Enterprise Wiki reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Enterprise wiki software are searchable knowledge bases composed of editable wiki pages or knowledge articles. Enterprise wikis can function like a traditional wiki space, but others are more similar to a document repository for knowledge articles and other content. Regardless of their interface, enterprise wikis are defined by their ability to create and consolidate editable knowledge documentation into a complete knowledge base.
Enterprise wikis collect all of a business’ knowledge, from training materials to project outlines, into a single point of truth. Unlike other knowledge management software, enterprise wiki tools are notable for being collaborative, flexible workspaces. Businesses can easily determine for themselves what kind of content they want collected in the wiki and how it is used.
While most enterprise wikis serve as internal knowledge bases, some can also be deployed as an external customer self-service software option. Some enterprise wiki software will also integrate with other content management systems to allow users to search for and access materials across different repositories.
To qualify for inclusion in the Enterprise Wiki category, a product must:
Confluence is an open and shared workspace that connects people to the ideas and information they need to build momentum and do their best work. Unlike document and file-sharing tools, Confluence is open and collaborative, helping you create, manage, and collaborate on anything from product launch plans to marketing campaigns. Find work easily with dedicated and organized spaces, connect across teams, and integrate seamlessly with the Atlassian suite or customize with apps from our Marketplace.
Guru is a real-time knowledge management solution that knows when, how, and where to deliver knowledge to you without you having to look for it. With Guru, you don’t just manage your knowledge; you create a network out of your company's collective intelligence. Guru does this by unifying your joint knowledge and suggesting relevant information to you - all in real-time and in every application you work in. The more you use Guru, the smarter it gets.
Bloomfire is a secure knowledge engagement platform that empowers teams to find information fast. Eliminate shoulder taps, frantic Slack requests, and repetitive questions by giving your team the knowledge they need, when and where they need it. Users can upload content in any format (including word documents, PDFs, videos, audio recordings, and slide decks) or create new content directly in the cloud-based platform. Bloomfire deep indexes every word in every file--including words spoken in vi
Notion is the all-in-one workspace for notes, project management, documents, and collaboration. Tens of thousands of teams and companies around the world use it to keep their employees informed and working together in one place. Based in San Francisco, Notion was founded in 2016. The company builds highly-customizable tools for individuals and enterprises to stay organized in a way that fits their unique needs and workflows. And the product syncs across all devices so you can use it no matter w
Document360 is a SaaS platform that helps you to build a great self-service knowledge base for your customers and internal users (public or private knowledge bases). Here’s what Document360 offers in terms of functionality: Markdown text editor You don't have to be a developer to pick up the basics. Simple Markdown editor allows you to style a text document using typical formatting techniques including headings, emphasis, lists, images, and links. Category Manager You can create a well-struc
Slite gives your team one place to share ideas, collect knowledge and stay in tune across time and space. Easily spread your docs across your team, catch up on what your team's been working on and give feedback to move your projects forward. Trusted by thousands of flexible and remote teams.
Shelf is a highly awarded, innovative knowledge automation and management platform focused on helping contact centers surface the best answers to agents and customers. Through MerlinAI, we enable company knowledge to power the channels that customers want to connect with you, without additional training, without additional manpower. Shelf is built on a modern technology stack, integrating seamlessly into agent workflows so it works where your team works. It’s easy to set up, doesn’t require an
Documentation tool for high performing teams. Archbee is the place to centralize your company's information. Unify knowledge in product, engineering, support, marketing, sales. Usecases: • Manage team knowledge • Developer & API docs • Documentation sites • Document internal processes • Collaborate on documents • Onboard & train teammates • Create documentation for your customers • Bring your own domain Integrations: Slack, Airtable, Loom, Trello, Lucidchart, Typeform, Mindmeister, Pr
Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub and G Suite.
Tettra is a simple wiki built for your team to organize and share the knowledge you need to get work done. Tettra was built to be simple, smart, and connected. We have integrations with lots of tools that teams rely on every day, including GSuite, GitHub, Zapier, Wistia, and more.
Spekit is an in-app learning and digital companion that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work. Built by sales ops professionals for growing & remote teams, Spekit blends the sophistication of a modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training. As the only Salesforce Certified Pa
eXo Platform is an all-in-one digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communication, boost collaboration and manage company knowledge. To achieve this, eXo Platform offers a rich set of features such as enterprise social networking (people profiles, directory, activity streams, notifications, etc.), corporate or team spaces, document management, content publishing, wikis, calenda
GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for bo
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription. Our customers' favorite features include: - Table of Contents Organization a
Igloo is a leading provider of digital workplace solutions, helping companies move beyond traditional intranets to inspiring digital destinations that improve communication, knowledge sharing, collaboration, and culture. All Igloo solutions are 100% cloud-based, mobile-enabled, and integrate with the leading enterprise systems and cloud apps your business relies on. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.
We work with contact centers, software implementers, and B2B SaaS vendors that need to significantly improve training time and training results. ScreenSteps is designed to support Zero Memorization Training. This is a training methodology where contact center agents, employees, or customers are not required to memorize training information but are trained in how to help themselves when the moment comes. To enable this type of training, ScreenSteps focuses on four types of speed: 1. Speed of A
SaaS-based SABIO gets the most out of your organization’s knowledge because it’s easy to use, deploy, and administer. SABIO wraps a beautiful interface around a fully-featured solution — with CRM and ticketing app integrations and an API. Find out how powerful easy can be.
Panviva is reinventing the omni-channel customer experience and empowering its clients to deliver real-time information to further boost customer retention, loyalty and growth in today’s digital era. Only Panviva software enables companies to serve-up a seamless, consistent, personalized and responsive omni-channel customer experience. Companies around the world and across multiple industries rely on Panviva to help revitalize their business and customer engagement strategies.
Inkling is designed for the modern, mobile employee. Interactive and intuitive training not only better engages employees, it also improves learner time to retention and expedites the onboarding process of new talent. Inkling continuously empowers the employee throughout their career cycle with an easily searchable reference library that helps employees at the moment-of-need. Content is easy to create and maintain, ensuring employees are always accessing the single source of truth at anytime, a
The Now Platform delivers a System of Action for the enterprise. Using a single data model, it makes it easy to create contextual workflows and automate business processes. The platform's Intelligent Automation Engine combines machine learning with automated actions to dramatically reduce costs and speed time‑to‑resolution.
MindTouch offers enterprise-grade, AI-powered knowledge management solutions for mid-size organizations and large global enterprises that want to increase customer lifetime value. MindTouch serves millions of users worldwide. It was founded in 2005 and is headquartered in San Diego, California. The company’s knowledge management platform was designed to dynamically serve up relevant content wherever the customer journey starts or ends for a more consistent, personalized and effortless experienc
Obie is the fastest way to capture and access knowledge at work. Individuals that use Obie: - Find documents, notes and wiki articles, faster - Easily capture text snippets for faster reuse - Share documents with colleagues quickly Organizations that use Obie: - Dramatically reduce frequently asked questions - Streamline onboarding and enablement - Decrease time to response and resolution - Experience the fastest way to find knowledge at work
Twine is an intranet for the modern workplace. Bringing your people, content and ideas together in one place with apps such as a Knowledge Base, People Directory, Form Builder, Blogs, Groups and more. These play nicely with your existing systems too: sign-on using Okta and Active Directory, pull in files from Dropbox, Google and Box, and much more. It's all built on a modular basis, so you can pick and choose the features you need and start building your ideal digital workplace.
XWiki is a powerful Open Source collaborative platform allowing companies of all sizes to save time and money while enhancing collaboration on both team and organizational level. Being focused on strengthening communication and efficient collaboration, XWiki redefines the value of business knowledge by allowing any user to access critical information in a fast and efficient way while reducing the organizational silos. Email overload and loss of important knowledge when someone leaves the company
Elium is a knowledge-sharing platform that helps you easily build a central hub for scaling teams that need to organise and access crucial content to get work done. Burn less time & cash finding the right information, you’ll focus on what’s essential: growing your teams & running your business! Forget about endless informative meetings, exploding mailboxes, overloaded Slack channels and hours spent refinding that file you need “somewhere on the drive”.
The most authentic knowledge management platform for software developers: fast and interactive like a chat but persistent and organized like a wiki. Import from your favorite tools and enjoy the best AI-assisted platform to ask, explain and clarify stuff together.
Get the Right Answers to the Right People at the Right Time. RightAnswers increases IT help desk and customer service agent productivity, and improves employee and customer experience with a centralized knowledge hub to create, maintain, and find relevant information quickly.
ProProfs Knowledge Base Software is a powerful tool used to create a private and public knowledge base for employees and customers, respectively. It helps in reducing customer tickets, improving internal team collaboration, streamlining business processes, and improving customer service. By providing centralized access to information across multiple devices and browsers, ProProfs ensures that information-gathering gets simple and seamless for both employees and customers. The software supports 7