[ Documen... Reviews ](https://www.g2.com/products/document360/reviews) [ Documen... Reviews ](https://www.g2.com/products/document360/reviews) # Document360 Pricing Overview [Editedit](https://my.g2.com/document360/pricings) Free Trial Professional Contact Us 5 Team Accounts (billed annually) Free Trial Built for growing teams to scale documentation efficiently. - Internal & External Knowledge Base - Custom Web Address - Import from Word - Auto-Translate to 50+ Languages - SEO Customization - Customise Knowledge Base Design - API Documentation - Download Article as PDF - Feedback Manager - 24/5 Support - Guided Setup - AI Writing Agent - AI Content & FAQ Creation Show More Business Contact Us 10 Team Accounts (billed annually) Free Trial Advanced features and tracking controls for mid-sized teams. - Everything in Professional, plus - Custom Workflow Builder - Embedded Help Centre - Support Ticket Deflector - Pro Analytics Dashboard - Integrate with 30+ Tools - API Support - Dedicated Account Manager - AI Search & Answer Show More Enterprise Contact Us [Contact Us](#) Custom AI solutions for enterprises with high-scale and high-security needs. - Everything in Business, plus - Multiple Sign-On Models - Interactive Decision Tree - Testing Environment - Security Audit Trail - Dedicated Design Expert - 24/5 Priority support - Auto-Generate Glossaries Show More Plan that suits every stage of your business. Start free. Document360 has 3 pricing editions. A free trial of Document360 is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. Pricing information for Document360 is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Document360 must be conducted with the seller. Get started with a 14-day free trial, or book a demo with us. Pricing information was last updated on November 12, 2025 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 8% ### Perceived Cost $$$$$ ## Top-Rated Alternatives [ ![ProProfs Knowledge Base Software](https://images.g2crowd.com/uploads/product/hd_favicon/473c7775e9b7169dcbca3291dcf23aca/proprofs-knowledge-base-software.svg "ProProfs Knowledge Base Software") ProProfs Knowledge Base Software 4.6/5 (30) ](https://www.g2.com/products/proprofs-knowledge-base-software/reviews) [ ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence") Confluence 4.1/5 (4,243) ](https://www.g2.com/products/confluence/reviews) [ ![Guru](https://images.g2crowd.com/uploads/product/hd_favicon/ca023436a2b2ea9ce1964fde428f0038/guru.svg "Guru") Guru 4.7/5 (2,256) ](https://www.g2.com/products/guru/reviews) [ View All Alternatives ](https://www.g2.com/products/document360/competitors/alternatives) ## Document360 Pricing Reviews (2) ![Rajiv J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajiv J.") RJ Rajiv J. 1/15/2026 More Options - - [Respond as Document360](https://www.g2.com/survey_responses/document360-review-12216493/official_response/new) "Intuitive and Feature-Rich Documentation Platform" 5/5 What do you like best about Document360? I appreciate Document360's feature-rich platform, clean interface, and intuitive authoring and navigation. The AI features and versioning capabilities are particularly helpful. It makes our work more effective and efficient, reducing the load on our technical support teams and promoting self-service, which in turn helps to cut down on support costs. The initial setup was very easy and intuitive, with a short learning curve. Review collected by and hosted on G2.com. What do you dislike about Document360? Nothing as of now Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? Document360 offers versioning, intuitive authoring, and a clean interface, helping us effectively serve customers and reduce support costs by promoting self-service. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite TA Tanvi A. Senior Technical Support Engineer Small-Business (50 or fewer emp.) 4/9/2026 More Options - - [Respond as Document360](https://www.g2.com/survey_responses/document360-review-12606799/official_response/new) "User-Friendly Yet Pricey Document Management Tool" 3.5/5 What do you like best about Document360? I use Document360 for maintaining User guides, and I love how user-friendly the UI is. It's easy to use and has version control, which really helps to scale the document. I also appreciate the easy formatting use, which allows for page-by-page management and controlled access. Review collected by and hosted on G2.com. What do you dislike about Document360? Pricing is high as we are a startup company. Some packages should be there. It's a bit complex when a person starts using it as a new user. Articles' wise pricing, small team discounts, as after 6 or 10 users it gets more costly. The initial setup was a bit complex. Review collected by and hosted on G2.com. What problems is Document360 solving and how is that benefiting you? I use Document360 for maintaining user guides, providing easy formatting and controlled access, which helps manage client and internal document sharing efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite Document360 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d61ecfdb9b46ed822c4cfff4611b92eb/madcap-flare.png "Product Avatar Image") MadCap Flare 4.4/5 (490) [ Compare Now ](https://www.g2.com/compare/document360-vs-madcap-flare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence 4.1/5 (4,360) [ Compare Now ](https://www.g2.com/compare/confluence-vs-document360) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_911354aa9fcdd7280a5bf61aee42fc72/guru.png "Product Avatar Image") Guru 4.7/5 (2,318) [ Compare Now ](https://www.g2.com/compare/document360-vs-guru) ##### Categories on G2 [ Knowledge Base ](https://www.g2.com/categories/knowledge-base-software)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Contact Center Knowledge Base ](https://www.g2.com/categories/contact-center-knowledge-base) [ IT Documentation ](https://www.g2.com/categories/it-documentation)[ Help Authoring Tool (HAT) ](https://www.g2.com/categories/help-authoring-tool-hat) Show More ##### Explore More [ Best cloud-based CRM for service industry ](https://www.g2.com/discussions/crm-best-cloud-based-crm-for-service-industry)[ Top-rated EDI software for wholesale business ](https://www.g2.com/discussions/what-s-the-top-rated-edi-software-for-wholesale-businesses)[ Best sales team training solutions for cloud services ](https://www.g2.com/discussions/best-sales-team-training-solutions-for-cloud-services) [ Best AI sales assistant software for small business ](https://www.g2.com/discussions/what-s-the-best-ai-sales-assistant-software-for-small-business)[ Best employee intranet software ](https://www.g2.com/discussions/what-is-the-best-employee-intranet-software)[ Pros and Cons Details ](https://www.g2.com/products/document360/reviews?qs=pros-and-cons) Show More [ Best cloud-based CRM for service industry ](https://www.g2.com/discussions/crm-best-cloud-based-crm-for-service-industry)[ Top-rated EDI software for wholesale business ](https://www.g2.com/discussions/what-s-the-top-rated-edi-software-for-wholesale-businesses)[ Best sales team training solutions for cloud services ](https://www.g2.com/discussions/best-sales-team-training-solutions-for-cloud-services) [ Best AI sales assistant software for small business ](https://www.g2.com/discussions/what-s-the-best-ai-sales-assistant-software-for-small-business)[ Best employee intranet software ](https://www.g2.com/discussions/what-is-the-best-employee-intranet-software)[ Pros and Cons Details ](https://www.g2.com/products/document360/reviews?qs=pros-and-cons)