Digital River MyCommerce

Digital River MyCommerce

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MyCommerce is a low cost, quick-to-market, self sign-up ecommerce platform, designed for companies who sell digital products and want to take their business into global markets. MyCommerce takes the complexity out of global ecommerce so business users can focus on delivering great products, creating a localized shopping experience, and growing their business on a global scale.

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Showing 60 Digital River MyCommerce reviews
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Patrick M.
Validated Reviewer
Verified Current User
Review Source

"Excellent, Reliable and Highly Flexible Platform Run By A World Class Management Team"

What do you like best?

From a business perspective, the most important aspect of MyCommerce is its reliability. It is a rock-solid product that is run by a highly organized and dependable team. Due to the nature of our business and its position in the downloadable computer software industry, we often require complex and customized solutions to deliver value to our end users. The MyCommerce team has been an absolute pleasure to work with and has helped us complete these complicated objectives reliably and in a timely manner. The platform, itself, is also very easy to work with, and provides a lot of very flexible options, straight out of the box. All in all, MyCommerce provides a great service, on which our business depends on a daily basis.

What do you dislike?

Our relationship and usage of MyCommerce has been great. I honestly have no complaints with any aspect of their service.

Recommendations to others considering the product:

Try out the platform, it works great and offers great reliability and flexibility!

What problems are you solving with the product? What benefits have you realized?

MyCommerce is the primary payment gateway that our customers use to purchase our downloadable software products. Over the years, MyCommerce has helped us to adapt to the changing needs of our customers and marketplace and have assisted with many complex integrations, including subscription billing and seamless, flexible multi-currency pricing.

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Dr. Julian K.
Validated Reviewer
Review Source

"Initially thought it was a scam but seems OK"

What do you like best?

Issue was eventually resolved as I received a refund from vendor.

What do you dislike?

I initially wrote:

"Two months ago I bought a product which uses this platform and I got a dead link to download the software. The server issuing the error belonged to MyCommerce, so as a technical issue it was probably their problem and not the vendors. Support told me to write to the vendor as they saw it as their responsibility. How can it be as it was a server error?. Since early July I have had no feedback from the company or the vendor about the issue. I may correct this review if the issue is resolved but until it is it stays."

Well I received a refund after all that so that put things straight

What problems are you solving with the product? What benefits have you realized?

Well it would have been nice to have the software I ordered (Google Translate Client) but it didnt work out and I got a refund in the end.

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
Andrey M.
Validated Reviewer
Verified Current User
Review Source

"My experience on using two of Digital River e-commerce platforms: ShareIt and MyCommerce."

What do you like best?

Digital River includes few e-commerce platforms and I used ShareIt and MyCommerce(RegNow) services only. Both services were used to get payments from the customers for the products and services. We used RegNow as main affiliate channel and the ShareIt -- as main payment system during the years. On the RegNow, I very like the product license keys delivery configuration option. This is an unique one and very flexible. On ShareIt platform I like the shopping cart customization possibilities. It allows to create really custom shopping card and assign it to selected regions and countries.

What do you dislike?

On RegNow I do not like the product configuration options. WHen you need to setup a new product in the control panel you had to apply a lot of options which you do not need and which you do not like to use. It occures because of catalog listing requirements to have the product listed in the catalog and to look it good. But if yo do not like to list the roduct in public catalogue you have to fill in all these options becuase most pf them are required.

On the ShareIt platform I do not like some limitations for the payment types which are supported, For example we can not offer to our clients from USA the ACH or bank wire transfers. Also, the processing of the Purchase Order is not convenient enough.

Recommendations to others considering the product:

Try different e-commerce services offered by Digital River, each of them has unique features and options. We have to use few services in the same time to cover all our requirements in the tools and features.

What problems are you solving with the product? What benefits have you realized?

As a software developer company we need to sell our products world wide and we can not do it properly on own side. The e-commerce platforms from Digital River helps us to organize working with the clients, resellers and affiliates in confortable way.

Dasting H.
Validated Reviewer
Review Source

"Mycommerce is a stable, stable and easy to use online payment platform."

What do you like best?

1.Mycommerce provides the stable shopping cart for vendors, we have no need to worry about any interruptions during the shopping process.

2.It also provide us with a nice payment type optimization, help user choose the best payment method when checkout.

3. The flexible coupon features also help us growing online reviews.

4. Nice report export features, we can save much time to calculate sales and revenues.

What do you dislike?

1. Subscription management is not easy to use in Mycommerce, it's hard to manage and lookup subscription orders.

2. The are fewer default cart styles in Mycommerce, it's also very hard to customizing cart style in control panel , we can only change some simple cart style.

3. The product cannot be managed in batches, and there is no import and export function.

4. Subscription orders cannot set non-US dollar currency at the same time; Requirement: In which currency the user pays, which currency price is used for renewal;

Recommendations to others considering the product:

Mycommerce is a very easy to use\ reliable online payment platform for online marketing.

What problems are you solving with the product? What benefits have you realized?

With Mycommerce, we can sell product all over the world without worry about worldwide payment issues and shopping cart localization optimization.

jessica m.
Validated Reviewer
Verified Current User
Review Source

"Reliable and effective processing solution"

What do you like best?

immediate and helpful professional services. you can either manage your account yourself or have their team assist as needed.

What do you dislike?

I want to promote my product on mycommerce regnow affiliate but they do not allow any longer which is very bad if they can reconsidered there decision it will help a lot of merchant as i have seen there affiliate giving very good sales

Recommendations to others considering the product:

Highly recommended for businesses looking to both establish more solid processing as well as scaling up their sales.

What problems are you solving with the product? What benefits have you realized?

multiple currencies, high converting carts, customized solutions that fit our business needs. we need carts that can be customized, optimized and analyzed repeatedly

Andrey F.
Validated Reviewer
Verified Current User
Review Source

"Digital River MyCommerce is great platform to sell software"

What do you like best?

They have everything for your customers:

1. Multi-currency support

2. Multi-language support

3. All payments methods support

4. You can easily customize your cart

What do you dislike?

I wish they had more cart design options and split-testing feature so we could see which cart version gives us more ROI.

Recommendations to others considering the product:

Digital River MyCommerce is the best if you want all-in-one eCommerce solution for selling your software online.

What problems are you solving with the product? What benefits have you realized?

Digital River MyCommerce is a great platform to sell software online. It tracks all the subscription renewals and upgrades automatically plus can be used with current affiliates efficiently.

steve m.
Validated Reviewer
Verified Current User
Review Source

"Complete global solution for payment processing"

What do you like best?

Their continued support and dedication for our business

Analysis reports

Quick response

Help in analyzing user behavior and scaling operations

What do you dislike?

the payment cycle is slow they should pay twice in month as a merchant it hard to manage without money.

What problems are you solving with the product? What benefits have you realized?

This product has been great for us to scale our orders upward while giving us business a solid resource and tool for processing and managing our orders. There are some very good cross/sell opportunities and also provides a great opportunity to customize and optimize carts to yield higher conversion rates.

Patrick B.
Validated Reviewer
Review Source

"Very reliable"

What do you like best?

I've been using MyCommerce for years for my software business. It allows me to automate the whole process since I can install a script on their server to create usernames and activation codes from the purchaser's information.

What do you dislike?

Chargebacks are probably the biggest problem. I think purchasers don't recognize Digital River MyCommerce when they're buying software from my company since the name is different. They think someone is trying to fraudulently use their credit card and they initiate a chargeback.

Recommendations to others considering the product:

Good solid solution for e-commerce.

What problems are you solving with the product? What benefits have you realized?

Automation is key for me since I'm a one man business and sell to people all over the world who expect to receive their activations codes immediately after purchasing.

U
User
Validated Reviewer
Review Source

"Very happy but I can see a few ways to improve the work of MyCommerce (RegNow)."

What do you like best?

MyCommerce (RegNow) is a great platform for the vendors to sell their software products, and MyCommerce (RegNow) has very friendly personal who is always ready to help in a quick and professional way.

What do you dislike?

1/ I think that the old name RegNow was stronger and better for the software selling business than the new one MyCommerce (RegNow was renamed to MyCommerce). Regnow was more understandable and neutral psychologically for the user when he was buying a software license (I buy - I "reg now" my license = I am paying my money "registering now"). When the user is buying a software license today from "MyCommerce", he is paying money (from his point of view) not to "MyCommerce" but to "TheirCommerce." The name of "MyCommerce" must brink for the company less money that the old well-known name of "RegNow".

2/ It looks like MyCommerce (RegNow) today is more abandoned that, for example, ShareIt. The load time for the Product Page and Product Buy Page of MyCommerce (RegNow) is not quick enough - from 2 seconds to 5-7 seconds and even more (first of all, it is necessary to optimize few permanent images in HTML code of the above Pages - they were uploaded a long time ago, not optimized, and forgotten). Besides, there are other well known methods to reduce the load times of the above pages which is worth of trying.

Recommendations to others considering the product:

MyCommerce (RegNow) is a good choice for the vendor, but I understood that Digital River ShareIt is a better choice.

What problems are you solving with the product? What benefits have you realized?

I am a vendor, and I am selling my software products. I am very happy and fully satisfied with this part - MyCommerce (RegNow) assists the vendors not to think about how to receive their money earned.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Digital River's MyCommerce"

What do you like best?

Digital River's MyCommerce is the primary payment gateway that our worldwide customers use to pay for the software they order from us. It is very safe as well as cost effective to use a 3rd party way like MyCommerce.

What do you dislike?

There are only two disadvantages of Digital River's MyCommerce platform. The first one is that they should support a role-based multi-user environment. The second has to do with the "Publisher" as it appears on the invoices. In most cases, the "Publisher" of the product may not be a physical person but a whole company.

What problems are you solving with the product? What benefits have you realized?

We use it as a payment gateway.

Very safe as well as cost-effective.

Lynn F.
Validated Reviewer
Verified Current User
Review Source

"Great E-commerce Platform for Software Developers"

What do you like best?

Detailed order details, revenues and VAT.

What do you dislike?

No source of orders, which is not convenient to analyze the sales.

Recommendations to others considering the product:

yes

What problems are you solving with the product? What benefits have you realized?

It is expensive and comprehensive to create an online payment by our own on our site, so it is very convenient and safe to use a 3rd party way like Digital River Mycommerce. We benefit a lot including saving human and technology cost, easy access to local payment, etc.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent Product, Service and Support"

What do you like best?

Virtually no downtime, very fast support the few times I've needed help, easy to use and makes running my business much easier.

What do you dislike?

They no longer support international bank transfers which is not a deal breaker but is a big annoyance as I get hit with exchange rates twice.

What problems are you solving with the product? What benefits have you realized?

I don't have to worry about all the difference tax rates from various countries. I do business around the world but I do not have the resources to properly handle all the tax rates. Digital River makes this much easier by handling it all for me.

Umberto C.
Validated Reviewer
Review Source

"Digital River ecommerce"

What do you like best?

The Esellerate part of the Digital River company, with a software SDK that allows custom programming, and the Split-Pay feature, that allows splitting revenues between different people involved in a project.

What do you dislike?

Esellerate SDK hasn't been updated since 2007 and doesn't have a native 64 bit version, which requires lots of additional effort when creating a 64 bit app.

Recommendations to others considering the product:

Be sure to check their Esellerate SDK documentation.

What problems are you solving with the product? What benefits have you realized?

Making a product with several collaborators around the world, and let them be paid independently by Digital River. Protecting software with activation technology using the Esellerate SDK.

Rick Q.
Validated Reviewer
Verified Current User
Review Source

"Much better experience than my previous vendor"

What do you like best?

I like that my customer sees a shopping cart so that they can buy more than one of my products.

What do you dislike?

Replacing existing files is not as easy as it should be.

Recommendations to others considering the product:

It works well for me with a simple slate of software products that I sell.

What problems are you solving with the product? What benefits have you realized?

It allows me to sell and deliver products worldwide.

GiMeSpace S.
Validated Reviewer
Verified Current User
Review Source

"Easy all in one solution for publishing and selling software"

What do you like best?

Everything is fully automated, I do not need to do much to keep the online business running.

What do you dislike?

Software passport is no longer supported. Would be better if some new software protection system including code signing etc would be available.

Recommendations to others considering the product:

Still the standard for selling software

What problems are you solving with the product? What benefits have you realized?

Distribution, trial period and selling of my software.

AI
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"A Considerate Payment Platform for Comapnies' Choice"

What do you like best?

The timely data processing makes me and our company know the sales in derails very fast and intuitive. It shows the most wanted data in the overview with digital numbers and charts showing the sale trends. The most important, Mycommerce team provides the most thoughtful services, Laura and Chris in China helped me a lot!

What do you dislike?

There are lots of terms need users to check out. For me, it's not easy to understand the calculation of all kinds of fees.

What problems are you solving with the product? What benefits have you realized?

MyCommerce supports to generate specific links for customers with a special discount. That helps our company to customize price plans for customers from different countries.

E
Executive Sponsor
Validated Reviewer
Review Source

"MyCommerce platform provides a rich set of tools for worldwide sale of products"

What do you like best?

Worldwide availability, including handling of all VAT/Sales Tax in every venue.

MyCommerce supports extensive options for distribution.

Marketing support for affiliate sales, including compensating affiliates based on my rules.

Reliable timing of monthly cycles.

What do you dislike?

Sales completed before the first of any month don't reach me until the 15th of the next month.

Customer support is uneven at best.

The checkout bill is confusing with the way they decide how to show taxes and discounts.

Recommendations to others considering the product:

MyCommerce is expensive because of all the features and services performed. It takes some time to fully configure a reasonable product display, offers, and marketing strategy. Understand what the required outcomes are and make sure to address them along with the additional support features.

What problems are you solving with the product? What benefits have you realized?

Worldwide online sales of our downloadable software subsciptions.

Milan P.
Validated Reviewer
Verified Current User
Review Source

"Excellent and easy to use service for eCommerce integration"

What do you like best?

It takes care of all the things behind the scenes: payments processing, handling taxes, handling cross sales, promotions...

What do you dislike?

Currently underdeveloped API and rather incomplete documentation.

What problems are you solving with the product? What benefits have you realized?

Selling WordPress plugins. This eCommerce platform is taking care of the whole payment process, including payments, handling taxes for all the world countries.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"It was ok in its day, but overpriced now"

What do you like best?

interface is simple and payments work as expected

What do you dislike?

high prices compared to other services, and the interface - while simple, is annoying that they moved the total balance out of the orders page. Now have to go to 2 places to see commonly accessed information

Recommendations to others considering the product:

Would not recommend I'm afraid - their support is through forums, which needed a separate login (so basically, no real support). Prices are too high

What problems are you solving with the product? What benefits have you realized?

Solving the payment in overseas countries - they handle the countries taxes

DiffEngineX L.
Validated Reviewer
Verified Current User
Review Source

"Digital River is an established company you can rely on"

What do you like best?

Digital River works and can be trusted and we have used them for over a decade.

What do you dislike?

The fees are a little bit higher than PayPal.

Recommendations to others considering the product:

Digital River handle sales tax (VAT) in Europe for you.

What problems are you solving with the product? What benefits have you realized?

Digital River handle sales tax (VAT) for us in Europe.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Digital River MyCommerce"

What do you like best?

They make selling software online as easy as "set it and forget". SplitPay - Wish others like Apple and MS would implement something likes this in their store fronts!

What do you dislike?

Lack of database query options. No way to find order based on serial number. Difficult to get a complete customer database. There are no current plans to update their developer payment plug in for 64-bit windows.

Recommendations to others considering the product:

I have had very few issues with eSellerate.

What problems are you solving with the product? What benefits have you realized?

Processing online payments. Automatic serial number generation.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Reliable service and good customer service"

What do you like best?

Customer service is responsive. Over many years I have always had prompt service and all issues resolved.

What do you dislike?

Nothing really. The fees are higher than for example, just using paypal payments, but you get more than just a payment processor.

Recommendations to others considering the product:

They are reliable, honest. Never hand an issues in many, many, years.

What problems are you solving with the product? What benefits have you realized?

Digital River MyCommerce handles all my orders (payment processing and delivery of software keys). I do not have to worry about an ecommerce site, bank accounts, etc...

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent Platform for software and services"

What do you like best?

I like that I can create different product categories, uploading figures and texts, define price and the customer can choose from several payment methods. So I do not have to care about the organisation of the payment and the online shop

What do you dislike?

There are several similar login pages, and few connected pages, so it is a little bit confising

What problems are you solving with the product? What benefits have you realized?

I have my online shop there selling software and integrating with the licensing

David M. C.
Validated Reviewer
Review Source

"they are abandoning their product"

What do you like best?

just about everything about it is awesome

What do you dislike?

that they are abandoning their loyal users. they have stopped development of the eSellerate engine and will no longer update it or fix bugs

Recommendations to others considering the product:

don't bother. they are abandoning their product, the "eSellerate Engine", that works for in-app purchases, DRM, serial numbers, activations etc.

What problems are you solving with the product? What benefits have you realized?

everything. worldwide sales / shopping cart / tax collection, serial number management, activation management, subscriptions etc.

A
Administrator
Validated Reviewer
Verified Current User
Review Source

"Ecommerce platform review. "

What do you like best?

Easy to setup and run and manage marketing like coupons etc. Easy to setup templates. Reports are another great tool to understand sales.

What do you dislike?

Less control on email content that goes out to customers. Would be better if email content can be managed as well. Refunds are not automatic, they are processed by company instead users should have control on it.

What problems are you solving with the product? What benefits have you realized?

Simple cart management and ecommerce platform.

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