# Oracle Commerce Reviews **Vendor:** Oracle **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.0/5.0 **Total Reviews:** 188 ## About Oracle Commerce Oracle Commerce is the industry's top-ranked commerce solution that powers the world's best brands, and delivers a consistent, personalized cross-channel customer experience. Oracle Commerce offers a complete commerce software platform that enables you to deliver a personalized customer buying experience across all customer touchpoints, including the web, contact center, mobile devices, social media, physical stores, and more. ## Oracle Commerce Pros & Cons **What users like:** - Users value the **reliability** of Oracle Commerce for its stable performance and effective management of complex business needs. (6 reviews) - Users value the **scalable integration** capabilities of Oracle Commerce for effectively managing B2B and B2C operations. (5 reviews) - Users appreciate the **ease of use** of Oracle Commerce, noting its straightforward setup and user-friendly interface. (4 reviews) - Users value the **smooth management of large catalogs and heavy traffic** with Oracle Commerce for scalable e-commerce operations. (4 reviews) - Users value the **enterprise-grade scalability** of Oracle Commerce, effectively managing both B2B and B2C operations. (4 reviews) - Users appreciate the **customizability** of Oracle Commerce, enabling tailored experiences for both B2C and B2B markets. (3 reviews) - Users value the **straightforward setup** of Oracle Commerce, ensuring a seamless implementation experience for enhanced usability. (3 reviews) - Product Management (3 reviews) - Data Management (2 reviews) - Users find the **easy integration** with legacy systems and third-party services highly beneficial for their business needs. (2 reviews) **What users dislike:** - Users note the **high cost** of Oracle Commerce, making it less appealing for small businesses or teams. (4 reviews) - Users find Oracle Commerce **not user-friendly** , citing its complexity and steep learning curve as significant challenges. (4 reviews) - Users often face **complex implementation** challenges that hinder the ease of setup and customization in Oracle Commerce. (3 reviews) - Users find the **steep learning curve** of Oracle Commerce challenging, requiring significant time to become proficient. (3 reviews) - Users struggle with the **complexity and high costs** of Oracle Commerce, making it challenging for small businesses. (3 reviews) - Difficult Modifications (2 reviews) - High Complexity (2 reviews) - Users face **slow performance** with Oracle Commerce, experiencing delays and difficulties in theme changes and transaction speeds. (2 reviews) - Time-Consuming (2 reviews) - Update Issues (2 reviews) ## Oracle Commerce Reviews ### 1. Powerful Personalization and No-Code Layouts with Safe, Staged Deployments **Rating:** 4.0/5.0 stars **Reviewed by:** Biswajeet S. | Web Development Co-Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Oracle Commerce?** The Best: Content Variation Slot feature: with this we can PERSONALISE how the website layout looks for a specific user depending on their shopper profile attributes like age, gender, etc. The other great features: 1) Multi site instance arcitecture: Allows using completely unique brand store pages across different domainname, but still have a Unified Search Index. And then a customer can use ONE account that works for all stores with the Global Shopper Profile Credentials feature. 2) 12 Column Grid View: one can literally customise and manage sub components just by dragging and dropping, no need to write any CODE. 3) Safe Website deployment: We dont publish a website live immediately. we keep our website in Staging Environment grouped into a container called Workset. then after reviewing we send it to Publishing queue. **What do you dislike about Oracle Commerce?** The architectural split between legacy Storefront Classic and the newer Open Storefront Framework is confusing. Sometimes design tools or layout guides apply strictly to Classic and dont work natively on an OSF setup. then there is a rigid database limitation where combining multiple collection IDs across layouts of 255 characters. If we exceed this number, the system throws an error, forcing you into manual layoutcloning workarounds. **What problems is Oracle Commerce solving and how is that benefiting you?** within a single admin login, ut solves the massive problem of managing complex multi-brand storefront infrastructure, global inventory trees, and customer support operations. then the integrated Agent Console is incredible help for support team. Features like :Shopping on Behalf of the Shopper ,allow an internal representative to securely take over a user's active session, adjust items during the order remorse period, or issue manual price changes on the fly. and for corporate clients: the seamless Oracle CPQ integration and native support for B2B Punchout Orders completely automate our bulk quoting and custom contract pricing workflows without any performance delays or external system friction. ### 2. Centralized, Stable Platform for Managing Large Catalogs and High Traffic **Rating:** 4.0/5.0 stars **Reviewed by:** RAJEEV K. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Oracle Commerce?** I like that Oracle Commerce provides a complete platform for managing online sales and product data in one place. It makes it easier to handle large product catalogs and customer data without a lot of confusion, since everything is centralized. The system also feels stable and continues to work well even when there’s a lot of traffic. I also appreciate how it connects with other Oracle tools, which helps keep business operations organized and running smoothly. **What do you dislike about Oracle Commerce?** Sometimes it feels a bit heavy and takes longer to load certain pages. The setup process can also be a little complex for new users who don’t have much technical experience. In addition, customizing features or making small changes sometimes requires developer support, which can slow down the work. Apart from that, once everything is set up, it works fine. **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle Commerce helps us manage our online store more easily by keeping all product, order, and customer data in one place. Earlier, it was difficult to handle large catalogs and keep track of inventory, but now everything stays updated automatically, which makes day-to-day management much simpler. It also improves the customer experience with a faster checkout process and personalized recommendations. Overall, it saves time, reduces errors, and makes our online operations run more smoothly. ### 3. Powerful, Scalable Commerce Platform—But Complex and Costly to Maintain **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Oracle Commerce?** Oracle Commerce is helpful because it makes managing an online store much easier. It lets businesses personalise the shopping experience, run promotions, and handle product management all in one place. The system also performs well even when many customers are on the site at the same time. In addition, it provides useful reports for understanding customer behaviour and sales, and it integrates smoothly with other business systems. **What do you dislike about Oracle Commerce?** One downside of Oracle Commerce is its complexity, which can make it difficult to use, especially for new users. Making changes often requires technical knowledge or support from a developer. The system can also be expensive to set up and maintain. In addition, updates and customisations may take time to implement, which can slow down day-to-day work. For these reasons, it may not be the best fit for small businesses or teams with limited technical skills. **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle Commerce addresses the challenge of managing large, complex online stores. It enables businesses to manage extensive product catalogues, handle high website traffic, run promotions, and deliver personalised customer experiences within a single system. For me, this means day-to-day e-commerce work is more structured and easier to manage, the site performs more reliably during peak periods, and I get clearer insights into customer behaviour, which supports better planning and decision-making. ### 4. Flexible Customization Empowers Unique Business Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Adarsh A. | I am Student doing Bachelors in computer applications, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Oracle Commerce?** •Flexible and powerful customization- Oracle Commerce gives our team the ability to tailor product catalogs, promotions, and customer experiences without being limited by rigid templates — which helps support unique business requirements. **What do you dislike about Oracle Commerce?** Steep learning curve, High cost of ownership, Heavy reliance on technical resources **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle Commerce helps us solve the challenge of managing complex, large-scale ecommerce operations across multiple channels. Before using it, we struggled with fragmented systems, limited personalization, and scalability issues. Key problems it solves: •Managing large product catalogs and complex pricing/promotions •Handling high traffic volumes without performance issues •Integrating ecommerce with ERP, CRM, and marketing systems •Delivering personalized customer experiences at scale ### 5. Scalable Commerce Solution with Strong Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Sahil A. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Oracle Commerce?** I like Oracle Commerce for its ability to manage B2B and B2C stores on a single, scalable platform. It has strong integration and customization capabilities and offers reliable performance for complex business needs. I appreciate that it addresses issues related to customer experience and solves challenges like manual order processing. Additionally, once the setup is complete, the platform is stable and scalable, which is a great advantage. **What do you dislike about Oracle Commerce?** I find that Oracle Commerce could have a more user-friendly interface. Also, reducing implementation complexity and simplifying configuration for non-technical users would be helpful. **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle Commerce solves customer experience issues, automates manual order processing, and allows me to manage B2B and B2C stores on a scalable platform with strong integration and customization. ### 6. Smooth Handling of Large Catalogs with Room for Usability Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Charan K. | Junior Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Oracle Commerce?** I like that Oracle Commerce handles large catalogs and heavy traffic smoothly. It's particularly useful for managing large-scale ecommerce operations, especially when there are many products to handle. It really helps with scaling the company by making it easy to manage large product catalogs. **What do you dislike about Oracle Commerce?** Right now, it could be made a bit more user-friendly and make things like handling simple. The learning curve is steep. The admin interface could be simpler. At first, it was difficult to set up the entire operation, but later after understanding, it is much simpler. **What problems is Oracle Commerce solving and how is that benefiting you?** I use Oracle Commerce to manage large-scale ecommerce operations. It solves the problem of scaling and makes handling a large product catalog easy. ### 7. Reliable, Scalable, and Seamlessly Integrated with Oracle Ecosystem **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Oracle Commerce?** One of the best things that Oracle Commerce provides is its reliability along with enterprise grade scalability and it also has a tight integration with oracle ecosystem which is another huge advantage. It also provides necessary security while using **What do you dislike about Oracle Commerce?** The only thing I dislike about it is its high cost of ownership which is one of the highest among other commerce platforms serving currently another one that I think is it is designed for a very complex B2B/B2C use cases **What problems is Oracle Commerce solving and how is that benefiting you?** Its helping to manage complex B2b selling as there are different prices for different customers and also has large/bulk orders where account specific catalogs and pricing helps a lot. It also has custom price lists which is also a great thing. ### 8. Tailored B2B Functionality Despite High Complexity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Oracle Commerce?** I like Oracle Commerce for its powerful search and guided navigation, and I find the experience manager and native B2B functionality very valuable. The MDEX 'hybrid' engine and guided navigation without dead ends really enhance my use of the platform. **What do you dislike about Oracle Commerce?** complexity of implementation and the Oracle tax high cost **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle Commerce solves the structural and operational headaches of managing a massive, global digital business. ### 9. Oracle Commerce Review **Rating:** 4.0/5.0 stars **Reviewed by:** Kolla S. | Implementation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Oracle Commerce?** Oracle Commerce is easily customizable platform that allows businesses to experiences for B2C and B2B markets. It easier to integrate with legacy systems and third-party services. It easier to sync pricing, inventory, and customer data. It contains the drag and drop elements of the UI designer and to make a interactive UI **What do you dislike about Oracle Commerce?** Oracle commerce take time to adapt for new developers. It is good toward large enterprises, so licensing, infrastructure, and maintenance costs may be out of reach for smaller businesses. **What problems is Oracle Commerce solving and how is that benefiting you?** Supports advanced product configuration, dynamic pricing, and catalog personalization. Integrates with Oracle ERP, CRM, and SCM for real-time data sharing and decision making. Automation in pricing, promotions, and inventory sync reduces manual work and errors. Handles multi-language, multi-currency, and region-specific. ### 10. Seamless Setup and Impressive UI for Dynamic Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Wilfried K. | ML engineer **Reviewed Date:** September 30, 2025 **What do you like best about Oracle Commerce?** I really appreciate the straightforward setup of Oracle Commerce, which made the implementation seamless for us. The user interface is very impressive, contributing significantly to the product's friendliness and straightforwardness, enhancing our user experience. Moreover, the agility of Oracle Commerce plays a vital role in making our business operations more dynamic and supports our faster growth. Lastly, the competitive pricing tier ensures that Oracle Commerce is a valuable and sustainable investment for my business. **What do you dislike about Oracle Commerce?** Nothing that I Dislike About the Oracle Commerce. **What problems is Oracle Commerce solving and how is that benefiting you?** I find Oracle Commerce enhances agility and user experience, making my business more dynamic and supporting faster growth. Its user-friendly interface and competitive pricing are also key benefits. ### 11. Oracle commerce I have been using this for more than 3 years and its perfect. **Rating:** 3.5/5.0 stars **Reviewed by:** Kirubel W. | Online and Agent Banking Officer , Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Oracle Commerce?** scalablity, large enterprises use the product, powerful product catalog, and B2B & B2C support. **What do you dislike about Oracle Commerce?** Price or the cost is very high, admin user interface is not user friendly, and long update . **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle Commerce provides robust product catalog management, which helps us organize, update, and display product information seamlessly, and this save time, and reduce errors. ### 12. I have used this for B2b Cloud based. **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek S. | Software Enginner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Oracle Commerce?** I like this because I've used this for the purpose of b2B cloud based platform so, more to use in my comany.Also it easy to be use also easy to implement things. **What do you dislike about Oracle Commerce?** some of the time it's not gave a customer support, we are use this software very frequenced. **What problems is Oracle Commerce solving and how is that benefiting you?** This is resolve problem for me and as well my friends because we are used this for E-commerce websites and B2B cloud based. ### 13. Top notch solution **Rating:** 5.0/5.0 stars **Reviewed by:** Yasser T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Oracle Commerce?** User-friendly, ease of implementation, scalable **What do you dislike about Oracle Commerce?** Nothing as the functionalities cover all my needs **What problems is Oracle Commerce solving and how is that benefiting you?** When running multiple online stores, getting the up to date investor, sales, volumes & values becomes a nightmare. ### 14. Oracle is always a good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Muntha B. | Associate Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Oracle Commerce?** We can create our own schemas under Oracle db. We can create n number of Tables/objects. **What do you dislike about Oracle Commerce?** Delay in response while triggering the Oracle. **What problems is Oracle Commerce solving and how is that benefiting you?** For our organisation, it is one of the product which can be used as e-commerce as strong as we will never miss the bond ### 15. Robust commerce solution with high customization capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Oracle Commerce?** extensive feature it offer a comprehensive suite of tools **What do you dislike about Oracle Commerce?** steep learning curve the platform can be complex for new users requiring signigiciant time and effort to master **What problems is Oracle Commerce solving and how is that benefiting you?** peronalized shExperiences with Personalized Shopping: It allows companies to design experiences for clients according to their tastes and actions. Higher conversion rates and happier customers are the results of this. ### 16. Powerful tool to help business with ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Yulia B. | Data Science & Analytics, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Oracle Commerce?** A good platform for all business sizes and easy to integrate with other softwares **What do you dislike about Oracle Commerce?** The cost pricing is a little bit confusing to understand **What problems is Oracle Commerce solving and how is that benefiting you?** It is helping to solve obstacles with B2B and B2C space - particulry when managing complex transactions ### 17. Review for Oracle Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Meet D. | Cloud Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2024 **What do you like best about Oracle Commerce?** It is a good platform for online business. It helps us to manage our e-commerce website easily and efficiently **What do you dislike about Oracle Commerce?** Considering pricing structure, it may be a bit hard for smaller businesses. However, because of its robust performance it makes worth considering for larger enterprises aiming for long-term growth. **What problems is Oracle Commerce solving and how is that benefiting you?** Mutiple issues are getting addresss by managing large product catalogs, streamlining order processing, and providing personalized customer experiences. ### 18. Very good product for business use **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed B. | Insurance Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Oracle Commerce?** The product is the best of the others for business purposes (eg. B2B and B2C). I feel easy to handle the software anytime and anyway than other software. I have had an excellent experience using the product. **What do you dislike about Oracle Commerce?** * It's a very costly product. * sometimes I feel slow in loading otherwise it's perfect to work on the software. * there is occurred some errors in the processing. **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle Commerce is facing some problems as an error issue on the portal. It will clear the issue. There is very amazing to promote the product on the platform which is helping to earn by this. ### 19. A good eCommerce platform for B2C and B2B businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul D. | Business Development Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Oracle Commerce?** API integration and ERP integration are too easy on Oracle Commerce. it has a modern framework. It supports mostly all currencies. Technical support is amazing. **What do you dislike about Oracle Commerce?** On Oracle commerce sometimes changing the theme is quite difficult. Also, transaction speed is quite slow. **What problems is Oracle Commerce solving and how is that benefiting you?** We helped many clients migrate from Magento to Oracle Commerce. because it's cost-effective than Magento and easy to manage all things. ### 20. Personal usage **Rating:** 4.5/5.0 stars **Reviewed by:** Guillermo C. | Commercial Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Oracle Commerce?** Oracle Commerce is designed to handle high-volume e-commerce websites, making it suitable for large enterprises with complex product catalogs and extensive customer bases. The platform also offers extensive customization options, allowing businesses to tailor their online stores to their specific needs. It provides a flexible framework that enables developers to build unique e-commerce experiences. **What do you dislike about Oracle Commerce?** I would only say that the site has a steep learning curve, and its implementation and customization can be complex and time-consuming. Businesses often require skilled developers and dedicated resources to manage and maintain the platform effectively. **What problems is Oracle Commerce solving and how is that benefiting you?** For businesses looking to establish or enhance their online presence, Oracle Commerce provides a robust framework to build and manage e-commerce websites. It offers essential features for product catalogs, shopping carts, and secure payment processing, enabling businesses to sell products or services online effectively. ### 21. Oracle Commerce works absolutely fantastic **Rating:** 4.5/5.0 stars **Reviewed by:** Kiran W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Oracle Commerce?** Its scalability and ability to handle high transaction volumes. - handle large catalogues, - complex pricing structures The platform offers personalisation features that facilitate businesses to deliver tailored experiences to individual customers. Multichannel Support: this enables businesses to deliver a constant shopping experience across multiple channels **What do you dislike about Oracle Commerce?** It has bit Complexity in implementation and configuration Users may need to be equipped with specialized skills and expertise for ultimate use according to their needs. The licensing and implementation costs can be significant. **What problems is Oracle Commerce solving and how is that benefiting you?** Unique E-commerce Experience: this provides businesses to establish and manage their online presence by providing a complete e-commerce platform and user-friendly online shopping experiences. Personalisation and Customer Engagement ease tailored product recommendations, promotions, and content based on customer preferences and behaviour. ### 22. About Oracle commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Sanjeev K. | Senior Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Oracle Commerce?** Oracle Commerce, which is an excellent e-commerce platform that offers a wide range of features to help businesses optimize their online sales channels. These features include advanced search capabilities, customizable product catalogs, and personalized customer experiences **What do you dislike about Oracle Commerce?** It really is a unified platform, if you use all of Oracle's other tools to support.Customization can be a hassle, depending on what is needed to be done. Some parts of the software are a black box for developers. Most of the software libraries are outdated **What problems is Oracle Commerce solving and how is that benefiting you?** Some parts of the software are a not good for work for developers. Most of the software libraries are old and outdated it can be changed and moderate to more productive . ### 23. "Solid, reliable, and unquestionably advanced" **Rating:** 5.0/5.0 stars **Reviewed by:** Abhiram C. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Oracle Commerce?** The entire feature set is at the enterprise level. Both the apparent tight security and the rapid data segregation are undoubtedly of the highest calibre. The RPL works like a charm, and automation is also sophisticated. **What do you dislike about Oracle Commerce?** Outside of the workplace, I don't believe it is particularly useful because I would use my computer at home without that specific software. That is my opinion. **What problems is Oracle Commerce solving and how is that benefiting you?** It's really beneficial in a variety of ways, most of which are difficult to explain, but in my previous job I would constantly utilise it for assistance in sales-related aspects, since it was quite helpful for contacting people. ### 24. Best e-commerce platform **Rating:** 4.0/5.0 stars **Reviewed by:** Sumit m. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Oracle Commerce?** It can handle huge volumes of data and is suitable for all types of organizations. We can customize the platform according to the customer's need which helps in increased customer engagement. **What do you dislike about Oracle Commerce?** As the platform setup is complex, it requires significant resources and time. The user interface of Oracle Commerce is outdated, which can be improved to provide the best experience for customers. **What problems is Oracle Commerce solving and how is that benefiting you?** We can integrate Oracle Commerce with different enterprise systems, which can help better utilize the organization's resources. It can handle huge amount of data even during peak periods without interrupting the customer experience. ### 25. Oracle Commerce review. My 2 years of experience with the best e-commerce platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Benson M. | Head Of Real Estate & CFO, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2023 **What do you like best about Oracle Commerce?** Oracle Commerce can handle huge volumes of data. It is highly customizable to suit your needs. Scalability. Functionality. Performance. Intuitiveness and user-friendliness. It is very easy to use and adapt. **What do you dislike about Oracle Commerce?** Since i started using Oracle Commerce i have never recorded any challenges. **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle Commerce is the best and most secure e-commerce platform i have ever used. It is highly customizable to suit your needs. It supports multiple languages. It is very easy to adapt to our business needs. ### 26. The Oracle Commerce Effect. **Rating:** 5.0/5.0 stars **Reviewed by:** Christian J. | System Administrator , Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Oracle Commerce?** The most helpful about Oracle Commerce is how customized its to meet the standards. I alos like the ability this product has to handle data in a large volume. **What do you dislike about Oracle Commerce?** Nothing yet to note down as a downside. Oracle Commerce meets company requirements. **What problems is Oracle Commerce solving and how is that benefiting you?** This platform has streamlined the management of e-commerce and proved to be one of the best in the modern technology. ### 27. Oracle Commerce Review **Rating:** 4.0/5.0 stars **Reviewed by:** Simranjit K. | Account Management Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Oracle Commerce?** 1. Scalability- Allows to handle large volumes of incoming traffic and complex needs. 2. Best dashboards for analysing the data. 3. Modernize Framework. 4. Understands business requirements and adaptability to any any situation is great. **What do you dislike about Oracle Commerce?** Everything is great about this tool, I didn't dislike anything. **What problems is Oracle Commerce solving and how is that benefiting you?** Software is user friendly and helped me solve complex problems related to sales variance analysis, and also effective in business decision making. ### 28. Good software for business use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Textiles | Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Oracle Commerce?** Oracle Commerce is software which is user friendly which means I need not think too much while using. This software has wide range of features and tight security policies. **What do you dislike about Oracle Commerce?** Oracle commerce has less compatibility for workinf with different interfaces. Out of office this software has less usage which makes it a point less useful among other softwares **What problems is Oracle Commerce solving and how is that benefiting you?** User friendly soctware makes easy handling for different types of users. It is used majorly for sales related aspects which allow finding different contacts regarding this. ### 29. Powerful platform **Rating:** 4.0/5.0 stars **Reviewed by:** Bharath K. | Associate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Oracle Commerce?** Framework is modern. Easy integration. Recommendation of products to potential clients is good Free upgrades. Good technical support. **What do you dislike about Oracle Commerce?** Search system is not that great. Processing speed. No auto suggest while searching **What problems is Oracle Commerce solving and how is that benefiting you?** Plain and easy Customer interface. Helpful Technical support team ### 30. Uses of Database management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2023 **What do you like best about Oracle Commerce?** It's Report generation and log mentanance. It is very efficiently manage all the data of organization. **What do you dislike about Oracle Commerce?** It is need to know about how to use and their processing time. Difficult to use as user friendly. **What problems is Oracle Commerce solving and how is that benefiting you?** Data management and report generating. ### 31. quality and functionality **Rating:** 5.0/5.0 stars **Reviewed by:** rafael s. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Oracle Commerce?** the ease of use of the tool, it provides a simple and efficient experience **What do you dislike about Oracle Commerce?** the current price of the product and the improvement process are not very adaptable **What problems is Oracle Commerce solving and how is that benefiting you?** platform integration ### 32. Oracle - The best in creating user friendly and most useful applications for customers. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Oracle Commerce?** Very efficent in performance and right to the point for the customer **What do you dislike about Oracle Commerce?** user flow of the application could have been better. **What problems is Oracle Commerce solving and how is that benefiting you?** Platform helps in managing eCommerce stores in simplest ways ### 33. Comprehensive cloud-based eCommerce platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Oracle Commerce?** It's scalability which allows it to handle large volumes of traffic and complex merchandising needs **What do you dislike about Oracle Commerce?** High cost, integration challenges and complexity **What problems is Oracle Commerce solving and how is that benefiting you?** It is solving the problems with fragmented customer data, scalability, etc. and helping with customer engagement ### 34. Usage wise best product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Oracle Commerce?** Easy to use and adopt the product for all users **What do you dislike about Oracle Commerce?** Did not face any challenges as of now while using the product **What problems is Oracle Commerce solving and how is that benefiting you?** Easy to access and manage the product ### 35. Helps you to grow your sales **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Oracle Commerce?** Adaptability to our business needs is great **What do you dislike about Oracle Commerce?** Item loading time on the browser is prolonged **What problems is Oracle Commerce solving and how is that benefiting you?** Easy to configure the items using CPQ ### 36. Good Self service experience for customers **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Oracle Commerce?** Consolidated tool for all available countries **What do you dislike about Oracle Commerce?** language issues on the console and some unexpected error **What problems is Oracle Commerce solving and how is that benefiting you?** seamless subscription management ### 37. simplified CPQ integration and continuous updates **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Oracle Commerce?** simplified CPQ integration and continuous updates **What do you dislike about Oracle Commerce?** Limitation in terms of customization of product **What problems is Oracle Commerce solving and how is that benefiting you?** Integration with CPQ was seamless ### 38. Great Product! Would highly rec! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Oracle Commerce?** Oracle Commerce includes a fully-featured, extensible SaaS commerce solution that is delivered via the Oracle Cloud. I love how it supports B2C and B2B models. ALL ON ONE PLATFORM! **What do you dislike about Oracle Commerce?** This product requires some sort of learning in the beginning. Once you have everything down and all the features are learned, it is smooth sailing from there on out. **What problems is Oracle Commerce solving and how is that benefiting you?** Being able to use Oracle Commerce to solve all my commerce solution is the best benefit that I have. I utilize this on a daily basis for the management of my company and would not trade it for any other platform solely because of all its functionality. ### 39. An average program **Rating:** 2.5/5.0 stars **Reviewed by:** Kristina B. | Waitress, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Oracle Commerce?** It was simple and easy to use in a basic retail setting. The interface was clean and modern. Processing time was a lot faster and simpler to use. I appreciated how easy it was to process transactions in comparison to the program we used previously. **What do you dislike about Oracle Commerce?** I didn't dislike anything, it was a basic program that was easy to use. We upgraded to oracle and I didn't dislike it. **What problems is Oracle Commerce solving and how is that benefiting you?** The time it takes to check out clients. In the old program we used there were so many different back logs we had to go into to find codes, specific transaction types and with Oracle it is organized into one localized program making it exceedingly more efficient and preventing us from being backed up. ### 40. Oracle commercial **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek K. | Quantitative Analytics Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Oracle Commerce?** Simpler GUI, High functionality and easy to use **What do you dislike about Oracle Commerce?** Higher load time. All other things are really nice **Recommendations to others considering Oracle Commerce:** Worth it **What problems is Oracle Commerce solving and how is that benefiting you?** An e-commerce platform which connects B2C to B2B ### 41. Oracle Commerce : Solution For Your Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Rajkishore M. | Founder & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Oracle Commerce?** This is like a manager of your business. Your every need will be fulfilled by this software. If you are on B2B or B2C business then it will help you to manage your store in a different way. It has lots of templates to show your storefront unique. It will automate your operation and will make your business simple. Starting from shopping to checkout, shipping, returns and refunds all can be managed in a single platform. You can give ur customers mobile friendly service. Easy to user interface. Integration with other softwares is very easy. **What do you dislike about Oracle Commerce?** Nothing to be dislike. But free trail facilities for a limited time should be given to beginners to understand the features and how it works. **Recommendations to others considering Oracle Commerce:** I will recommend this to businesses which works with mainly B2B & B2C platforms. It will make your business automated. Mainly inventory management, shipping will be easy. It will help to grow your business socially too. You can integrate with another shopping platforms like Amazon, Shopify etc easily and orders will be synchronised automatically. **What problems is Oracle Commerce solving and how is that benefiting you?** We have integrated our logistics management with this software. Through this we can check our inventory easily. Easy to search products , filter with customer wise, client wise and all process are automated. Our franchise model, clients management are getting functioned with this software. ### 42. Oracle Commerce Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Oracle Commerce?** The best thing is that it offers a single platform that natively supports both B2C and B2B transactions **What do you dislike about Oracle Commerce?** Documentation is not very easy to understand and also it requires a little bit of technical knowledge **What problems is Oracle Commerce solving and how is that benefiting you?** Used for sales analysis of a small business ### 43. Best Product For Accounting & Data Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Oracle Commerce?** Easy and user friendly tool. Any newbie can learn it quickly with not much difficulty. As far as I have seen this is the best tool for account management. Also we can connect to multiple ecommerce platforms like BigCommerce, Shopify etc. **What do you dislike about Oracle Commerce?** The support part for the tickets/issues raised could be improved. Webhooks links documentation part could be improved a little more. **What problems is Oracle Commerce solving and how is that benefiting you?** Connecting the Oracle ecommerce with ecommerce platform like Shopify. Managing all the accounting data from this simple tool. Moreover it gives a complete financial and organizational visibility. ### 44. Easy to use and full of features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Oracle Commerce?** Good dashboards for visualising the data **What do you dislike about Oracle Commerce?** Price is Little bit high and product can be improved on that side **What problems is Oracle Commerce solving and how is that benefiting you?** Visualization of sales data ### 45. Best app you'll come across **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Oracle Commerce?** It offers world's best brands and the personalized software experience to the customer is commendable. **What do you dislike about Oracle Commerce?** It may be hard to sometimes find something specific. **What problems is Oracle Commerce solving and how is that benefiting you?** Buying of software related to my job has been so much easy from this. ### 46. Modern cloud based solution to b2b and b2c based commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Neeraj C. | Information Technology Delivery Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Oracle Commerce?** Cloud native, full featured and saas based solution. Easy to create and manage store. **What do you dislike about Oracle Commerce?** Admin interface is not optimised and lag appealing ui. Sometimes it has loading issues. Creation of custom filters is tricky. Not able to edit custom product type. **What problems is Oracle Commerce solving and how is that benefiting you?** Unified platform for b2b and b2c Better catalogue management and better faster search Cloud based and api first architecture Single point of entry for all data Creative and branding flexibility Enhanced customer journeys. ### 47. Great interface for multiple employees **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2018 **What do you like best about Oracle Commerce?** All the different portals to keep track of all aspects of each employee **What do you dislike about Oracle Commerce?** Not as easy as I would have liked to customize each page. **What problems is Oracle Commerce solving and how is that benefiting you?** Keeping everything for employees in one place were they can find all they need. ### 48. Oracle Commerce Review **Rating:** 3.5/5.0 stars **Reviewed by:** André L. | Foster parent, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2020 ### 49. Commerce cloud helps companies reduce their got to market time **Rating:** 4.5/5.0 stars **Reviewed by:** Praneeth K. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Oracle Commerce?** I previously worked on it's predecessor platform Oracle ATG, which was an ecommerce platform ahead of its time, both powerful and feature rich. Oracle commerce cloud is an abstract version of Oracle ATG in terms of maintenance or lead time to go to market. It maintains the same set of features, nonetheless is a lot less complex than ATG both in terms of code or maintenance. **What do you dislike about Oracle Commerce?** The platform no doubt is a headless platform. However, it is inconvenient for a developer to start thinking in API's for a simple task like adding a new field or a complex task like uploading a file. The UI has to be extended to be more developer friendly which could actually speed up the development time. **Recommendations to others considering Oracle Commerce:** It is undoubtedly a great product. However Oracle commerce cloud is not super flexible like the on premises systems. Also, the customer service center is not very stable at the moment if you are trying to customize it . It would take probably a year or so before it becomes super stable. Also, Oracle is on the path of releasing new updates to the system every quarter. There are some big bang changes expected in a couple of quarters in terms of the java script framework, replacing knockout.js with Oracle jet. If you are an organisation who is looking forward using ecommerce product as just ecommerce and not used to bastardizing products, it is a good choice, because Saas platforms usually solve a specific problem and are not silver bullets that can accommodate all your requirements. **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle commerce uses just javascript to build an ecommerce website. There is no need for a back end developer, even though the site is super complex.It provides all the features of ATG without having its complexity. ### 50. Go to framework to build ecommerce applications from scratch! **Rating:** 3.5/5.0 stars **Reviewed by:** Ginoy G. | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about Oracle Commerce?** Oracle commerce provides a framework to build ecommerce application with off-the-shelf components available to rapidly build and deploy an ecommerce web-application. It provides components to enable use-cases like browsing the catalog, creation and managing of a shopping cart, robust user authentication, dynamic order pricing, order checkout pipelines etc. One feature I like is the concept of Droplets and Formhandlers in Oracle webcommerce. **What do you dislike about Oracle Commerce?** The documentation is not very easy to go through and understand especially when you want to customize an existing component to add additional functionality. The concepts of droplets and formhandlers are easy to grasp whereas certain feature like pre-calculators, express checkout formhandlers, promotions engine, post-calculators takes time and experience to master and implement for large ecommerce application use cases. Oracle commerce applications are usually created as a monolith which may become a bottleneck to the scalability of you ecommerce application. **Recommendations to others considering Oracle Commerce:** Analyze the expected throughput required by your ecommerce application. Scaling issues and performace bottlenecks would surface once the number of concurrent users grows expoentially and while the application is built as a monolith. Consider a hybrid architecture of microservices with the core business logic built with Oracle Commerce. **What problems is Oracle Commerce solving and how is that benefiting you?** Oracle commerce is being used as the core framework to build my ecommerce web application. The framework components take care of building and maintaining shopping cart for a customer with robust mechanisms to handle shopping sessions, pipelines for dynamic pricing and promotions based on customers and other factors. It is quite easy to add additional feature once you are familiar with the framework core components and their interactions. I have built many customized feature on top of the out-of-the-box components to support various business usecases. ## Oracle Commerce Discussions - [What is Oracle Commerce used for?](https://www.g2.com/discussions/what-is-oracle-commerce-used-for) - 1 comment - [View Oracle Commerce pricing details and edition comparison](https://www.g2.com/products/oracle-commerce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+12%3A03%3A39+-0500&secure%5Bsession_id%5D=00aef2df-1737-4024-9558-c0d056826ce0&secure%5Btoken%5D=24e3c95fec865af5fce72e4078d7d6cc264f55c14dcb4beef3ed8dd2c245a5f9&format=llm_user) ## Oracle Commerce Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Oracle Analytics Cloud](https://www.g2.com/products/oracle-analytics-cloud/reviews) ## Oracle Commerce Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Oracle Commerce Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,930 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (559 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews)