# How are you handling Instagram and WhatsApp inquiries in one shared inbox with Pluspoint?

Most of our bookings start as late-night Instagram DMs or WhatsApp messages, and Pluspoint helps by pulling everything into one inbox so the sales team can see who replied and what was promised. We also schedule Instagram and Facebook posts weeks ahead, but I still prefer using a laptop for scheduling since the mobile version feels better for replying. After each event, we send a short survey and a review request right away so we are not chasing couples later. If you use Pluspoint, what workflows have helped you manage messages, scheduling, and review requests without missing anything?

##### Post Metadata
- Posted at: 26 days ago
- Author title: Director of Events and Senior Event Producer
- Net upvotes: 1



## Related Product
[Pluspoint](https://www.g2.com/products/pluspoint/reviews)

## Related Category
[Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms)

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