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Hootsuite Reviews & Product Details

Pricing

Pricing provided by Hootsuite.

Standard

$199.00
1 user Per Month

Hootsuite Media

Hootsuite Demo - Monitoring
Monitor all of your social media profiles in one place and track the topics that matter to your brand.
Hootsuite Demo - OwlyWriter AI
We've trained OwlyWriter AI with all of our social media expertise. It writes captions for any platform, generates tons of post ideas, and helps you re-work your best content with the click of a button.
Hootsuite Demo - Scheduling
Plan social content as a team with an intuitive, shared calendar that features collaborative post drafts and built-in approval workflows.
Hootsuite Demo - Publishing
Create, publish and schedule engaging posts across your social channels.
Hootsuite Demo - Customer Engagement
Never miss a message and respond to customer inquiries faster with a consolidated stream of messages across networks that can be triaged and assigned. Provides optional chatbot handover for automated responses.
Hootsuite Demo - Analytics & Reporting
Measure the effectiveness of your social media strategy and turn strategy into execution with meaningful and actionable insights. Customize and share reports according to your unique business goals and objectives.
How to use Hootsuite in 4 minutes!
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How to use Hootsuite in 4 minutes!
How to use OwlyWriter AI to generate social captions in 60 seconds!
Play Hootsuite Video
How to use OwlyWriter AI to generate social captions in 60 seconds!
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Hootsuite Reviews (7,012)

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Reviews

Hootsuite Reviews (7,012)

View 5 Video Reviews
4.3
7,012 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Hootsuite for its ease of use and centralized management of multiple social media accounts, which simplifies scheduling and analytics. The platform's intuitive interface and robust features help users save time and maintain organization across various channels. However, some users note that the pricing can be steep, especially for smaller teams.

Pros & Cons

Generated from real user reviews
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Justin C.
JC
Digital Media Manager
Mid-Market (51-1000 emp.)
"Streamlined Scheduling but Needs Timely Updates"
What do you like best about Hootsuite?

I use Hootsuite to schedule social media posts for my college, and I like the interface and the analytics. It gives me a full picture of our social media plan for the week, which helps me keep us on brand. I enjoy how these features make it easy to coordinate different brand voices for different channels and schedule content. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I think that it could be a little quicker to update to current standards. For example: Instagram now supports 20 photos in a post, still in Hootsuite you can only schedule 10. Additionally, you still can't seem to schedule out YouTube shorts content. I wish the drag and drop scheduling could be done by the hour not just daily. Drag and drop posts to the hour instead of having to go into the post itself and change the time. Review collected by and hosted on G2.com.

Katie S.
KS
Office Coordinator
Small-Business (50 or fewer emp.)
"Easy to plan content. Rudimentary AI. Needs improvement."
What do you like best about Hootsuite?

I think it’s super easy to plan out a month’s worth of content in a single day. The data you get back is pretty interesting, although I’m not sure how much it actually helps in practice. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I find the AI pretty rudimentary. It doesn’t really follow the brand voice I’m trying to establish. I’m not sure what the pricing is, but I’m confident it isn’t cheap. Support is okay, but they can’t really help me understand what the stats and numbers mean.

Performance-wise it runs well, but it doesn’t flag missing captions, and it won’t let you edit multiple apps at the same time. That makes adding a first comment with Instagram hashtags a hassle. It was also very difficult to integrate our other accounts, and it required a lot of verification. Review collected by and hosted on G2.com.

Emily M.
EM
Marketing Manager
Small-Business (50 or fewer emp.)
"Easy Management of Social Accounts"
What do you like best about Hootsuite?

I like how easy it is to use and the analytics tools that it offers. I've tried multiple social media managing apps/softwares and their analytics typically do not compare to the depth and relevance of the analytics that Hootsuite offers. I like how easy it is to manage and post on multiple social profiles all in one place. I've tried other platforms but it feels like they tend to glitch often, and I don't have that issue with Hootsuite. I've also never had an issue with relinking social accounts but on other platforms I have had this issue. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I think the least helpful thing about Hootsuite is not being able to see an Instagram feed layout. I know for most of our clients having a harmonious and aesthetically pleasing feed is essential for their brands and so having an option to view what your feed will look like with scheduled content would be helpful. I know that Cloud Campaign does this and Rella Social does as well. I also think that the pricing can push some people out of using Hootsuite. Review collected by and hosted on G2.com.

Clay M.
CM
Events and Communications Specialist
Small-Business (50 or fewer emp.)
"Streamlined Social Media Management with Customization Ease"
What do you like best about Hootsuite?

I use Hootsuite to post cross-platform on social media accounts for a nonprofit. It allows me to automate the posting process, letting me plan months at a time, which saves a ton of time. It's very easy and convenient to use. I like that it shortens links automatically and the ability to customize for different platforms, like links on Facebook versus 'link in bio' on Instagram. Instead of logging in and editing each post on different apps, scheduling one post across four platforms and changing the messaging for the individual platform on one screen is a huge time saver. The initial setup was fairly easy; within about 20 minutes, everything was connected. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

Posting reels and videos does not seem to be as easy. Sometimes it is less trouble to post from my phone. Review collected by and hosted on G2.com.

Joy B.
JB
AMA Director of Marketing & Communications
Mid-Market (51-1000 emp.)
"Social Media for Nonprofits Made Easier"
What do you like best about Hootsuite?

Love that we're able to bring our company's many social media channels into one place where it's easy for us to post across channels with ease. The new reporting features are helpful and the advanced AI features also add. It's easy to keep track of performance and the price is reasonable enough to fit into our nonprofit budget. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

Overall I have few complaints about Hootsuite. I would like to see more robust options in reporting over time, particularly with the ability to export reports that I can use to better present to the C-Suite level. Review collected by and hosted on G2.com.

Michael Sean C.
MC
Bestselling Author & Multimedia Journalist
Small-Business (50 or fewer emp.)
"I have scaled back my use, Limited Audience Expansion"
What do you like best about Hootsuite?

I enjoy that Hootsuite goes across social media but I have scaled back my use and I am not sure I will renew next year. I like that it measures clicks and helps me know which time slots to place my book ads into, and how to post my ads effectively. Setting it up was easy too. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I'm finding a limit to the reach that I can get with Hootsuite. It looks like I'm only reaching the same thousand people, and I need to reach far more than that. It feels like my posts might be getting blocked by social media outlets like Twitter and Instagram because of the frequency. Despite posting some weeks 24 hours a day, seven days a week, it's not reaching enough people. I think somehow they're discounting my posts because they're too frequent. Also, I'm having trouble signing in to my Twitter account and connecting Hootsuite to it. Review collected by and hosted on G2.com.

Todd R.
TR
Marketing and Sales Consultant
Small-Business (50 or fewer emp.)
"An excellent way to manage cross-platform social media"
What do you like best about Hootsuite?

I appreciate the ability to manage not only posting to multiple platforms, but also the ability to manage advertising and post boosting directly within the application.

The interface is intuitive, and within minutes of being brought into our company's license of Hootsuite I was able to plan out a month of posts easily. I use Hootsuite daily and have not found an alternative that is as quick and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

The information on viewership could be a little more robust. I appreciate the ability to monitor but sometimes replying is a challenge. That said for the time I have to spend, Hootsuite is an excellent resource. Review collected by and hosted on G2.com.

Colby D.
CD
Marketing Director
Mid-Market (51-1000 emp.)
"I would recommend Hootsuite to anyone looking to streamline their social media marketing!"
What do you like best about Hootsuite?

I use Hootsuite daily to schedule content ahead of time, check how posts are performing and then look at the analytics of my posts to determine the efficacy of my marketing strategy. It's so much wrapped up into one software and it's constantly growing. Pricing is great, which makes this a good ROI for my job. The AI is also improving and has given me some pretty promising results for post ideas and marketing options. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

Hootsuite can, at times, be its own worst enemy. The reality is that integrating with so many complex social media platforms is difficult to maintain, and if a policy changes at Meta or LinkedIn has a glitch, Hootsuite is affected—even though it isn’t necessarily Hootsuite’s fault. It’s simply something I dread: getting disconnected from a social page. Review collected by and hosted on G2.com.

Renaldo  S.
RS
Managing Director
Small-Business (50 or fewer emp.)
"An Innovative Way of Managing Social Media"
What do you like best about Hootsuite?

The scheduling and planning feature is phenomenal. I can plan an entire month's worth of content and the Hootsuite platform handles the scheduling, optimising and metric tracking of each post. Highly efficient, convenient and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

There's some security features that activate when I'm logging in where I have to verify myself before continuing. A bit frustrating, but at the end of the day, I'd much prefer a platform that keeps my identity, activity and info safe. Sometimes my accounts get disconnected and I have to reconnec t them, which can be a mild inconvenience. Review collected by and hosted on G2.com.

KP
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Manage multiple social media platforms"
What do you like best about Hootsuite?

This tool allows you to manage multiple social media platforms easily and does the job fairly well. You can select different posting times for each platform, which makes scheduling content very simple. I’ve been using it every day for the past two years. It is definitely a must-have when you have multiple platforms to handle alongside other digital tasks.

The pricing is competitive and offers good value.

Sometimes it lacks performance, but overall it works great. They also provide excellent support for any issues that arise. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

There's no feature to add location to your posts. Other thing that I noticed is that for Pinterest you need to create separate Pin to make a post. It should take a same content and post in while you are posting on other sites. Making a separate Pin makes it time consuming. It does not serve the purpose of posting everything at once when Pinterest is a must for you. But overall it does a good job posting on FB, Insta, LinkedIn and Twitter, all at once. Review collected by and hosted on G2.com.

Questions about Hootsuite? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Lisa T.
LT
Lisa Tempest
Last activity almost 4 years ago

I would like to find some tutorials to refresh my memory and use Hootsuite more efficiently.

Jose G.
JG
Jose Gomez
Last activity almost 4 years ago

How do i post album type or carousel type IG posts

Pricing Options

Pricing provided by Hootsuite.

Standard

$199.00
1 user Per Month

Advanced

$399.00
1 user Per Month

Enterprise

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Hootsuite Features
Social Analytics
Social Publishing
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Report Customizability
Scalability
Post Performance
Content Calendar
Content Library
Shared Inbox
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