What do you like best?
I like the ease of printing labels through Shipworks, when it works at least which it really doesn't sometimes. Expect to reinstall your printer drivers many times.
What do you dislike?
We do not like the interface of Shipworks, we do not like having to constantly reconfigure our printers. Shipworks also does not properly send follow up emails to customers at all, a huge headache that never worked forcing us to look for alternatives for delivering tracking information and other emails to customers which should have worked better on Shipworks.
What business problems are you solving with the product? What benefits have you realized?
Shipping products, sending customers tracking information, printing labels, and checking status of orders. We realized Shipworks is not a good fit for us.