# Best Knowledge Base Software for Medium-Sized Businesses

## How Many Knowledge Base Software Products Does G2 Track?

**Total Products under this Category:** 237

### Category Stats (Aug 2026)

- **Average Rating:** 4.48/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** KMS Lighthouse (+2.86%) - Among all products in this category, KMS Lighthouse recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Knowledge Base Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 95,900+ Authentic Reviews
- 237+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Knowledge Base Software
 ![G2 Grid® for Knowledge Base Software plotting products by satisfaction and market presence](https://www.g2.com/categories/knowledge-base-software/grids.png?focus%5B%5D=3437&focus%5B%5D=82623&focus%5B%5D=280&focus%5B%5D=12139&focus%5B%5D=25675&focus%5B%5D=41823&focus%5B%5D=14432&focus%5B%5D=116295)

Highlighted products: Slack, Notion, Confluence, Guru, ClickUp, IT Glue, Helpjuice, and Workvivo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/knowledge-base-software/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=confluence&focus%5B%5D=guru&focus%5B%5D=clickup&focus%5B%5D=it-glue&focus%5B%5D=helpjuice&focus%5B%5D=workvivo&segment=mid-market)

**Sponsored**

### Contentstack

Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud) and autonomous AI orchestration (Agent OS) into one unified system. While many organizations adopted headless CMS or standalone AI tools expecting transformation, they often found themselves managing disconnected systems and manual workflows. Contentstack helps enterprises move beyond that complexity by connecting content, data and AI in a way that makes digital experiences faster to launch, easier to manage and more adaptive in real time. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, 1-800-Flowers, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence. The company is known for its customer-first culture and commitment to the communities it serves through the Contentstack Cares program. Learn more at https://www.contentstack.com.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2038&secure%5Bchosen_at%5D=2026-08-15T11%3A24%3A27Z&secure%5Bdisplayable_resource_id%5D=1414&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=6293&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=6293&secure%5Bresource_id%5D=2038&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fknowledge-base-software%2Fmid-market&secure%5Btoken%5D=d97ca2b52e264ed9fa2c5d0015b534d9e395435acbfe1e1fdbf5dccf52e0c94a&secure%5Burl%5D=https%3A%2F%2Fwww.contentstack.com%2F%3Futm_campaign%3Dfy27_glb_cam_da_pr_4336_g2%26utm_medium%3Dpaid-review%26utm_source%3Dg2%26utm_content%3Dclicks_pilot%26utm_term%3Ddxp&secure%5Burl_type%5D=custom_url)

### [Slack](https://www.g2.com/products/slack/reviews)

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

**Average Rating:** 4.5/5.0

**Total Reviews:** 37,517

#### How Do G2 Users Rate Slack?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.6/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Slack?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Project Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 41% Small, 41% Medium

#### What Do G2 Reviewers Say About Slack?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Slack incredibly **easy to use** , promoting seamless collaboration and integration within their daily workflow.
- Users appreciate the **effective team collaboration** features in Slack, facilitating organized communication and task management.
- Users love the **efficient communication** with teams across time zones, enabling quick responses and effective collaboration.
- Users appreciate the **extensive integrations** of Slack, enhancing collaboration and allowing seamless automation across platforms.
- Users value the **feature-rich organization** of Slack, enhancing team communication with categorized channels and seamless integrations.

##### Cons

- Users experience **notification issues** with Slack, leading to missed important messages and overwhelming alerts from numerous channels.
- Users express concern over **missing features** , particularly with organization and search functionality in Slack.
- Users express frustration over Slack's **limited features** , particularly regarding message history and organization tools.
- Users find the **overwhelming notifications** and message management in Slack stressful, impacting team communication and efficiency.
- Users find the **channel management overwhelming** with too many notifications, limited message history, and missed replies.

#### What Are Recent G2 Reviews of Slack?

**["Slack’s Threading and APIs Make Automation and Async Collaboration Effortless"](https://www.g2.com/survey_responses/slack-review-13272707)**

**Rating:** 4.5/5.0 stars

_— Muhammed A._

[Read full review](https://www.g2.com/survey_responses/slack-review-13272707)

**["Canvas, Lists, and Huddles Keep Us Aligned and Save Hours Each Week"](https://www.g2.com/survey_responses/slack-review-13271742)**

**Rating:** 4.0/5.0 stars

_— Riya K._

[Read full review](https://www.g2.com/survey_responses/slack-review-13271742)

#### What Are G2 Users Discussing About Slack?

- [What integrations have you found most effective for streamlining communication in Slack?](https://www.g2.com/discussions/what-integrations-have-you-found-most-effective-for-streamlining-communication-in-slack) - 21 comments, 4 upvotes
- [What is Slack used for?](https://www.g2.com/discussions/what-is-slack-used-for) - 22 comments, 7 upvotes
- [Is Slack a good tool?](https://www.g2.com/discussions/is-slack-a-good-tool) - 21 comments, 23 upvotes
- [What is unique about slack?](https://www.g2.com/discussions/what-is-unique-about-slack) - 11 comments, 4 upvotes
- [What does slack software do?](https://www.g2.com/discussions/what-does-slack-software-do) - 29 comments, 1 upvote

### [Notion](https://www.g2.com/products/notion/reviews)

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12,457

#### How Do G2 Users Rate Notion?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.8/10)
- **Other Integrations:** 7.8/10 (Category avg: 8.3/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Notion?

- **Seller:** [Notion](https://www.g2.com/sellers/notion-2026-07-28)
- **Company Website:** www.notion.com
- **Year Founded:** 2016
- **HQ Location:** San Francisco, California
- **Twitter:** @NotionHQ  
518,653 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=399e9697986146b6547e3d94bc17ba8f8319eab9f75fe02bef5adbd86876f603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnotionhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,360 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Student
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 62% Small, 24% Medium

#### What Do G2 Reviewers Say About Notion?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Notion's **ease of use** enhances collaboration and organization, making workflows more intuitive and efficient.
- Users appreciate the **versatile features** of Notion, enhancing organization and productivity across various projects and documentation.
- Users appreciate the **AI integration** in Notion, enhancing organization and automating repetitive tasks effectively.
- Users find Notion **intuitive and easy to use** , significantly improving organization and enhancing overall productivity for their businesses.
- Users value the **organizational capabilities** of Notion, enhancing workflow and productivity through versatile features and AI tools.

##### Cons

- Users find the **learning curve challenging** , often struggling with navigation and editing in Notion's expansive features.
- Users find Notion's **limited features** restrictive, hoping for enhanced design options and AI integration improvements.
- Users find Notion's interface **difficult to navigate** , with a steep learning curve for new users and formatting challenges.
- Users find Notion lacking in **essential features** , leading to workarounds and a less optimized experience for complex tasks.
- Users struggle with **usage limitations** , particularly when managing larger projects and basic document creation tasks in Notion.

#### What Are Recent G2 Reviews of Notion?

**["Notion Helps Me Stay Organized and Work More Efficiently"](https://www.g2.com/survey_responses/notion-review-13253813)**

**Rating:** 4.5/5.0 stars

_— Vishnu P._

[Read full review](https://www.g2.com/survey_responses/notion-review-13253813)

**["Snappy, Easy-to-Use Notion with Strong Forms, AI, and Integrations"](https://www.g2.com/survey_responses/notion-review-13260759)**

**Rating:** 4.5/5.0 stars

_— Max S._

[Read full review](https://www.g2.com/survey_responses/notion-review-13260759)

### [Confluence](https://www.g2.com/products/confluence/reviews)

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward.

**Average Rating:** 4.1/5.0

**Total Reviews:** 4,249

#### How Do G2 Users Rate Confluence?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.5/10 (Category avg: 8.3/10)
- **Ease of Use:** 8.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Confluence?

- **Seller:** [Atlassian](https://www.g2.com/sellers/atlassian)
- **Company Website:** www.atlassian.com
- **Year Founded:** 2002
- **HQ Location:** Sydney and San Francisco
- **Twitter:** @Atlassian  
106,496 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a96146f2051a6b8a9a49a13db5b2aa2c98263324b90f1bc18b4ceec70d380b0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatlassian&secure%5Burl_type%5D=linkedin_company_website)  
21,081 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Product Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Medium, 34% Large

#### What Do G2 Reviewers Say About Confluence?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Confluence to be incredibly **easy to use** , enhancing productivity and simplifying document management significantly.
- Users value Confluence for its **seamless team collaboration** , enhancing productivity and communication across workflows.
- Users value the **clear organization and ease of use** in Confluence, enhancing documentation and collaboration effortlessly.
- Users appreciate the **seamless integrations** of Confluence, enhancing collaboration and simplifying document management significantly.
- Users value the **collaboration efficiency** of Confluence, facilitating alignment and document sharing across teams seamlessly.

##### Cons

- Users find Confluence **not intuitive** , especially with its search feature and navigation when managing large content.
- Users often experience **slow performance** with Confluence, particularly when managing extensive content or large attachments.
- Users find **page management frustrating** due to slow performance, messy organization, and a confusing permissions system.
- Users find the **learning curve steep** , particularly for advanced features and the complex permission system.
- Users find the **complexity** of Confluence challenging, especially with sharing permissions and navigating document management.

#### What Are Recent G2 Reviews of Confluence?

**["Reliable All-in-One Documentation Hub with Seamless Jira Integration"](https://www.g2.com/survey_responses/confluence-review-13194625)**

**Rating:** 5.0/5.0 stars

_— Sree K._

[Read full review](https://www.g2.com/survey_responses/confluence-review-13194625)

**["The Ultimate Source of Truth for Engineering and Product Teams"](https://www.g2.com/survey_responses/confluence-review-12546661)**

**Rating:** 4.5/5.0 stars

_— Bibhuti Bhusan S._

[Read full review](https://www.g2.com/survey_responses/confluence-review-12546661)

#### What Are G2 Users Discussing About Confluence?

- [How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?](https://www.g2.com/discussions/how-is-confluence-being-utilized-to-improve-knowledge-management-and-collaboration-in-remote-work-environments) - 3 comments, 1 upvote
- [How is Confluence being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-confluence-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments
- [What is Confluence used for?](https://www.g2.com/discussions/what-is-confluence-used-for) - 3 comments, 1 upvote
- [How is confluence different from Jira?](https://www.g2.com/discussions/how-is-confluence-different-from-jira) - 2 comments, 1 upvote
- [What are the benefits of confluence?](https://www.g2.com/discussions/what-are-the-benefits-of-confluence) - 2 comments

### [Guru](https://www.g2.com/products/guru/reviews)

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically.

**Average Rating:** 4.7/5.0

**Total Reviews:** 2,260

#### How Do G2 Users Rate Guru?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.8/10)
- **Other Integrations:** 9.0/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Guru?

- **Seller:** [Guru](https://www.g2.com/sellers/guru)
- **Company Website:** www.getguru.com
- **Year Founded:** 2013
- **HQ Location:** Philadelphia, PA
- **Twitter:** @Guru\_HQ  
4,242 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ff193313849e591b470d6c852ca2cf23c86f159e6390dcb3ef3d9dcf8302d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5129180%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,604 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Service Representative, Customer Success Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 59% Medium, 29% Large

#### What Do G2 Reviewers Say About Guru?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Guru impressive, thanks to its intuitive interface and straightforward navigation.
- Users appreciate the **speed and reliability** of Guru, enhancing workflow efficiency with easily accessible, verified information.
- Users love Guru for its **comprehensive information management** , making it easy to capture, organize, and retrieve knowledge effectively.
- Users value the **easy access** to information with Guru, enhancing daily productivity and training efficiency.
- Users value the **accuracy of information** provided by Guru, enabling quick, reliable answers within their workflow.

##### Cons

- Users find the **search functionality can be slow** , particularly when managing extensive content and collections.
- Users find the **search inefficient** , often experiencing slow results and irrelevant matches despite having saved content.
- Users encounter **search functionality issues** with slow results and poor keyword recognition, complicating information retrieval.
- Users find the **inefficient searching** in Guru frustrating as it often provides generic results and requires constant team effort.
- Users find **organizational challenges** in Guru, with slow search and complicated content management for larger collections.

#### What Are Recent G2 Reviews of Guru?

**["Automated Verification Keeps Our Knowledge Repository Trustworthy"](https://www.g2.com/survey_responses/guru-review-12959405)**

**Rating:** 5.0/5.0 stars

_— Dairon P._

[Read full review](https://www.g2.com/survey_responses/guru-review-12959405)

**["A fast and user-friendly knowledge platform with room to grow"](https://www.g2.com/survey_responses/guru-review-11254414)**

**Rating:** 5.0/5.0 stars

_— Iasmin L._

[Read full review](https://www.g2.com/survey_responses/guru-review-11254414)

#### What Are G2 Users Discussing About Guru?

- [What does Guru do?](https://www.g2.com/discussions/what-does-guru-do) - 3 comments
- [How do I use the Guru app?](https://www.g2.com/discussions/how-do-i-use-the-guru-app) - 1 upvote
- [What is Guru platform?](https://www.g2.com/discussions/guru-what-is-guru-platform) - 2 comments
- [What is Guru software?](https://www.g2.com/discussions/what-is-guru-software) - 1 upvote

### [ClickUp](https://www.g2.com/pt/products/clickup/reviews)

ClickUp é o primeiro Espaço de Trabalho Convergente de IA do mundo, reunindo todos os aplicativos de trabalho, dados e fluxos de trabalho. ClickUp elimina todas as formas de dispersão de trabalho para fornecer 100% de contexto e um único lugar para humanos e agentes trabalharem juntos. Confiado por mais de 20 milhões de usuários em todo o mundo, ClickUp tem a missão de maximizar a produtividade humana.

**Average Rating:** 4.6/5.0

**Total Reviews:** 13,075

#### How Do G2 Users Rate ClickUp?

- **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 9.0/10)
- **Qualidade do Suporte:** 8.8/10 (Category avg: 8.8/10)
- **Outras Integrações:** 8.4/10 (Category avg: 8.3/10)
- **Facilidade de Uso:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ClickUp?

- **Vendedor:** [ClickUp](https://www.g2.com/pt/sellers/clickup)
- **Website da Empresa:** ClickUp.com
- **Ano de Fundação:** 2017
- **Localização da Sede:** San Diego, California
- **Twitter:** @clickup  
69,539 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12451d66d580078c16b08985ccc98dcf8d832565fb04a9665439cfd4f2a74fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12949663%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,526 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Gerente de Projetos
- **Top Industries:** Marketing e Publicidade, Software de Computador
- **Company Size:** 77% Small, 19% Medium

#### What Do G2 Reviewers Say About ClickUp?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam o ClickUp por sua **facilidade de uso** , melhorando a colaboração e a eficiência do gerenciamento de projetos sem esforço.
- Os usuários valorizam as **robustas capacidades de gerenciamento de tarefas** do ClickUp, melhorando a organização, a produtividade e a eficiência geral do fluxo de trabalho.
- Os usuários valorizam os **recursos robustos e a flexibilidade** do ClickUp, aumentando significativamente a produtividade e a visibilidade dos projetos entre as equipes.
- Os usuários apreciam a **flexibilidade e a integração abrangente** do ClickUp, melhorando a eficiência do trabalho em equipe e a execução de projetos.
- Os usuários apreciam a **colaboração eficaz** do ClickUp, permitindo um trabalho em equipe e gerenciamento de tarefas sem interrupções em uma única plataforma.

##### Cons

- Os usuários acham **frustrante a falta de recursos** no ClickUp, especialmente quando ferramentas cruciais são restringidas por paywalls e limites.
- Os usuários acham que a **curva de aprendizado para iniciantes** é desafiadora, exigindo tempo para se adaptar e dominar o sistema.
- Os usuários acham que o ClickUp tem **recursos limitados** , faltando integrações e funcionalidades complexas, impactando a usabilidade e flexibilidade.
- Os usuários acham a interface do ClickUp **não intuitiva** , complicando a descoberta de recursos e a experiência geral do usuário.
- Os usuários relatam experimentar **tempos de carregamento lentos** no ClickUp, impactando a eficiência geral e a experiência do usuário.

#### What Are Recent G2 Reviews of ClickUp?

**["Flexível o suficiente para gerenciar todo o nosso negócio nele"](https://www.g2.com/pt/survey_responses/clickup-review-13236245)**

**Rating:** 4.5/5.0 stars

_— King I._

[Read full review](https://www.g2.com/pt/survey_responses/clickup-review-13236245)

**["Uma ferramenta completa e super útil para o dia a dia dentro de uma organização"](https://www.g2.com/pt/survey_responses/clickup-review-13273548)**

**Rating:** 5.0/5.0 stars

_— Jhohan p._

[Read full review](https://www.g2.com/pt/survey_responses/clickup-review-13273548)

#### What Are G2 Users Discussing About ClickUp?

- [Quais recursos do ClickUp o tornam uma escolha preferida para gerenciamento de projetos em equipes ágeis?](https://www.g2.com/pt/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes
- [Para que serve o ClickUp?](https://www.g2.com/pt/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes
- [Does Google use ClickUp?](https://www.g2.com/pt/discussions/does-google-use-clickup) - 5 comments, 3 upvotes
- [Quem usa o ClickUp?](https://www.g2.com/pt/discussions/who-uses-clickup) - 14 comments, 4 upvotes
- [O ClickUp é realmente gratuito?](https://www.g2.com/pt/discussions/is-clickup-really-free) - 12 comments, 3 upvotes

### [IT Glue](https://www.g2.com/products/it-glue/reviews)

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins

**Average Rating:** 4.6/5.0

**Total Reviews:** 715

#### How Do G2 Users Rate IT Glue?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.4/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind IT Glue?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 71% Small, 26% Medium

#### What Do G2 Reviewers Say About IT Glue?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of IT Glue, enjoying quick access to centralized IT documentation for efficient management.
- Users find IT Glue's **flexibility in document management** invaluable for streamlining client documentation and support processes.
- Users value the **effective integrations** of IT Glue, enhancing workflow and simplifying the organization of business tasks.
- Users value the **effective organization** of IT Glue, making asset tracking and documentation effortless across teams.
- Users love the **easy integrations** with other platforms, enhancing functionality and simplifying information access in IT Glue.

##### Cons

- Users often experience **slow performance** in IT Glue, affecting productivity and causing frustration during important tasks.
- Users find it frustrating that IT Glue lacks **missing features** like customizable sections and improved mobile access for documents.
- Users find the **search functionality lacking** , struggling with speed and accuracy when locating documents effectively.
- Users find the **learning curve challenging** , often feeling overwhelmed by complexity and needing practice to use effectively.
- Users highlight **search limitations** in IT Glue, mentioning inconsistent results and slow performance, especially on mobile.

#### What Are Recent G2 Reviews of IT Glue?

**["Powerful without being too rigid."](https://www.g2.com/survey_responses/it-glue-review-8372185)**

**Rating:** 5.0/5.0 stars

_— Ivy S._

[Read full review](https://www.g2.com/survey_responses/it-glue-review-8372185)

**["IT Glue to the rescue"](https://www.g2.com/survey_responses/it-glue-review-9677665)**

**Rating:** 4.0/5.0 stars

_— Eric d._

[Read full review](https://www.g2.com/survey_responses/it-glue-review-9677665)

#### What Are G2 Users Discussing About IT Glue?

- [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) - 2 comments
- [What's new with IT Glue?](https://www.g2.com/discussions/what-s-new-with-it-glue)
- [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) - 1 comment
- [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) - 1 comment
- [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) - 1 comment

### [Helpjuice](https://www.g2.com/products/helpjuice/reviews)

Helpjuice's AI knowledge base is an industry-leading playform designed to supercharge your team and customers by enhancing knowledge sharing across your organization. With Helpjuice, you can capture, create, and share critical information effortlessly, making it the ideal knowledge base tool for training employees, onboarding new customers, enabling self-service, and sharing knowledge within and outside your company. Our powerful platform allows users to create new content directly in our easy-to-use editor as well as upload content in multiple formats, ensuring that essential information is accessible anytime and anywhere. Helpjuice's powerful, Google-like search functionality makes it easy for users to find the right information they need quickly and efficiently. Trusted by major organizations such as Amazon, Change.org, Wells Fargo, the World Health Organization, Shipt, TCL, and thousands of others, Helpjuice is dedicated to breaking down information silos and fostering a culture of knowledge sharing.

**Average Rating:** 4.7/5.0

**Total Reviews:** 380

#### How Do G2 Users Rate Helpjuice?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)
- **Other Integrations:** 7.8/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Helpjuice?

- **Seller:** [Helpjuice](https://www.g2.com/sellers/helpjuice)
- **Year Founded:** 2011
- **HQ Location:** Miami, FL
- **Twitter:** @HelpJuice  
769 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=710d41e209b3347dcf40c943bdb65801628dedbe6b413eeb56169319c7c2682b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1879314%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Technical Writer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Medium, 39% Small

#### What Do G2 Reviewers Say About Helpjuice?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Helpjuice, praising its user-friendly interface and quick setup for knowledge bases.
- Users value the **exceptional customer support** from Helpjuice, appreciating the fast assistance and ongoing tips provided.
- Users commend the **amazing customer support** from Helpjuice, consistently highlighting timely assistance and valuable feedback.
- Users appreciate the **intuitive interface** of Helpjuice, which simplifies content management and enhances team collaboration.
- Users value the **customization options** of Helpjuice, enhancing their knowledge base's effectiveness and organization.

##### Cons

- Users experience **limited customization options** , feeling forced into AI features and facing unclear pricing for requests.
- Users face **editing difficulties** due to an outdated interface and bugs that hinder efficient content management.
- Users face **formatting issues** and limited translation options in Helpjuice, making documentation somewhat difficult to navigate.
- Users believe **AI limitations** hinder overall functionality, preferring more effective and informative search capabilities.
- Users find the **learning curve steep** , as the interface and organization can be confusing and require time to master.

#### What Are Recent G2 Reviews of Helpjuice?

**["Versatile, fair in price, and with clever URL matching"](https://www.g2.com/survey_responses/helpjuice-review-13045550)**

**Rating:** 4.0/5.0 stars

_— Florian S._

[Read full review](https://www.g2.com/survey_responses/helpjuice-review-13045550)

**["A knowledge base people actually use instead of asking the same questions"](https://www.g2.com/survey_responses/helpjuice-review-13065437)**

**Rating:** 4.5/5.0 stars

_— Phil J._

[Read full review](https://www.g2.com/survey_responses/helpjuice-review-13065437)

#### What Are G2 Users Discussing About Helpjuice?

- [What is knowledge base for?](https://www.g2.com/discussions/helpjuice-what-is-knowledge-base-for)
- [What is knowledge base for?](https://www.g2.com/discussions/what-is-knowledge-base-for)
- [What information is maintained in knowledge base?](https://www.g2.com/discussions/what-information-is-maintained-in-knowledge-base)
- [What is a knowledge base software?](https://www.g2.com/discussions/what-is-a-knowledge-base-software)
- [What is Helpjuice used for?](https://www.g2.com/discussions/what-is-helpjuice-used-for)

### [Workvivo](https://www.g2.com/products/workvivo/reviews)

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2,620

#### How Do G2 Users Rate Workvivo?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)
- **Other Integrations:** 10.0/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Workvivo?

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** SPS Associate, Software Engineer
- **Top Industries:** Consumer Services, Information Technology and Services
- **Company Size:** 57% Large, 29% Medium

#### What Do G2 Reviewers Say About Workvivo?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Workvivo, enjoying its intuitive interface and natural, engaging interactions.
- Users appreciate the **engaging environment** of Workvivo, fostering personal connections and team unity through shared experiences.
- Users appreciate the **enhanced employee engagement** of Workvivo, fostering connections through shared personal and professional milestones.
- Users value Workvivo for its ability to enhance **communication** , fostering unity and engagement among remote and hybrid teams.
- Users appreciate the **supportive peer recognition** in Workvivo, enhancing personal connections and celebrating achievements within teams.

##### Cons

- Users often experience **slow loading times** and app performance issues, impacting their overall satisfaction with Workvivo.
- Users express concern over the **lack of effective notifications** , leading to missed important updates and irrelevant alerts.
- Users find the **notification issues** in Workvivo frustrating, with important updates often getting lost among less relevant posts.
- Users find the **interface not user-friendly** , experiencing frustration with its design, settings, and performance issues.
- Users struggle with **excessive notifications** , often missing important announcements due to overwhelming updates from Workvivo.

#### What Are Recent G2 Reviews of Workvivo?

**["One Platform, Zero Missed Updates — Workvivo Keeps Our Distributed Team Aligned"](https://www.g2.com/survey_responses/workvivo-review-13154575)**

**Rating:** 5.0/5.0 stars

_— Sayon R._

[Read full review](https://www.g2.com/survey_responses/workvivo-review-13154575)

**["One place for everything — communication made simple"](https://www.g2.com/survey_responses/workvivo-review-8259550)**

**Rating:** 5.0/5.0 stars

_— Jaya S._

[Read full review](https://www.g2.com/survey_responses/workvivo-review-8259550)

#### What Are G2 Users Discussing About Workvivo?

- [I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?](https://www.g2.com/discussions/i-m-trying-to-use-workvivo-for-internal-communications-but-i-m-not-sure-how-to-engage-my-team-effectively-any-suggestions) - 4 comments, 2 upvotes
- [What is Workvivo used for?](https://www.g2.com/discussions/what-is-workvivo-used-for) - 6 comments, 2 upvotes

### [Yext](https://www.g2.com/products/yext/reviews)

Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,091

#### How Do G2 Users Rate Yext?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.1/10 (Category avg: 8.3/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Yext?

- **Seller:** [Yext](https://www.g2.com/sellers/yext)
- **Company Website:** www.yext.com
- **Year Founded:** 2006
- **HQ Location:** New York
- **Twitter:** @yext  
21,811 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98acc97eae887b263557e152faff38f7c2d8480bd93436a7dcac0628d2d9eb7f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F515401%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,489 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Hospital & Health Care
- **Company Size:** 37% Large, 30% Medium

#### What Do G2 Reviewers Say About Yext?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Yext, with a welcoming interface and simple navigation that enhances their experience.
- Users find Yext exceptionally **helpful** for ensuring consistency and quick updates across multiple platforms in their business.
- Users value Yext's **centralized management** , simplifying the updating of business information across multiple platforms efficiently.
- Users commend Yext's **helpful customer support** , which excels in resolving issues and ensuring user satisfaction.
- Users value the **efficiency and speed** of Yext, appreciating its ability to manage business information seamlessly across platforms.

##### Cons

- Users often find Yext's interface **complex to navigate** , leading to a steep learning curve for new users.
- Users report a **steep learning curve** with Yext, though support and documentation help ease the transition.
- Users experience a **difficult learning curve** with Yext, finding navigation and edits challenging and confusing.
- Users find **difficult navigation** a challenge, especially due to overwhelming filters and confusing initial setups.
- Users find Yext's **limited features** frustrating, wishing for an iOS app and more customization options.

#### What Are Recent G2 Reviews of Yext?

**["Transparent Listings Management with Industry-Leading Publisher Reach"](https://www.g2.com/survey_responses/yext-review-12638314)**

**Rating:** 5.0/5.0 stars

_— Liz J._

[Read full review](https://www.g2.com/survey_responses/yext-review-12638314)

**["Yext: A Robust Platform for SEO Clients"](https://www.g2.com/survey_responses/yext-review-12810984)**

**Rating:** 5.0/5.0 stars

_— Ben H._

[Read full review](https://www.g2.com/survey_responses/yext-review-12810984)

#### What Are G2 Users Discussing About Yext?

- [What is Yext used for?](https://www.g2.com/discussions/yext-what-is-yext-used-for)
- [What does Yext do?](https://www.g2.com/discussions/what-does-yext-do) - 3 comments
- [Is YEXT worth the cost?](https://www.g2.com/discussions/is-yext-worth-the-cost) - 4 comments
- [What does YEXT cost?](https://www.g2.com/discussions/what-does-yext-cost)
- [What is YEXT used for?](https://www.g2.com/discussions/what-is-yext-used-for) - 2 comments

### [Spekit](https://www.g2.com/products/spekit/reviews)

Spekit is the Rep Acceleration Platform that turns GTM knowledge and unified deal intelligence into in-workflow insights, coaching, actions and buyer-ready experiences, so revenue teams can ramp fast, stay fast, and win more.

**Average Rating:** 4.7/5.0

**Total Reviews:** 300

#### How Do G2 Users Rate Spekit?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.8/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Spekit?

- **Seller:** [Spekit Inc.](https://www.g2.com/sellers/spekit-inc)
- **Company Website:** spekit.com
- **Year Founded:** 2018
- **HQ Location:** Denver, Colorado
- **Twitter:** @spekitapp  
1,169 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5133d1612b1e4a30a8e13c2da6aa461db87d20bd163b1f4a0a87ec0391e88dc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18421890%2F&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Account Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 68% Medium, 21% Large

#### What Do G2 Reviewers Say About Spekit?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Spekit's **ease of use** invaluable, enhancing integration and simplifying the onboarding process effectively.
- Users appreciate the **immediate and effective training delivery** of Spekit, streamlining onboarding and supporting performance-driven coaching.
- Users value the **seamless integrations** of Spekit, enhancing efficiency and making onboarding much smoother.
- Users value the **time-saving features** of Spekit, enabling efficient training and immediate access to essential information.
- Users appreciate the **intuitive navigation** of Spekit, enabling quick access to training materials and seamless content creation.

##### Cons

- Users face **navigation difficulties** with Spekit, experiencing lags and challenges in finding relevant information quickly.
- Users find the **inefficient search functionality** of Spekit limits their ability to find specific information quickly.
- Users find the **missing features** frustrating, impacting the overall utility and customization of Spekit.
- Users face a significant **learning curve** with Spekit, requiring time and training to fully utilize its features.
- Users find the **inadequate search functionality** of Spekit frustrating, often leading to challenges in locating specific information.

#### What Are Recent G2 Reviews of Spekit?

**["Simple, Intuitive Enablement That Gives Teams Instant Answers"](https://www.g2.com/survey_responses/spekit-review-13235303)**

**Rating:** 5.0/5.0 stars

_— Lisa T._

[Read full review](https://www.g2.com/survey_responses/spekit-review-13235303)

**["Deal Rooms That Keep Clients Organized Throughout the Sales Cycle"](https://www.g2.com/survey_responses/spekit-review-12853922)**

**Rating:** 4.5/5.0 stars

_— Cole D._

[Read full review](https://www.g2.com/survey_responses/spekit-review-12853922)

#### What Are G2 Users Discussing About Spekit?

- [What is Spekit used for?](https://www.g2.com/discussions/what-is-spekit-used-for)

### [BoldDesk](https://www.g2.com/products/bolddesk/reviews)

BoldDesk® by Syncfusion® is an advanced, AI-powered Customer service software designed to streamline customer support operations. It combines robust ticketing software, live chat, and multi-channel support with cutting-edge AI features like AI Copilot and AI Agents. AI Agents provide 24/7 assistance with fast, accurate, and human-like responses, ensuring customers always get the right support, anytime. It integrates seamlessly with over 40 popular tools, supports 35+ languages, and scales effortlessly from startups to large enterprises, making it the ideal choice for modern, AI-driven customer support.

**Average Rating:** 4.5/5.0

**Total Reviews:** 145

#### How Do G2 Users Rate BoldDesk?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind BoldDesk?

- **Seller:** [Syncfusion](https://www.g2.com/sellers/syncfusion)
- **Company Website:** www.syncfusion.com
- **Year Founded:** 2001
- **HQ Location:** Morrisville, North Carolina
- **Twitter:** @Syncfusion  
11,907 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=819bbd3d7046da28d101a1e5cf5794e766a9f74c4edf4d097116f83e77cc93b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F123064%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,709 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Software Developer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 47% Small, 36% Medium

#### What Do G2 Reviewers Say About BoldDesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find BoldDesk to be very **intuitive and easy to use** , enhancing collaboration across departments effectively.
- Users value the **ease of use** of BoldDesk, praising its clean interface and effective collaboration features.
- Users commend the **fast and helpful customer support** of BoldDesk, enhancing their overall experience significantly.
- Users highlight the **easy setup** of BoldDesk, making it simple to integrate and start using effectively.
- Users value the **intuitive interface and usability** of BoldDesk, finding it easy and reliable to navigate.

##### Cons

- Users find the **lack of essential features** in BoldDesk, such as RMM and effective AI capabilities, limiting their experience.
- Users find the **learning curve challenging** , feeling overwhelmed and requiring tech skills for deeper customization and integration.
- Users desire more **customization options** in BoldDesk, particularly for email templates and notifications flexibility.
- Users find the **customer portal difficult to operate** , making it overwhelming and frustrating at times.
- Users face **ticketing issues** , such as poor layout and lack of user activity logs, affecting overall usability.

#### What Are Recent G2 Reviews of BoldDesk?

**["BoldDesk: Essential Tool with Room for Interface Improvement"](https://www.g2.com/survey_responses/bolddesk-review-13088897)**

**Rating:** 5.0/5.0 stars

_— Vishal N._

[Read full review](https://www.g2.com/survey_responses/bolddesk-review-13088897)

**["BoldDesk: User-Friendly Ticketing with Seamless Integrations and Tremendous Support"](https://www.g2.com/survey_responses/bolddesk-review-12803790)**

**Rating:** 5.0/5.0 stars

_— Adithya K._

[Read full review](https://www.g2.com/survey_responses/bolddesk-review-12803790)

### [Document360](https://www.g2.com/products/document360/reviews)

Document360 is an AI-powered knowledge base platform for enterprises needing secure, scalable documentation. It centralizes organizational knowledge into one workspace, including public help centers, internal wikis, SOPs, user manuals, API docs, or product playbooks. Who It's For By Role: Support teams (deflect tickets), technical writers (publish faster), product managers (align teams), engineers (document APIs and workflows). By Industry: SaaS, IT & consulting, finance, healthcare, education, manufacturing. Key Capabilities: 1. Editors: Markdown and WYSIWYG with real-time previews and drag-and-drop media. 2. Step-by-Step Guides: Capture on-screen actions to create editable interactive guides. 3. Category Manager: Drag-and-drop content organization. 4. Interactive Demos: Clickable walkthroughs embedded in articles. 5. Custom Workflows: Automate reviews, roles, and approvals. 6. Pro Analytics: Track performance, engagement, search trends, and ticket deflection. 7. Brand Customization: Tailor design, layout, and themes. 8. Security: SOC 2 and GDPR-aligned; SSO, JWT, SAML, IP restriction. 9. Localization: 50+ languages. Powered by Eddy AI: 1. AI Search: ChatGPT-style answers from your docs for instant self-service. 2. AI Writing Agent: Generate structured docs from video, audio, text, or prompts. 3. AI Chatbot: 24/7 documentation-driven support that cuts costs. 4. AI Glossary Generator: Auto-creates glossaries for complex terms. 5. Article Summarizer: Condenses long docs into bite-sized summaries. 6. MCP Server: Connects your knowledge base to LLMs. 7. Duplicate Content Detection: Flags redundancy with precision. 8. SEO Automation: Auto-generates titles, tags, and glossaries for discoverability. Whether scaling support, streamlining internal knowledge, or building world-class product docs, Document360 brings it all together in one platform.

**Average Rating:** 4.7/5.0

**Total Reviews:** 529

#### How Do G2 Users Rate Document360?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.1/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Document360?

- **Seller:** [Kovai Limited](https://www.g2.com/sellers/kovai-limited)
- **Company Website:** www.kovai.co
- **Year Founded:** 2009
- **HQ Location:** London
- **Twitter:** @BizTalk360  
1,920 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12245f53ec3f5ad2cbbb0bbd7a824af70b3bad9851082c25ea45dd1355e57e44&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkovaico%2F&secure%5Burl_type%5D=linkedin_company_website)  
330 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Technical Writer, Senior Technical Writer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 45% Medium, 38% Small

#### What Do G2 Reviewers Say About Document360?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Document360, highlighting its user-friendly interface and efficient setup process.
- Users value the **versatile customization** and powerful features of Document360, enhancing their documentation systems seamlessly.
- Users value the **efficient customer support** from Document360, praising their fast resolution of issues and knowledgeable agents.
- Users highlight the **versatility and customization** of Document360, enabling seamless integration and enhanced documentation efficiency.
- Users value the **versatile and customizable user interface** of Document360, enhancing the overall user experience significantly.

##### Cons

- Users desire improvements to **missing features** such as enhanced visual editing and better handling of long documents.
- Users find **editing difficulties** in Document360, noting issues with lag and formatting inconsistencies when working with documents.
- Users experience **editing limitations** with Document360, citing issues like lag and clunky tools when managing content.
- Users criticize Document360 for its **high costs** , noting that essential features are often locked behind expensive tiers.
- Users note that **limited customization** options make it challenging for non-developers to tailor their experience effectively.

#### What Are Recent G2 Reviews of Document360?

**["Document360 Makes Knowledge Sharing Easy with Intuitive Management and Powerful Search"](https://www.g2.com/survey_responses/document360-review-13065059)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/document360-review-13065059)

**["Simplifying Documentation Management with Document360"](https://www.g2.com/survey_responses/document360-review-12229699)**

**Rating:** 4.0/5.0 stars

_— Vignesh S._

[Read full review](https://www.g2.com/survey_responses/document360-review-12229699)

#### What Are G2 Users Discussing About Document360?

- [What is Document360 used for?](https://www.g2.com/discussions/what-is-document360-used-for) - 1 comment

### [Stack Internal](https://www.g2.com/pt/products/stack-internal/reviews)

Stack Internal é a camada de inteligência de conhecimento empresarial que ingere, valida e entrega conhecimento confiável nas ferramentas e fluxos de trabalho que os tecnólogos utilizam diariamente. Construído para equipes de engenharia modernas, o Stack Internal combina a percepção humana e a automação por IA para manter o conhecimento empresarial preciso, acessível e em fluxo—para que as respostas surjam onde o trabalho acontece e os copilotos atuem com confiabilidade. Ao contrário de wikis estáticos ou assistentes de IA genéricos, o Stack Internal cria um ecossistema seguro e de aprendizado contínuo que reduz a carga cognitiva, fortalece a conformidade e acelera a modernização empresarial.

**Average Rating:** 4.5/5.0

**Total Reviews:** 784

#### How Do G2 Users Rate Stack Internal?

- **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 9.0/10)
- **Qualidade do Suporte:** 8.8/10 (Category avg: 8.8/10)
- **Outras Integrações:** 7.9/10 (Category avg: 8.3/10)
- **Facilidade de Uso:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Stack Internal?

- **Vendedor:** [Stack Overflow](https://www.g2.com/pt/sellers/stack-overflow)
- **Website da Empresa:** stackoverflow.co
- **Ano de Fundação:** 2008
- **Localização da Sede:** New York
- **Twitter:** @StackOverflow  
256,176 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f2244cf22303b8c7362e4e1248d37bbfa481f2a952d82ac6a3222bfe891b6f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F974353%2F&secure%5Burl_type%5D=linkedin_company_website)  
619 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Engenheiro de Software, Desenvolvedor de Software
- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 48% Medium, 38% Small

#### What Do G2 Reviewers Say About Stack Internal?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham o Stack Overflow Internal incrivelmente **fácil de usar** , o que agiliza significativamente seus processos de depuração e aprendizado.
- Os usuários valorizam o **compartilhamento eficaz de conhecimento** no Stack Overflow Internal, melhorando a colaboração e acelerando a resolução de problemas.
- Os usuários valorizam o **extenso conhecimento da comunidade** do Stack Overflow, tornando a resolução de problemas e o aprendizado altamente eficientes.
- Os usuários valorizam o **compartilhamento de conhecimento centralizado** no Stack Overflow for Teams, melhorando a colaboração e a eficiência dentro da organização.
- Os usuários valorizam o **compartilhamento de conhecimento** que melhora a colaboração em equipe e simplifica o acesso a informações valiosas.

##### Cons

- Os usuários têm dificuldades com a **funcionalidade de busca ineficiente** que torna desafiador localizar perguntas e respostas relevantes.
- Os usuários encontram **conteúdo irrelevante** que engana devido a soluções desatualizadas que não refletem as bibliotecas ou a arquitetura atuais.
- Os usuários têm dificuldades com a **funcionalidade de busca inadequada** , achando difícil localizar perguntas e respostas relevantes.
- Os usuários acham a **curva de aprendizado desafiadora** , tornando a adoção difícil para novos usuários e equipes que usam o Stack Overflow Internal.
- Os usuários enfrentam dificuldades com as **limitações de busca** no Stack Overflow Internal, achando difícil localizar conteúdo relevante de forma eficaz.

#### What Are Recent G2 Reviews of Stack Internal?

**["Base de Conhecimento Centralizada e Pesquisável que Aumenta a Produtividade da Equipe"](https://www.g2.com/pt/survey_responses/stack-internal-review-13129557)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/pt/survey_responses/stack-internal-review-13129557)

**["Hub de Conhecimento Centralizado e Confiável com Interface Intuitiva"](https://www.g2.com/pt/survey_responses/stack-internal-review-12171344)**

**Rating:** 4.5/5.0 stars

_— Sanket P._

[Read full review](https://www.g2.com/pt/survey_responses/stack-internal-review-12171344)

#### What Are G2 Users Discussing About Stack Internal?

- [What is Stack Overflow for Teams used for?](https://www.g2.com/pt/discussions/what-is-stack-overflow-for-teams-used-for) - 2 comments, 2 upvotes
- [O Stack Overflow é gratuito para usar?](https://www.g2.com/pt/discussions/is-stack-overflow-free-to-use) - 4 comments, 1 upvote
- [Com o que o Stack Overflow é construído?](https://www.g2.com/pt/discussions/what-is-stack-overflow-built-with) - 1 comment
- [What is stack overflow for teams?](https://www.g2.com/pt/discussions/what-is-stack-overflow-for-teams)

### [Bloomfire](https://www.g2.com/products/bloomfire/reviews)

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility. Key functionality includes: · AI-Powered Enterprise Search: Get direct, trusted answers from Ask AI and find relevant documents and articles across all your integrated platforms with intuitive search. ·AI-Powered Authoring Tools: Advanced authoring tools streamline knowledge creation and ensure your content fits the unique needs of your business. Use generative AI to create and refine insights from your original work, ensuring all published information is high quality and optimized for search. · Scalable Architecture & Award-Winning Implementation: With flexible structure and navigation components like communities, groups, and boards, Bloomfire is designed to grow with your organization, offering a seamless integration and implementation process.

**Average Rating:** 4.6/5.0

**Total Reviews:** 502

#### How Do G2 Users Rate Bloomfire?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.8/10)
- **Other Integrations:** 8.3/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Bloomfire?

- **Seller:** [Bloomfire](https://www.g2.com/sellers/bloomfire)
- **Company Website:** www.bloomfire.com
- **Year Founded:** 2010
- **HQ Location:** Austin, TX
- **Twitter:** @Bloomfire  
6,350 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae0116c5377d30a37d720aa084d6c0b0e545b5de27434cb59030c9ef03e9788b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F851196%2F&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Manager, Project Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 52% Medium, 30% Large

#### What Do G2 Reviewers Say About Bloomfire?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Bloomfire, finding it user-friendly and efficient for information retrieval.
- Users enjoy the **easy access** of Bloomfire, appreciating its intuitive interface and organized information for efficient knowledge sharing.
- Users value the **remarkable AI support** and intuitive interface of Bloomfire, enhancing knowledge sharing and accessibility.
- Users admire the **intuitive search functionality** of Bloomfire, enhancing knowledge access and collaboration across departments.
- Users value the **remarkable AI support** in Bloomfire, enhancing knowledge access and simplifying search processes.

##### Cons

- Users often face **inefficient search** , leading to frustration with results that can be unpredictable or incomplete.
- Users are frustrated by the **inefficient search functionality** in Bloomfire, leading to disappointing experiences and inconsistencies.
- Users feel that the **limited customization** options hinder their ability to tailor Bloomfire to specific needs.
- Users express frustration with **limited reporting** , making it challenging to track engagement and insights effectively.
- Users find the **search functionality inconsistent** , often leading to disappointment with inaccurate results and missed insights.

#### What Are Recent G2 Reviews of Bloomfire?

**["Enhancing the Back Office Experience"](https://www.g2.com/survey_responses/bloomfire-review-9720957)**

**Rating:** 5.0/5.0 stars

_— Verified User in Investment Management_

[Read full review](https://www.g2.com/survey_responses/bloomfire-review-9720957)

**["Outstanding, Friendly Customer Service Every Time"](https://www.g2.com/survey_responses/bloomfire-review-13219500)**

**Rating:** 5.0/5.0 stars

_— Chelle S._

[Read full review](https://www.g2.com/survey_responses/bloomfire-review-13219500)

#### What Are G2 Users Discussing About Bloomfire?

- [What is Seva used for?](https://www.g2.com/discussions/what-is-seva-used-for) - 1 comment
- [What is Talla used for?](https://www.g2.com/discussions/what-is-talla-used-for)

### [Lark](https://www.g2.com/products/lark-lark/reviews)

Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value.

**Average Rating:** 4.5/5.0

**Total Reviews:** 172

#### How Do G2 Users Rate Lark?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.8/10)
- **Other Integrations:** 9.0/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Lark?

- **Seller:** [Lark Technologies](https://www.g2.com/sellers/lark-technologies-ab8d4472-aa71-4552-8d1c-06f9cf7661e6)
- **Year Founded:** 2003
- **HQ Location:** Singapore, Singapore
- **Twitter:** @lark  
471 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a756502056f87231209fe7946b060ad3e1a8c5e8a28d0574db38ca51902710ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flarksuite%2F&secure%5Burl_type%5D=linkedin_company_website)  
210 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 49% Small, 30% Medium

#### What Do G2 Reviewers Say About Lark?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless remote work experience** offered by Lark, facilitating easy collaboration across teams worldwide.
- Users love the **automation capabilities** of Lark, streamlining workflows and enhancing productivity effortlessly.
- Users appreciate the **ease of use** of Lark, enhancing team collaboration and productivity in a unified workspace.
- Users commend Lark for its **seamless integration** of communication tools, enhancing collaboration and productivity across teams.
- Users love the **reminders feature** of Lark, enhancing team collaboration and scheduling efficiency effortlessly.

##### Cons

- Users experience **occasional glitches** and delays on the PC version, impacting overall performance and usability.
- Users find the **overwhelming experience** of navigating numerous features and complex onboarding challenging at first.
- Users find the **overwhelming features** of Lark complicate initial setup and navigation, impacting user experience.
- Users desire **more integrations** with other platforms, though some improvements have been noted and custom options exist.
- Users experience **software glitches** in Lark, especially with login issues and limited customization options affecting usability.

#### What Are Recent G2 Reviews of Lark?

**["Lark: The Most Complete, Seamless All-in-One Platform for Our Team"](https://www.g2.com/survey_responses/lark-review-13223645)**

**Rating:** 5.0/5.0 stars

_— Filbert L._

[Read full review](https://www.g2.com/survey_responses/lark-review-13223645)

**["Replaced our group chats, spreadsheets and paper forms with one system run the business on"](https://www.g2.com/survey_responses/lark-review-13238651)**

**Rating:** 5.0/5.0 stars

_— Keith N._

[Read full review](https://www.g2.com/survey_responses/lark-review-13238651)

#### What Are G2 Users Discussing About Lark?

- [Is Lark a Chinese app?](https://www.g2.com/discussions/is-lark-a-chinese-app)
- [How good is Lark?](https://www.g2.com/discussions/lark-how-good-is-lark)
- [How does Lark app work?](https://www.g2.com/discussions/lark-how-does-lark-app-work) - 1 comment
- [What is the use of Lark app?](https://www.g2.com/discussions/lark-what-is-the-use-of-lark-app)

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