Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their customer experience operations are compliant, competitive, and productive
Online Appointment Scheduling made quick, easy & powerful. Integrates to calendars and sales / marketing apps.
Knock is an innovative B2B engagement platform designed to transform website traffic into meaningful sales conversations by eliminating traditional forms and delays. By enabling instant, frictionless interactions across multiple channels, Knock empowers sales and marketing teams to connect with potential buyers in real time, enhancing lead conversion rates and accelerating pipeline growth. Key Features and Functionality: - Instant Multi-Channel Engagement: Facilitates immediate conversations t
SellScale Email Grader provides immediate analysis of sales email effectiveness.
Forethought offers the world’s most advanced AI Agents— enterprise-ready and designed for every customer moment.
Parloa GmbH is an owner-managed software company from Berlin-Mitte. Since its foundation in March 2017, the company has focused on the development of Parloa as a Contact Center AI Hub & Dialog Management System. With this software-as-a-service, companies automate their most important communication channels by using revolutionary AI technology in e.g. phone- and chat-bots.
ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo
Minoa is an AI-powered business case platform designed to help B2B SaaS companies accelerate sales by focusing on outcome-based selling. It enables sales teams and buying committees to collaboratively create compelling business cases, accurately measure Return on Investment , and effectively communicate value propositions. By leveraging Minoa's pre-defined use case templates and intuitive ROI dashboards, businesses can streamline lengthy sales cycles and ensure that customers clearly understand
Warmly helps your revenue team spot in-market opportunities sooner. Progress them faster. And hit your pipeline goals quarter after quarter. Our AI Warm Leads Platform illuminates your pipeline by monitoring buying intent signals across your website, outbound and CRM. Then, we help you close that pipeline in warm, engaging ways. Further, our suite of free sales tools help your team connect better with prospects or customers in your Calendar and on Zoom with our award winning Essential Zoom App.
RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.
1. Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory. 2. Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Eve
Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.