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Best Enterprise Knowledge Base Software

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Knowledge Base category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Knowledge Base to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Knowledge Base category.

In addition to qualifying for inclusion in the Knowledge Base Software category, to qualify for inclusion in the Enterprise Business Knowledge Base Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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29 Listings in Enterprise Knowledge Base Software Available

(37,198)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Knowledge Base software
View top Consulting Services for Slack
Save to My Lists
25% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
    • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
    • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slack Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,750
    Team Collaboration
    2,643
    Communication
    2,267
    Integrations
    1,811
    Features
    1,427
    Cons
    Notification Issues
    789
    Missing Features
    679
    Limited Features
    668
    Overwhelming Experience
    545
    Excessive Notifications
    438
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slack features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.8
    8.5
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    578,204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Slack is a communication platform designed to facilitate seamless collaboration and messaging among team members.
  • Users like Slack's user-friendly interface, efficient search function, and its ability to integrate with other tools like Google Drive, Trello, or Zoom, which enhances workflow and real-time information sharing.
  • Users reported that managing numerous channels can be confusing and overwhelming, and the platform's notification system can be slow or excessive, leading to missed updates or information overload.
Slack Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,750
Team Collaboration
2,643
Communication
2,267
Integrations
1,811
Features
1,427
Cons
Notification Issues
789
Missing Features
679
Limited Features
668
Overwhelming Experience
545
Excessive Notifications
438
Slack features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.8
8.5
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
578,204 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
(4,107)4.1 out of 5
10th Easiest To Use in Knowledge Base software
View top Consulting Services for Confluence
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you n

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Confluence Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    181
    Team Collaboration
    132
    Integrations
    102
    Organization
    97
    Easy Integrations
    73
    Cons
    Learning Curve
    41
    Slow Performance
    41
    Not Intuitive
    36
    Page Management
    34
    Slow Loading
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Confluence features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Quality of Support
    Average: 8.8
    8.3
    Other Integrations
    Average: 8.2
    8.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,559 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,572 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you n

Users
  • Software Engineer
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 34% Enterprise
Confluence Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
181
Team Collaboration
132
Integrations
102
Organization
97
Easy Integrations
73
Cons
Learning Curve
41
Slow Performance
41
Not Intuitive
36
Page Management
34
Slow Loading
29
Confluence features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.1
Quality of Support
Average: 8.8
8.3
Other Integrations
Average: 8.2
8.0
Ease of Use
Average: 8.8
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,559 Twitter followers
LinkedIn® Page
www.linkedin.com
19,572 employees on LinkedIn®

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(8,757)4.6 out of 5
Optimized for quick response
View top Consulting Services for Notion
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

    Users
    • Software Engineer
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Notion is a versatile tool that aids in tracking expenses, managing projects, and organizing information, with the added benefit of AI assistance for managing and simplifying tasks.
    • Users frequently mention the flexibility of Notion, its ability to integrate with other apps, and the helpfulness of the AI in managing tasks and organizing information.
    • Reviewers noted that Notion does not automatically update currency exchange rates, the navigation can be overwhelming, and the AI sometimes encounters issues and requires regular input to resume.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Notion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,402
    Features
    1,945
    AI Features
    1,898
    Organization
    1,581
    Useful
    1,426
    Cons
    Learning Curve
    1,375
    Missing Features
    781
    Limited Features
    657
    App Functionality
    645
    Limited Customization
    594
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Notion features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    7.6
    Other Integrations
    Average: 8.2
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Notion
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @NotionHQ
    497,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,329 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new

Users
  • Software Engineer
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Notion is a versatile tool that aids in tracking expenses, managing projects, and organizing information, with the added benefit of AI assistance for managing and simplifying tasks.
  • Users frequently mention the flexibility of Notion, its ability to integrate with other apps, and the helpfulness of the AI in managing tasks and organizing information.
  • Reviewers noted that Notion does not automatically update currency exchange rates, the navigation can be overwhelming, and the AI sometimes encounters issues and requires regular input to resume.
Notion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,402
Features
1,945
AI Features
1,898
Organization
1,581
Useful
1,426
Cons
Learning Curve
1,375
Missing Features
781
Limited Features
657
App Functionality
645
Limited Customization
594
Notion features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
7.6
Other Integrations
Average: 8.2
8.3
Ease of Use
Average: 8.8
Seller Details
Seller
Notion
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@NotionHQ
497,069 Twitter followers
LinkedIn® Page
www.linkedin.com
4,329 employees on LinkedIn®
(2,303)4.7 out of 5
3rd Easiest To Use in Knowledge Base software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
    • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
    • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    636
    Helpful
    366
    Comprehensive Information
    306
    Easy Access
    252
    Information Accuracy
    235
    Cons
    Inefficient Searching
    141
    Search Functionality
    130
    Search Functionality Issues
    124
    Inefficient Search
    121
    Inefficient Search Functionality
    115
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Guru features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.8
    9.0
    Other Integrations
    Average: 8.2
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,298 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,033 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
  • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
  • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
636
Helpful
366
Comprehensive Information
306
Easy Access
252
Information Accuracy
235
Cons
Inefficient Searching
141
Search Functionality
130
Search Functionality Issues
124
Inefficient Search
121
Inefficient Search Functionality
115
Guru features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.8
9.0
Other Integrations
Average: 8.2
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,298 Twitter followers
LinkedIn® Page
www.linkedin.com
2,033 employees on LinkedIn®
(936)4.4 out of 5
Optimized for quick response
View top Consulting Services for Yext
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext is the leading brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct communications. Backed

    Users
    • Marketing Coordinator
    • Marketing Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 40% Enterprise
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a platform designed to streamline the process of updating business information across various online listings, supporting SEO efforts and enhancing customer engagement.
    • Reviewers frequently mention the ease of managing multiple locations, the user-friendly interface, the ability to plan social media posts in advance, and the convenience of having all reviews in one place.
    • Users mentioned issues with the mobile app, difficulties in making changes to listings, slow approval times for social media posts, and some challenges with the initial setup process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    279
    Centralized Management
    159
    Helpful
    159
    Customer Support
    158
    Features
    134
    Cons
    Complex Usability
    71
    Difficult Learning
    68
    Learning Curve
    68
    Poor Customer Support
    64
    Difficult Navigation
    59
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yext features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    8.1
    Other Integrations
    Average: 8.2
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    21,913 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,366 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext is the leading brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct communications. Backed

Users
  • Marketing Coordinator
  • Marketing Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 40% Enterprise
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a platform designed to streamline the process of updating business information across various online listings, supporting SEO efforts and enhancing customer engagement.
  • Reviewers frequently mention the ease of managing multiple locations, the user-friendly interface, the ability to plan social media posts in advance, and the convenience of having all reviews in one place.
  • Users mentioned issues with the mobile app, difficulties in making changes to listings, slow approval times for social media posts, and some challenges with the initial setup process.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
279
Centralized Management
159
Helpful
159
Customer Support
158
Features
134
Cons
Complex Usability
71
Difficult Learning
68
Learning Curve
68
Poor Customer Support
64
Difficult Navigation
59
Yext features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
8.1
Other Integrations
Average: 8.2
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
21,913 Twitter followers
LinkedIn® Page
www.linkedin.com
2,366 employees on LinkedIn®
(10,805)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Knowledge Base software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool that offers task planning features such as Gantt charts, tables, and to-do lists, and allows for task customization and automation.
    • Reviewers appreciate ClickUp's clean dashboard, real-time project monitoring, and the ability to create and inherit statuses for different use cases, enhancing team coordination and communication.
    • Reviewers mentioned that the platform can feel overwhelming due to its many features, the mobile app can be less responsive, and the pricing structure is complicated to understand.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,812
    Task Management
    2,952
    Features
    2,792
    Project Management
    2,548
    Organization
    2,304
    Cons
    Missing Features
    1,864
    Learning Curve
    1,559
    Limited Features
    1,134
    Slow Loading
    1,055
    Not Intuitive
    1,023
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClickUp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    8.4
    Other Integrations
    Average: 8.2
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    67,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,420 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool that offers task planning features such as Gantt charts, tables, and to-do lists, and allows for task customization and automation.
  • Reviewers appreciate ClickUp's clean dashboard, real-time project monitoring, and the ability to create and inherit statuses for different use cases, enhancing team coordination and communication.
  • Reviewers mentioned that the platform can feel overwhelming due to its many features, the mobile app can be less responsive, and the pricing structure is complicated to understand.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,812
Task Management
2,952
Features
2,792
Project Management
2,548
Organization
2,304
Cons
Missing Features
1,864
Learning Curve
1,559
Limited Features
1,134
Slow Loading
1,055
Not Intuitive
1,023
ClickUp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
8.4
Other Integrations
Average: 8.2
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
67,961 Twitter followers
LinkedIn® Page
www.linkedin.com
1,420 employees on LinkedIn®
(362)4.7 out of 5
7th Easiest To Use in Knowledge Base software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

    Users
    • Customer Success Manager
    • Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Helpjuice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    122
    Helpful
    95
    Customer Support
    94
    Features
    79
    Customization
    77
    Cons
    Editing Difficulties
    34
    Formatting Issues
    33
    Limited Customization
    33
    Editing Limitations
    21
    Learning Curve
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Helpjuice features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 8.8
    7.8
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Helpjuice
    Year Founded
    2011
    HQ Location
    Miami, FL
    Twitter
    @HelpJuice
    782 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture,

Users
  • Customer Success Manager
  • Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 40% Small-Business
Helpjuice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
122
Helpful
95
Customer Support
94
Features
79
Customization
77
Cons
Editing Difficulties
34
Formatting Issues
33
Limited Customization
33
Editing Limitations
21
Learning Curve
20
Helpjuice features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 8.8
7.8
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Helpjuice
Year Founded
2011
HQ Location
Miami, FL
Twitter
@HelpJuice
782 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
(509)4.6 out of 5
11th Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowerin

    Users
    • Account Manager
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bloomfire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Easy Access
    13
    Centralization
    12
    Helpful
    12
    Navigation Ease
    12
    Cons
    Inefficient Search
    5
    Inefficient Search Functionality
    5
    Search Functionality Issues
    5
    Search Limitations
    5
    Limited Customization
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bloomfire features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    8.3
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bloomfire
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    Twitter
    @Bloomfire
    6,389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowerin

Users
  • Account Manager
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 30% Enterprise
Bloomfire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Easy Access
13
Centralization
12
Helpful
12
Navigation Ease
12
Cons
Inefficient Search
5
Inefficient Search Functionality
5
Search Functionality Issues
5
Search Limitations
5
Limited Customization
4
Bloomfire features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
8.3
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Bloomfire
Company Website
Year Founded
2010
HQ Location
Austin, TX
Twitter
@Bloomfire
6,389 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(807)4.5 out of 5
13th Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stack Overflow Internal is the enterprise knowledge intelligence layer that ingests, validates, and delivers trusted knowledge into the tools and workflows technologists rely on every day. Built for m

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stack Overflow Internal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Knowledge Sharing
    59
    Helpful
    56
    Team Collaboration
    51
    Centralization
    47
    Cons
    Inefficient Search Functionality
    20
    Irrelevant Content
    17
    Inadequate Search Functionality
    16
    Learning Difficulties
    14
    Learning Curve
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stack Overflow Internal features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Quality of Support
    Average: 8.8
    7.9
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    New York
    Twitter
    @StackOverflow
    254,607 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    652 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stack Overflow Internal is the enterprise knowledge intelligence layer that ingests, validates, and delivers trusted knowledge into the tools and workflows technologists rely on every day. Built for m

Users
  • Software Engineer
  • Software Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 37% Small-Business
Stack Overflow Internal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Knowledge Sharing
59
Helpful
56
Team Collaboration
51
Centralization
47
Cons
Inefficient Search Functionality
20
Irrelevant Content
17
Inadequate Search Functionality
16
Learning Difficulties
14
Learning Curve
13
Stack Overflow Internal features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.8
Quality of Support
Average: 8.8
7.9
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2008
HQ Location
New York
Twitter
@StackOverflow
254,607 Twitter followers
LinkedIn® Page
www.linkedin.com
652 employees on LinkedIn®
(278)4.7 out of 5
Optimized for quick response
8th Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spekit is the modern AI-powered enablement platform that unifies content management, enablement, and personalized guidance to help revenue teams automate workflows and close deals faster. Spekit combi

    Users
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spekit is a sales enablement tool that unifies sales content and learning, and is equipped with AI for content creation and other automation capabilities.
    • Users frequently mention the ease of quota attainment and increased productivity of the sales team, the convenience of the plug-in, and the seamless integration with existing tools as key benefits.
    • Users mentioned issues with the search functionality, the need for initial testing and setup, and the inability to search for very specific or detailed items in the search bar.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spekit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    90
    Helpful
    54
    Integrations
    41
    Customer Support
    38
    Navigation Ease
    32
    Cons
    Missing Features
    17
    Inadequate Search Functionality
    10
    Inefficient Search Functionality
    10
    Learning Curve
    9
    Navigation Difficulties
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spekit features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 8.8
    8.8
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Denver, Colorado
    Twitter
    @spekitapp
    1,189 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spekit is the modern AI-powered enablement platform that unifies content management, enablement, and personalized guidance to help revenue teams automate workflows and close deals faster. Spekit combi

Users
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spekit is a sales enablement tool that unifies sales content and learning, and is equipped with AI for content creation and other automation capabilities.
  • Users frequently mention the ease of quota attainment and increased productivity of the sales team, the convenience of the plug-in, and the seamless integration with existing tools as key benefits.
  • Users mentioned issues with the search functionality, the need for initial testing and setup, and the inability to search for very specific or detailed items in the search bar.
Spekit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
90
Helpful
54
Integrations
41
Customer Support
38
Navigation Ease
32
Cons
Missing Features
17
Inadequate Search Functionality
10
Inefficient Search Functionality
10
Learning Curve
9
Navigation Difficulties
9
Spekit features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 8.8
8.8
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2018
HQ Location
Denver, Colorado
Twitter
@spekitapp
1,189 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
(140)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens f

    Users
    No information available
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 56% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shelf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Knowledge Base
    3
    Time-saving
    3
    Centralization
    2
    Easy Integrations
    2
    Cons
    Missing Features
    2
    Difficult Learning Curve
    1
    Editing Difficulties
    1
    Editing Limitations
    1
    Error Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shelf features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Quality of Support
    Average: 8.8
    7.9
    Other Integrations
    Average: 8.2
    9.4
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shelf
    Company Website
    HQ Location
    Stamford, CT
    Twitter
    @shelf_io
    1,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens f

Users
No information available
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 56% Mid-Market
  • 29% Enterprise
Shelf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Knowledge Base
3
Time-saving
3
Centralization
2
Easy Integrations
2
Cons
Missing Features
2
Difficult Learning Curve
1
Editing Difficulties
1
Editing Limitations
1
Error Issues
1
Shelf features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.7
Quality of Support
Average: 8.8
7.9
Other Integrations
Average: 8.2
9.4
Ease of Use
Average: 8.8
Seller Details
Seller
Shelf
Company Website
HQ Location
Stamford, CT
Twitter
@shelf_io
1,227 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
(647)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

    Users
    • Owner
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IT Glue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    177
    Document Management
    102
    Integrations
    93
    Organization
    73
    Password Management
    70
    Cons
    Search Functionality
    31
    Slow Performance
    31
    Missing Features
    29
    Search Limitations
    26
    App Functionality
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IT Glue features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.8
    8.4
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,498 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

Users
  • Owner
  • System Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Small-Business
  • 26% Mid-Market
IT Glue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
177
Document Management
102
Integrations
93
Organization
73
Password Management
70
Cons
Search Functionality
31
Slow Performance
31
Missing Features
29
Search Limitations
26
App Functionality
21
IT Glue features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
8.4
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,498 Twitter followers
LinkedIn® Page
www.linkedin.com
5,388 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Market Logic empowers leading brands with AI-driven solutions that sit at the intersection of knowledge management, market and competitive intelligence, and analytics. Our end-to-end insights platf

    Users
    No information available
    Industries
    • Consumer Goods
    Market Segment
    • 79% Enterprise
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Market Logic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Insights
    11
    Customer Support
    7
    Knowledge Accessibility
    7
    Helpful
    6
    Cons
    Search Functionality Issues
    5
    Search Limitations
    4
    Slow Performance
    4
    Difficult Navigation
    3
    Inefficiency
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Market Logic features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.8
    6.7
    Other Integrations
    Average: 8.2
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Berlin, Germany
    Twitter
    @market_logic
    603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Market Logic empowers leading brands with AI-driven solutions that sit at the intersection of knowledge management, market and competitive intelligence, and analytics. Our end-to-end insights platf

Users
No information available
Industries
  • Consumer Goods
Market Segment
  • 79% Enterprise
  • 10% Mid-Market
Market Logic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Insights
11
Customer Support
7
Knowledge Accessibility
7
Helpful
6
Cons
Search Functionality Issues
5
Search Limitations
4
Slow Performance
4
Difficult Navigation
3
Inefficiency
3
Market Logic features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
6.7
Other Integrations
Average: 8.2
8.3
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2006
HQ Location
Berlin, Germany
Twitter
@market_logic
603 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

    Users
    No information available
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 56% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Igloo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Centralized Management
    2
    Collaboration
    2
    Collaboration Focus
    2
    Communication
    2
    Cons
    Limited Customization
    2
    Limited Features
    2
    Complexity
    1
    Expensive
    1
    File Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Igloo features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.2
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Igloo
    Year Founded
    2008
    HQ Location
    Kitchener, Canada
    Twitter
    @IglooSoftware
    7,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
    Phone
    +1.877.664.4566
Product Description
How are these determined?Information
This description is provided by the seller.

Igloo Software is the only digital workplace platform that enables a truly connected, collaborative, and engaged frontline and desked workforce. Igloo creates multi-channel, personalized digital exper

Users
No information available
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 56% Mid-Market
  • 30% Enterprise
Igloo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Centralized Management
2
Collaboration
2
Collaboration Focus
2
Communication
2
Cons
Limited Customization
2
Limited Features
2
Complexity
1
Expensive
1
File Management
1
Igloo features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.5
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.2
8.3
Ease of Use
Average: 8.8
Seller Details
Seller
Igloo
Year Founded
2008
HQ Location
Kitchener, Canada
Twitter
@IglooSoftware
7,464 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Phone
+1.877.664.4566
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland Panviva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    5
    Ease of Learning
    4
    Communication
    3
    Customizability
    3
    Cons
    Limited Customization
    3
    Editing Difficulties
    2
    Editing Limitations
    2
    Learning Curve
    2
    Steep Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland Panviva features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Quality of Support
    Average: 8.8
    6.7
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    838 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

Users
No information available
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
Upland Panviva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
5
Ease of Learning
4
Communication
3
Customizability
3
Cons
Limited Customization
3
Editing Difficulties
2
Editing Limitations
2
Learning Curve
2
Steep Learning Curve
2
Upland Panviva features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 8.8
6.7
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
838 employees on LinkedIn®
Ownership
NASDAQ:UPLD