Introducing G2.ai, the future of software buying.Try now

Hootsuite Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of scheduling posts with Hootsuite, enhancing consistency and organization across social media platforms. (1487 mentions)
Users value the ease of use of Hootsuite, expertly managing multiple social media accounts from one convenient place. (1327 mentions)
Users appreciate the advanced scheduling features of Hootsuite, which streamline the planning of social media content effortlessly. (1309 mentions)
Users value the centralized management of Hootsuite, enjoying convenient access to all social media platforms in one place. (1010 mentions)
Users value the advanced scheduling feature in Hootsuite, which simplifies planning and executing social media campaigns. (987 mentions)
Users find the limited features on Hootsuite's lower plan restrain their social media management capabilities. (435 mentions)
Users find Hootsuite has missing features, like adjusting Instagram cover tiles and selecting trending songs, hindering usability. (417 mentions)
Users highlight the high cost of Hootsuite, noting its steep price for basic scheduling needs. (413 mentions)
Users find Hootsuite's pricing to be excessively high, particularly for educational and non-profit use, limiting accessibility. (400 mentions)
Users are frustrated by posting issues, including failed posts and limited customization for Instagram stories. (335 mentions)
Users face challenges with linking accounts, hindering seamless integration and making posting more complicated. (333 mentions)

Top Pros or Advantages of Hootsuite

1. Post Scheduling
Users appreciate the ease of scheduling posts with Hootsuite, enhancing consistency and organization across social media platforms.
See 1487 mentions

See Related User Reviews

Kathy M.
KM

Kathy M.

Mid-Market (51-1000 emp.)

4.0/5

"Hootsuite makes managing our social media simple and stress-free."

What do you like about Hootsuite?

I love how easy it is to schedule posts in advance, which helps us stay consistent and organized across platforms. The interface is user-friendly, and

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Adequate, but lacks some functionality"

What do you like about Hootsuite?

Having all social media platforms in one place is very convenient. It's nice to see recommended posting times as well.

2. Ease of Use
Users value the ease of use of Hootsuite, expertly managing multiple social media accounts from one convenient place.
See 1327 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Loving Hootsuite"

What do you like about Hootsuite?

I like how easy it is to customise my own reports. I also like that I can save posts as drafts and go back to edit them later. The platform is easy to

Yashasvi S.
YS

Yashasvi S.

Small-Business (50 or fewer emp.)

5.0/5

"Hootsuite for all your Social Media planning"

What do you like about Hootsuite?

The ease of interface and options of multiple social media sites that can be managed from one place.

3. Scheduling
Users appreciate the advanced scheduling features of Hootsuite, which streamline the planning of social media content effortlessly.
See 1309 mentions

See Related User Reviews

Sharron  N.
SN

Sharron N.

Small-Business (50 or fewer emp.)

5.0/5

"Life changing for Social Media"

What do you like about Hootsuite?

Just about every tool and measurement of success needed to manage and maintain our social media content is accessible through Hootsuite. I love that

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"One stop shop for social management!"

What do you like about Hootsuite?

Hootsuite was instrumental in streamlining our social media management in a matrixed organization. Customer service, content scheduling, and analytics

4. Centralized Management
Users value the centralized management of Hootsuite, enjoying convenient access to all social media platforms in one place.
See 1010 mentions

See Related User Reviews

HK

Hannah K.

Mid-Market (51-1000 emp.)

4.0/5

"One-Stop-Shop For All of Your Social Media Needs"

What do you like about Hootsuite?

Hootsuite makes it easy to manage all of my company's social media accounts in one place. I really enjoy the analytics dashboard, and how I can see t

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Adequate, but lacks some functionality"

What do you like about Hootsuite?

Having all social media platforms in one place is very convenient. It's nice to see recommended posting times as well.

5. Scheduling Posts
Users value the advanced scheduling feature in Hootsuite, which simplifies planning and executing social media campaigns.
See 987 mentions

See Related User Reviews

Sharron  N.
SN

Sharron N.

Small-Business (50 or fewer emp.)

5.0/5

"Life changing for Social Media"

What do you like about Hootsuite?

Just about every tool and measurement of success needed to manage and maintain our social media content is accessible through Hootsuite. I love that

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Effective and user-friendly but limited in data extraction"

What do you like about Hootsuite?

Hootsuie is easy to use, user-friendly and extracts data effectively, setting up reports and more. It's quite solid for the most parts, is reliant and

Top Cons or Disadvantages of Hootsuite

1. Limited Features
Users find the limited features on Hootsuite's lower plan restrain their social media management capabilities.
See 435 mentions

See Related User Reviews

MM

Mark M.

Mid-Market (51-1000 emp.)

4.5/5

"Simplified marketing planning"

What do you dislike about Hootsuite?

It would be great if it had a designer program included with it to help speed up the content creation process, versus having to create graphics outsid

Soundariya M.
SM

Soundariya M.

Small-Business (50 or fewer emp.)

4.5/5

"A Social Media Game Changer"

What do you dislike about Hootsuite?

Limited features on lower plan and the pricing

2. Missing Features
Users find Hootsuite has missing features, like adjusting Instagram cover tiles and selecting trending songs, hindering usability.
See 417 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Social Media Specialist"

What do you dislike about Hootsuite?

You can't yet do a number of things: - Adjusting the square tile on a cover, so we scheduling in the IG app so it doesn't automatically cut the cove

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Adequate, but lacks some functionality"

What do you dislike about Hootsuite?

It can be a challenge using hyperlinks in a post or tagging businesses or people on certain platforms.

3. Expensive
Users highlight the high cost of Hootsuite, noting its steep price for basic scheduling needs.
See 413 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Efficient all in one solution"

What do you dislike about Hootsuite?

The biggest drawback is cost. The interface is little busy—there’s a learning curve before all the streams and tabs feel second‑nature, especially gi

Ian  D.
ID

Ian D.

3.5/5

"Good Organizational Tool, but Consider Cost-Effectiveness"

What do you dislike about Hootsuite?

I find the cost for Hootsuite's yearly plan quite steep, especially considering we mainly use it for scheduling posts on multiple platforms. While the

4. High Pricing
Users find Hootsuite's pricing to be excessively high, particularly for educational and non-profit use, limiting accessibility.
See 400 mentions

See Related User Reviews

Ian  D.
ID

Ian D.

3.5/5

"Good Organizational Tool, but Consider Cost-Effectiveness"

What do you dislike about Hootsuite?

I find the cost for Hootsuite's yearly plan quite steep, especially considering we mainly use it for scheduling posts on multiple platforms. While the

Bill B.
BB

Bill B.

Small-Business (50 or fewer emp.)

0.0/5

"A history of price increases for features not worth the cost"

What do you dislike about Hootsuite?

Dramatic increase in cost (roughly 10x) over the last five years.

5. Posting Issues
Users are frustrated by posting issues, including failed posts and limited customization for Instagram stories.
See 335 mentions

See Related User Reviews

BE

Beth E.

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, Excellent, Easy-To-Use"

What do you dislike about Hootsuite?

On occasion, the unexpected 'failed to post' can be annoying, especially on a weekend.

Samantha A.
SA

Samantha A.

Small-Business (50 or fewer emp.)

3.5/5

"Hootsuite"

What do you dislike about Hootsuite?

Honestly the price is the biggest deterrant for me. As well, sometimes if multiple posts are scheduled at the same time they will not all post success

6. Linking Issues
Users face challenges with linking accounts, hindering seamless integration and making posting more complicated.
See 333 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"We appreciate using the site to send to all of our accounts at one time."

What do you dislike about Hootsuite?

We have had a few hiccups with instagram connection but otherwise having a great experience.

JG

Jonathan G.

Mid-Market (51-1000 emp.)

4.5/5

"Great Program and Results"

What do you dislike about Hootsuite?

It is annoying when a social media platform gets disconnected and doesn't connect again automatically but that doesn't happen too much.

Hootsuite Reviews (6,624)

View 5 Video Reviews
Reviews

Hootsuite Reviews (6,624)

View 5 Video Reviews
4.3
6,624 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
CP
Club Administrator
Small-Business (50 or fewer emp.)
"One-Stop Solution for Social Media Management"
What do you like best about Hootsuite?

I love that Hootsuite is a one-stop shop for managing social media across multiple platforms. This feature greatly simplifies my work, allowing me to create content, track its performance, and decide on the best times to post, all within the same tool. As a writer, I find immense value in its ability to make my content more attention-grabbing and help avoid repetition, ensuring that my posts maintain audience interest. With my numerous responsibilities, Hootsuite's ease of use makes the social media management aspect of my job much less stressful. The initial setup was very easy and intuitive, and supplementary seminars I attended were highly informative, enhancing my use of the platform. I also appreciate how Hootsuite outperforms Meta, making it my preferred choice. My confidence in Hootsuite is solidified by my perfect recommendation score of 10, as I've already referred it to many colleagues. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I have trouble editing things after posting sometimes, but it's not a deal-breaker. Review collected by and hosted on G2.com.

Isha J.
IJ
Social Media Marketing Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"The only scheduling tool that doesn’t make me feel overwhelmed"
What do you like best about Hootsuite?

When I open it in the morning at The Social Blend, everything just sits there waiting, like the day took a breath before I did. The calendar helps me see the whole week in a single glance, which sounds simple, and maybe it is, but it’s the kind of simple that makes my brain feel less tangled. I can tweak an Instagram caption, jump to a LinkedIn version, adjust a photo, keep the flow going without losing the idea I started with. The Listening tab feels like a quiet assistant in the corner catching mentions I’d probably miss while I’m buried in content. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

There are these moments when I’m hunting for one tiny metric and I end up clicking around longer than I meant to. It breaks the rhythm. The ads side is fine, just not something I move through easily, so I still check things on the native platforms. And the cost nudges at me a bit when I’m handling several clients at once. Review collected by and hosted on G2.com.

Divanshi J.
DJ
Social Media Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Hootsuite keeps my tiny agency organized"
What do you like best about Hootsuite?

What I like most is how it brings a bit of order into my day at Sociotops. I can open it, drop in a quick caption, pull a Canva file, and shape the post for Instagram or LinkedIn without jumping between tabs. The small AI hints help when my mind feels crowded. And that calendar view has become the thing I rely on. Seeing the whole week laid out makes the work feel lighter. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

The mobile app just doesn’t help me much. I’ve tried using it during client shoots or while traveling, and it always feels clunky. I end up waiting to get back to my laptop because that’s the only place where the workflow feels smooth. Review collected by and hosted on G2.com.

Shreya M.
SM
Social Media Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Hootsuite has become my little anchor during busy campaign weeks"
What do you like best about Hootsuite?

I spend most of my day bouncing between client accounts for Digital Wolf, and it’s easy to lose the thread of what’s scheduled, what’s waiting, what idea I meant to come back to. With Hootsuite, I can just drop into the calendar and instantly see the shape of the week. Sometimes I’ll open it early in the morning with a cup of chai and think, alright, this looks manageable. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

We’re running high-traffic campaigns, Inbox 2.0 slows down enough to break my flow. The ad management section is helpful for quick tweaks, but I still end up opening the native platforms when I need to build something serious. It’s not a dealbreaker, just one of those little frictions I’ve learned to work around. Review collected by and hosted on G2.com.

Mitali B.
MB
Social Media Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Works well for social scheduling"
What do you like best about Hootsuite?

I'm managing social accounts for a fintech SaaS company. There's something about having everything in one place that just clicks. I don't need to log into LinkedIn, then Twitter, then Facebook separately throughout the day. It's all there, waiting for me in these streams I can customize.

What I actually use most is the ability to queue posts for different time zones without doing mental math. Since we're targeting CFOs and finance teams across India and sometimes globally, I can schedule a LinkedIn post for 9 AM when decision makers are scrolling through their feeds, and I don't have to physically be at my desk to hit publish. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

The mobile app isn't great. On days when I'm out or working remotely and need to check something quickly, it feels clunky compared to the desktop version. Sometimes updates take forever to load, and I've had moments where I just gave up and waited until I got back to my laptop. Review collected by and hosted on G2.com.

Janhavi K.
JK
Social Media Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Makes handling multiple accounts simpler"
What do you like best about Hootsuite?

What really hits home for me is how it fits the kind of work we do at AOS. Our clients expect fast turnarounds and constant movement, and my inbox is usually overflowing with campaign tweaks, last-minute reels, or someone needing a performance update right this second. Hootsuite gives me a sort of command center. I can hop from Bewakoof’s posts to a local Pune brand’s content plan without that dizzy feeling I used to get when everything lived in separate tools.

The post editor feels like a small gift on busy days. I don’t have to download images, rename them, drag them around. I just reach into Canva or Dropbox and everything’s already where it should be. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

Hootsuite's mobile app feels too simple for what I need. It’s okay for a quick look, but it doesn’t have things like the approval workflow or the other tools I use every day. When I need to review posts or make real changes, the app just can’t do it, so I wait until I’m back on my laptop. Review collected by and hosted on G2.com.

Disha G.
DG
Social Media Manager
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Hootsuite is how I manage our non-profit's global voice"
What do you like best about Hootsuite?

I manage social media for a global humanitarian organization, having all our different social accounts in one dashboard is a lifesaver. I really value the content planner. It lets me see a complete picture of what's scheduled, what's in draft, and where the gaps are, which is essential for coordinating campaigns across different countries. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I find that while the standard analytics are good for a quick overview, pulling the really deep, customized data we need to show donor impact can sometimes be less flexible than I’d like without paying for more advanced add-ons. Review collected by and hosted on G2.com.

Ritika S.
RS
Social Media Marketer, Content Strategist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Keeps my team organized, creative, and on top of every client account"
What do you like best about Hootsuite?

Hootsuite is how it keeps the chaos of agency life under control. At Deeshuumm, I’m juggling content for several clients at once, each with their own tone, their own goals, and sometimes, their own sudden “urgent” posts. Having everything in one place feels like breathing room. I can draft posts, drag them around on the calendar, and actually see the week laid out instead of chasing messages and spreadsheets. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

AI-generated suggestions are hit or miss too. They’re decent for structure but not always in the right voice, so I usually rewrite parts to sound more like the brand. Still, those moments feel minor compared to the time it saves. Review collected by and hosted on G2.com.

Lori B.
LB
Creative Strategist and Founder
Small-Business (50 or fewer emp.)
"Streamlined Social Media Management with Intuitive UI"
What do you like best about Hootsuite?

I have been using Hootsuite for more than ten years in my roles as a Marketing Director and an Independent Content Creator, and I use it primarily to efficiently schedule and publish content for my clients across multiple social media networks. One major benefit is its enormous time-saving capability; it's so much easier than posting directly on social platforms. I love that I can schedule content weeks or even months in advance, which significantly simplifies my workflow. Another feature I value is that my posts are saved for a year, enabling me to easily duplicate, modify, and republish them as new content. The user interface is excellent; despite multiple enhancements and new features over the years, the development team at Hootsuite has managed to maintain a familiar and intuitive UI, which I find quite an accomplishment. Additionally, the recently added feature that helps with selecting better hashtags for each post is incredibly helpful. Overall, Hootsuite keeps me organized and allows me to maintain a daily social media presence effortlessly for my clients, making it invaluable for managing anyone's social media presence. It's very easy to set up; all that's required is connecting social media accounts and setting up end-users. I highly recommend the platform and rate it a 10, as I've been consistently happy with Hootsuite over the years. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I find it limiting that the AI writing tool in Hootsuite requires selecting a social platform before usage. It would be more beneficial if this tool was accessible regardless of the social platform, providing greater flexibility in content creation. Review collected by and hosted on G2.com.

Nikita G.
NG
Social Media Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Not perfect, but absolutely essential for agency life"
What do you like best about Hootsuite?

Working at the agency, I manage social media for a mix of clients: fashion brands, local businesses, tech startups. Each has its own voice and schedule. Some days I feel like an air-traffic controller trying to land twenty different planes. Hootsuite makes that chaos less... chaotic.

The calendar view feels like a giant whiteboard that actually listens to me. I can drag posts around, fill empty days, and see what each client has coming up without losing my mind. When I’m building campaigns, it’s nice to drop designs straight from Canva or Dropbox. No more downloading and re-uploading files ten times a day. Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

Occasionally, one of the social accounts disconnects, usually Instagram, which means a scheduled post might miss its slot. Those moments are annoying, mostly because I’ve already moved on to other tasks by the time I notice. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image