Datacom has extensive expertise in the operation of contact centres, data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations.
Manage agents and call queues with QLive, an on-premise informal contact center solution. QLive's dashboard features include configurable tools to view the call data that matters most to your business. Display the performance of your queues, caller abandonment rates and agent activities with intuitive drag-and-drop navigation.
Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients.The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysO
Headquartered in Singapore, SimpleWorks Group operates through two key companies - SimpleWorks Business Solutions Pte Ltd and SimpleWorks Solutions Pvt Ltd, based in Nagpur, India. An ISO 27001:2013 & ISO 9001:2015 certified organization, SimpleWorks excels in delivering robust CRM and AI-based solutions specifically designed to serve the needs of mid-sized to large enterprises spanning the Asia Pacific, Middle East, and North Africa. Our unique Omnichannel CX platform is trusted by marquee
Paxyl Solutions, established in 2003, specializes in delivering comprehensive multimedia contact center solutions. Their mission is to assist organizations in efficiently managing customer interactions and enhancing agent productivity, leading to increased profitability and customer loyalty. By leveraging cutting-edge technologies, professional services, and global partnerships, Paxyl empowers businesses to maximize customer lifetime value. Key Features and Functionality: - Contact Center Sol
Initio is a new-age digital contracting platform helping companies manage their contracting processes. We enable seamless collaboration between stakeholders driven through a native document editor and a workflow designer. We offer quick and affordable deployment along with fully managed onboarding support.
HiperMe! is an industry-leading unified communications and contact center platform. This comprehensive solution allows you to centralize and manage all your communications, whether with clients or within your organization. With HiperMe, you can integrate calls, text messages, emails, and chats into a single interface, facilitating collaboration and improving efficiency.
Integrated Intelligent Automated Platform for Document Understanding, Document Workflow Automation and Content Management from Anywhere
Thalassa is management software for freediving and dive centers. It started in freediving centers, where one course is several sessions across pool, depth and theory, and students miss, repeat and reschedule. Define a course package once, with its price and the sessions it includes. Book a student onto it and Thalassa keeps a ledger of what they are owed and what is done. Schedule sessions, assign lead and assistant instructors, and get warned about double bookings and ratio clashes before they
Bricsys 24/7 is a cloud collaboration tool designed to help teams collaborate on construction projects.
We know you want to train customers so you can scale your business. We believe a lack of product competency should never be why a customer churns. Reduce churn and stop wasting time. Feel confident and in control while creating product experts at scale with our LMS built for onboarding B2B SaaS customers.
LeadSquared is a versatile CRM (Customer Relationship Management) platform that provides sales, marketing, and onboarding automation solutions . It is designed to help businesses with high lead volume and multiple sales channels enhance their sales efficiency . LeadSquared offers features such as activity tracking, process monitoring, automation, telephony integrations, and real-time reports to improve contact center productivity
The Orchard team is a group of developers who are passionate about delivering open source solutions on .
Solar Staff's main goal is to simplify international contracting and compliance, with independent contractors. For the last seven years, our service has been helping companies worldwide. Currently Solar Staff have 600+ clients from 120+ countries. Among them are retailers, startups, advertising agencies, education platforms, marketplaces, and many others.
OneView makes it very easy to gain operational as well as technical insight from your Cisco Call Manager and Contact Center systems: from broad overviews to very granular performance metrics. OneView provides outstanding resources and tools to help your IT team gain rapid insight and CDR capabilities; but we take it further. OneView drives insight for operational efficiencies, increased sales, and better customer service.
Armasourcing is a growth partner for entrepreneurs, local businesses, and agencies, providing highly trained Filipino virtual assistants and managed contact center teams to help you scale smarter and faster. Based in the Philippines, we offer cost-effective, high-performance support tailored to your needs. What sets us apart is our mission-driven approach: 10% of all revenue goes to support churches and youth ministries. We're not just outsourcing tasks; we're building results-focused partnershi