We run a marketing agency, and our biggest client is a restaurant chain with 70+ locations across Chicago. Before Pluspoint, we used five or six separate tools for listings, reviews, social posting, and messaging. Pluspoint replaced most of them. The centralized review dashboard pulls in reviews from Google, Facebook, Yelp, and TripAdvisor into one view. We filter by location, respond with AI replies or templates, and our review volume jumped noticeably in the first three months. Listings sync across 50+ directories keeps every location's data accurate. No more false "permanently closed" flags on Google. Pricing sealed the deal. We evaluated Birdeye, SOCi, and Podium, and all of them charge steep per-location fees that get unreasonable at our scale. Pluspoint offers transparent tiers and unlimited user seats, so every general manager has their own login at no extra cost.

Practicality and user friendly. Costumer support very accessible.

Accessing all client communications from my phone is fantastic, especially when I'm out showing properties.