# Best Contact Center Consulting Providers *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* ## How Many Contact Center Consulting Providers Products Does G2 Track? **Total Products under this Category:** 65 ### Category Stats (Jul 2026) - **Average Rating**: 4.46/5 (↑0.04 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Martal Group (+0.06%) - Among all products in this category, Martal Group recorded the largest rating increase compared to last month *Last updated: July 09, 2026* ## How Does G2 Rank Contact Center Consulting Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 300+ Authentic Reviews - 65+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## What Are the Top-Rated Contact Center Consulting Providers Products in 2026? ### 1. [Amplix](https://www.g2.com/products/amplix/reviews) Amplix provides technology advisory services, including strategy, consulting, implementation, and managed services, to more than 3,500 clients nationwide, enabling data-driven technology decision-making and optimization. Amplix advisory services encompass strategy, consulting, implementation, and managed services in technology areas that include AI, cloud, infrastructure, security, unified communications, mobility, and business applications. Amplix is headquartered in Norwood, Massachusetts with over 200 employees in more than 20 states and Canada. For more information, visit www.amplix.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 90 **Who Is the Company Behind Amplix?** - **Seller:** [Gemspring Capital Management](https://www.g2.com/sellers/gemspring-capital-management) - **Year Founded:** 2015 - **HQ Location:** Westport, US - **LinkedIn® Page:** https://www.linkedin.com/company/gemspring-capital/ (108 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 82% Mid-Market, 11% Small-Business #### What Are Recent G2 Reviews of Amplix? **"[Solid and knowledgeable support](https://www.g2.com/survey_responses/amplix-review-10356212)"** **Rating:** 4.0/5.0 stars *— Chris V.* [Read full review](https://www.g2.com/survey_responses/amplix-review-10356212) --- **"[Director of Customer Experience](https://www.g2.com/survey_responses/amplix-review-10229413)"** **Rating:** 5.0/5.0 stars *— Justin M.* [Read full review](https://www.g2.com/survey_responses/amplix-review-10229413) --- #### What Are G2 Users Discussing About Amplix? - [What is InflowCX used for?](https://www.g2.com/discussions/what-is-inflowcx-used-for) ### 2. [TTEC](https://www.g2.com/products/ttec/reviews) TTEC is a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands. We design, build, operate, human, amazing, scalable, smarter, connected digital, agile, smart, efficient, automated, optimized, and exceptional customer experiences. Our mission is to accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands. Founded in 1982, the company’s over 50K employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. To learn more about how TTEC is bringing humanity to the customer experience, visit https://www.ttec.com/ **Average Rating:** 3.6/5.0 **Total Reviews:** 14 **Who Is the Company Behind TTEC?** - **Seller:** [TTEC](https://www.g2.com/sellers/ttec) - **Year Founded:** 1982 - **HQ Location:** Englewood, Colorado - **Twitter:** @TTEC (229 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/teletech (5,094 employees on LinkedIn®) - **Ownership:** NasdaqGS:TTEC **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 29% Small-Business #### What Are TTEC's Pros and Cons? **Pros:** - Engagement (1 reviews) - Market Expansion (1 reviews) - Sales Growth (1 reviews) - Teamwork (1 reviews) ### What Do G2 Reviewers Say About TTEC? *AI-generated summary from verified user reviews* **Pros:** - Users value the **supportive company culture** of TTEC, highlighting employee development and flexible work arrangements. - Users appreciate the **positive company culture and growth opportunities** at TTEC, enjoying supportive supervisors and flexibility. - Users value the **sales growth** at TTEC, benefiting from positive culture and supportive development opportunities. - Users value the **supportive teamwork** at TTEC, enhancing employee growth and offering flexible work arrangements. #### What Are Recent G2 Reviews of TTEC? **"[Top company MSP in south africa](https://www.g2.com/survey_responses/ttec-review-11778558)"** **Rating:** 5.0/5.0 stars *— Tharwat A.* [Read full review](https://www.g2.com/survey_responses/ttec-review-11778558) --- **"[Positive experience](https://www.g2.com/survey_responses/ttec-review-10636990)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/ttec-review-10636990) --- ### 3. [Liveops](https://www.g2.com/products/liveops-liveops/reviews) Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model. Through award-winning learning and development and Learning as a Service (LaaS), we help support teams ramp efficiently, stay consistent, and improve performance over time. With LiveNexus by Liveops, organizations can better orchestrate AI and human support through measurable workflows that improve speed, consistency, and outcomes across the full customer journey. Learn more about the Liveops flexible customer service model at liveops.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 16 **Who Is the Company Behind Liveops?** - **Seller:** [Liveops](https://www.g2.com/sellers/liveops-0f3ab24c-0b45-4631-80eb-d8f157f4c4d3) - **Company Website:** https://liveops.com - **Year Founded:** 2000 - **HQ Location:** Scottsdale, AZ - **Twitter:** @liveops (7,578 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/liveops-contact-center-solutions/ (2,825 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 50% Enterprise, 31% Mid-Market #### What Are Recent G2 Reviews of Liveops? **"[A Flexible Solution for Scaling Customer Support](https://www.g2.com/survey_responses/liveops-review-12443268)"** **Rating:** 5.0/5.0 stars *— Christopher R.* [Read full review](https://www.g2.com/survey_responses/liveops-review-12443268) --- **"[Flexible Hours and Competitive Pay Make This Role a Win](https://www.g2.com/survey_responses/liveops-review-12805817)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/liveops-review-12805817) --- #### What Are G2 Users Discussing About Liveops? - [Can you make a living with Liveops?](https://www.g2.com/discussions/can-you-make-a-living-with-liveops) - [What kind of computer do I need for Liveops?](https://www.g2.com/discussions/what-kind-of-computer-do-i-need-for-liveops) - [What CRM does Liveops use?](https://www.g2.com/discussions/what-crm-does-liveops-use) ### 4. [LevelUp Leads](https://www.g2.com/products/levelup-leads/reviews) Most B2B companies know they need more outbound pipeline. The hard part is building the team, data, messaging, management, and reporting system required to do it well. LevelUp Leads helps B2B companies run outbound SDR programs without hiring and managing the function internally. We handle the full outbound motion: account research, contact data, messaging, cold calling, email, LinkedIn outreach, meeting booking, reporting, SDR management, and optimization. Our model is built for companies selling high-value products or services into complex B2B markets. That includes SaaS, technology, MSPs, manufacturing, industrial, finance, professional services, logistics, and other industries where buyers are hard to reach and sales conversations need to be qualified before they reach the sales team. Cold calling is a core part of our delivery model. Some clients need high-volume calling to create more market coverage and test messaging quickly. Others need a more account-based approach into a defined list of enterprise targets. LevelUp supports both models with trained SDRs, multi-channel outreach, and clear reporting. We use AI to make the program smarter, not to replace the SDR. AI helps us analyze conversations, identify objections, track buyer pain points, improve messaging, coach reps, and understand which industries, personas, and value propositions are producing the best results. LevelUp is different from email-only agencies, lead list vendors, and low-touch appointment-setting providers. We provide the people, process, data, tools, and management structure required to run outbound as a serious revenue function. **Average Rating:** 4.9/5.0 **Total Reviews:** 52 **Who Is the Company Behind LevelUp Leads?** - **Seller:** [LevelUp Leads](https://www.g2.com/sellers/levelup-leads) - **Company Website:** https://levelupleads.io/ - **Year Founded:** 2021 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/levelup-leads (67 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 62% Small-Business, 29% Mid-Market #### What Are LevelUp Leads's Pros and Cons? **Pros:** - Results (14 reviews) - Lead Generation (13 reviews) - Teamwork (12 reviews) - Lead Quality (9 reviews) - Transparency (9 reviews) **Cons:** - Expensive (3 reviews) - Limited Reporting Capabilities (2 reviews) - Poor Customer Support (2 reviews) - Poor Lead Quality (2 reviews) - Lack of Research (1 reviews) ### What Do G2 Reviewers Say About LevelUp Leads? *AI-generated summary from verified user reviews* **Pros:** - Users commend LevelUp Leads for their **reliable execution and quick results** , fostering successful appointment setting and customer acquisition. - Users appreciate the **effective lead generation** strategies of LevelUp Leads, delivering tailored results and industry expertise. - Users value the **exceptional teamwork** of LevelUp Leads, feeling supported and understood throughout their sales journey. - Users appreciate the **high-quality lead generation** from LevelUp Leads, benefiting from their effective and dedicated SDR services. - Users praise the **transparency** of LevelUp Leads, with clear communication and structured reporting enhancing their collaboration experience. **Cons:** - Users find LevelUp Leads to be **expensive** without providing the expected performance or return on investment. - Users seek enhanced **reporting capabilities** in LevelUp Leads for greater insights and performance understanding. - Users find the **poor customer support** challenging due to the small team's limited capacity for urgent issue escalation. - Users report **poor lead quality** from LevelUp Leads, leading to wasted resources and ineffective cold calling efforts. - Users have raised concerns about the **lack of research** behind features, impacting their overall experience with LevelUp Leads. #### What Are Recent G2 Reviews of LevelUp Leads? **"[High-Quality, Well-Targeted Meetings That Align with Our Goals](https://www.g2.com/survey_responses/levelup-leads-review-12922677)"** **Rating:** 5.0/5.0 stars *— John P.* [Read full review](https://www.g2.com/survey_responses/levelup-leads-review-12922677) --- **"[Exceptional Targeting and Data-Driven Campaign Management](https://www.g2.com/survey_responses/levelup-leads-review-12917540)"** **Rating:** 5.0/5.0 stars *— Joe G.* [Read full review](https://www.g2.com/survey_responses/levelup-leads-review-12917540) --- ### 5. [Solid8 Consulting](https://www.g2.com/products/solid8-consulting/reviews) Cloud Solution Architects: We bring 38 collective years of working with global clients on projects from performance improvement to cost reduction, risk mitigation to accelerated cloud transformation for Virtual Contact Center, Unified Communications (Video/Voice/Chat), SDWAN + Connectivity, Colo and CyberSecurity. Our team are assured problem-solvers, and our breadth and depth of experience means we’ve dealt with most situations before – which means we move quickly from analysis to action, working as a small, agile team for each project that can quickly draw upon talent from across our global network of over 100 leading Cloud Providers, which means we incorporate a richer range of thinking. So you have the right team at your side – not to mention a combination of the best resources you won’t find anywhere else. We measure our success in real terms – by the results we deliver, not just the advice we give. So unlike many consultancies, we don’t make recommendations and walk away – we stick around for the long-term until the job is done. Stable - Reliable - Solid8 **Average Rating:** 3.3/5.0 **Total Reviews:** 3 **Who Is the Company Behind Solid8 Consulting?** - **Seller:** [Solid8](https://www.g2.com/sellers/solid8) - **Year Founded:** 2017 - **HQ Location:** San Francisco, US - **Twitter:** @Solid8io (69 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/solid8llc/about/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of Solid8 Consulting? **"[Excellent communication and engagement. They listened and found us the perfect solution.](https://www.g2.com/survey_responses/solid8-consulting-review-4194558)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/solid8-consulting-review-4194558) --- **"[Client focused and the smartest group of people I have ever worked with.](https://www.g2.com/survey_responses/solid8-consulting-review-4193622)"** **Rating:** 5.0/5.0 stars *— Jessy S.* [Read full review](https://www.g2.com/survey_responses/solid8-consulting-review-4193622) --- #### What Are G2 Users Discussing About Solid8 Consulting? - [What is Solid8 Consulting used for?](https://www.g2.com/discussions/what-is-solid8-consulting-used-for) ### 6. [Tech Launch](https://www.g2.com/products/tech-launch/reviews) Tech Launch is an independent vendor-neutral telecom brokerage and advisory firm. We help mid-market businesses (50-500 employees) cut their Business Cell Phone, VoIP, and Contact Center bills by an average of 33%. We achieve this by renegotiating clients' existing contracts or switching vendors. We are a team of former vendor reps with 20+ years combined experience on the vendor side. Now we use our insider knowledge and long-standing vendor partnerships to advocate for our clients and negotiate exclusive wholesale pricing on their behalf. What sets us apart: ✅ Former vendor reps: We used to work for the carriers for 20+ years; now that insider knowledge sits on your side of the table. ✅ Exclusive pricing: Access exclusive discounted rates you won’t find on your own. ✅ Contract Renegotiation: We can renegotiate your existing telecom contracts so you can save without having to change anything operationally. ✅ No out-of-pocket cost: Our fee comes from the vendors or a percentage of the savings we deliver. Never out of your pocket. Solutions: - Business Cell Phone Plans - VoIP - Contact Center - POTS Replacement See how much you're overpaying today: gettechlaunch.com **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Tech Launch?** - **Seller:** [Tech Launch](https://www.g2.com/sellers/tech-launch) - **HQ Location:** San Diego, US - **LinkedIn® Page:** https://www.linkedin.com/company/gettechlaunch (8 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Tech Launch? **"[Reduced our Verizon phone bill by 29% without switching or doing anything!](https://www.g2.com/survey_responses/tech-launch-review-12962658)"** **Rating:** 5.0/5.0 stars *— Faraz M.* [Read full review](https://www.g2.com/survey_responses/tech-launch-review-12962658) --- **"[Tech Launch saved us 50% on our cell phone bill by switching us from Verizon to T-Mobile](https://www.g2.com/survey_responses/tech-launch-review-12962692)"** **Rating:** 5.0/5.0 stars *— Verified User in Music* [Read full review](https://www.g2.com/survey_responses/tech-launch-review-12962692) --- ### 7. [Avtex Implementation Services](https://www.g2.com/products/avtex-implementation-services/reviews) As a Microsoft Certified Gold Partner and Interactive Intelligence Platinum Elite Partner, Avtex is truly a breadth and depth company with capabilities in contact center, unified communications, CRM, portals and collaboration, notification, infrastructure solutions and application development. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Avtex Implementation Services?** - **Seller:** [Avtex](https://www.g2.com/sellers/avtex-9ccf6ee6-0884-4574-8f7b-b856ca229181) - **Year Founded:** 1972 - **HQ Location:** Bloomington, MN - **Twitter:** @avtex (1,135 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/avtex-solutions (168 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Avtex Implementation Services? **"[Mid Implementation Stage](https://www.g2.com/survey_responses/avtex-implementation-services-review-5319661)"** **Rating:** 4.0/5.0 stars *— Verified User in Automotive* [Read full review](https://www.g2.com/survey_responses/avtex-implementation-services-review-5319661) --- #### What Are G2 Users Discussing About Avtex Implementation Services? - [What is Avtex Implementation Services used for?](https://www.g2.com/discussions/avtex-implementation-services-what-is-avtex-implementation-services-used-for) - [What is Avtex Implementation Services used for?](https://www.g2.com/discussions/what-is-avtex-implementation-services-used-for) ### 8. [ContactPoint 360](https://www.g2.com/products/contactpoint-360/reviews) ContactPoint 360 is pioneering the next phase of BPO customer experience and contact center support solutions. We serve some of the most recognizable brands in the world by providing delightful customer service experience to their valued customers and through our elegant SAAS solutions, all designed to improve CX, enhance communications options, ensure quality, and remain compliant. Onshore, nearshore, in the office or work from home, you will find us leading the way with innovative solutions focusing on people, process, and technology. Our expertise spans across: Work from home solutions ContactPoint 360 provides home-based services with superior customer service expertise. We offer the most advanced technology while providing a fully secure and compliant environment for our remote workforce. Flexible and scalable customer service Your customers want their issue resolved in one phone call, email, or chat. Our Six Sigma based processes for customer care, billing/statement services, help desk, and returns processing do just that. Our solutions are based upon industry best practices. They are flexible, scalable, and quality driven to further your brand and exceed your customers’ expectations. Effective receivables management program ContactPoint 360 has years of 1st party collections experience including intelligent list management methodologies and algorithms that yield high rates of return within our current client portfolios. AI based disruptive technology We use different Ai models. Semi-artificial intelligence models that has a human operator, pared with a voice scripted system delivers 100% compliant communications with any client. Ai based quality assessment tools helps broaden our ability to truly assess agent interaction quality and business intelligence. On top of this intelligent chat systems, provide customers with self-service options. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind ContactPoint 360?** - **Seller:** [ContactPoint 360](https://www.g2.com/sellers/contactpoint-360) - **Year Founded:** 2007 - **HQ Location:** Toronto, CA - **LinkedIn® Page:** https://www.linkedin.com/company/contact-point-360 (1,997 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of ContactPoint 360? **"[Business Process Management Experts](https://www.g2.com/survey_responses/contactpoint-360-review-8767707)"** **Rating:** 4.0/5.0 stars *— MANHAL A.* [Read full review](https://www.g2.com/survey_responses/contactpoint-360-review-8767707) --- ### 9. [Cuore Group](https://www.g2.com/products/cuore-group/reviews) CUORE Group is a US-based call center operation, with headquarters in Richmond, Virginia. The CUORE Difference: ★ Customer Service and Retention: we help our clients reinvent their customer engagement strategy, through both sales and service, by improving life-time value and core KPI business metrics. ★ Committed to Quality: our strategy is to over-deliver by every measure on offer development and disclosure. Customer care is our focus and thus our priority. Our customers know the full program details of any marketing and product service. ★ Outbound Outreach and B2B Development: Our singular focus around quality and performance drive incremental profits and new found revenues for our clients. When working with the Cuore team, you can assure we will nurture leads. Not burn through them. ★ The Cuore Future: Cuore Cloud is the future of the call center industry. Our proprietary system allows you to use the top sales agents across the country, with one invoice and one central place for all reporting and data. Our compliance standards: •PCI Level 1 Certification •Compliant Scripting •Dedicated Quality Assurance Team •100% Quality Reviewed •Client-Side Philosophy Book a quick discovery call now! https://calendly.com/karen-becker-cuore/30min **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Cuore Group?** - **Seller:** [Cuore Group](https://www.g2.com/sellers/cuore-group) - **Year Founded:** 2010 - **HQ Location:** Richmond, US - **LinkedIn® Page:** https://www.linkedin.com/company/cuore-marketing/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Cuore Group? **"[I was Amazed by Cuore's ability to Jump start our sales funnel](https://www.g2.com/survey_responses/cuore-group-review-4593795)"** **Rating:** 5.0/5.0 stars *— Dustin R.* [Read full review](https://www.g2.com/survey_responses/cuore-group-review-4593795) --- #### What Are G2 Users Discussing About Cuore Group? - [What is Cuore Group used for?](https://www.g2.com/discussions/what-is-cuore-group-used-for) ### 10. [Kin + Carta](https://www.g2.com/products/kin-carta/reviews) Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better for everyone. Our 2,000 consultants, engineers and data scientists around the world bring the connective power of technology, data and experience to the world’s most influential companies, helping them to accelerate their digital roadmap, rapidly innovate, modernize their systems, enable their teams and optimize for continued growth. As a Certified B Corp, our triple bottom line focus on people, the planet, and profit is at the core of everything we do. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **Who Is the Company Behind Kin + Carta?** - **Seller:** [Kin + Carta](https://www.g2.com/sellers/kin-carta) - **Year Founded:** 1993 - **HQ Location:** France - **LinkedIn® Page:** https://www.linkedin.com/company/valtech (5,750 employees on LinkedIn®) - **Ownership:** LON: KCT **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Kin + Carta? **"[Great, innovative agency](https://www.g2.com/survey_responses/kin-carta-review-8831884)"** **Rating:** 4.0/5.0 stars *— Barry H.* [Read full review](https://www.g2.com/survey_responses/kin-carta-review-8831884) --- **"[Spire Digital Innovative Website Design And Digital Services for Business](https://www.g2.com/survey_responses/kin-carta-review-4376853)"** **Rating:** 5.0/5.0 stars *— Namrata S.* [Read full review](https://www.g2.com/survey_responses/kin-carta-review-4376853) --- ### 11. [Martal Group](https://www.g2.com/products/martal-group/reviews) Martal Group https://martal.ca/ is a top lead generation and sales enablement agency servicing B2B companies. We enhance your in-house sales team with on-shore sales executives catering lead generation and sales services across 50+ verticals. We integrate with leading data providers and intelligence prospecting tools to provide our customers with accurate B2B contact information. Our researchers use a proprietary workflow to create opportunities and provide targeted lists based on your ideal buyer profile and potential addressable market. Our highly experienced managed sales team builds a strategy that drives prospect engagement with multiple personalized sales touches. We route active prospects to your sales team or onboard new clients for you. We cater both outbound and inbound lead generation, as well as Account-Based Marketing (shortlisting target accounts and reaching the right stakeholder at the right company). **Average Rating:** 4.6/5.0 **Total Reviews:** 135 **Who Is the Company Behind Martal Group?** - **Seller:** [Martal Consulting Group](https://www.g2.com/sellers/martal-consulting-group) - **Year Founded:** 2009 - **HQ Location:** Oakville, CA - **Twitter:** @Martal_Group (314 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1029953/ (90 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 68% Small-Business, 25% Mid-Market #### What Are Martal Group's Pros and Cons? **Pros:** - Professionalism (6 reviews) - Communication (4 reviews) - Expertise (4 reviews) - Lead Quality (4 reviews) - Team Quality (4 reviews) **Cons:** - Limited Control (2 reviews) - Limited Features (2 reviews) - Poor Customer Support (2 reviews) - Poor Lead Quality (2 reviews) - Slow Processes (2 reviews) ### What Do G2 Reviewers Say About Martal Group? *AI-generated summary from verified user reviews* **Pros:** - Users value the **professionalism** of Martal Group, appreciating their talented team and swift service customization. - Users value the **clear and proactive communication** of Martal Group, appreciating their professionalism and reliability. - Users commend Martal Group for their **deep expertise in B2B sales** and seamless integration with client teams. - Users value Martal Group's **high lead quality** , appreciating their teamwork and effective communication in lead generation. - Users value the **exceptional teamwork** of Martal Group, noting their seamless integration and tailored approach for success. **Cons:** - Users express frustration over **limited control** in exporting contacts and customizing outreach strategies with Martal Group. - Users find the **limited export features** insufficient for effective retargeting on advertising platforms. - Users express disappointment with **poor customer support** , noting a lack of responsiveness and insufficient customization for their needs. - Users feel that the **lead quality is poor** , hindering the effectiveness of their sales strategies and engagements. - Users experience a **slow initial ramp-up process** with Martal Group, impacting efficiency and overall satisfaction. #### What Are Recent G2 Reviews of Martal Group? **"[Professional, responsive, and focused on outcomes](https://www.g2.com/survey_responses/martal-group-review-12780731)"** **Rating:** 4.5/5.0 stars *— Tyler D.* [Read full review](https://www.g2.com/survey_responses/martal-group-review-12780731) --- **"[Quality over volume. Finally, an outbound partner that gets it.](https://www.g2.com/survey_responses/martal-group-review-12966200)"** **Rating:** 5.0/5.0 stars *— Matt H.* [Read full review](https://www.g2.com/survey_responses/martal-group-review-12966200) --- #### What Are G2 Users Discussing About Martal Group? - [How has Martal Group supported your lead generation, and what improvements could be made?](https://www.g2.com/discussions/how-has-martal-group-supported-your-lead-generation-and-what-improvements-could-be-made) - [What is Martal Group used for?](https://www.g2.com/discussions/what-is-martal-group-used-for) ### 12. [Regalixops](https://www.g2.com/products/regalixops/reviews) Powerful sales enablement and revenue operations solutions crafted for success. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **Who Is the Company Behind Regalixops?** - **Seller:** [Regalix](https://www.g2.com/sellers/regalix-ad553b14-f333-42cb-a3b2-4930fcc07fe5) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of Regalixops? **"[A great Marketing Analytics Firm](https://www.g2.com/survey_responses/regalixops-review-8699255)"** **Rating:** 5.0/5.0 stars *— Prateek S.* [Read full review](https://www.g2.com/survey_responses/regalixops-review-8699255) --- **"[A great place to work](https://www.g2.com/survey_responses/regalixops-review-8355727)"** **Rating:** 5.0/5.0 stars *— Suhail S.* [Read full review](https://www.g2.com/survey_responses/regalixops-review-8355727) --- ### 13. [Scoreboard Group Consulting](https://www.g2.com/products/scoreboard-group-consulting/reviews) Scoreboard Group helps leaders win with a variety of engagements suited to medium/large businesses, especially contact centers. People, process and technology related solutions to boost performance. We have worked with many of todays most recognizable brands to transform their customer and employee experiences across the globe. How do you know if you're outpacing your rivals on customer experience, if you're not even keeping score? TYPICAL ENGAGEMENTS: Contact Center & AI Strategy, Omni-Channel Design, Cloud Transformation, CCaaS Purchasing, UCaaS Purchasing, CRM Integration, CX Design, AI/Automation Efficiency, BPO/Outsourcing, Workforce Management Optimization, Operational Assessment, Performance Turnaround, Speech Analytics, Voice of the Customer, SaaS Innovation, Service Desk Performance, Chatbot Implementation, Executive Advisory & Managed Services. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Scoreboard Group Consulting?** - **Seller:** [Scoreboard Group](https://www.g2.com/sellers/scoreboard-group) - **Year Founded:** 2015 - **HQ Location:** Cedar Rapids, US - **LinkedIn® Page:** http://www.linkedin.com/company/scoreboard-group (3 employees on LinkedIn®) #### What Are Recent G2 Reviews of Scoreboard Group Consulting? **"[Highly Recommend](https://www.g2.com/survey_responses/scoreboard-group-consulting-review-7606643)"** **Rating:** 5.0/5.0 stars *— Josh S.* [Read full review](https://www.g2.com/survey_responses/scoreboard-group-consulting-review-7606643) --- ### 14. [Star Telecom CX](https://www.g2.com/products/star-telecom-cx/reviews) We create CX champions by consulting with contact centers and offering tailored solutions to optimize for CX (Customer Experiences) and EX (Employee Experiences). Whether you are moving your contact center to the cloud, replacing cloud platforms, changing cloud providers, upgrading your telecom, or looking to leverage AI (Artificial Intelligence), we are your go-to partner that offers all CX solutions which are served alongside the best support in the industry. On top of your Genesys Cloud CX solution, ensure crystal clear voice calls every time while minimizing your total cost of ownership with our SIP trunking services for North American contact centers. Star Telecom’s toll-free, local inbound and long-distance prices can save you money on your monthly bills - in some cases 35-65%. Plus, with our network’s higher reliability and more effective troubleshooting services, you’ll avoid the operations costs associated with outages and quality issues. Star Telecom’s network has an industry-leading track record of 100% uptime. Our service design includes numerous features to ensure resiliency, such as 6X carrier redundancy, geo-redundancy, DRP routing and multi-carrier local number services. Our support team provides a 10-minute response time, 24x7, with Tier 1 access to SIP engineers and direct support from top telecom experts (SIP, CNAM, Toll-Free, STIR/SHAKEN, SMS). Core to our service is collaboration and transparent troubleshooting with each client and 3rd party vendors which is “above and beyond” typical carrier support. Caring for our clients is at the heart of everything we do. Our 100% CSAT Score, 98% Client Retention Rate and 92 Net Promoter Score stem from our top-tier service and expertise. We offer our solutions holistically or standalone depending on the contact center's needs. If you're looking for a migration, cloud planning, AI guidance, or to improve the resiliency of your telecom, get in touch. **Average Rating:** 4.8/5.0 **Total Reviews:** 3 **Who Is the Company Behind Star Telecom CX?** - **Seller:** [Star Telecom](https://www.g2.com/sellers/star-telecom) - **Year Founded:** 2002 - **Twitter:** @startelecom (131 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/star-telecom-www-startelecom-ca-/ **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of Star Telecom CX? **"[Excellent Support](https://www.g2.com/survey_responses/star-telecom-cx-review-10761419)"** **Rating:** 5.0/5.0 stars *— Verified User in Utilities* [Read full review](https://www.g2.com/survey_responses/star-telecom-cx-review-10761419) --- **"[Dependable Service Run by Wonderful People](https://www.g2.com/survey_responses/star-telecom-cx-review-9792333)"** **Rating:** 4.5/5.0 stars *— Verified User in Translation and Localization* [Read full review](https://www.g2.com/survey_responses/star-telecom-cx-review-9792333) --- ### 15. [SupportYourApp](https://www.g2.com/products/supportyourapp/reviews) SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support. We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us. Why Companies Outsource Their Customer Support to Us: - Over 16 years of experience - Over 1300 professionals on a team - Over 60 operational languages - PCI/DSS Certified Level L1 and Level L2 Service Provider - ISO/IEC 27001 certification - GDPR-, CCPA-, and HIPAA-compliance - Refined processes of onboarding, learning, and human development - Customer-focused consultants with exceptional language skills Our services include, but are not limited to: - Customer support (Front desk, Tier 1) - Technical support services (Tier 1-3) - IT support services - Social media customer services - CX services - AI-powered support teams - System setup and Integration - Reception desk services - Back-office services (data entry, content moderation & enrichment) - KYC & ID verification - Data annotation Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all. **Average Rating:** 4.7/5.0 **Total Reviews:** 15 **Who Is the Company Behind SupportYourApp?** - **Seller:** [SupportYourApp](https://www.g2.com/sellers/supportyourapp) - **Year Founded:** 2010 - **HQ Location:** Wilmington, Delaware - **Twitter:** @SupportYourApp (482 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2806061/ (612 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 44% Mid-Market, 38% Small-Business #### What Are Recent G2 Reviews of SupportYourApp? **"[A reliable customer support partner delivering expertise and fast, timely service](https://www.g2.com/survey_responses/supportyourapp-review-11812723)"** **Rating:** 5.0/5.0 stars *— Daniele Z.* [Read full review](https://www.g2.com/survey_responses/supportyourapp-review-11812723) --- **"[Reliable 24/7 multilingual support team for our expanding customer base](https://www.g2.com/survey_responses/supportyourapp-review-11941329)"** **Rating:** 5.0/5.0 stars *— josef p.* [Read full review](https://www.g2.com/survey_responses/supportyourapp-review-11941329) --- #### What Are G2 Users Discussing About SupportYourApp? - [What is SupportYourApp used for?](https://www.g2.com/discussions/what-is-supportyourapp-used-for) ### 16. [Abacus Cambridge Partners](https://www.g2.com/products/abacus-cambridge-partners/reviews) Headquartered in London with offices in New York, Dubai, Riyadh, Lahore and Cairo, Abacus is a technology firm with over 3000+ employees serving 1200+ enterprise clients. As a transformation partner to its clients, Abacus works in three primary areas, Enterprise Systems, Innovation Solutions and Managed Services. For details, visit www.abacuscambridge.com **Who Is the Company Behind Abacus Cambridge Partners?** - **Seller:** [Abacus Cambridge Partners](https://www.g2.com/sellers/abacus-cambridge-partners) - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/abacus-consulting/ (3,347 employees on LinkedIn®) ### 17. [AltSource](https://www.g2.com/products/altsource/reviews) AltSource provides strategic consulting and custom software development services to drive operational efficiency and accelerate growth through technology solutions designed to achieve business goals. AltSource has offices in Oregon, Osaka, and Ho Chi Minh. Our talented team is made up of 70+ in-house designers, mobile app developers, QA experts, software architects, DevOps engineers, data analysts, and business strategists. We help clients align technology with business goals to create a competitive advantage. AltSource has been recognized on the Inc. 5000 List of Fastest-Growing Private Companies for eight consecutive years. **Average Rating:** 4.9/5.0 **Total Reviews:** 8 **Who Is the Company Behind AltSource?** - **Seller:** [AltSource](https://www.g2.com/sellers/altsource) - **Year Founded:** 2004 - **HQ Location:** Portland, Oregon - **Twitter:** @altsource - **LinkedIn® Page:** https://www.linkedin.com/company/1233169/ (52 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Mid-Market, 38% Small-Business #### What Are Recent G2 Reviews of AltSource? **"[Great Partners](https://www.g2.com/survey_responses/altsource-review-4437256)"** **Rating:** 5.0/5.0 stars *— Dallin S.* [Read full review](https://www.g2.com/survey_responses/altsource-review-4437256) --- **"[Custom software build](https://www.g2.com/survey_responses/altsource-review-4696828)"** **Rating:** 5.0/5.0 stars *— Aaron W.* [Read full review](https://www.g2.com/survey_responses/altsource-review-4696828) --- #### What Are G2 Users Discussing About AltSource? - [What is AltSource used for?](https://www.g2.com/discussions/what-is-altsource-used-for) ### 18. [Avatar Stars](https://www.g2.com/products/avatar-stars/reviews) Avatar Stars Locations: India & Philippines Established in 2010 500 Employees https://avatarstars.in Contact Center Services / Customer Support Serving Clients Worldwide **Who Is the Company Behind Avatar Stars?** - **Seller:** [Avatar Stars](https://www.g2.com/sellers/avatar-stars) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 19. [BPA Quality](https://www.g2.com/products/bpa-quality/reviews) BPA Quality is a global leader in Call Center Quality Assurance (QA), specializing in contact center quality monitoring, training, and QA software that improve customer satisfaction and CX. With offices in New York and the UK, we help organizations optimize call center performance, compliance, and customer experience. Our services include: Remote Call Center QA & Analysis Call Center QA Software (EvalidateQA™) with psychometric integration Agent Training & Coaching Programs to boost performance and retention We support 45+ languages and apply advanced psychometrics to deliver actionable insights across phone, email, SMS, chat, and social media. Results are delivered in real time via our secure EvalidateQA™ interface. Our independent quality analysts and psychometrician-led reporting team transform evaluations into strategies that improve agent effectiveness, strengthen customer loyalty, and create measurable ROI. BPA Quality maintains the highest standards of data security and compliance with certifications including PCI, SSAE Type II, HIPAA, and ISO 9001. **Who Is the Company Behind BPA Quality?** - **Seller:** [BPA International](https://www.g2.com/sellers/bpa-international) - **Year Founded:** 1988 - **HQ Location:** Long Island, US - **LinkedIn® Page:** http://www.linkedin.com/company/bpaquality (156 employees on LinkedIn®) ### 20. [Britannic Technologies](https://www.g2.com/products/britannic-technologies/reviews) A Consultative UK Market-Leader, Helping Business Grow, Expand and Succeed with the right communication and automation tools. Britannic combines the latest modern technology, advances in AI, automation and analytics, with intelligent design and practical experience to solve real-world business challenges with meaningful outcomes. Your business will create exceptional customer experiences, service and streamlined operations through market-leading SIP platform, insight, innovation and long-term collaboration. Our consultative approach places our customers at the centre of the solution-finding process. By working closely with our clients, we develop a deep understanding of their goals, challenges, and aspirations. This partnership allows us to craft solutions that are precisely aligned with business objectives, ensuring success and sustainable growth. Britannic partners with industry-leading vendors such as Mitel, 8x8, Five9, Zoom, Microsoft, Calabrio, Acronis, Fortinet, PXC, Talkative and Audiocodes. Not only does that give us a portfolio of best-in-class solutions to pick and mix from, it gives our teams access to continuous technical training, additional support for your systems and deep technology expertise either to enhance your existing environment or to design future-proof solutions that meet your desired business outcomes. **Who Is the Company Behind Britannic Technologies?** - **Seller:** [Britannic Technologies](https://www.g2.com/sellers/britannic-technologies) - **Year Founded:** 1984 - **HQ Location:** Guildford England, United Kingdom - **Twitter:** @BritannicTech (1,327 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/britannic-technologies (72 employees on LinkedIn®) ### 21. [BYC Aqua](https://www.g2.com/products/byc-aqua/reviews) BYC Aqua Solutions The Companies we help are not only in the contact centre industry, we cover all aspects of independent customer measurement across all sectors to ensure customer strategies are achieved and exceeded **Who Is the Company Behind BYC Aqua?** - **Seller:** [BYC Aqua](https://www.g2.com/sellers/byc-aqua) - **Year Founded:** 2002 - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/947029 (93 employees on LinkedIn®) ### 22. [CallOrbit](https://www.g2.com/products/callorbit/reviews) Business Communication & VoIP Solutions That Drive Growth **Who Is the Company Behind CallOrbit?** - **Seller:** [CallOrbit](https://www.g2.com/sellers/callorbit) - **Year Founded:** 2025 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/callorbit/ (1 employees on LinkedIn®) ### 23. [CELL24x7 MEDIA TECHNOLOGIES PVT LTD](https://www.g2.com/products/cell24x7-media-technologies-pvt-ltd/reviews) Cell24x7 - Empower your business with efficient RCS Business Messanger API and Business WhatsApp API Globally. **Who Is the Company Behind CELL24x7 MEDIA TECHNOLOGIES PVT LTD?** - **Seller:** [Cell24x7 Media Technologies](https://www.g2.com/sellers/cell24x7-media-technologies) - **Year Founded:** 2013 - **HQ Location:** Mumbai , IN - **LinkedIn® Page:** https://www.linkedin.com/company/cell24x7-media-technologies-pte-ltd (4 employees on LinkedIn®) ### 24. [CH Consulting](https://www.g2.com/products/ch-consulting/reviews) We are the world’s premiere consulting company for the BPO/Contact Center and Customer Experience Industries. We believe in delivering customized solutions with our client’s ROI as our main driver for excellence. Contact us today for an in-depth assessment of your current organization, and to see what CHCG can do for you. **Who Is the Company Behind CH Consulting?** - **Seller:** [CH Consulting](https://www.g2.com/sellers/ch-consulting) - **Year Founded:** 2011 - **HQ Location:** International falls, US - **LinkedIn® Page:** https://www.linkedin.com/company/ch-consulting-group/ (23 employees on LinkedIn®) ### 25. [CloudHesive](https://www.g2.com/products/cloudhesive/reviews) CloudHesive is a cloud solutions consulting and managed services provider with a focus on security, reliability, availability and scalability. Our experienced cloud engineers help clients reduce their operating costs and increase productivity while improving their cloud security posture by migrating and securing mission-critical workloads on to Amazon Web Service (AWS) and other cloud partners. **Who Is the Company Behind CloudHesive?** - **Seller:** [CloudHesive](https://www.g2.com/sellers/cloudhesive) - **Year Founded:** 2014 - **HQ Location:** Fort Lauderdale, Florida - **Twitter:** @CloudHesive (6,408 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cloudhesive/ (151 employees on LinkedIn®) ## What Is Contact Center Consulting Providers? [Business Services Providers](https://www.g2.com/categories/business-services)