# What are the best journey mapping tools for service design teams?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Looking for a service design team for journey mapping platforms that make it easy to build, collaborate, and visualize user journeys and service blueprints. Ideally, something intuitive, flexible, and tailored to both early ideation and detailed design. </p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are a few platforms we’ve been researching on G2:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/theydo/reviews"><strong>TheyDo</strong> </a>– Tailored for service design; offers journey mapping, service blueprinting, persona development, and real-time collaboration in one workspace.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/miro/reviews"><strong>Miro</strong> </a>– Flexible digital whiteboard; great for early-stage mapping, brainstorming, and collaboration with support for blueprinting.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">If you’ve worked with any of these (or others), I’d love to hear.</p>

##### Post Metadata
- Posted at: 11 months ago
- Author title: Content Marketing Specialist
- Net upvotes: 2


## Comments
### Comment 1

&lt;p&gt;Can confirm Miro is the best one by far away! We have an enterprise plan for it and use it for all design thinking/user mapping exercises - tough to beat in terms of functionality + ease of use. &lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;It has a creative look and feel to it, so definitely gets you in the zone and mindset of a creative thinker/designer to get the best out of you! &lt;/p&gt;

##### Comment Metadata
- Posted at: 10 months ago
- Author title: Strategic Marketing Manager
- Net upvotes: 1


### Comment 2

&lt;p&gt;&lt;strong style=&quot;background-color: transparent; color: rgb(152, 0, 0);&quot;&gt;How well did they handle collaboration across disciplines (design, research, ops)?&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: 11 months ago
- Author title: Content Marketing Specialist





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