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Google Analytics

By Google

4.5 out of 5 stars

How would you rate your experience with Google Analytics?

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Google Analytics Reviews & Product Details

Profile Status

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Google Analytics Media

Google Analytics Demo - Analytics Funnel
Find where your users are dropping off and drive results.
Google Analytics Demo - Analytics Demographics
Discover demographic information about your visitors.
Google Analytics Demo - Analytics Acquisition
See how your website visitors are coming to you.
Google Analytics Demo - Analytics Overview
Get an overview of traffic, bounce, rate, sessions, and more.
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Google Analytics Reviews (6,622)

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Reviews

Google Analytics Reviews (6,622)

View 15 Video Reviews
4.5
6,623 reviews

Pros & Cons

Generated from real user reviews
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Punit D.
PD
Web Developer
Computer Software
Small-Business (50 or fewer emp.)
"Google Analytics tool for understanding Website traffic and app traffic"
What do you like best about Google Analytics?

From my experience, google analytics help me clearly understand how users visit and use mywebsite. I regularly check traffic sources, page views, user location, and real time activity. It helps me find which pages perform well and which need impovement. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

GA4 is not very beginner friendly some importand reports are difficult to find, and it take time to understand the new interface. Review collected by and hosted on G2.com.

Atul A.
AA
Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Detailed Insights, Easy Setup, Needs AI Enhancement"
What do you like best about Google Analytics?

I find Google Analytics incredibly valuable for tracking website performance and optimizing ads, the user funnel, and overall user journey. I appreciate the detailed insights it provides, especially the information on traffic sources, user demographics, and the ability to easily understand the user journey. These features allow me to pinpoint which pages convert the most effectively. Additionally, I find the initial setup process is straightforward and simple, requiring just the implementation of a code into the website. This ease of use is essential to get up and running quickly without any hassle or complex technical requirements. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

I dislike the absence of AI in Google Analytics, as integrating AI could significantly enhance its functionality. With AI, creating customized reports would be quicker, and it would be easier to identify critical areas for improving user experience and driving more conversions. Review collected by and hosted on G2.com.

CM
Care Made|Trusted Medical Equipment & Mobility Aids with In Home Setup
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Essential for Traffic and Sales Analysis"
What do you like best about Google Analytics?

I love Google Analytics for its ability to analyze my sales and traffic, which is essential for my business insights. It helps me efficiently find traffic sources, which is crucial in understanding where my visitors come from and how they interact with my site. I also appreciate the real-time analytics feature, which allows me to monitor activities on my site as they occur, giving me up-to-date information to make timely decisions. The tool's functionality in identifying keywords is another aspect I find valuable, as it plays a key role in planning and optimizing my SEO strategy. Overall, I find Google Analytics very beneficial to all aspects of my data analysis needs. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

I find the keyword suggestion feature to be lacking in precision. It doesn't provide exact keyword suggestions, which could enhance the value and functionality of Google Analytics for users like me. Review collected by and hosted on G2.com.

MK
Technical Officer
Enterprise (> 1000 emp.)
"Essential Tool for CRO Insights and Growth"
What do you like best about Google Analytics?

Right now, I am working in CRO for CROs Google Analytics helps to understand how visitors interact with their digital platforms like clinical trial websites, patient recruitment pages, sponsor portals, study information landing pages, Training or documentation sites these all helps to grow as CRO in real-life also for me it's very useful tool as a professional of CRO so this part of Google Analytics I likes the most. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

Smooth operations of CRO requires: Compliance, Traceability, Audit logs Google Analytics is not designed for regulated clinical environments, so no audit trails suitable for regulatory audits therefore cannot be used for clinical decision-making this con sometime create issues, so these is the thing that i most dislike about Google Analytics. Review collected by and hosted on G2.com.

Vignesh S.
VS
Data analyst
Mid-Market (51-1000 emp.)
"Powerful, Data-Driven Insights Despite Initial Complexity"
What do you like best about Google Analytics?

I really like how Google Analytics helps in identifying issues within customer behavior and tracking data with detailed information. It suggests data-driven decisions, helping me choose the right options to fine-tune my marketing strategies. I find it powerful for gaining insights and optimizing strategies to improve performance regularly. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

Sometimes the interface is a bit complicated and the data might not always be real-time accurate. Also, the integration platform can be a bit challenging to communicate and interact with. The initial setup was a bit complicated compared to Adobe, creating an account and adding a tracking code was a bit tough. Review collected by and hosted on G2.com.

CO
Partner
Printing
Mid-Market (51-1000 emp.)
"Looking for a deep dive into you user engagement & web traffic, this is it."
What do you like best about Google Analytics?

All your user engagement and website traffic performance in one place. Easy integration of AdSense, Google Search Console, and Google Ads. Track campaign performance and audience metrics. Generate an overview report or a detailed report of your website performance, user engagement, and attributes. View reports on e-commerce purchases, lead acquisitions, promotions, and even user reports on non-Google sources. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

The user interface is relatively complicated, more so since the shift to GA4. The limitations in data export could be improved Review collected by and hosted on G2.com.

Sarah K.
SK
Member
Small-Business (50 or fewer emp.)
"Insightful and Customizable, But Sometimes a Bit Complex"
What do you like best about Google Analytics?

I love how customizable Google Analytics is — it really lets me dig into the data that matters most. I can see exactly where our traffic is coming from, how users move through our site, and what actions they take. The ability to build detailed reports and set specific goals makes it easy to track and understand visitor behavior. I also appreciate how well it integrates with other tools, which makes it even more powerful and flexible. Overall, the level of customization and insight it offers helps us make smarter, data-driven marketing decisions. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

At times, it can be challenging to understand exactly what I’m looking at in Google Analytics. The same customization options that make it powerful can also make it overwhelming — it’s easy to get lost in the reports or question whether I’m viewing the right data. That complexity can lead to confusion, and occasionally, misinterpreting the data might steer me in the wrong direction. Review collected by and hosted on G2.com.

M S S.
MS
Managing Partner
Legal Services
Small-Business (50 or fewer emp.)
"Eases my website analytical tasks"
What do you like best about Google Analytics?

As a client, I truly value how Google Analytics provides a clear, data-driven picture of how visitors engage with our website. The real-time tracking and detailed audience insights make it easy to understand where our traffic is coming from and which channels are most effective. I particularly appreciate the ability to segment users and track specific goals; it helps me see which campaigns actually convert and where we might be losing potential customers.

The customizable dashboards are another strong point; they allow me to focus only on the metrics that matter for my business, without getting lost in unnecessary data. Overall, it feels like I have a powerful decision-making tool at my fingertips, even as a non-technical client. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

While Google Analytics is powerful, it can feel overwhelming at times. The interface has so many features and reports that, as a client, I sometimes find it difficult to quickly extract only the insights I need without relying on a specialist. The learning curve is steep if you’re not familiar with digital marketing terminology.

Additionally, with the transition to GA4, some reports I was used to in Universal Analytics are harder to locate or not as intuitive. Setting up custom events and goals also feels a bit technical, which means I often depend on my marketing team or agency for proper configuration. Review collected by and hosted on G2.com.

JN
Event Coordinator
Mid-Market (51-1000 emp.)
"Google Analytics: the best system for understanding your customers and improving their experience."
What do you like best about Google Analytics?

Google Analytics is my preferred system for analyzing and understanding the preferences of my business's customers, offering the most accessible and professional digital resources to facilitate my business strategies.

In addition, Google Analytics is a system that works great in both its mobile and desktop versions, improving and personalizing the experience of all its users. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

I have nothing bad to say about the feature and digital resources of Google Analytics, I think it is an excellent professional analysis system. Review collected by and hosted on G2.com.

AG
Founder
Computer Software
Small-Business (50 or fewer emp.)
"Great value out-of-the-box"
What do you like best about Google Analytics?

The immediate value you get from just connecting it is remarkable. Within hours of setup, I had comprehensive statistics that revealed traffic patterns I never knew existed. The out-of-the-box reports provide exactly what most businesses need - audience demographics, acquisition channels, behavior flow, and conversion tracking all work seamlessly from day one. I particularly value how the platform gives you actionable insights without requiring extensive configuration. The depth of data available across user acquisition, engagement, and monetization has been instrumental in making informed decisions about our web strategy. For a free tool, the breadth of functionality is genuinely impressive. Review collected by and hosted on G2.com.

What do you dislike about Google Analytics?

My main frustration is the limited dashboard customization options. While the default reports are comprehensive, I'd appreciate more flexibility in personalizing the interface to match our specific KPIs and workflow. The navigation can be cumbersome when you need to access multiple reports regularly - having the ability to create custom dashboard layouts would significantly improve daily usability. The GA4 transition also disrupted our established reporting processes, requiring time to locate equivalent functionality. Despite these limitations, it remains an essential tool with impressive capabilities overall. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

9%

Perceived Cost

$$$$$

How much does Google Analytics cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 5 purchases.

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Google Analytics Features
Sessions - Digital Analytics
Engagement
Entry and Exit Pages
Trending
Segmentation
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User Data
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Performance and Reliability
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