[ Salesfo... Reviews ](https://www.g2.com/products/salesforce-b2c-commerce/reviews) [ Salesfo... Reviews ](https://www.g2.com/products/salesforce-b2c-commerce/reviews) # Salesforce B2C Commerce Pricing Overview [Editedit](https://my.g2.com/salesforce-b2c-commerce/pricings) ## Salesforce B2C Commerce Pricing Key Insights Last updated on Jul 01, 2026 * * * Salesforce B2C Commerce offers **3 pricing editions** , with pricing details available directly from the vendor. A free trial of **Salesforce B2C Commerce** is not available. Review the Salesforce B2C Commerce pricing table below to determine which features best align with your requirements. Contact **Salesforce** directly to purchase the software. * * * B2C Commerce - Growth — Contact Us / Per Year B2C Commerce-Plus — Contact Us / Per Year B2C Commerce - Premium — Contact Us / Per Year Rated 4.3 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. B2C Commerce - Growth Contact Us Per Year [Contact Us](#) Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books. - 5 sites - 10 price books - 1.2M On-demand Sandbox Credits Show More B2C Commerce-Plus Contact Us Per Year [Contact Us](#) Scale with more sites and price books, and create AI-powered consumer experiences with templates and composable storefronts. - 100 sites - 3,500 price books - 2.0M On-Demand Sandbox Credits Show More B2C Commerce - Premium Contact Us Per Year [Contact Us](#) Complete enterprise B2C Commerce with turnkey personalization and analytics capabilities. - 100 sites - 3,500 price books - 2M On-Demand Sandbox Credits - Full Order Management - 500K Data Cloud Credits - Personalization with Data Cloud Segments & Intelligence Dashboards - 7 Users for CRM Analytics Show More Salesforce B2C Commerce offers multiple pricing options including B2C Commerce Growth and Plus. Pricing is based on a percentage of Gross Merchandise Value. Pricing information for Salesforce B2C Commerce is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Salesforce B2C Commerce must be conducted with the seller. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information. Pricing information was last updated on August 21, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 17 months ### Average Discount 19% ### Perceived Cost $$$$$ ## Salesforce B2C Commerce Pricing FAQs Generated using AI Is Salesforce B2C Commerce free, or does it offer a free trial? No. According to G2 data, Salesforce B2C Commerce does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. How much does Salesforce B2C Commerce cost in 2026? Pricing details for Salesforce B2C Commerce are not publicly listed. Users should visit the Salesforce's official pricing page or contact the vendor directly for current pricing information. Who is Salesforce B2C Commerce pricing best suited for? Based on G2 reviews and Salesforce B2C Commerce's pricing structure, this platform is best suited for mid-market to enterprise retailers managing complex, high-volume digital commerce operations. G2 reviewers from enterprise segments in retail, consumer goods, apparel, and information technology consistently praise its scalability, multi-site management, and AI-driven personalization. The Growth tier may fit mid-market brands with limited site needs, while the Plus and Premium tiers align with large enterprises requiring global multi-site management, advanced analytics, and order management. G2 reviewers across multiple industries caution that small businesses will likely find Salesforce B2C Commerce's pricing disproportionate to their operational scale and budget. What are the key differences between the free and paid versions of Salesforce B2C Commerce? Salesforce B2C Commerce does not offer a free version or free tier, according to G2 pricing data. All three tiers, B2C Commerce Growth, Plus, and Premium, require contacting the vendor for custom pricing. The Growth tier supports 5 sites and 10 price books with 1.2M sandbox credits, making it the entry point. Salesforce B2C Commerce's higher tiers, Plus and Premium, scale to 100 sites and 3,500 price books, with Premium adding full order management, Data Cloud credits, personalization with intelligence dashboards, and CRM Analytics user seats. G2 reviewers note that even entry-level access involves significant licensing and implementation investment. Is Salesforce B2C Commerce considered good value for its pricing? According to G2 reviewers, Salesforce B2C Commerce delivers strong value but primarily for enterprise-scale organizations. G2 reviews of Salesforce B2C Commerce consistently highlight high satisfaction with its AI-powered personalization, seamless Salesforce ecosystem integration, and scalability during traffic peaks. However, pricing concerns are among the most frequently cited drawbacks across reviews, with small and mid-market users repeatedly flagging high licensing, implementation, and ongoing maintenance costs as prohibitive. One G2 reviewer noted the GMV-based pricing model causes costs to escalate quickly with growth. Reviewers from enterprise segments tend to rate the value favorably, while small business reviewers frequently question whether the return justifies the investment at their scale. ## Top-Rated Alternatives [ ![Adobe Commerce (formerly Magento Commerce)](https://images.g2crowd.com/uploads/product/hd_favicon/d05e573f5a86935da5bdf3ce23fd5ac5/adobe-commerce-formerly-magento-commerce.svg "Adobe Commerce (formerly Magento Commerce)") Adobe Commerce (formerly Magento Commerce) 4/5(623) ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) [ ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") Shopify Plus 4.4/5(871) ](https://www.g2.com/products/shopify-plus/reviews) [ ![BigCommerce](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") BigCommerce 4.2/5(581) ](https://www.g2.com/products/bigcommerce/reviews) [ View All Alternatives ](https://www.g2.com/products/salesforce-b2c-commerce/competitors/alternatives) ## Salesforce B2C Commerce Pricing Reviews (2) ![kannu g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kannu g.") KG kannu g. Salesforce Developer Small-Business (50 or fewer emp.) 10/3/2025 "A Robust, Scalable, but Complex Enterprise Solution" 5/5 What do you like best about Salesforce B2C Commerce? The best aspects are its unmatched enterprise scalability for traffic peaks, integrated Einstein AI for personalization, and unified multi-site global management. Review collected by and hosted on G2.com. What do you dislike about Salesforce B2C Commerce? The primary downsides are the high Total Cost of Ownership (TCO) and the platform's steep learning curve, which requires expensive, specialized development talent. Review collected by and hosted on G2.com. What problems is Salesforce B2C Commerce solving and how is that benefiting you? Salesforce B2C Commerce solves high-volume D2C scaling issues, enables AI-driven personalization to increase AOV, and centralizes global multi-site management for efficiency and omnichannel enablement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Otavio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Otavio C.") OC Otavio C. Enterprise (\> 1000 emp.) 10/15/2025 "Integrated Commerce in Salesforce Simplifies Access, but Configuration Can Be Complex" 3/5 What do you like best about Salesforce B2C Commerce? In my view, the greatest advantage is that I don't have to manage integrations with external platforms just to access product information and pricing logic. Because commerce is built as a layer within the Salesforce ecosystem, everything I need is already integrated. Review collected by and hosted on G2.com. What do you dislike about Salesforce B2C Commerce? My main concern is the complexity involved in configuration. While I recognize that this complexity is necessary to support the wide range of features available, I wish the configuration process could scale according to the project's needs. It would be helpful if simpler projects and MVPs could be set up more quickly, without having to deal with the full extent of configuration required for more complex implementations. Review collected by and hosted on G2.com. What problems is Salesforce B2C Commerce solving and how is that benefiting you? I appreciate the feature that allows you to publish an online store that is fully integrated with the CRM. This integration streamlines the process and makes managing both sales and customer relationships much more efficient. Review collected by and hosted on G2.com. 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