It is pretty easy to navigate. What I can't figure out on my own their service teams gets for me very quickly! Review collected by and hosted on G2.com.
The filters can be confusing if you don't speak computer lingo. Review collected by and hosted on G2.com.
My company has used Shipworks for almost a decade. It saves our shipper a lot of time since it pulls feed from Amazon and prefills all the shipment info into UPS Worldship. It works with a lot of other ecommerce platforms too but we've only used for Amazon and our website orders. Review collected by and hosted on G2.com.
Haven't had any issues with it in the nearly 10 years. Review collected by and hosted on G2.com.
I like ShipWorks as it integrates and sorts all the orders that were placed from the website and it is easy to print the labels. Easy to use and user-friendly compared to others. Review collected by and hosted on G2.com.
Minor glitches here and there but for the most part, we never encountered issues with ShipWorks. I would still prefer this over the other softwares with the same platform. Review collected by and hosted on G2.com.
It just works! And support is excellent, even to just ask general shipping questions. Review collected by and hosted on G2.com.
There isn't anything that we dislike about Shipworks. Review collected by and hosted on G2.com.
Customer service is outstanding. Anytime we have an issue they answer right away, remote into my computer and solve the problem for me. Review collected by and hosted on G2.com.
The software is slow sometimes. Other than that no issues Review collected by and hosted on G2.com.
Their customer support is better than any company I've ever dealt with. Review collected by and hosted on G2.com.
When upgrading to a newer version on one PC all others won't work until they are updated to the same version. Review collected by and hosted on G2.com.
I appreciate automated tasks and scheduling, and how reporting was so easy. Review collected by and hosted on G2.com.
Lack of label diversity and adjustments. Review collected by and hosted on G2.com.
Shipworks is easy to use and it has a lot of reports that help you keep track of shipped items Review collected by and hosted on G2.com.
There is a 10GB storage capacity so every few years you have to delete orders. This is a very minor inconvenience Review collected by and hosted on G2.com.
I like the ease of printing labels through Shipworks, when it works at least which it really doesn't sometimes. Expect to reinstall your printer drivers many times. Review collected by and hosted on G2.com.
We do not like the interface of Shipworks, we do not like having to constantly reconfigure our printers. Shipworks also does not properly send follow up emails to customers at all, a huge headache that never worked forcing us to look for alternatives for delivering tracking information and other emails to customers which should have worked better on Shipworks. Review collected by and hosted on G2.com.
ShipWorks is among the best software I have used and I can not think my business without ShipWorks would be where it is today. The best software and great customer service when something goes wrong Review collected by and hosted on G2.com.
Sending customers email review requests through the software does not work as intended, often times a request is marked as sent but customers do not receive them. Review collected by and hosted on G2.com.
Pricing provided by ShipWorks.
