
Things I like about Doc360:
1. They have a great support team and they try to resolve all queries at the earliest.
2. The software is very user friendly and can be learned very quickly
3. UI Customization can be done using HTML and CSS.
4. Provides lot of integration options
5. The new features recently added are helping a lot to the authors
6. API Documentation and Eddy AI services are really good additions Review collected by and hosted on G2.com.
Few things that can be improved:
1. They do not have any overriding option to access any article. Need to wait for 15 min or request member accessing the file to release.
2. Some limitations in the editor when we compare with basic MS Word.
3. Few additional features comes with extra cost
4. Multiple selection is not allowed yet Review collected by and hosted on G2.com.
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