# Best Enterprise Legal Management (ELM) Software

## How Many Enterprise Legal Management (ELM) Software Products Does G2 Track?

**Total Products under this Category:** 54

### Category Stats (Jul 2026)

- **Average Rating:** 3.91/5 (↓0.37 vs Jun 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: July 12, 2026_

## How Does G2 Rank Enterprise Legal Management (ELM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,400+ Authentic Reviews
- 54+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise Legal Management (ELM) Software
 ![G2 Grid® for Enterprise Legal Management (ELM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-legal-management-elm/grids.png?focus%5B%5D=128547&focus%5B%5D=46506&focus%5B%5D=57562&focus%5B%5D=152663&focus%5B%5D=1290631&focus%5B%5D=93085&focus%5B%5D=8827&focus%5B%5D=14011)

Highlighted products: Legal Tracker, Brightflag, LawVu, ServiceNow Legal Service Delivery, Streamline AI, Xakia, LexisNexis CounselLink, and Onit Enterprise Legal Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-legal-management-elm/grids.json?focus%5B%5D=legal-tracker&focus%5B%5D=brightflag&focus%5B%5D=lawvu&focus%5B%5D=servicenow-legal-service-delivery&focus%5B%5D=streamline-ai&focus%5B%5D=xakia&focus%5B%5D=lexisnexis-counsellink&focus%5B%5D=onit-inc-onit-enterprise-legal-management)

**Sponsored**

### Brightflag

Brightflag is the intuitive, AI-powered Enterprise Legal Management platform that empowers corporate legal teams and outside counsel to unlock business growth. As the system of record for matters, vendors, and spend, Brightflag combines AI-native e-billing, matter management, and vendor management to give teams real-time control over legal costs, drive more effective collaboration with outside counsel, and enable data-driven vendor decisions. Built for seamless integration with AI workspaces, AI agents, and other systems via its API and MCP server, the platform delivers rapid implementation, high adoption, and measurable outcomes—backed by unparalleled customer support focused on long-term success.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1256&secure%5Bchosen_at%5D=2026-07-27T23%3A06%3A18Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=46506&secure%5Bresource_id%5D=1256&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-legal-management-elm&secure%5Btoken%5D=60cc65c0b446ea5564df13f915027add81c080591479e0ccfbead7d5b250a4e6&secure%5Burl%5D=https%3A%2F%2Fbrightflag.com%2Fproduct&secure%5Burl_type%5D=paid_promos)

### [Legal Tracker](https://www.g2.com/products/legal-tracker/reviews)

Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,800 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 154

#### How Do G2 Users Rate Legal Tracker?

- **Visualization:** 8.4/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.5/10)
- **Dashboard:** 8.3/10 (Category avg: 8.3/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Legal Tracker?

- **Seller:** [Thomson Reuters](https://www.g2.com/sellers/thomson-reuters)
- **Company Website:** https://www.thomsonreuters.com/en.html
- **Year Founded:** 2008
- **HQ Location:** Toronto, CA
- **Twitter:** @thomsonreuters (150,224 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1400/ (36,619 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Paralegal, Senior Paralegal
- **Top Industries:** Legal Services, Construction
- **Company Size:** 57% Large, 24% Medium

#### What Are Recent G2 Reviews of Legal Tracker?

**["E-Billing Matter Management & print invoices"](https://www.g2.com/survey_responses/legal-tracker-review-13122311)**

**Rating:** 4.0/5.0 stars

_— Diana F._

[Read full review](https://www.g2.com/survey_responses/legal-tracker-review-13122311)

**["Intuitive Platform Packed with Customizable Features"](https://www.g2.com/survey_responses/legal-tracker-review-12175745)**

**Rating:** 4.5/5.0 stars

_— Emily M._

[Read full review](https://www.g2.com/survey_responses/legal-tracker-review-12175745)

### [Brightflag](https://www.g2.com/products/brightflag/reviews)

Brightflag is the intuitive, AI-powered Enterprise Legal Management platform that empowers corporate legal teams and outside counsel to unlock business growth. As the system of record for matters, vendors, and spend, Brightflag combines AI-native e-billing, matter management, and vendor management to give teams real-time control over legal costs, drive more effective collaboration with outside counsel, and enable data-driven vendor decisions. Built for seamless integration with AI workspaces, AI agents, and other systems via its API and MCP server, the platform delivers rapid implementation, high adoption, and measurable outcomes—backed by unparalleled customer support focused on long-term success.

**Average Rating:** 4.6/5.0

**Total Reviews:** 202

#### How Do G2 Users Rate Brightflag?

- **Visualization:** 8.4/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.5/10)
- **Dashboard:** 8.6/10 (Category avg: 8.3/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Brightflag?

- **Seller:** [Brightflag](https://www.g2.com/sellers/brightflag)
- **Company Website:** https://www.brightflag.com
- **Year Founded:** 2014
- **HQ Location:** New York, NY
- **Twitter:** @brightflaghq (896 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10448147/ (194 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Legal Operations Manager
- **Top Industries:** Legal Services, Information Technology and Services
- **Company Size:** 56% Large, 28% Medium

#### What Are Recent G2 Reviews of Brightflag?

**["Brightflag: Smarter Invoice Review, Stronger Spend Control"](https://www.g2.com/survey_responses/brightflag-review-12800760)**

**Rating:** 4.5/5.0 stars

_— Daniel N._

[Read full review](https://www.g2.com/survey_responses/brightflag-review-12800760)

**["Lightweight, easy to use billing management software"](https://www.g2.com/survey_responses/brightflag-review-11335919)**

**Rating:** 5.0/5.0 stars

_— Rebecca K._

[Read full review](https://www.g2.com/survey_responses/brightflag-review-11335919)

### [LawVu](https://www.g2.com/products/lawvu/reviews)

LawVu LegalOS is the operating system for in-house legal teams –&nbsp;a connected, intelligent system that brings together intake, matters, contracts, documents, spend, and AI agents in one place. Built on a foundation of connected data, embedded workflows, and AI agents that don’t just answer, but take action –&nbsp;moving work forward based on your risk profile. The result: legal teams move from managing work to running their legal function –&nbsp;with intelligence that compounds across every workflow. Private, enterprise-grade AI is embedded throughout the system to accelerate work, surface insights, and reduce manual effort — without compromising control or security. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ LawVu Draft is our AI-powered contract drafting and review solution, available as part of the LegalOS or as a standalone product. Embedded in Microsoft Word, LawVu Draft combines AI with your legal team’s institutional knowledge to create, review, and refine contracts using your own clauses, precedents, and playbooks – with instant proofreading, redlining, and risk checks built in.

**Average Rating:** 4.5/5.0

**Total Reviews:** 101

#### How Do G2 Users Rate LawVu?

- **Visualization:** 7.8/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.5/10)
- **Dashboard:** 8.5/10 (Category avg: 8.3/10)
- **Reporting:** 7.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind LawVu?

- **Seller:** [LawVu](https://www.g2.com/sellers/lawvu)
- **Company Website:** https://lawvu.com
- **Year Founded:** 2015
- **HQ Location:** Tauranga, Bay Of Plenty
- **Twitter:** @Law\_Vu (906 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lawvu/ (165 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Legal Counsel
- **Top Industries:** Legal Services, Hospital & Health Care
- **Company Size:** 48% Medium, 38% Large

#### What Do G2 Reviewers Say About LawVu?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of LawVu, finding it intuitive for managing legal tasks effectively.
- Users commend the **excellent customer support** of LawVu, making migration and daily use smooth and efficient.
- Users value the **efficiency** of LawVu, enhancing legal service centralization and streamlining processes for better organization.
- Users value the **efficient tracking** of matters and communications, all seamlessly integrated within the LawVu platform.
- Users appreciate the **organization of various matters** in LawVu, enhancing team communication and efficiency.

##### Cons

- Users express frustration over **missing features** in LawVu, such as automatic reminders and email integration issues.
- Users express frustration over **access limitations** , making it challenging to manage documents and track updates effectively.
- Users experience **communication delays** due to slow updates and lack of intuitive tracking for messages and documents.
- Users find the **document access confusing** , as improvements in navigation and notifications are needed for better usability.
- Users experience **integration issues** with LawVu, causing delays in email filing and inconsistent functionality with other tools.

#### What Are Recent G2 Reviews of LawVu?

**["Reliable, User-Friendly Platform with Helpful Support and Outlook Integration"](https://www.g2.com/survey_responses/lawvu-review-10003073)**

**Rating:** 5.0/5.0 stars

_— Brett L._

[Read full review](https://www.g2.com/survey_responses/lawvu-review-10003073)

**["LawVu Makes Contract Management Seamless, with Outstanding Support and Integrations"](https://www.g2.com/survey_responses/lawvu-review-13103684)**

**Rating:** 4.5/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/lawvu-review-13103684)

### [ServiceNow Legal Service Delivery](https://www.g2.com/products/servicenow-legal-service-delivery/reviews)

Modernize legal operations with efficient service delivery. Eliminate silos and manual steps to make faster decisions and increase productivity.

**Average Rating:** 4.5/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate ServiceNow Legal Service Delivery?

- **Visualization:** 8.6/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.5/10)
- **Dashboard:** 8.1/10 (Category avg: 8.3/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ServiceNow Legal Service Delivery?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow (55,548 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (35,081 employees on LinkedIn®)
- **Ownership:** NYSE:NOW

#### Who Uses This Product?

- **Company Size:** 64% Medium, 27% Large

#### What Are Recent G2 Reviews of ServiceNow Legal Service Delivery?

**["Legal and confidential matter management champ!"](https://www.g2.com/survey_responses/servicenow-legal-service-delivery-review-10020843)**

**Rating:** 4.0/5.0 stars

_— Amit R._

[Read full review](https://www.g2.com/survey_responses/servicenow-legal-service-delivery-review-10020843)

**["ServiceNow: Streamlining Operations and Boosting Efficiency"](https://www.g2.com/survey_responses/servicenow-legal-service-delivery-review-8303029)**

**Rating:** 4.0/5.0 stars

_— Girish J._

[Read full review](https://www.g2.com/survey_responses/servicenow-legal-service-delivery-review-8303029)

### [Streamline AI](https://www.g2.com/products/streamline-ai/reviews)

Streamline AI is an AI-powered intake and matter management system for in-house legal teams, with legal request intake, collaboration, and automated approval and review workflows in a unified, intuitive central hub.&nbsp; Streamline AI automatically consolidates all legal requests into one centralized source of truth and simplifies legal work triage and management from start to finish. The platform provides complete visibility across all legal matters, including detailed comments and notes, legal-only comments, approvals tracking, and real-time legal metrics that populate out of the box. Designed specifically for in-house legal teams, Streamline AI allows teams to focus their time on efficient and effective work instead of administrative tasks.&nbsp; Streamline AI is loved by customers such as Logitech, Gusto, 8x8, and more. With Streamline AI, in-house legal departments can: ✅ Get time to value in weeks. It’s easy to build conditional workflows for review and approval routing with no code knowledge required. Streamline integrates with Slack, Salesforce, and email and works in the background to bring requests to one place so there’s minimal disruption to existing processes. ✅ Improve operational efficiency. Get a comprehensive overview of team matters, with all legal request details, approvals, and updates organized in one place. With more visibility into team capacity, you can get ahead of issues and keep operations running smoothly. ✅ Reduce friction for the business. Eliminate unnecessary back and forth with dynamic intake forms, conditional prompts, and automatic workflow routing. Keep business and approval teams in the loop with status updates. By leveraging automation and streamlining collaboration, legal teams can deliver better business results sooner. ✅ Make better-informed decisions. Get clarity into real-time team metrics, including SLA response time, request volume by type, team member, requester team, nonstandard terms volume, and more. With an understanding of performance metrics and trends, bring visibility to team impact, make data-driven resource decisions, and preempt bottlenecks. ✅ Capture a comprehensive audit trail. Streamline AI keeps track of every step and approval, providing a clear history if questions arise later. It’s easy to understand who did what and when, making compliance and accountability a breeze.

**Average Rating:** 4.8/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Streamline AI?

- **Visualization:** 9.1/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.5/10)
- **Dashboard:** 9.1/10 (Category avg: 8.3/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Streamline AI?

- **Seller:** [Streamline AI](https://www.g2.com/sellers/streamline-ai)
- **Company Website:** https://www.streamline.ai
- **HQ Location:** Millbrae, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/streamline-ai/ (47 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 57% Medium, 37% Large

#### What Are Recent G2 Reviews of Streamline AI?

**["Easy to Build and Launch, with Ongoing Support and New Tools"](https://www.g2.com/survey_responses/streamline-ai-review-13071768)**

**Rating:** 5.0/5.0 stars

_— Tania G._

[Read full review](https://www.g2.com/survey_responses/streamline-ai-review-13071768)

**["Streamline AI: Easy Setup, Clearer Legal Visibility, and Smooth Business Adoption"](https://www.g2.com/survey_responses/streamline-ai-review-13073389)**

**Rating:** 5.0/5.0 stars

_— JoAnna N._

[Read full review](https://www.g2.com/survey_responses/streamline-ai-review-13073389)

### [Xakia](https://www.g2.com/products/xakia/reviews)

Xakia is a purpose-built legal matter management software that simplifies and automates legal operations for in-house legal teams. From matter management and legal intake to spend tracking and analytics, Xakia consolidates all legal workflows into a beautiful client portal that is easy to use, scalable and elegant. Designed for legal teams of 2 - 200, Xakia centralizes legal workflows in a simple, powerful and affordable solution, reducing administrative burden and improving team efficiency. Key Capabilities: Matter Management: Organize all legal matters and documents in one system with a full lifecycle view, from intake to resolution. Legal Intake & Triage: Streamline requests from internal clients and ensure consistent prioritization. Spend & Budget Management: Track legal spend in real time, manage budgets, and report on cost efficiency. Reporting & Analytics: Use out-of-the-box beautiful, interactive and configurable dashboards and reports to make data-driven decisions. Integrations: Connect seamlessly with Microsoft Outlook and Word, Salesforce, SharePoint, Slack, and other business tools. Xakia is known for its user-friendly interface, fast onboarding, and exceptional customer support, helping legal teams deliver smarter, faster, and more cost-effective legal services, all adjustable to meet each legal team's needs. Benefits of Xakia: - Reduce administrative overhead and manual work - Gain full visibility into legal matters and spend - Automate workflows and improve collaboration - Ensure compliance and mitigate risk - Maximize the ROI of your legal operations and legal department Xakia is a global legal technology company with clients across five continents. It is a female-founded and led company, with headquarters in Melbourne, Australia, London, UK and Kansas City, USA.

**Average Rating:** 4.6/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Xakia?

- **Visualization:** 9.2/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.5/10)
- **Dashboard:** 8.7/10 (Category avg: 8.3/10)
- **Reporting:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Xakia?

- **Seller:** [Xakia Technologies](https://www.g2.com/sellers/xakia-technologies)
- **Year Founded:** 2016
- **HQ Location:** Kansas City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/xakia-technologies/ (35 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Higher Education
- **Company Size:** 57% Large, 29% Small

#### What Are Recent G2 Reviews of Xakia?

**["Xakia Centralizes Litigation Oversight and Boosts Team Efficiency"](https://www.g2.com/survey_responses/xakia-review-12800142)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/xakia-review-12800142)

**["Intuitive, Cost-Effective Legal Ops with Responsive Support"](https://www.g2.com/survey_responses/xakia-review-13029026)**

**Rating:** 4.5/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/xakia-review-13029026)

### [Onit Enterprise Legal Management](https://www.g2.com/products/onit-inc-onit-enterprise-legal-management/reviews)

Onit's Unity Enterprise Legal Management (ELM) is an AI-native platform that centralizes matter management, e-billing, legal spend, vendor collaboration and analytics to help corporate legal teams streamline operations, reduce costs, and make smarter decisions. Designed to scale with organizations of any size, it delivers enterprise-grade governance, automation, and AI-powered insights in a single solution.

**Average Rating:** 4.5/5.0

**Total Reviews:** 78

#### How Do G2 Users Rate Onit Enterprise Legal Management?

- **Visualization:** 7.9/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.5/10)
- **Dashboard:** 8.5/10 (Category avg: 8.3/10)
- **Reporting:** 8.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Onit Enterprise Legal Management?

- **Seller:** [Onit, Inc.](https://www.g2.com/sellers/onit-inc)
- **Company Website:** https://www.onit.com/
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @onitapps (700 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/onit/ (529 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Legal Operations Manager
- **Top Industries:** Information Technology and Services, Legal Services
- **Company Size:** 52% Large, 24% Small

#### What Are Recent G2 Reviews of Onit Enterprise Legal Management?

**["Outstanding Legal Budget Management for Companies"](https://www.g2.com/survey_responses/onit-enterprise-legal-management-review-11945836)**

**Rating:** 5.0/5.0 stars

_— Surendra B._

[Read full review](https://www.g2.com/survey_responses/onit-enterprise-legal-management-review-11945836)

**["SimpleLegal has earned it!"](https://www.g2.com/survey_responses/onit-enterprise-legal-management-review-9471038)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/onit-enterprise-legal-management-review-9471038)

### [LexisNexis CounselLink](https://www.g2.com/products/lexisnexis-counsellink/reviews)

LexisNexis® CounselLink® is the leading cloud-based legal management solution designed to help corporate legal departments gain 100% visibility into their work, matters, and invoices. CounselLink delivers Work Management, Financial Management, and Vendor Management solutions in one easy to use platform to help you to control costs, maximize productivity, and make better decisions. Gain access to meaningful data around the work your legal team does so you can demonstrate the value your department brings to the table. For nearly 30 years, LexisNexis has been providing innovative solutions for corporate legal departments – and we craft these solutions based on insights from thought leaders, industry expertise, and customer feedback.

**Average Rating:** 3.8/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate LexisNexis CounselLink?

- **Visualization:** 7.8/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.5/10)
- **Dashboard:** 9.2/10 (Category avg: 8.3/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind LexisNexis CounselLink?

- **Seller:** [LexisNexis](https://www.g2.com/sellers/lexisnexis)
- **Year Founded:** 1970
- **HQ Location:** New York
- **Twitter:** @NexisSolutions (1,258 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lexisnexis/ (9,695 employees on LinkedIn®)

#### Who Uses This Product?

- **Top Industries:** Law Practice, Legal Services
- **Company Size:** 56% Small, 25% Large

#### What Are Recent G2 Reviews of LexisNexis CounselLink?

**["Counsel Link review"](https://www.g2.com/survey_responses/lexisnexis-counsellink-review-8745651)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/lexisnexis-counsellink-review-8745651)

**["Easy to use"](https://www.g2.com/survey_responses/lexisnexis-counsellink-review-8090494)**

**Rating:** 5.0/5.0 stars

_— Leah D._

[Read full review](https://www.g2.com/survey_responses/lexisnexis-counsellink-review-8090494)

### [Poppy Legal](https://www.g2.com/products/poppy-legal/reviews)

Poppy Legal is the easiest way to manage legal spend. Poppy's simple, intuitive platform gives legal and finance teams one place to track matters, budgets, invoices, and outside counsel performance, without the complexity of traditional e-billing tools. With fast setup, clear dashboards, and streamlined workflows, teams can control costs, improve forecasting, and make smarter decisions with confidence. Poppy Legal makes managing your legal spend easy while helping you save money.

**Average Rating:** 4.9/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Poppy Legal?

- **Visualization:** 10.0/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.5/10)
- **Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Reporting:** 9.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Poppy Legal?

- **Seller:** [Poppy Legal](https://www.g2.com/sellers/poppy-legal)
- **Company Website:** https://www.poppylegal.com
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/poppy-legal/ (3 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 70% Medium, 20% Large

#### What Are Recent G2 Reviews of Poppy Legal?

**["Poppy Legal Delivers: Easy Workflows, Clear Spend Insights, and Reliable AI Summaries"](https://www.g2.com/survey_responses/poppy-legal-review-12777624)**

**Rating:** 5.0/5.0 stars

_— Verified User in Electrical/Electronic Manufacturing_

[Read full review](https://www.g2.com/survey_responses/poppy-legal-review-12777624)

**["Centralized Legal Spend Management, Needs Streamlining for Invoice Handling"](https://www.g2.com/survey_responses/poppy-legal-review-12781861)**

**Rating:** 4.5/5.0 stars

_— Andy P._

[Read full review](https://www.g2.com/survey_responses/poppy-legal-review-12781861)

### [Plexus](https://www.g2.com/products/plexus-plexus/reviews)

Empower your team to focus on more strategic work with the world’s most advanced Legal Operating System. Plexus Gateway is Legal Automation, Matter Management and Contract Management in one integrated platform. Adopt one at a time or all together, and implement the legal transformation strategy of your dreams today. Plexus is on a mission to transform legal value. Through advanced technology and flexible access to world-class talent, Plexus powers the world’s leading organisations, enabling legal teams to deliver more with less, and freeing lawyers to focus on higher value strategic work. Founded in Melbourne 2011, Plexus now has an international footprint with offices in Sydney, London and Washington DC. The business has been profiled as a case study in the disruption of the professional services industry by HBR, INSEAD, ACU, and RMIT, and their thought leadership can often be found published in the AFR, Sydney Morning Herald, ALB, Lawyers Weekly and The Age. Learn more: https://www.plexus.co/product/plexus-gateway

**Average Rating:** 4.7/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Plexus?

- **Visualization:** 9.4/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.5/10)
- **Dashboard:** 8.1/10 (Category avg: 8.3/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Plexus?

- **Seller:** [Plexus](https://www.g2.com/sellers/plexus)
- **Year Founded:** 2010
- **HQ Location:** Melbourne, AU
- **Twitter:** @PlexusLegal (109 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2263489/ (88 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 60% Large, 40% Medium

#### What Are Recent G2 Reviews of Plexus?

**["Saves me time and ensures accuracy in signing contracts"](https://www.g2.com/survey_responses/plexus-review-6748041)**

**Rating:** 4.5/5.0 stars

_— Leo P._

[Read full review](https://www.g2.com/survey_responses/plexus-review-6748041)

**["Very simple interface"](https://www.g2.com/survey_responses/plexus-review-7019687)**

**Rating:** 4.0/5.0 stars

_— Verified User in Mechanical or Industrial Engineering_

[Read full review](https://www.g2.com/survey_responses/plexus-review-7019687)

### [Mitratech TeamConnect](https://www.g2.com/products/mitratech-teamconnect/reviews)

Mitratech TeamConnect is an enterprise legal management (ELM) platform designed for in-house legal departments that need greater visibility, control, and efficiency across complex legal operations. Built on decades of legal domain expertise and shaped through ongoing collaboration with legal operations professionals, TeamConnect serves as a centralized system of record for managing matters, legal spend, documents, and workflows in a secure, configurable environment. By consolidating legal data and processes into a single platform, TeamConnect helps legal teams move away from disconnected tools and manual processes, improving consistency, reporting, and decision-making across the legal function. Core capabilities include: - Matter management to centralize and track all legal work - eBilling and legal spend management to improve cost control and billing compliance - Document and workflow automation to reduce manual effort and standardize processes - Reporting and analytics for real-time visibility into performance, risk, and spend - Integrations with business systems such as Microsoft Outlook and Salesforce What sets TeamConnect apart: - Deep configurability without heavy IT reliance: Adapt workflows, data models, and reporting to match how your legal team operates today, and as it evolves - Enterprise-grade scalability for complex environments: Support global legal operations, multiple stakeholders, and high-volume matter and spend management - Legal operations–first design: Built to improve visibility, governance, and operational efficiency, not just track matters - Embedded ARIES™ AI capabilities: Practical, governed AI to support tasks like invoice review, data extraction, spend analysis, and natural-language insights - Customer-driven innovation: Continuous product enhancements shaped by direct input from the legal teams using the platform TeamConnect helps legal departments operate with greater clarity and control, enabling more consistent processes, stronger oversight of legal spend, and more informed decision-making across the business.

**Average Rating:** 4.7/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Mitratech TeamConnect?

- **Visualization:** 8.3/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.5/10)
- **Dashboard:** 8.8/10 (Category avg: 8.3/10)
- **Reporting:** 8.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Mitratech TeamConnect?

- **Seller:** [Mitratech](https://www.g2.com/sellers/mitratech)
- **Year Founded:** 1987
- **HQ Location:** Austin, TX 
- **Twitter:** @MitratechLegal (1,055 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mitratech/ (2,091 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 55% Small, 27% Large

#### What Are Recent G2 Reviews of Mitratech TeamConnect?

**["Customizable Legal Matter Management with Strong Collaboration and Integrations"](https://www.g2.com/survey_responses/mitratech-teamconnect-review-12737994)**

**Rating:** 5.0/5.0 stars

_— Amer R._

[Read full review](https://www.g2.com/survey_responses/mitratech-teamconnect-review-12737994)

**["Here's to one to use Team connect"](https://www.g2.com/survey_responses/mitratech-teamconnect-review-8181762)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Services_

[Read full review](https://www.g2.com/survey_responses/mitratech-teamconnect-review-8181762)

### [Coheso](https://www.g2.com/products/coheso/reviews)

Coheso is an in-house legal front door and work management platform built for corporate legal and compliance teams. Coheso automates in-house legal work from request to resolution. We unify intake, task management, and collaboration in a structured system that forms the foundation for generative and agentic AI. Business users get immediate answers to routine legal questions. When escalation is needed, Coheso gathers context, pulls relevant documents, and drafts an initial response for legal to review. From a single shared workspace, legal teams can deploy AI across requests, tasks, and workflows. We partner with in-house legal and compliance teams to tailor systems that support advanced AI-driven workflows and processes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Coheso?

- **Visualization:** 10.0/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.5/10)
- **Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Reporting:** 8.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Coheso?

- **Seller:** [Coheso](https://www.g2.com/sellers/coheso)
- **Company Website:** https://www.coheso.ai/
- **Year Founded:** 2023
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/coheso/ (7 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 67% Medium, 17% Large

#### What Are Recent G2 Reviews of Coheso?

**["Intuitive Legal Front Door with Smooth Slack Integration"](https://www.g2.com/survey_responses/coheso-review-12670666)**

**Rating:** 4.0/5.0 stars

_— Juliana V._

[Read full review](https://www.g2.com/survey_responses/coheso-review-12670666)

**["Efficient Legal Intake and Workflows with Great Support"](https://www.g2.com/survey_responses/coheso-review-12695922)**

**Rating:** 5.0/5.0 stars

_— Katherine P._

[Read full review](https://www.g2.com/survey_responses/coheso-review-12695922)

### [Mitratech Acuity ELM Essentials](https://www.g2.com/products/mitratech-acuity-elm-essentials/reviews)

Acuity ELM is the leading cloud-based legal spend management solution popular for legal operations at small and mid-sized organizations seeking an easy-to-use and quick-to-implement solution to optimize legal processes and reduce spend that can grow with you. Acuity is a truly collaborative and transparent solution for legal departments to have visibility during collaboration between internal and external counsel. The unique reporting and analytics of Acuity educates your team with the foundations of what you should be measuring to find your business goals, and how you can hit those outcomes. With a 25-year proven track record of client satisfaction for general counsel, attorneys, paralegals, and legal professionals, Acuity ELM allows your team to gain insights for better decision making, gain visibility and control over matter processes. The solutions below and many more to empower your teams: Save time with invoice reporting, where bills are audited before they're ready for review. -eBilling -Matter Management -Reporting & Analytics -Collaboration Tools -Legal Hold -Mass Tort Manager

**Average Rating:** 4.0/5.0

**Total Reviews:** 110

#### How Do G2 Users Rate Mitratech Acuity ELM Essentials?

- **Ease of Use:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Mitratech Acuity ELM Essentials?

- **Seller:** [Mitratech](https://www.g2.com/sellers/mitratech)
- **Year Founded:** 1987
- **HQ Location:** Austin, TX 
- **Twitter:** @MitratechLegal (1,055 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mitratech/ (2,091 employees on LinkedIn®)

#### Who Uses This Product?

- **Who Uses This:** Paralegal, Office Manager
- **Top Industries:** Law Practice, Legal Services
- **Company Size:** 51% Small, 41% Medium

#### What Are Recent G2 Reviews of Mitratech Acuity ELM Essentials?

**["User Friendly"](https://www.g2.com/survey_responses/mitratech-acuity-elm-essentials-review-2142668)**

**Rating:** 5.0/5.0 stars

_— Allison C._

[Read full review](https://www.g2.com/survey_responses/mitratech-acuity-elm-essentials-review-2142668)

**["We use the program for multiple clients and the flexibility is great."](https://www.g2.com/survey_responses/mitratech-acuity-elm-essentials-review-2155794)**

**Rating:** 4.5/5.0 stars

_— Dick B._

[Read full review](https://www.g2.com/survey_responses/mitratech-acuity-elm-essentials-review-2155794)

### [TyMetrix 360](https://www.g2.com/products/tymetrix-360/reviews)

SaaS-based e-Billing and Matter Management solution, TyMetrix® 360° lets you manage everything from matters and invoices to budgets and rates - all in one ready-built, easy to use, and simple to learn solution. https://www.wolterskluwer.com/en/solutions/enterprise-legal-management/tymetrix-360

**Average Rating:** 3.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate TyMetrix 360?

- **Visualization:** 9.4/10 (Category avg: 8.4/10)
- **Ease of Use:** 7.4/10 (Category avg: 8.5/10)
- **Dashboard:** 8.9/10 (Category avg: 8.3/10)
- **Reporting:** 8.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind TyMetrix 360?

- **Seller:** [Wolters Kluwer ELM Solutions](https://www.g2.com/sellers/wolters-kluwer-elm-solutions)
- **Year Founded:** 1998
- **HQ Location:** Houston, US
- **Twitter:** @Wolters\_Kluwer (17,786 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/wolters-kluwer-elm-solutions/ (523 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 50% Large, 30% Small

#### What Are Recent G2 Reviews of TyMetrix 360?

**["Friendly Budget Review"](https://www.g2.com/survey_responses/tymetrix-360-review-8402860)**

**Rating:** 4.5/5.0 stars

_— Matt B._

[Read full review](https://www.g2.com/survey_responses/tymetrix-360-review-8402860)

**["T360 User"](https://www.g2.com/survey_responses/tymetrix-360-review-4452310)**

**Rating:** 5.0/5.0 stars

_— Rajesh K._

[Read full review](https://www.g2.com/survey_responses/tymetrix-360-review-4452310)

### [Provakil](https://www.g2.com/products/provakil/reviews)

We empower businesses with greater visibility into their legal operations and arm them with critical information necessary for decision making and execution. Companies use Provakil to manage processes across Dispute Resolution, Pre & Post Dispute Resolution, Contract Management, Credit Recovery & Collections - Legal, and Intellectual Property Protection & Enforcement. Across these suite of Products, our Users find value in automating key processes around gathering and storing information, generating documents, combining information from disparate external and internal sources of data, assigning tasks through workflows, finding what's most important to address, and extract key business insights through extensive reporting. Trusted by over 200 enterprises and law firms, Provakil revolutionises how legal professionals operate, enabling them to achieve unprecedented growth and streamlined operational efficiency.

**Average Rating:** 4.6/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Provakil?

- **Visualization:** 10.0/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.5/10)
- **Dashboard:** 10.0/10 (Category avg: 8.3/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Provakil?

- **Seller:** [Provakil](https://www.g2.com/sellers/provakil)
- **Year Founded:** 2015
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @provakil (202 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/provakil-technologies-llp (160 employees on LinkedIn®)

#### Who Uses This Product?

- **Company Size:** 40% Small, 30% Medium

#### What Do G2 Reviewers Say About Provakil?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **centralized legal workflow management** of Provakil, enhancing efficiency and organization in their processes.
- Users value the **centralized legal workflow management** of Provakil, greatly enhancing organization and efficiency in their tasks.
- Users value the **comprehensive information** offered by Provakil, enhancing organization and simplifying legal workflow management.
- Users value the **customizability** of Provakil, enhancing their workflow through tailored templates and organized case management.
- Users love Provakil’s **effective case management and reporting tools** , enhancing organization and streamlining their workflow effortlessly.

##### Cons

- Users report **minor bug issues** that the support team quickly addresses, improving the overall experience.
- Users face **limited flexibility** in workflows and fields, forcing adaptations to unique or complex processes.
- Users find **limited flexibility** in workflows and fields, often needing to adjust their processes to fit Provakil.
- Users experience **poor customer support** , with delays in resolving even minor bugs within Provakil.
- Users report encountering **minute software bugs** , though they appreciate the prompt resolution by the support team.

#### What Are Recent G2 Reviews of Provakil?

**["Efficient, Centralized, and Reliable: My Experience with Provakil"](https://www.g2.com/survey_responses/provakil-review-11252733)**

**Rating:** 4.5/5.0 stars

_— Verified User in Logistics and Supply Chain_

[Read full review](https://www.g2.com/survey_responses/provakil-review-11252733)

**["Provakil: A Robust Legal Ops Platform"](https://www.g2.com/survey_responses/provakil-review-11266614)**

**Rating:** 4.0/5.0 stars

_— Sushma J._

[Read full review](https://www.g2.com/survey_responses/provakil-review-11266614)

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[Browse Enterprise Legal Management (ELM) Themes](/categories/enterprise-legal-management-elm/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated October 3, 2024

Enterprise legal management (ELM) software, sometimes referred to as legal operations software is used by in-house legal departments to handle daily operations. In-house legal professionals use enterprise legal management tools to manage legal spend, keep an electronic database of legal records, and generate reports with analytics related to legal activity.

Enterprise legal management software often includes intake, matter management, contract management, spend management, knowledge management, legal hold, billing, and analytics capabilities. Corporate legal departments use enterprise legal management solutions to maintain a holistic view of their activities, control legal spending, and manage an electronic legal record repository. Key functions of enterprise legal management software include process automation and create a centralized hub for all relevant operations information.

Enterprise legal management solutions can be used as standalone pieces of software as they often provide end-to-end functionality for legal department management. However, most enterprise legal management software will integrate with document management systems and other basic office software. Enterprise legal management solutions may contain functionalities of [legal billing software](https://www.g2.com/categories/legal-billing) or integrate with legal billing solutions, but are distinct in that they are designed specifically for in-house legal departments. Enterprise legal management solutions cannot be housed in the legal billing software category.

To qualify for inclusion in the Enterprise Legal Management category, a product must:

- Include spend and matter management features
- Provide e-billing functionality
- Be designed primarily for use by internal legal departments

Show More

* * *

## How Do You Choose the Right Enterprise Legal Management (ELM) Software?

### What You Should Know About Enterprise Legal Management (ELM) Software

### What is Enterprise Legal Management (ELM) Software?

Enterprise legal management (ELM) software helps internal corporate legal teams streamline their legal operations. The core functionality of ELM solutions includes legal spend management, matter management, and billing. Some more comprehensive tools also include features designed to handle the entire slate of legal operations within a department.&nbsp;

Matter management, spend management, and billing are core features of ELM software, but comprehensive solutions may also include contract management, e-discovery, and legal hold features. More solutions are also providing users with robust reporting and analytics tools to aid in streamlining operations.&nbsp;

### What are the Common Features of Enterprise Legal Management (ELM) Software?

The following are some core features within ELM software that can help users:

**Legal spend management:** Legal spend management is one of the main components of ELM software. This feature gives corporate legal departments oversight of their costs and handles fee arrangements. Costs include spend on outside counsel as well as internal billing. All legal spend within the department is managed by the legal spend capabilities of an ELM tool, which typically includes reporting and analytics features to help slice and dice the data into insightful packages. Legal departments will leverage this feature to improve spend forecasts (in an industry where forecasting remains quite difficult), enforce billing guidelines, keep an auditable trail of spend, and ultimately attempt to reduce their spend.&nbsp;

**Matter management:** Matter management refers to the management of corporate legal matters. Matter management differs from case management in that it is more comprehensive, designed to handle all aspects of a corporate legal department. Corporate matters may include disputes, litigation, contracts, intellectual property (IP), research, and claims. Corporate legal departments leverage the matter management functionality of ELM solutions to handle legal documents, automate repetitive administrative tasks, open and manage matters, and act as the single source of truth for legal professionals involved in corporate matters.&nbsp;

**Legal billing:** ELM solutions provide e-billing functionality to corporate legal teams. Legal teams can use ELM solutions to bill clients, collect payments, and manage invoices. Having billing, spend management, and matter management packaged within the same system streamlines legal operations and drives efficiency.

### What are the Benefits of Enterprise Legal Management (ELM) Software?

**Improve efficiency:** ELM solutions help legal teams become more efficient and streamline business processes. A good ELM system will act as a single source of truth for corporate legal departments, cutting down on potential inaccuracies in duplicated data sets housed in disparate systems.&nbsp;

**Streamline collaboration:** An ELM solution acts as the single source of truth for corporate legal departments for both internal and external stakeholders. ELM systems connect all parties involved in corporate legal matters, ensuring a consistent view of matters in real time and facilitating necessary collaboration. ELM solutions help improve department workflow.

**Reduce costs:** ELM software helps legal departments identify areas for cost reduction and implement strategies to ensure that costs go down. ELM solutions provide the ability to implement rules to enforce billing compliance, automate repetitive tasks, and streamline legal operations within a department. ELM tools give corporate legal departments the ability to properly manage documents and act as a single source of truth for all parties involved in matters, cutting down on time and money wasted tracking down documents and matter updates.&nbsp;

### Who Uses Enterprise Legal Management (ELM) Software?

**Lawyers:** Lawyers use ELM software to handle a variety of tasks related to corporate matters. ELM tools help lawyers bill their clients, get easy access to in-progress matters, collaborate with outside counsel, and manage case documents.&nbsp;

**Legal staff:** Legal administrators use ELM solutions to automate repetitive tasks. Users can set automated workflows and implement system rules to free up their time for value-adding tasks.&nbsp;

#### Software Related to Enterprise Legal Management (ELM) Software

Related solutions to ELM software include:

[Legal billing software](https://www.g2.com/categories/legal-billing) **:** ELM software contains legal billing functionality. If a corporate legal team is looking for more robust legal billing functionality, ELM tools often integrate with legal billing point solutions.

[Legal case management software](https://www.g2.com/categories/legal-case-management) **:** ELM software contains the features of case management tools plus a lot of additional functionality. Legal case management tools are designed for law firms, while the matter management features within ELM tools handle corporate legal matters.&nbsp;

[eDiscovery software](https://www.g2.com/categories/ediscovery) **:** Some ELM solutions come with eDiscovery and legal hold features built-in. If they don’t, ELM tools typically integrate with eDiscovery tools in order to provide a more complete solution for legal teams.

### Challenges with Enterprise Legal Management (ELM) Software

Software solutions can come with their own set of challenges.&nbsp;

**Adoption:** Product adoption can be a struggle for any organization looking to implement new software, and corporate legal teams are no different. An organized training program and ongoing support are vital to driving successful product adoption.&nbsp;

**Integration:** ELM solutions can be comprehensive tools designed with sufficient functionality to manage all legal department operations. However, integration with existing systems and third-party solutions is always necessary. Vetting a potential solution’s native integrations how easy it is to migrate existing data sets from legacy solutions is key to ensuring successful implementation.&nbsp;

### How to Buy Enterprise Legal Management (ELM) Software

#### Requirements Gathering (RFI/RFP) for Enterprise Legal Management (ELM) Software

ELM solutions range from ones with just the core functionality to comprehensive tools that handle nearly every aspect of legal operations within a corporate legal team. To put together a complete list of requirements, the buying team should catalog the existing systems and highlight core features that are must-haves. The team should make estimates of the number of matters per year, how much data needs to be stored within the system, and the number of potential users. Priority should be given to comprehensive solutions in order to cut down on the number of disparate systems in use.&nbsp;

#### Compare Enterprise Legal Management (ELM) Software Products

**Create a long list**

The long list should include solutions within the maximum price range that meet the core feature requirements laid out during the requirements gathering phase.&nbsp;

**Create a short list**

The short list should consist of products the buying team wants to demo. Wish list features should be considered at this point, and distinctions made between the long list products.&nbsp;

**Conduct demos**

The selection team should demo the short list products, bringing specific scenarios for the vendor to run through. The buying team should ask about time to implement, customization options, native integrations, and options to build out custom integrations, the structure of vendor support, any specific regulation-driven security requirements, and what’s on the product roadmap in broad strokes.