Chartbeat Reviews & Product Details

Chartbeat, Inc. includes four product lines — Chartbeat, Tubular, Lineup, and FatTail — and combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization. See how Chartbeat, Inc. is shaping the future of media strategy and revenue. https://lp.chartbeat.com/chartbeat-inc Chartbeat, the content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, robust reporting, and more help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content.

Seller

Chartbeat

Discussions

Chartbeat Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Orly Halpern

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 69 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Chartbeat Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Chartbeat, and what problem is it built to solve?

Chartbeat is a real-time analytics platform for publishers and content creators. It helps them understand how audiences interact with their content, track performance, and make data-informed decisions about their digital presence.

What languages does Chartbeat support?

Chartbeat supports one language: English.

What company sizes and industries is Chartbeat the best fit for?

Chartbeat’s reviewer-reported fit is strongest among mid-market and enterprise teams, with positive feedback also coming from small businesses. The industries represented most prominently include digital media and publishing-related organizations.

Company size: Mid-market teams
Company size: Enterprise teams
Company size: Small businesses
Industry: Online media
Industry: Newspapers and publishing
Industry: Broadcast media

What customer support options does Chartbeat provide, and how do users find the overall support experience?

Support is available through online resources and direct assistance, including the knowledge base, email/help desk, and chat. Chartbeat’s support experience is described as responsive and helpful, with users valuing quick technical assistance and personalized guidance.

What features or capabilities could make Chartbeat even more useful?

Chartbeat could be more useful with deeper historical analysis and more flexible ways to explore and export data. Improvements that would help include:

Extend historical reporting and allow more flexible date ranges for comparisons and analysis.
Add more flexible filters, sorting, search, and report exports to make specific content and metrics easier to find.
Expand measurement for additional content and outcomes, including video engagement and subscriber conversions.

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Triyanto P.

Mid-Market (51-1000 emp.)

5/19/2024

"Excellent Real Time News Traffic Analysis"

4/5

What do you like best about Chartbeat?

Provide the users real time data traffic on website, app and other platform to understand better the users behavior. Also the integration is easy along with numerous features that helps marketers to detect the current trend. For the technical side, the implementation is also easy compared to other monitoring platform. As a marketing manager for news and have been using the Chartbeat for more than a year, I use the platform frequently to control the current trends and give our users news the might be interested to. The platform also equiped with attentive cutsomer support even though we have no major issue in the last one year of using. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

The thing I dont like about Chartbeat is the platform failed to give us overview what topic, keyword, and issue that will be booming in the next few days. As marketer, we rely on SEO analysis from other platform to monitor the next trends that might be booming in the region. Along with AI, I guess chartbeat will stand out not only as analysis and monitoring the trend, but also predicting the issue and user behavior for marketer. Review collected by and hosted on G2.com.

What problems is Chartbeat solving and how is that benefiting you?

For News and Media company, we compete to enhance the content delivery speed to our competitor and Chartbeat has successfully help us to monitor the current trend analysis, so we can manage the campaign easier. As our media keeping up with current trends, the strategy has impact to our MAU and overall business revenue. The monitoring from tha Chartbeat data analysis also help us to manage what content should be produce more and what should be stopped. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Joshua M.

Small-Business (50 or fewer emp.)

4/15/2024

"Excellent way to keep up with view goals"

4/5

What do you like best about Chartbeat?

I use it quite often to easily check out where I am on a given day. I have not yet needed its customer support, but even if I did, it is easy to get in touch with someone. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

As my company has been emphasizing videos more often, I feel like it would be nice to have a way to easily keep track of video views. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Ashfaq A.

Senior Manager

Newspapers

Mid-Market (51-1000 emp.)

4/17/2024

"Best newsroom analytics"

4/5

What do you like best about Chartbeat?

I think Realtime analytics is the best about Chartbeat. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

Top stories are coming based on Engagement minutes rather than pageviews. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Gustavo S.

Gerente de Tecnología - CIO

Mid-Market (51-1000 emp.)

4/15/2024

"Fundamental tool in Media to measure the audience"

5/5

What do you like best about Chartbeat?

The level of maturity that the tool has and how they are adding functionalities to it. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

We find the measurement of conversions into subscribers to be of little use. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

Verified User in Publishing

Small-Business (50 or fewer emp.)

4/19/2024

"Great for real time metrics"

4.5/5

What do you like best about Chartbeat?

Precise real time metrics. Great heads Up display plugin Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

Lack of social post integrations. HUD for Articles. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Delaney S.

Marketing Coordinator

Mid-Market (51-1000 emp.)

Updated 2/22/2023

Originally submitted 1/26/2023

"The Most Innovative Tool of 2023"

4/5

What do you like best about Chartbeat?

I can easily see the progress and success of our editorial sites in real time. No other tool on the market even compares to Chartbeat. It's something I check on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

I sometimes wish it was easier to navigate between editorial sites. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Stephanie S.

AM Content Coordinator, Reporter

Mid-Market (51-1000 emp.)

11/18/2022

"Super helpful for keeping people engaged on our website"

5/5

What do you like best about Chartbeat?

When I'm editing the front page of our site, I use Chartbeat to see which articles are grabbing people's attention. It's helpful to keep people engaged, reading, clicking around. I love the daily reports that tell me which of my stories got the most views so I can see if people are actually reading my work and if not, I can try to improve on that. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

Before a training session there were a few features I didn't know how to use but now I do. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Molly P.

Technical Writer

E-Learning

Mid-Market (51-1000 emp.)

4/18/2023

"Traffic monitoring with Chartbeat"

3/5

What do you like best about Chartbeat?

The platform has nice visuals and it's a neat and clean interface. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

Sometimes articles were duplicated in metrics when URLs were redirected. Also sometimes attributed articles to the wrong author. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Michelle B.

Senior Online Journalist

Enterprise (> 1000 emp.)

11/24/2022

"Chartbeat in an exceptional tool"

4.5/5

What do you like best about Chartbeat?

I love using Chartbeat to keep an eye on how stories are performing in real-time, but I also love the historical data it provides. It helps me plan future content. Review collected by and hosted on G2.com.

What do you dislike about Chartbeat?

I haven't found anything I don't like about Chartbeat. Review collected by and hosted on G2.com.