# Liftify Reviews
**Vendor:** Liftify  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 153
## About Liftify
Liftify helps brands grow their customer base and boost lifetime value. Optimize your marketing spend to expand reach, convert leads, and drive organic growth.



## Liftify Pros & Cons
**What users like:**

- Users praise Liftify for its **exceptional customer support** , making the process seamless and effective for businesses. (48 reviews)
- Users appreciate Liftify for its **ease of use** , streamlining the process of gathering authentic customer reviews effortlessly. (40 reviews)
- Users appreciate the **significant increase in review volume** , enhancing local visibility and lead quality effortlessly. (40 reviews)
- Users find Liftify's team to be **proactive and helpful** , significantly enhancing customer engagement and online reputation. (35 reviews)
- Users love Liftify for its **seamless integration and measurable results** , making reputation management effortless and effective. (21 reviews)
- Users value the **easy integrations** of Liftify, finding the setup process simple and highly effective for their needs. (17 reviews)
- Client Interaction (15 reviews)
- Tracking (15 reviews)
- Easy Setup (14 reviews)
- Time-saving (14 reviews)

**What users dislike:**

- Users note **poor reporting** clarity for multi-location management, making it harder to navigate location-specific data effectively. (3 reviews)
- Users find **access limitations** frustrating, especially with features like mass texting not available yet. (1 reviews)
- Users find the **repetitive responses** from Liftify's AI tool diminish its overall effectiveness and uniqueness. (1 reviews)
- Users experience **filtering issues** with location clarity, leading to minor navigation challenges during reporting. (1 reviews)
- Users wish for better **integration with Yelp, BBB, and other review services** , as current options are cumbersome. (1 reviews)
- Users report a **lack of notifications** , leading to missed updates and impacting the overall experience with Liftify. (1 reviews)
- Usage Difficulty (1 reviews)

## Liftify Reviews
  ### 1. Driving Significant Review Growth and Customer Experience Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany H. | VP Customer Experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Liftify?**

What I like best about Liftify is how seamlessly they combine execution, partnership, and measurable results.
 
Their team is incredibly easy to work with: proactive, responsive, and genuinely invested in our success. They made the entire process of growing our Google presence effortless for our internal teams while delivering results that far exceeded our expectations.

The impact speaks for itself: a massive increase in our Google review volume, a significant improvement in our average rating, and clear visibility into the data behind it all. Their reporting and insights are straightforward and actionable, which makes it easy to measure ROI and keep progressing toward our goals.

And because the review program was so successful, we’re excited to expand into customer and employee surveys with them which is a testament to the trust we’ve built and the value they consistently deliver.

**What do you dislike about Liftify?**

So far, we haven’t encountered anything we would consider a drawback or limitation in working with Liftify. Their process has been smooth, their team is responsive, and the results have consistently exceeded expectations. As our partnership expands into new areas like customer and employee surveys, we’ve been impressed with how adaptable and supportive they’ve been. At this point, there’s truly nothing we would call a negative in our experience.

**What problems is Liftify solving and how is that benefiting you?**

Liftify is helping STAR solve a crucial challenge: capturing authentic customer feedback at scale and turning it into a powerful driver of trust, visibility, and overall customer experience improvements.

Before partnering with Liftify, gathering reviews consistently, and at the volume needed to stand out, was difficult and time‑intensive. Liftify solved this by taking the entire review workflow off our plate and implementing a highly effective outreach process that our customers actually respond to.

The benefits to STAR have been significant:
-Massive improvement in our online reputation: Our Google reviews grew from 338 to over 5,000, and our average rating jumped from 4.1 to 4.8. This level of brand credibility simply wouldn’t have been achievable through internal effort alone.
-Stronger search presence and brand visibility: The surge in reviews and impressions has strengthened how STAR shows up online, helping potential customers feel more confident choosing us.
-Reliable customer insights: Their data and reporting give us clarity on customer sentiment and experience trends, allowing our teams to make more informed decisions.
-A foundation for deeper experience measurement: Because the review program has been so effective, we’re now expanding our partnership into customer and employee surveys. This will allow us to understand our customer journey end‑to‑end and identify opportunities to improve retention, satisfaction, and employee engagement.
-Operational efficiency: Liftify handles the heavy lifting, giving us results without burdening our internal resources.

Overall, Liftify is helping STAR build a stronger, more credible digital presence while equipping us with insights that elevate both customer experience and employee experience. Their work is directly supporting our long‑term growth strategy and reputation in the communities we serve.

  ### 2. Liftify: One-Stop Shop for Effortless Multi-Location Review and Survey Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katelyn P. | Marketing Communications Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2026

**What do you like best about Liftify?**

Liftify is a comprehensive platform bringing together all our reviews from various channels with the ability to manage responses from one place. It is truly a one-stop-shop and makes managing our multi-location reputation management so much easier.

**What do you dislike about Liftify?**

There are a few quirks with the reporting, as a multi-location business, but they are a very minor issue, and do not hinder the use. I have found that when I select a single location and drill down further, I sometimes have to hunt around to find which location I am viewing, whether through filtering menu or other places. It would be nice if the location were clearly displayed at the top of the page.

**What problems is Liftify solving and how is that benefiting you?**

As someone who manages reputation management for a multi-location business, it would be near impossible to keep up with review and survey management without a tool like Liftify. The AI review response tool has made our lives to much easier, as it responds to positive reviews on our behalf, having learned how we want to respond to those reviews. For the more neutral or negative reviews, Liftify makes it really easy to track what reviews I am working to resolve with the team. I can't wait to get their Ticketing feature off the ground - this will be even easier!!

  ### 3. Liftify Doubled Our Monthly Reviews and Boosted Local Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda Z. | VP, Marketing & Brand Strategies, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2026

**What do you like best about Liftify?**

Liftify has been a major driver in scaling reviews for us. We started by testing a few locations, and after we saw review volume grow significantly, we decided to onboard the rest of our 21 locations. The implementation was quick and we were fully transitioned to Liftify within two weeks. We're now consistently seeing double the volume of reviews month-over-month and they were able to effectively improve our overall rating from 4.8 to 4.9. Liftify understands home services and how much of an impact GBPs and LSAs have in this industry, and since rollout, we've seen a clear lift in local visibility and lead quality. The team we work with is amazing and really dedicated to seeing us succeed. They've been able to take our feedback and quickly run with it, as well as provide weekly reports to track performance and easily share with leadership.

**What do you dislike about Liftify?**

Nothing to dislike! Anything we've needed modified has been addressed quickly by the Liftify team.

**What problems is Liftify solving and how is that benefiting you?**

Previously, we were having a hard time with overall review volume and wanted to take some of the pressure off of the techs to get these in-person. Liftify has utilized their best practices and applied them to our company to significantly lift our review volume.

  ### 4. Liftify Boosts Review Velocity and Local Visibility—Easy to Scale Across Locations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob R. | Chief Marketing Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about Liftify?**

Liftify drives consistent, high-quality review volume without adding operational friction. The biggest value is that it understands how reviews actually impact Google Business Profiles and Local Services Ads. Since switching, we’ve materially increased review velocity while maintaining a strong rating across markets, directly improving local visibility and lead quality. The system is easy for teams to adopt, scalable across locations, and actually works in real home services environments.

**What do you dislike about Liftify?**

Very little so far. Like any platform tied to operational execution, results depend on adoption and follow-through, but Liftify’s workflow minimizes that risk. Any refinements we’ve needed have been minor and addressed quickly.

**What problems is Liftify solving and how is that benefiting you?**

Liftify solves the challenge of generating reviews at scale in a way that supports local SEO, Google Business visibility, and LSA performance. For us, reviews are a performance lever, not a vanity metric. Liftify has helped us improve review volume, consistency, and recency across markets, which strengthens trust signals, improves conversion rates, and supports more durable local lead generation in competitive environments.

  ### 5. Liftify: Effortless Review Management with Stellar Usability

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rich F. | Franchise Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Liftify?**

I like that Liftify provides a 'set it and forget it' service, requiring no constant management. I really appreciate how they know their lane and do a great job working within it. Liftify makes my life easier by offering a dashboard where I can see all reviews across multiple platforms and respond to them directly. I also find the platform extremely user-friendly compared to others like WebPunch. The initial setup was very easy as they walked me through all the steps. Overall, I'm very satisfied with their service.

**What do you dislike about Liftify?**

Nothing

**What problems is Liftify solving and how is that benefiting you?**

I use Liftify for review aggregation over multiple platforms and for sending outbound review requests to our customers. It provides a dashboard where I can see and respond to all reviews across multiple platforms.

  ### 6. Liftify's Impact on our Reviews and Reputation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cameron D. | Office Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about Liftify?**

We have been a Liftify customer since 2022 and I have nothing but good things to say about this company! Their service and responsiveness runs at a very high level. 

Our reviews have more than 10xed in this time span.

**What do you dislike about Liftify?**

I have had no complaints they have been a great partner for our team.

**What problems is Liftify solving and how is that benefiting you?**

Prior to using Liftify we had no process for generating reviews and our Review count was at 5. Since we starting partnering with Liftify our review count has now grown to 250 Reviews helping us further establish ourselves in the Indianapolis area. The partnership with Liftify has helped us grow our lead count grow organically.

  ### 7. Liftify: Seamless Customer Interaction and Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brent W. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Liftify?**

I really like how Liftify benefits our Google reviews and customer relationships. It gives us a broad overview of how the business is doing from a service standpoint. The setup was really easy, pretty much hands off as Liftify handles all the heavy lifting :). I appreciate that we can use it for thank you cards, gift cards, and the referral program as well. A very cost efficient service.

**What do you dislike about Liftify?**

I guess, right now, the referral program isn't as user friendly as I would like, but to it's defense it was just in the beta stage. Knowing what referrals turned into jobs hasn't been easy. Haven't really wrapped my brain around it very well on my end. The one customer who called was thrilled when I hand delivered the Referral Gift Card.

**What problems is Liftify solving and how is that benefiting you?**

Liftify frees up our office admin's time by sending gift cards and thank you cards once the jobs are done, allowing a focus on leads and customers. It benefits us with Google reviews and provides a broad overview of business performance from a service standpoint. These are all vital customer retention programs that are easily neglected when we are busy.

  ### 8. Effortless Review Management with Liftify

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katherine J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Liftify?**

I like the automations set up in Liftify because they make it an easy hands-off experience for us, kind of set it and forget it. The clean dashboard is great too, as it allows us to see all our reviews in one place, helping us monitor bad reviews, remove spam reviews, and automatically respond to good reviews. Additionally, I appreciate that Liftify links to Google, Yelp, and our CRM Service Titan, which allows us to move data back and forth efficiently. The initial setup was fairly easy, and I find these features in Liftify especially beneficial for my needs.

**What do you dislike about Liftify?**

I don't have any dislikes at the moment.

**What problems is Liftify solving and how is that benefiting you?**

I use Liftify to capture more reviews and increase Google review ratings. It connects us with customers after jobs to collect reviews. The automation makes it easy and hands-off. The clean dashboard helps monitor, manage, and respond to reviews effectively.

  ### 9. Seamlessly Boosts Google Review Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about Liftify?**

I like the automation aspect of Liftify. It's the key piece for me because it runs in the background, and I don't have to think about it. It effectively helps by notifying our guests after their experience, encouraging them to submit a Google review quickly and easily from their phones.

**What do you dislike about Liftify?**

We had issues with some campaigns and getting Liftify to integrate with our systems. It wasn't something on the Liftify side, but we couldn't count on it working correctly every time. So, we stopped our text campaigns and just utilize the Google reviews right now.

**What problems is Liftify solving and how is that benefiting you?**

I use Liftify to quickly notify guests to submit Google reviews, solving our issue of having few reviews. Before, it was hard to engage them, but now it's automated, helping us gather feedback easily when their experience is fresh.

  ### 10. Comprehensive Review Management with Stellar AI Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin P.

**Reviewed Date:** February 10, 2026

**What do you like best about Liftify?**

I love how Liftify checks the box on everything we need in review management. It ties in effectively with our CRM, allowing us to solicit reviews and view them all in one location. The AI insights are incredibly useful, helping us produce great responses to reviews, often with little editing needed. The majority of review platforms can be managed within Liftify, which provides peace of mind that we are responding promptly. The AI's recommended replies are spot on, requiring minimal adjustments. Additionally, Liftify's reporting features give us clear insights into our review scores and response rates. We also appreciate the 'drip campaign' setup, which is more effective than a one-and-done message. Overall, the transition from our previous product was seamless, and the setup was easy. The support from our Liftify representatives are TOP NOTCH as well. I can't say enough great things about their team -- they are some of the most responsive (and action-driven) people I've ever worked with.

**What do you dislike about Liftify?**

There's no way to respond directly to BBB, Yelp, Angi/Home Advisor reviews. I don't fault Liftify for that though -- these platforms don't share access well.

**What problems is Liftify solving and how is that benefiting you?**

Liftify helps us solicit reviews, integrates with our CRM, and centralizes review management. It simplifies responding with AI-generated replies, provides insightful reporting, and replaced a fragmented system with an all-in-one solution, ensuring timely responses.



- [View Liftify pricing details and edition comparison](https://www.g2.com/products/liftify/reviews/liftify-review-10577238?section=pricing&secure%5Bexpires_at%5D=2026-05-12+21%3A31%3A44+-0500&secure%5Bsession_id%5D=d08c340d-576e-4cef-bacf-e295709d3ca2&secure%5Btoken%5D=f4d83789a25ed0d6889974d1d1883abf28a5c675786d2e2b5a58ecaba4e92b14&format=llm_user)
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## Liftify Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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