com/products/trustvoice/reviews)
Trustvoice is a leading Ratings & Reviews (R&R) platform that helps retailers and brands turn authentic customer feedback into measurable growth. We enable companies to collect, verify, manage, and activate customer reviews across the entire customer journey – from product discovery to post-purchase engagement. Our solution is built to increase conversion, strengthen trust, improve SEO and AI visibility, and provide actionable insights that drive smarter business decisions.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2

**Who Is the Company Behind Trustvoice?**

- **Seller:** [Trustvoice](https://www.g2.com/sellers/trustvoice)
- **HQ Location:** Stockholm, SE
- **LinkedIn® Page:** https://www.linkedin.com/company/trustvoice/ (19 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business



#### What Are Recent G2 Reviews of Trustvoice?

**"[Effortlessly manages reviews with great support and competitive pricing](https://www.g2.com/survey_responses/trustvoice-review-13115780)"**

**Rating:** 5.0/5.0 stars
*— Peter S.*

[Read full review](https://www.g2.com/survey_responses/trustvoice-review-13115780)

---

**"[Exceptional  Support, Easy Integrations, and huge help with bussiness scaling.](https://www.g2.com/survey_responses/trustvoice-review-12964854)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Furniture*

[Read full review](https://www.g2.com/survey_responses/trustvoice-review-12964854)

---



### 15. [Vercepta](https://www.g2.com/products/vercepta/reviews)
Vercepta is an all-in-one reputation intelligence platform engineered for modern business owners who understand that reviews drive revenue. Unlike simple review monitoring tools, Vercepta acts as a command center, empowering brands to actively track, analyze, and respond to online reviews across Google, Yelp, Trustpilot, and more. Real-time SMS and email alerts ensure you never miss critical feedback, while the Insights Hub provides powerful behavioral trend analysis to uncover hidden opportunities for growth. Designed for small business owners from restaurants and spas to dental clinics and tattoo studios — Vercepta delivers actionable data without the overwhelm. The built-in Vercepta Score gives you an instant pulse on your brand health, benchmarking your online reputation against industry averages. Automated review aggregation and platform-wide alerts help you protect your reputation, address customer issues faster, and maximize positive brand visibility. Vercepta’s onboarding process is quick, with smart data capture that personalizes the platform to your business needs. Whether you manage a single storefront or multiple locations, Vercepta scales effortlessly, providing seamless reporting and multi-location insights. The platform leverages API integrations and secure data protocols to keep your customer and business information protected. With plan options ranging from a Free tier for solo operators to premium Silver and Gold plans for growing teams, Vercepta makes professional-grade reputation management accessible, affordable, and powerful. The mission is simple: empower owners who care about their brand to command their reputation with speed and confidence. Whether you’re looking to increase review response rates, benchmark your performance, or unlock deep market insights, Vercepta gives you the tools to transform reviews from a stressor into a strategic asset. Built on a modern, intuitive interface with advanced analytics under the hood, Vercepta is your partner in brand protection, growth, and reputation excellence.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2
**How Do G2 Users Rate Vercepta?**

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Vercepta?**

- **Seller:** [Stellar Analytics](https://www.g2.com/sellers/stellar-analytics)
- **Year Founded:** 2015
- **HQ Location:** Mumbai, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/stellar-analytics-llp/ (4 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Vercepta?

**"[Neat Tool; Valuable Insights](https://www.g2.com/survey_responses/vercepta-review-11364927)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Restaurants*

[Read full review](https://www.g2.com/survey_responses/vercepta-review-11364927)

---

**"[A Flexible Platform that Grows With Your Data Needs](https://www.g2.com/survey_responses/vercepta-review-11388069)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Restaurants*

[Read full review](https://www.g2.com/survey_responses/vercepta-review-11388069)

---



### 16. [VOIPReview](https://www.g2.com/products/voipreview/reviews)
VOIPReview is a network monitoring software that helps your business ensure your VOIP system works functionally and efficiently.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2
**How Do G2 Users Rate VOIPReview?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind VOIPReview?**

- **Seller:** [VOIPReview](https://www.g2.com/sellers/voipreview)
- **Year Founded:** 1999
- **HQ Location:** San Diego, US
- **Twitter:** @VoIP_Review (5,052 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/voipreview/ (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of VOIPReview?

**"[Wish they had more](https://www.g2.com/survey_responses/voipreview-review-2050114)"**

**Rating:** 5.0/5.0 stars
*— Chase M.*

[Read full review](https://www.g2.com/survey_responses/voipreview-review-2050114)

---

**"[VOIP calls](https://www.g2.com/survey_responses/voipreview-review-2058221)"**

**Rating:** 4.0/5.0 stars
*— Charles H.*

[Read full review](https://www.g2.com/survey_responses/voipreview-review-2058221)

---


#### What Are G2 Users Discussing About VOIPReview?

- [What is VOIPReview used for?](https://www.g2.com/discussions/what-is-voipreview-used-for)

### 17. [BetterReviews](https://www.g2.com/products/betterreviews/reviews)
BetterReviews is a Shopify app that transforms how e-commerce brands collect and use product reviews. Instead of sending a standard "leave a review" email, BetterReviews uses AI-guided conversations to ask smart follow-up questions — producing reviews that are longer, more detailed, and more useful for future shoppers. During collection, the AI automatically detects support issues and routes them to your CS team before they become negative public reviews. But collection is just the start. BetterReviews treats reviews as a content engine. Review insights flow directly into product page copy, ad creative, email campaigns, and SEO — so every review your customers leave actively drives more sales. Key capabilities: - AI-guided review conversations that capture richer detail than static forms - Automatic support issue detection and routing during review collection - Integrates with Okendo, Judge.me, Yotpo, and Shopify native reviews - Review content studio for exporting marketing-ready assets - Review audit tool that identifies content gaps and fake reviews Built by e-commerce operators who run one of the largest Shopify stores in the world, BetterReviews is designed for brands that see reviews as their most underused content asset.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind BetterReviews?**

- **Seller:** [BetterReviews](https://www.g2.com/sellers/betterreviews)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/betterreviews/ (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of BetterReviews?

**"[Empowered Our Team with Smarter Review Processing](https://www.g2.com/survey_responses/betterreviews-review-12933773)"**

**Rating:** 5.0/5.0 stars
*— Verified User*

[Read full review](https://www.g2.com/survey_responses/betterreviews-review-12933773)

---



### 18. [BlooTrue](https://www.g2.com/products/blootrue/reviews)
Review management platform that helps local businesses collect, manage, and respond to Google reviews with AI-powered reply suggestions, automated review requests, and embeddable widgets.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind BlooTrue?**

- **Seller:** [BlooTrue](https://www.g2.com/sellers/blootrue)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of BlooTrue?

**"[Excellent Review Management Platform](https://www.g2.com/survey_responses/blootrue-review-12983248)"**

**Rating:** 5.0/5.0 stars
*— Айдын .*

[Read full review](https://www.g2.com/survey_responses/blootrue-review-12983248)

---



### 19. [Brand Testing Club](https://www.g2.com/products/brand-testing-club/reviews)
Brand Testing Club is a platform that helps brands connect with their consumers and get valuable feedback on their products. We will help you with: - Conversion rate boost - Brand trust and awareness - Valuable product insights - Integration with leading e-platforms - User-generated content - Expansion abroad - Product launch Founded in 2018, Brand Testing Club is headquartered in Prague, from where it operates testings all around the Czech Republic, Slovakia, Hungary, Poland, Bulgaria, Romania, and Lithuania.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind Brand Testing Club?**

- **Seller:** [Brand Testing Club](https://www.g2.com/sellers/brand-testing-club)
- **HQ Location:** Prague 8, CZ
- **LinkedIn® Page:** https://www.linkedin.com/company/brand-testing-club/ (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are Brand Testing Club's Pros and Cons?

**Pros:**

- Efficiency (1 reviews)
- Issue Resolution (1 reviews)
- Speed (1 reviews)



### What Do G2 Reviewers Say About Brand Testing Club?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **efficiency** of Brand Testing Club in delivering quick and quality UGC results for testing campaigns.
- Users value the **efficient issue resolution** in Brand Testing Club, ensuring quick turnaround for quality UGC results.
- Users value the **speed of delivery** in their testing campaigns, ensuring quick and quality UGC results.


#### What Are Recent G2 Reviews of Brand Testing Club?

**"[Excellent service and human approach](https://www.g2.com/survey_responses/brand-testing-club-review-10626993)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Consumer Goods*

[Read full review](https://www.g2.com/survey_responses/brand-testing-club-review-10626993)

---



### 20. [BrawoAI](https://www.g2.com/products/brawoai/reviews)
BrawoAI is a review collection tool for small service businesses in Poland that want a simple, organized and compliant way to collect real Google reviews. After a completed service, the owner or staff member enters the customer phone number in the mobile app, web dashboard or Apple Watch companion. BrawoAI sends an SMS with a link. A happy customer can continue to Google Reviews, while an unhappy customer can first send private feedback to the business. The system turns review requests into a repeatable process instead of leaving them to chance. The dashboard shows request history, SMS limits, new reviews, private feedback and AI-assisted reply drafts. A business can react faster to difficult signals, while satisfied customers get a clear path to leave a public review. BrawoAI does not sell reviews, remove negative reviews or impersonate customers. It is not a fake review agency; it is an operational workflow for the moment after service delivery. BrawoAI is built for hair salons, beauty studios, workshops, driving schools, restaurants, pharmacies, dentists, physiotherapists and other service businesses. The free plan includes 25 SMS requests or 5 new reviews from business registration. Paid plans start at PLN 99 per month and scale with SMS request volume.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind BrawoAI?**

- **Seller:** [Eskulap](https://www.g2.com/sellers/eskulap)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 200% Small-Business



#### What Are Recent G2 Reviews of BrawoAI?

**"[Simple SMS Review Requests and Centralized Feedback Management](https://www.g2.com/survey_responses/brawoai-review-12955903)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Manufacturing*

[Read full review](https://www.g2.com/survey_responses/brawoai-review-12955903)

---



### 21. [Cloutly](https://www.g2.com/products/cloutly/reviews)
Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Swimart and Home Instead, Cloutly helps marketing teams connect the dots between reviews and revenue. Although we're new to G2, we're the highest-rated reviews app on Square, and connect with thousands of other systems like Mindbody, ClubReady, Hubspot and Zapier. Automatically collect Google reviews, video testimonials, or reviews on 40+ other sites after a transaction using Cloutly's multi-step email + SMS review campaigns. No cookie-cutter emails, you can fully customize and personalize each step of your review campaigns with text or video; it's your chance to stand out, create an engaging customer experience, and win more reviews. Deter negative reviews and be quickly alerted to unhappy customers (in a Google-compliant way), so you're not left uninformed or unfairly reviewed. Every Cloutly campaign offers your customers a way to seek help from you instead of blasting you online. It's all your reviews in one place - Google, Facebook, and 40+ other review sites - so you can monitor your reputation, respond to customers and manage your reviews in one, unified inbox. Discover AI-powered insights - extract customer themes and trends for your business vs. your competitors, plus leverage "Magic Response" - a powerful way for businesses to generate personalized review responses in real-time, using artificial intelligence. And in the spirit of bringing everything together, you can display all your reviews in site-wide widgets to build trust with customers and boost conversions. Get more reviews, more trust, and more on-site conversions. Multi-language feature enabled - collect and display reviews in your native language! Get started free for 14 days: https://cloutly.com


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Cloutly?**

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 5.0/10 (Category avg: 8.5/10)

**Who Is the Company Behind Cloutly?**

- **Seller:** [Cloutly](https://www.g2.com/sellers/cloutly)
- **Year Founded:** 2019
- **HQ Location:** Gold Coast, AU
- **LinkedIn® Page:** http://www.linkedin.com/company/cloutly (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of Cloutly?

**"[Cloutly has captured every negative review, it’s working essentially insulating my google reputation](https://www.g2.com/survey_responses/cloutly-review-9777915)"**

**Rating:** 5.0/5.0 stars
*— Just Cuts W.*

[Read full review](https://www.g2.com/survey_responses/cloutly-review-9777915)

---



### 22. [G2 Test App](https://www.g2.com/products/g2-test-app/reviews)
G2 test product


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate G2 Test App?**

- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind G2 Test App?**

- **Seller:** [G2](https://www.g2.com/sellers/g2)
- **Company Website:** https://www.g2.com
- **Year Founded:** 2012
- **HQ Location:** Chicago, USA
- **Twitter:** @G2dotcom (32,942 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2641084/ (1,504 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of G2 Test App?

**"[Exceptional Experience, Highly Recommended](https://www.g2.com/survey_responses/g2-test-app-review-12183917)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Airlines/Aviation*

[Read full review](https://www.g2.com/survey_responses/g2-test-app-review-12183917)

---



### 23. [Kudobuzz](https://www.g2.com/products/kudobuzz/reviews)
The Simplest Social Review Automation Tool Ever.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate Kudobuzz?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

**Who Is the Company Behind Kudobuzz?**

- **Seller:** [Kudobuzz](https://www.g2.com/sellers/kudobuzz)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** http://www.linkedin.com/company/kudobuzz (18 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Kudobuzz?

**"[Awesome services](https://www.g2.com/survey_responses/kudobuzz-review-5301178)"**

**Rating:** 5.0/5.0 stars
*— Hiral P.*

[Read full review](https://www.g2.com/survey_responses/kudobuzz-review-5301178)

---


#### What Are G2 Users Discussing About Kudobuzz?

- [What is Kudobuzz used for?](https://www.g2.com/discussions/what-is-kudobuzz-used-for)

### 24. [MyBranz Reviews](https://www.g2.com/products/mybranz-reviews/reviews)
MyBranz Reviews & AI Insights automates the review management process for Shopify stores, ensuring FTC compliance by analyzing review context with advanced AI. This prevents misleading feedback and guarantees authenticity. Gain valuable insights into customer sentiment, make data-driven decisions, and build trust. Seamlessly integrate MyBranz with your Shopify store to enhance transparency, boost sales, and stay aligned with regulatory standards through genuine, transparent reviews. AI-Driven Review Moderation: Ensures genuine feedback with no manual bias. Context-aware analysis to prevent misleading reviews. Actionable insights to drive product and service improvements. FTC-Compliant: Automates review verification for compliance. Seamless Integration: Easily integrates with your Shopify store.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1
**How Do G2 Users Rate MyBranz Reviews?**

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

**Who Is the Company Behind MyBranz Reviews?**

- **Seller:** [MyBranz](https://www.g2.com/sellers/mybranz)
- **Year Founded:** 2024
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/mybranz/ (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are MyBranz Reviews's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Ease of Use (1 reviews)
- Setup Ease (1 reviews)



### What Do G2 Reviewers Say About MyBranz Reviews?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **automation** features of MyBranz, simplifying management and reducing customer service and marketing workload.
- Users find MyBranz **easy to use** , streamlining management tasks and enhancing efficiency across multiple brands.
- Users find MyBranz Reviews to have **easy setup** , making management of multiple brands straightforward and efficient.


#### What Are Recent G2 Reviews of MyBranz Reviews?

**"[MyBranz tech stack review for e-commerce.](https://www.g2.com/survey_responses/mybranz-reviews-review-10284935)"**

**Rating:** 5.0/5.0 stars
*— David S.*

[Read full review](https://www.g2.com/survey_responses/mybranz-reviews-review-10284935)

---



### 25. [Quoli](https://www.g2.com/products/quoli/reviews)
Boost buyer confidence and trust with authentic product reviews, photos, videos, and QA. Grow your sales with our unified and native customer marketing solution, tailored to amplify engagement, retention and drive sales. Our app doesn’t just collect reviews but strategically places persuasive content where it counts, fostering trust and authenticity. Highlight compelling testimonials and UGC across your storefront and maximize ROI with our social ad banners. 1. Auto-send review requests and reminder emails after delivery. 2. Showcase reviews and Q&A in conversion-optimized widgets. 3. Offer unique & single-use discounts for photo and video UGC. 4. Feature review snippets to increase customer trust & retention. 5. Download authentic review-based social ads and banners.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Quoli?**

- **Seller:** [Quoli](https://www.g2.com/sellers/quoli)
- **Year Founded:** 2023
- **HQ Location:** Denver, US
- **Twitter:** @GetQuoli (41 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/getquoli/ (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Quoli?

**"[Quoli is the best reviews app](https://www.g2.com/survey_responses/quoli-review-9362729)"**

**Rating:** 5.0/5.0 stars
*— Max A.*

[Read full review](https://www.g2.com/survey_responses/quoli-review-9362729)

---




## What Is Review Management Software?

[E-Commerce Software](https://www.g2.com/categories/e-commerce)

## What Software Categories Are Similar to Review Management Software?

- [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)
- [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms)
- [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms)


---

## How Do You Choose the Right Review Management Software?

### What You Should Know About Product Reviews Software

### What is review management software?

Review management software is a powerful tool that enables businesses to effectively oversee and engage with customer reviews and feedback across multiple platforms. By consolidating reviews from various sources into a single, centralized dashboard, this software simplifies the process of monitoring and responding to customer interactions. This streamlined approach saves time and enhances businesses' ability to improve their service and reputation based on customer insights.

This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while a company usually uses review management software to create its own reviews portal.

### Key benefits of review management software

- Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand.
- Encourage authenticity by allowing prospects and customers to learn about brand weaknesses.
- Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers.
- Increase sales by understanding the overall brand image

### Why use review management software?

Review management software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is using reviews to better engage with prospects and customers and adapt to market changes and consumer needs.

**Engagement—** Companies use review management tools to engage reviewers, address their concerns, and provide assistance when necessary. Engagement makes reviewers feel their opinions matter and can create relationships between consumers and brands.

**Improve products and services—** Analyzing large numbers of reviews can generate valuable insights into a product or service's strengths and weaknesses. Companies can use this information to improve their offering, which can improve the customer experience and boost customer loyalty.

### Who uses review management software?

Reviewer feedback can benefit multiple company departments, from sales and marketing to product development.

**Marketing —** Marketers use review management software to capture and use reviews for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences.

**Sales—** Salespeople use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial.

**Product management —** Product managers analyze customer feedback to define or improve go-to-market strategies to increase sales and customer satisfaction.

### Kinds of review management software

Review management software can be categorized in various ways depending on how vendors deliver standard and advanced functionality for review management.

**Best-of-breed—** Most review management software focuses exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best-of-breed software has the benefit of providing all features as a single solution at a reasonable price.

**Suites—** Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers or curated social media content. Other features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations.

**Point solutions —** A multitude of integrations and tools focus on a subset of the capabilities included in review management tools. These tools complement but cannot replace review management software.

### Review management software features

**Collection—** Reviews are usually collected through an online portal embedded in the company's website or online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most review management software solutions allow users to post multiple reviews simultaneously.

**Moderation—** Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers and their eligibility for rewards can also be verified. Also, any changes to existing reviews should go through a validation process.

**Management—** Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. However, administrators may need to manage reviews in certain situations. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted.

Visual display elements such as photos, ratings, or badges can make reviews more attractive.

[**Syndication**](https://www.g2.com/categories/product-reviews/f/syndication) **—** Syndication refers to using reviews to provide consumers with an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and analyze all reviews for each product to generate stats.

Other features of review management software: [Community Q&A Capabilities](https://www.g2.com/categories/product-reviews/f/community-q-a), [Customer Service Capabilities](https://www.g2.com/categories/product-reviews/f/customer-service), [Engagement Capabilities](https://www.g2.com/categories/product-reviews/f/engagement), [Integration & APIs Capabilities](https://www.g2.com/categories/product-reviews/f/integration-apis), [Marketing Capabilities](https://www.g2.com/categories/product-reviews/f/marketing), [Response Types Capabilities](https://www.g2.com/categories/product-reviews/f/response-types), [Sampling Capabilities](https://www.g2.com/categories/product-reviews/f/sampling)

#### Additional review management software features

**Brand management—** Review data provides valuable details about how a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since companies cannot remove or alter reviews because they don’t like them, brand managers need to engage and address issues as soon as possible.

**Omnichannel communications—** Advanced review management platforms include multiple options for communicating with reviewers, such as email, social media, or SMS. Anyone can share reviews on multiple channels and comment on and rate them.

### Trends related to review management software

**Retail use—** While reviews are mostly used online, retailers are starting to gather consumer feedback in physical locations such as stores or public spaces. Retailers also test technologies like virtual and augmented reality to capture reviews and customer feedback.

**Artificial intelligence (AI) —** As reviews become more popular, their number can increase exponentially, which makes them challenging to manage and analyze. AI can help companies process large amounts of data and identify fraud attempts or duplicate content. AI makes it easy for companies to moderate tens of thousands of reviews. Furthermore, AI can help provide valuable insights into customer behavior, sentiment analysis, and industry trends.

### Potential issues with review management software

**Moderation—** Review moderation requires necessary human and technical resources, which many companies cannot afford. While review management software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators.

**Integration—** Review management systems integrate with other types of software, such as [CRM](https://www.g2.com/categories/crm), sales, and [marketing automation](https://www.g2.com/categories/marketing-automation). Since review data is essential to improving sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Vendors usually provide standard integration and connectors or APIs, but these aren’t always enough for complex integrations. Companies may need to invest in additional software, such as [data integration software](https://www.g2.com/categories/data-integration).

**Review relevance—** Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and ensure that irrelevant reviews don’t influence buyer behavior.

**Privacy —** While review management platform vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. Examples include financial institutions, healthcare organizations, government agencies, and public sector agencies.

**Increased competition —** As reviews become more popular, finding new reviewers or convincing existing users to share new reviews will become difficult. More brands will try to source reviews from the same people, and they will need to provide better incentives.

### Software and services related to review management software

[**E-commerce personalization software**](https://www.g2.com/categories/e-commerce-personalization) **—** Companies can use reviews to learn about their customers and use this information to personalize their shopping experience. E-commerce personalization uses primarily data gathered through website tracking technology, but product reviews can provide valuable additional information.

[**Brand protection software**](https://www.g2.com/categories/brand-protection) **—** Review data can help companies identify threats that may negatively impact their branding. Brand protection software analyzes public data about a company’s products and services. Product data such as names, descriptions, or prices can be mentioned in reviews, and brands need to ensure that it’s accurate information.

[**Gamification software**](https://www.g2.com/categories/gamification) **—** Since monetary incentives aren’t always efficient for motivating reviewers, gamification software provides digital awards and achievements to improve engagement. It uses gaming principles to create competition between users, incentivizing them to write reviews or share and comment on reviews posted by others.