Products

BatchDialer is a cloud-based, AI-powered multi-line dialing platform designed to enhance the efficiency of sales teams and call centers. It offers both predictive and preview dialing modes, real-time analytics, and an integrated CRM, enabling businesses to streamline lead engagement and close more deals. With features like AI-driven call insights, phone number reputation management, and seamless CRM integration, BatchDialer empowers teams to optimize their outreach efforts and improve connection

Raptor Services is a Software-as-a-Service (SaaS) company that delivers premium personalization software and a Customer Data Platform. Our solutions recognize, collect, and act on each individual and their interactions in all channels, enabling marketers to deliver the most intelligent content and product recommendations. Raptor's personalization engine delivers tailored recommendations for websites, e-mails, ads, and search bars. Personalization helps your customers find the exact products

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic f

Verint CX Automation is an AI-powered platform designed to enhance customer experience by automating interactions and augmenting human agent workflows. By integrating advanced bots and analytics, it enables organizations to increase efficiency, reduce operational costs, and deliver personalized customer engagements across various channels. Key Features and Functionality: - AI-Powered Bots: Verint offers a suite of specialized bots, including: - Coaching Bots: Provide real-time, non-disru

Accordia Global specializes in Omnichannel Cloud Contact Centers and Chatbot solutions. We empower businesses of all sizes, particularly small and medium enterprises, to enhance customer experience and drive growth. Our core expertise lies in Contact Center solutions, offering Cloud and on-premise options. Our suite includes Voice, Chat, Desk, and Social channels, ensuring seamless interactions across platforms. We excel in CRM integration and digital transformation, seamlessly connecting contac

FaxTalk is a family of three products built around fax capability for Windows environments. It's available in three versions: FaxCenter Pro, FaxServer, and Messenger Pro. Each has its own usefulness, depending on what the user wants to accomplish–fax transmission, email messaging, voice messaging, and the management of each activity.

DuneDev CPQ & Service Center is an all-in-one CPQ SaaS solution that transforms complex quote proposals into sales opportunities anytime, anywhere. It is accessible from any device without installation—just an internet connection is needed. It automates configuration, pricing, and quoting in just a few clicks, instantly generating customized contracts thanks to the Service Configurator module and integrated OCR technology, which helps save time and reduce errors when creating customers’ rec

Professional email data management platform! Manage all your customer data from a single platform. Create hundreds of automated segments with smart AI algorithms. Recommended WDC Studio services to maximize your Email Segmentation Center experience: Email Marketing, Marketing Automation, Banner Manager

CoreMedia is a composable Digital Experience Platform (DXP) designed to help enterprises create and manage personalized, omnichannel customer experiences across various platforms. This includes websites, mobile applications, chatbots, messaging services, and even human-assisted interactions through video or phone. By offering a comprehensive solution, CoreMedia enables businesses to engage their customers effectively at every touchpoint, ensuring a seamless experience regardless of the channel u

Managed security services designed to help you increase compliance and eliminate talent shortages, all while saving your organization's budget. It offers several managed security services delivered by our 24/7/365 security operations center, staffed with a team of leading cybersecurity experts dedicated to serving as an extension of your team.

ConnectPath CX is a next-generation Contact Center as a Service platform developed by CloudHesive, leveraging Amazon Connect and other AWS services. It offers a comprehensive, cost-effective, and scalable solution that enhances traditional contact center capabilities. With a full-featured agent and supervisor dashboard, ConnectPath CX provides an agile, low-code/no-code deployment that can be implemented globally within minutes. Its pay-per-use pricing model ensures affordability without comprom

Customer Satisfaction Survey, NPS & CES

Setmore helps you manage appointments, schedules and customers, all through an easy to use web application.

eSkill offers online skill testing with custom-made assessments to fit any pre-employment job requirements or training needs.

CallMiner Eureka is an end-to-end CX automation platform, combining AI-powered conversation intelligence with advanced automation and agent augmentation to improve customer experience and reduce operational costs

IBM Maximo Application Suite is the cornerstone of asset lifecycle management, offering a unified suite of asset maintenance, inspections, and reliability applications that puts data and AI to work. IBM Maximo brings AI, IoT data, automation, and real-time data visualization to drive informed decision-making, remotely monitoring operations, managing asset health, and conducting preventive and predictive maintenance.

FortiGate offers a network security platform, designed to deliver threat protection and performance with reduced complexity.

CoderPad is a technical interview platform that includes asynchronous technical screening, an online IDE, and whiteboarding designed to cover all stages of the recruiting process.

Zenarate simulates any customer engagement scenario immersing customer facing team members in real life conversations while providing them real time coaching. Agents master best & required practices from home or office in a safe environment with their personal AI Coach. When new hires and underperforming tenured agents don’t use best methods, their AI Coach provides them real time feedback and asks them to try again. Training and contact center leaders receive a Simulation Scorecard certifyi

Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements