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Engageware

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265 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2000
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181
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Engageware Reviews

Review Filters
Profile Name
Star Rating
181
67
13
1
3
Verified User in Financial Services
GF
Verified User in Financial Services
02/17/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Aivo optimizes customer service

What I like the most is that it makes the clients feel like they are talking to a person, even though in reality it is AI.
Anshu K.
AK
Anshu K.
10/23/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Engageware Boosts Engagement between customer and employee

Engageware is customer engagement platform where we can customers and employees engagement happens.It is multi channel communication platforms where we can also privide AI-vrtual assistant.we can also schedule or maintain the appointments on of customers.we can also provide live agent support to our customer to provide efficient solutions to customers. we can also manage analytics or customer data with live dashboards.
IP
Izu P.
Business Operations Manager at Farmsby Limited
09/17/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Engageware; Successful in Navigation of Scheduling Appointments and Engagements

Engageware helps us create simple appointment schedules with clients, and this allows them to access our services easily We obtain consistent engagement and scheduling across multiple digital platforms. We integrate Engageware with core systems and CRM platforms, keeping our customer data secure and centralized Engageware gives us a visible insight on our customers interactions, the appointment trends, among other things

About

Contact

HQ Location:
Tewksbury, MA

Social

@engageware

What is Engageware?

Engageware is a technology vendor that specializes in providing customer engagement solutions designed to enhance the customer experience. Their platform offers a range of tools for appointment scheduling, resource management, and personalized customer interactions, enabling businesses to streamline their operations and improve service delivery. Engageware focuses on helping organizations build stronger relationships with their customers through innovative technology and data-driven insights. For more information, visit their website at https://engageware.com/.

Details

Year Founded
2000