Salesforce B2C Commerce Pricing Overview

B2C Commerce - Growth

Per Year

Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.

B2C Commerce-Plus

Per Year

Scale with more sites and price books, and create AI-powered consumer experiences with templates and composable storefronts.

B2C Commerce - Premium

Per Year

Complete enterprise B2C Commerce with turnkey personalization and analytics capabilities.

Salesforce B2C Commerce offers multiple pricing options including B2C Commerce Growth and Plus. Pricing is based on a percentage of Gross Merchandise Value.

Salesforce B2C Commerce has 3 pricing editions. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Salesforce B2C Commerce is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Salesforce B2C Commerce must be conducted with the seller.

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Pricing information was last updated on August 21, 2025

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

16 months

Average Discount

19%

Perceived Cost

$$$$$

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Salesforce B2C Commerce Pricing Reviews

(2)

kannu g.

Salesforce Developer

Small-Business (50 or fewer emp.)

10/3/2025

"A Robust, Scalable, but Complex Enterprise Solution"

5/5

What do you like best about Salesforce B2C Commerce?

The best aspects are its unmatched enterprise scalability for traffic peaks, integrated Einstein AI for personalization, and unified multi-site global management. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2C Commerce?

The primary downsides are the high Total Cost of Ownership (TCO) and the platform's steep learning curve, which requires expensive, specialized development talent. Review collected by and hosted on G2.com.

Otavio C.

Enterprise (> 1000 emp.)

10/15/2025

"Integrated Commerce in Salesforce Simplifies Access, but Configuration Can Be Complex"

3/5

What do you like best about Salesforce B2C Commerce?

In my view, the greatest advantage is that I don't have to manage integrations with external platforms just to access product information and pricing logic. Because commerce is built as a layer within the Salesforce ecosystem, everything I need is already integrated. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2C Commerce?

My main concern is the complexity involved in configuration. While I recognize that this complexity is necessary to support the wide range of features available, I wish the configuration process could scale according to the project's needs. It would be helpful if simpler projects and MVPs could be set up more quickly, without having to deal with the full extent of configuration required for more complex implementations. Review collected by and hosted on G2.com.