# IBM Maximo Application Suite Reviews **Vendor:** IBM **Category:** [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam) **Average Rating:** 4.4/5.0 **Total Reviews:** 628 ## About IBM Maximo Application Suite IBM Maximo Application Suite is an integrated asset lifecycle management platform that enables you to keep critical assets running, reduce downtime, and optimize maintenance throughout the entire asset lifecycle - all in one place. It uses AI, IoT, and analytics to bring together enterprise asset management (EAM), asset performance management (APM), reliability-centered maintenance (RCM) strategies, and key mobiile tools for technicians, allowing you to improve compliance, cut costs, and deliver faster ROI with enterprise-grade security across industries. IBM Maximo Application Suite is an easy-to-adopt solution with flexible deployment options, includiing on-premises, software as a service (SaaS), and as a coud-based service available on AWS Marketplace. For more information about Maximo Application Suite packages and pricing, check our website https://www.ibm.com/products/maximo/pricing ## IBM Maximo Application Suite Pros & Cons **What users like:** - Users highly value the **predictive maintenance and real-time analytics** of IBM Maximo, improving asset management efficiency greatly. (26 reviews) - Users appreciate the **ease of use** of IBM Maximo Application Suite, making asset management straightforward and efficient. (25 reviews) - Users value the **ease of connecting and reporting** on diverse data with IBM Maximo Application Suite. (15 reviews) - Users value the **efficiency** of IBM Maximo Application Suite, enhancing control over asset management and reducing downtime effectively. (13 reviews) - Maintenance Management (11 reviews) - Work Orders (10 reviews) - Features (9 reviews) - Users value the **integration capability** of IBM Maximo, which centralizes data and connects seamlessly with various systems. (9 reviews) - Inventory Management (8 reviews) - Analytics (7 reviews) **What users dislike:** - Users find the **complexity of the infrastructure** challenging, particularly if the IT team lacks experience with modern technologies. (21 reviews) - Users find the **complex setup** of IBM Maximo Application Suite daunting, leading to a steep learning curve for new users. (14 reviews) - Users find the **system complexity** of IBM Maximo challenging, especially for those without technical expertise or experience. (12 reviews) - Users struggle with the **difficult learning curve** of IBM Maximo Application Suite, especially without prior technical experience. (11 reviews) - Users find the **difficult setup** of IBM Maximo Application Suite challenging, often requiring extensive technical expertise and resources. (11 reviews) - Users find the **navigation and interface outdated** , causing frustration and complicating simple tasks and updates. (9 reviews) - Complex Customization (7 reviews) - Expensive (7 reviews) - Navigation Difficulty (7 reviews) - Users experience **slow performance** with IBM Maximo Application Suite, especially during data synchronization after connectivity issues. (7 reviews) ## IBM Maximo Application Suite Reviews ### 1. Centralized Asset Management and Predictive Maintenance That Scales **Rating:** 4.0/5.0 stars **Reviewed by:** Arkajit D. | Chief Technology Officer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about IBM Maximo Application Suite?** What I like best about IBM Maximo Application Suite is how effectively it centralizes asset management, maintenance operations, and operational visibility into a single platform. Before implementing it, our teams were managing maintenance schedules, asset records, and incident tracking across multiple disconnected systems, which created delays and inconsistent reporting. One of the biggest advantages for us has been predictive maintenance capabilities. The platform helped us move from a mostly reactive maintenance process to a more proactive approach by identifying potential equipment issues earlier through monitoring and analytics. We also found the work order management and asset tracking features extremely valuable for improving operational efficiency. Maintenance teams now have better visibility into equipment history, service schedules, and downtime trends, which has reduced manual coordination significantly. Another strong point is scalability. We manage operations across multiple facilities, and Maximo made it easier to standardize maintenance workflows and reporting without losing flexibility for different operational requirements. Overall, Maximo helped improve asset reliability, reduce unplanned downtime, and give operations teams much better visibility into maintenance performance across the organization. **What do you dislike about IBM Maximo Application Suite?** One of the main challenges with IBM Maximo Application Suite is the overall complexity of implementation and customization. The platform is extremely feature-rich, but that also means onboarding can take significant time and planning, especially for organizations with large or highly customized operational environments. We experienced a fairly steep learning curve during the initial rollout, particularly for teams that were newer to enterprise asset management systems. Some workflows and configuration settings required specialized expertise to fully optimize. Another area that could improve is the user interface experience. While the functionality is strong, certain modules can feel less intuitive compared to newer cloud-native platforms, especially for non-technical users or field teams who primarily need quick access to work orders and maintenance updates. Performance was generally stable, but we did notice that large deployments with complex integrations sometimes required additional tuning and infrastructure planning to maintain responsiveness. That said, once the environment was fully configured and teams became familiar with the workflows, the platform delivered strong operational value. Most of the limitations we encountered were related more to implementation complexity and usability than the core asset management capabilities themselves. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite helped us solve several operational challenges related to asset maintenance, downtime tracking, and fragmented maintenance workflows across multiple facilities. Before implementation, our maintenance teams were relying on disconnected spreadsheets, manual reporting, and separate tracking systems, which made it difficult to maintain consistent visibility into asset performance. One of the biggest problems was unplanned equipment downtime. Maintenance activities were mostly reactive, so issues were often identified only after equipment failures had already impacted operations. With Maximo, we were able to move toward a more preventive and predictive maintenance approach using centralized monitoring and maintenance scheduling. The platform also improved work order management significantly. Earlier, tracking maintenance requests, approvals, technician assignments, and service history required a lot of manual coordination. Now, teams can manage everything from a centralized system with much better visibility and accountability. Finally, Maximo helped reduce operational disruptions, improve maintenance efficiency, increase asset reliability, and give our operations teams more data-driven visibility into overall facility performance. ### 2. Deep, Mature Asset Management with Flexible Configuration and Solid Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Ramzi H. | Business analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about IBM Maximo Application Suite?** What I like most is the depth of asset management it delivers right out of the box. The hierarchical asset structure, work order management, and PM scheduling feel mature, and they handle complex industrial environments that lighter CMMS tools simply can’t. I also appreciate how flexible the data model is—you can configure almost anything through the Application Designer without touching code, which is rare for a platform at this scale. Reporting through BIRT and the REST APIs are also solid, especially for integration with ERP and IoT systems. **What do you dislike about IBM Maximo Application Suite?** OOB isn’t very user-friendly and feels quite complex to use. Getting started seems to require a lot of data integration, which makes the initial setup difficult for typical users. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** As an integrator I saw maximo giving a very scalable CMMS, adaptative to the needs easily and giving satisfaction as a solid piece of software. **Official Response from Ondrej Zosiak:** > Thank you, Ramzi, for sharing your detailed feedback. We’re pleased to hear that you value IBM Maximo Application Suite’s robust asset management capabilities, flexible data model, and strong integration support through REST APIs and reporting tools. It’s great to know the platform is delivering scalability and adaptability for complex CMMS environments. We also appreciate your comments regarding usability and onboarding complexity, and we continue to focus on improving the out-of-box user experience and simplifying implementation for new users. Thanks again for being part of the Maximo community! ### 3. Robust Asset Management with Lengthy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Shuvajit D. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about IBM Maximo Application Suite?** I like using IBM Maximo Application Suite for its advanced features that help manage asset inventory effectively. I appreciate the new products and add-ons like monitoring, predicting, and health assessment tools, which are particularly useful for visual inspections and reviewing the condition of assets. It has features that predict asset failures and downtimes in advance, which is incredibly helpful. I also find the health score feature beneficial for knowing the status of assets, helping clients decide if they need to decommission assets or purchase new ones. Overall, IBM Maximo is very reliable and suitable for large-scale operations, providing tools like maintenance planners. I rate it as good and dependable for users. **What do you dislike about IBM Maximo Application Suite?** The installation process for IBM Maximo Application Suite is a bit lengthy and could be faster. You have to install clusters in Red Hat OpenShift and then go through Ansible Playbooks to install different components. Once that's done, you install applications, add-ons, and everything related to Maximo. This makes it time-consuming. Also, the tuning of databases attached to the managers becomes slow as days pass by due to the large volume of queries, which requires frequent tuning. This is something I feel can be improved. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** I find IBM Maximo Application Suite solves inventory and procurement problems while managing assets effectively. It includes features like monitoring, predicting failures, and assessing asset health, providing crucial insights for maintenance and decision-making. **Official Response from Ondrej Zosiak:** > Thank you Shuvajit for sharing your detailed feedback. We’re pleased to hear that IBM Maximo Application Suite’s predictive capabilities, asset health insights, and monitoring tools are helping support more effective maintenance planning and operational decision-making. It’s great to know the platform is delivering value for large-scale asset and inventory management environments. We also appreciate your comments regarding deployment complexity and database performance tuning, and we continue to focus on improving installation efficiency, scalability, and long-term system optimization. Thanks again for being part of the Maximo community! ### 4. Powerful, Modern IBM Maximo Suite with Strong Integrations and AI-Driven Maintenance **Rating:** 5.0/5.0 stars **Reviewed by:** Robert-Jan R. | Project manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about IBM Maximo Application Suite?** UI/UX* The modern Maximo Application Suite interface is cleaner and more web‑friendly than older Maximo versions, with better dashboards and navigation. Still, it can feel complex for new users due to the breadth of functionality and configuration options. It’s designed more for power users and technical teams than for casual, “click-and-go” users. Integrations* Integration is one of Maximo’s strengths. It offers robust, supports common enterprise integration patterns, and connects well with ERP, EAM, IoT platforms, and OT systems. However, achieving deeper or customized integrations typically requires skilled implementation partners or in‑house expertise. Performance* When properly sized and configured, performance is generally strong and scalable for large organizations with many assets and users. That said, complex configurations, heavy customizations, and large data volumes can impact responsiveness, so tuning and good architecture are important. Pricing & ROI* Licensing and implementation costs are high compared to lighter EAM/CMMS solutions, making it most suitable for medium‑to‑large enterprises. The ROI can be very attractive in asset‑intensive industries (utilities, manufacturing, oil & gas, transportation) thanks to improved reliability, reduced downtime, and optimized maintenance strategies, but this is contingent on a solid deployment and adoption strategy. Support & Onboarding* IBM and its partner ecosystem offer extensive documentation, training, and professional services. Onboarding is not trivial: organizations usually need structured rollout, change management, and formal training to fully exploit the suite. Ongoing support is generally good, but navigating IBM’s support structure can be complex for smaller teams. AI & Intelligence* The suite increasingly leverages AI for predictive maintenance, anomaly detection, and insights based on sensor and historical data (e.g., failure prediction, condition‑based maintenance, work prioritization). These capabilities are a major differentiator, but they rely heavily on data quality, integration with IoT/OT sources, and proper configuration. Overall* IBM Maximo Application Suite is a strong choice for large, asset‑intensive organizations seeking deep functionality, strong integrations and advanced AI‑driven maintenance capabilities. It is less suitable for companies that want a simple, low‑cost, plug‑and‑play maintenance system. **What do you dislike about IBM Maximo Application Suite?** When you want to configure and customize the program there are specialized skills required. There are still a lot of clicks necessary to do certain things, sometimes you have the feeling that this can be reduced. Network is also an issue, when the network is not working fast enough you will see a lot of loading circles. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It is helping us manage the maintenance within the organization, with workorder/ po management and procurement orders. **Official Response from Ondrej Zosiak:** > Thank you Robert for sharing your detailed feedback. We’re pleased to hear that IBM Maximo Application Suite’s strong integration capabilities, AI-driven maintenance insights, and scalability are helping support your maintenance and procurement operations. It’s also great to know you see value in the platform’s modernized interface and enterprise-grade functionality for asset-intensive environments. We appreciate your comments regarding customization complexity, navigation efficiency, and network-related performance considerations, and we continue to focus on improving usability and overall responsiveness across the suite. Thanks again for being part of the Maximo community! ### 5. Scalable Asset Management with Licensing Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Nelson C. | Business Planning Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about IBM Maximo Application Suite?** I appreciate the in-depth capabilities of IBM Maximo Application Suite in asset management, especially around Maximo Manage. The containerized structure is great, allowing additional applications to be installed, and I like how app points can be repurposed for different types of licenses. The ability to scale based on business needs is beneficial as I can acquire additional licenses by adding app points as my company grows. **What do you dislike about IBM Maximo Application Suite?** I have uncertainty with migrating from TRIRIGA into IBM Maximo Application Suite. How will it work? What are the challenges? I'm not sure exactly what needs to be done and how long it will take. Will the functionality be like for like? I need an idea of the effort and timeline to migrate into IBM Maximo Application Suite. Maybe automated process to migrate my DB2 or Oracle database into IBM Maximo Application Suite would help. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite excels in asset management with in-depth capabilities in Maximo Manage. It's containerized, allowing additional applications to be installed and licenses to be repurposed. I can scale licensing as my company grows. **Official Response from Ondrej Zosiak:** > Thank you, Nelson, for sharing your feedback. We’re pleased to hear that you value IBM Maximo Application Suite’s deep asset management capabilities, flexible AppPoints model, and scalable containerized architecture. Your comments regarding migration considerations from TRIRIGA are appreciated, and we recognize the importance of providing clearer guidance, tooling, and visibility into migration effort, timelines, and functional alignment to help simplify transition planning. Thanks again for being part of the Maximo community! ### 6. Modular Flexibility with Comprehensive Industry Support **Rating:** 4.5/5.0 stars **Reviewed by:** Alfredo B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about IBM Maximo Application Suite?** I really like the modular deployment and cluster implementation of IBM Maximo Application Suite, which makes it easier to have a high availability environment. I appreciate how much Maximo covers different industries and the way it implements services that can be used by other modules, like using the AI module to enable applications to use WatsonX. The fact that Maximo runs in an OpenShift cluster by default makes it more reliable and high availability achievable, unlike TRIRIGA. Additionally, the way Maximo handles authentication improves services, such as using API keys to create integrations, which TRIRIGA doesn't currently have. The modularization on Maximo helps reduce overhead from unnecessary modules being loaded on the system. I also notice that MREF being a module in MAS is improving services available in MAS Manage, like the authentication process. **What do you dislike about IBM Maximo Application Suite?** We had several configuration issues until we were able to get IBM Maximo Application Suite running on our AWS instance. It would be good to improve the documentation around AWS Configuration requirements, or even better if the MAS deployment scripts could apply all the required configurations. A few issues that come to mind are the creation of shared drives and network permissions. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite simplifies processes and supports high availability with cluster implementation. It reduces overhead through modularization and improves authentication services, unlike TRIRIGA. Maximo helps clients use AI like WatsonX across modules, enhancing reliability and integration. **Official Response from Ondrej Zosiak:** > Thank you, Alfredo, for your detailed feedback. We’re pleased to hear that IBM Maximo Application Suite’s modular architecture, OpenShift-based deployment, and high-availability capabilities are delivering value in your environment. It’s great to see the benefits of integration, authentication enhancements, and AI enablement across modules supporting your operations. Your input on AWS configuration challenges and documentation is appreciated, and we continue to enhance deployment guidance and automation to simplify setup and reduce complexity. We value your feedback and would like to invite you to share it on Gartner Peer Insights as well. Gartner offers a complimentary $25 gift card for eligible published reviews. If you’re open to it, please consider sharing your experience here: https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 7. Clear, Easy-to-Learn Application That’s Simple to Navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about IBM Maximo Application Suite?** It is a very clear cut application. Training on it was is easy and even if you don't know every single function, it is self explanatory in a way that you can almost always figure it out. **What do you dislike about IBM Maximo Application Suite?** Maximo experiences issues and outages at random times that can keep me from doing my job. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It makes processing purchase orders for our company a pretty streamlined process. it allows us to view information about a purchase order and make updates very easily. ### 8. Comprehensive Solution for Inventory Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremiah A. | Assistant Storekeeper, Oil & Energy, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about IBM Maximo Application Suite?** What I like best about IBM Maximo Application Suite is its robust asset management and maintenance planning capabilities. It provides a centralized platform to manage the full asset lifecycle — from acquisition to disposal — while also tracking maintenance history, work orders, and performance metrics. Its ability to integrate maintenance with inventory management ensures that spare parts are available when needed, reducing equipment downtime. The automated work order scheduling and real-time tracking of tasks improve operational efficiency and help prioritize maintenance based on asset condition and criticality. In short, Maximo helps drive predictive maintenance, extend asset life, and reduce costs — all of which are critical for a plant or facility environment. **What do you dislike about IBM Maximo Application Suite?** While IBM Maximo is a powerful tool, one thing I dislike is that the user interface can be complex and not very intuitive, especially for new or occasional users. It often requires multiple clicks to complete basic tasks, and without proper training, navigating between modules can be overwhelming. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite solves key challenges in inventory coordination. It helps track spare parts usage and ensure the right spare parts are available when needed. For me, the benefit is better planning, reduced unplanned downtime, and improved spare parts availability. Maximo also makes it easier to analyze failure trends, which ultimately leads to cost savings and operational efficiency. **Official Response from Ondrej Zosiak:** > Thank you for sharing your feedback Jeremiah. We’re pleased to hear that IBM Maximo Application Suite’s centralized asset lifecycle management, maintenance planning capabilities, and integration with inventory processes are helping you reduce downtime and strengthen operational efficiency. Your comments on the complexity of the user interface are appreciated, and we continue to focus on improving usability and simplifying navigation for both new and occasional users. As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 9. A Versatile Asset Management Environment for Users and Developers **Rating:** 5.0/5.0 stars **Reviewed by:** Soumyadip D. | Project Engineer, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about IBM Maximo Application Suite?** I am fascinated by the environment it offers to users to configure and manage their assets. It also helps developers to easily solve issues and is a wonderful path of career for individuals to choose. The main attraction is being a versatile system. **What do you dislike about IBM Maximo Application Suite?** There is less documentation which users or developers find regarding issues to fix. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It helps to attract customers and make them fascinated by the integration framework and many more things. Thus, it is a wonderful system to attract businesses around the globe. **Official Response from Ondrej Zosiak:** > Thank you, Soumyadip, for sharing your feedback. We’re pleased to hear that you value IBM Maximo Application Suite’s versatility and the environment it provides for both users and developers to manage assets and solve complex challenges. Your comments regarding documentation are appreciated, and we continue to invest in improving guidance and resources to better support both users and developers. We value your feedback and would like to invite you to share it on Gartner Peer Insights as well. Gartner offers a complimentary $25 gift card for eligible published reviews. If you’re open to it, please consider sharing your experience here: https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 10. Robust EAM system for the next step in your maintenance journey **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica W. | Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2021 **What do you like best about IBM Maximo Application Suite?** MAS expounds on the ability to seamlessly use industry solutions and add-ons. This simplifies the user's ability to perform asset work, check asset performance, and perform asset investment planning for a complete end-to-end solution. **What do you dislike about IBM Maximo Application Suite?** That is the only improvement to be aware of. **Recommendations to others considering IBM Maximo Application Suite:** Define your maintenance goals first, which will help you see how Maximo as an EAM meets your needs. Understanding your must-haves can help you ask the right questions to feel confident in your choice. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Maximo helps to plan and to schedule work, to see work in progress, and to follow it through to completion. The ability to organize work that needs to be done and tie it to asset costs allows you to make informed data-driven decisions about asset maintenence including repair or replace. Manipulating the data output creates easy to read metrics across asset types, physical locations, certain parts of the organization. This results in cost savings, increased public safety and satisfaction, and increased up time. **Official Response from Ondrej Zosiak:** > Thank you, Jessica, for sharing your feedback. We’re pleased to hear that IBM Maximo Application Suite’s integration of industry solutions and add-ons supports your end-to-end asset management processes. Your note on improvements is appreciated and helps guide our ongoing enhancements. If you’re willing, we’d value your insights shared on Gartner Peer Insights as well via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 11. A Powerful Asset Management System with a Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about IBM Maximo Application Suite?** IBM Maximo Application Suite is very strong when it comes to asset tracking, preventive maintenance, and work order management. The interface is detailed and gives you complete visibility into equipment, maintenance tasks, and performance metrics. I also like that it integrates well with IoT sensors and automation tools, which helps in predicting failures before they happen. The reporting features and dashboards are also quite helpful for understanding asset health. **What do you dislike about IBM Maximo Application Suite?** Maximo is powerful, but the learning curve is definitely high. New users may find the interface overwhelming at first because there are so many modules and configuration options. Customization is possible, but sometimes requires technical knowledge or support from an experienced Maximo admin. Performance can also feel slow if your organization has a large database or many workflows. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Our team uses Maximo to centralize all maintenance activities, asset histories, and service requests. This helps reduce downtime, improves preventive maintenance scheduling, and ensures we are following compliance requirements. The system has also helped us track spare parts inventory more accurately, which reduces costs and avoids delays in repairs. **Official Response from Ondrej Zosiak:** > Thank you for sharing your feedback. We’re glad to hear that IBM Maximo Application Suite’s asset tracking, preventive maintenance capabilities, IoT integrations, and reporting features are helping provide stronger visibility and more reliable maintenance operations across your environment. Your comments on the learning curve, customization complexity, and performance considerations are appreciated, and we continue to focus on improving usability and optimizing system responsiveness as the suite evolves. As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 12. Highly Flexible, Scalable, but Costly Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Khushivant K. | VFX production coordinator, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2025 **What do you like best about IBM Maximo Application Suite?** I appreciate the flexibility and scalability of the IBM Maximo Application Suite. Its containerized architecture is a standout feature, as it allows the software to scale seamlessly across an entire organization, from a single plant to hundreds of sites worldwide. This flexibility enables me to utilize the core Enterprise Asset Management (EAM) and safety modules as needed, maximizing efficiency and resource management throughout the organization. The system's ability to adapt and expand according to the organization's requirements is invaluable, ensuring that we are always equipped to handle evolving operational demands. **What do you dislike about IBM Maximo Application Suite?** The most significant issue with IBM Maximo Application Suite is its cost, which presents a challenge. Additionally, the initial setup configuration and administration are highly complex, necessitating a dedicated skilled operator. While the process might be considered easy for those with basic knowledge, accessibility would be significantly improved with a setup and configuration wizard or guide. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** I use IBM Maximo Application Suite to manage assets, reducing unplanned downtime, safety incidents, and compliance failures. Its containerized architecture allows scalable, flexible deployment across organizations, from a single plant to worldwide sites. **Official Response from Ondrej Zosiak:** > Thank you, Khushivant, for sharing your feedback. We’re pleased to hear that IBM Maximo Application Suite’s scalability, containerized architecture, and flexible EAM and safety capabilities are helping support operational efficiency across your organization. Your comments on cost and the complexity of setup and administration are appreciated, and we continue to explore ways to streamline configuration and improve overall accessibility for new users. As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 13. Centralized Asset Management with a Modern UI **Rating:** 4.5/5.0 stars **Reviewed by:** pranay s. **Reviewed Date:** November 23, 2025 **What do you like best about IBM Maximo Application Suite?** I like how IBM Maximo Application Suite brings all assets, maintenance, and monitoring tools into one platform with a modern interface. This integration makes it much easier to track work, understand asset health, and leverage data for improved decision-making. I particularly appreciate its user interface, as the modern design facilitates navigation and helps me find weaker areas efficiently. The suite's ability to consolidate various functionalities into a singular, cohesive solution greatly enhances its convenience and usability, making it a standout tool in my workflow. **What do you dislike about IBM Maximo Application Suite?** There are several challenges with IBM Maximo Application Suite that I find take away from its overall utility. Firstly, the setup can be quite complex, indicating a steep learning curve. It's not a simple plug-and-play system, which could be quite daunting for new users. The Openshift environment and the app points licensing model, while flexible, seem to come with a high cost, making budgeting for the software challenging. Additionally, the suite-level architecture can be cumbersome. I also notice that while some modules, like the management features, are robust and reliable, others, particularly those using AIML for predictive analytics, require very accurate data to function effectively and feel less automated than I expected. This inconsistency can lead to inefficiencies in work processes. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** I use IBM Maximo Application Suite to enhance asset visibility and early decision-making. It reduces downtime, aids maintenance, improves safety, and predicts asset health, effectively managing work orders and inventory while integrating monitoring tools into a single platform. **Official Response from Ondrej Zosiak:** > Thank you, Pranay, for sharing your detailed feedback. We’re pleased to hear that IBM Maximo Application Suite’s integrated platform, modern interface, and consolidated asset management capabilities are helping you strengthen visibility, streamline maintenance, and support more informed decision-making. Your insights on setup complexity, licensing considerations, and the varying data requirements for AI/ML-driven modules are appreciated, and we remain focused on enhancing consistency, ease of deployment, and overall user experience across the suite. As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 14. Highly Customizable for Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin K. | Account Manager **Reviewed Date:** November 20, 2025 **What do you like best about IBM Maximo Application Suite?** I love how the IBM Maximo Application Suite integrates everything into one place, making management and operations smoother and more efficient. I particularly appreciate the level of customization it offers, allowing me to tailor dashboards, reports, and workflows based on my team's specific needs. This level of personalization significantly enhances our day-to-day operations. The suite also aids in solving a lot of day-to-day operational issues, providing better control over asset tracking. It has become an invaluable tool for managing assets, tracking work orders, and streamlining maintenance operations, contributing to more effective and organized workflows. **What do you dislike about IBM Maximo Application Suite?** One aspect of the IBM Maximo Application Suite that I find challenging is the initial setup and configuration process, which can be quite complex and time-consuming, especially for teams that are new to the system. Some modules also present a learning curve, and it takes time before everyone feels fully comfortable using all features. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** I use IBM Maximo Application Suite to manage assets and streamline maintenance operations, offering better control over asset tracking and customization for smoother daily operations. **Official Response from Ondrej Zosiak:** > Thank you, Sachin, for sharing your feedback. We’re glad to hear that IBM Maximo Application Suite’s integrated platform, customization capabilities, and support for asset tracking and maintenance operations are helping streamline your day-to-day workflows. Your comments regarding the complexity of initial setup and onboarding are appreciated, and we continue to refine the implementation experience to help new teams ramp up more quickly. As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 15. Comprehensive Asset Management, but Setup Requires Expertise **Rating:** 3.5/5.0 stars **Reviewed by:** Sathwik G. | Analyst **Reviewed Date:** November 14, 2025 **What do you like best about IBM Maximo Application Suite?** I really appreciate how IBM Maximo Application Suite centralizes all asset, maintenance, and operational data into a single unified platform. This centralization allows us to easily track asset health, plan preventive maintenance, and manage work orders without the need to switch between multiple tools. I find the automation features a huge advantage, as workflows, scheduling, notifications, and approvals operate smoothly with minimal manual intervention, significantly boosting productivity and consistency in maintenance tasks. The reporting and analytics capabilities of Maximo are highly valuable, enabling us to generate detailed insights on asset performance, downtime, maintenance costs, and resource utilization, which aid in making more informed operational decisions. Additionally, I am impressed by the integration flexibility that Maximo offers, as it connects easily with ERP systems, IoT devices, and mobile applications, making it scalable and adaptable to complex environments. **What do you dislike about IBM Maximo Application Suite?** There are a few areas where IBM Maximo Application Suite could be improved. The initial setup and configuration can be quite complex, especially for teams without dedicated Maximo specialists. The interface, while functional, still feels a bit outdated in some modules and isn’t always intuitive for new users. Performance can slow down when running heavy reports or when multiple integrations are active. Customizing workflows, dashboards, and automation rules also often requires technical expertise rather than simple drag-and-drop tools. The mobile app is helpful but could be smoother — sometimes sync delays or minor crashes affect field technicians. Finally, the documentation is extensive but very technical, making it harder for beginners to understand without additional training. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** I use IBM Maximo Application Suite to centralize asset management, automate workflows, and improve inventory management, reducing unplanned downtime and manual processes. It enhances visibility and data-driven decision-making, streamlining operations across maintenance and compliance activities. **Official Response from Ondrej Zosiak:** > Thank you, Sathwik, for your comprehensive feedback. We’re pleased to hear that IBM Maximo Application Suite’s centralized data management, automation capabilities, reporting features, and integration flexibility are driving stronger operational efficiency across your asset and maintenance processes. Your insights on setup complexity, interface usability, performance, and mobile experience are greatly appreciated, and we remain focused on enhancing ease of use and overall system responsiveness. Thanks again for being part of the Maximo community! ### 16. Powerful Asset Management, But Configuration Complex **Rating:** 4.0/5.0 stars **Reviewed by:** keshav M. | Junior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about IBM Maximo Application Suite?** I appreciate IBM Maximo Application Suite as a unified, integrated platform that offers robust maintenance and work management capabilities. The platform enhances my control over the entire work order lifecycle. I find the enterprise-grade capabilities for asset management and operations optimization particularly beneficial, as they support the comprehensive management of physical assets, from equipment and facilities to fleets and infrastructure. The system significantly helps in reducing unplanned downtime by addressing fragmented asset data and providing centralized visibility, which are crucial for efficient operations. **What do you dislike about IBM Maximo Application Suite?** I encounter high levels of unplanned downtime, which disrupts operational efficiency. The software's limited mobile access is problematic for field technicians who require on-the-go functionality. Additionally, the complexity of configuration and administration can be daunting. Setting up workflows, security, data structures, and integrations often demands specialized knowledge, posing challenges for smaller teams or organizations without dedicated Maximo administrators. This complexity can slow down adoption and increase dependency on external consultants. Although cloud deployments simplify the process, the initial setup still ranges from moderate to complex. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** I use IBM Maximo Application Suite to consolidate fragmented asset data and gain centralized visibility, reducing unplanned downtime and enhancing control over the work order lifecycle. **Official Response from Ondrej Zosiak:** > Thank you, Keshav, for sharing your detailed feedback. We’re pleased to hear that IBM Maximo Application Suite’s unified platform, enterprise-grade asset management capabilities, and end-to-end work order control are helping strengthen your operational oversight and reduce fragmentation across asset data. Your comments on downtime, mobile access, and configuration complexity are well noted, and we continue to enhance usability, mobility, and administrative efficiency across the suite. As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 17. A reliable asset management tool with powerful features but a steep learning curve **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep Y. | Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about IBM Maximo Application Suite?** IBM Maximo Application Suite is very powerful for managing assets, work orders, and maintenance operations. The interface is structured and easy to navigate, and it helps streamline daily maintenance activities with accuracy. It also has strong reporting capabilities and supports integration with other enterprise systems, which improves overall operational efficiency. **What do you dislike about IBM Maximo Application Suite?** Sometimes the system feels slow, especially when loading large data sets or complex screens. Configuration and customization also require technical knowledge, which can be challenging for new users. The learning curve is a bit high, and certain UI areas could be more modern and user-friendly. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite is very powerful for managing assets, work orders, and maintenance operations. The interface is structured and easy to navigate, and it helps streamline daily maintenance activities with accuracy. It also has strong reporting capabilities and supports integration with other enterprise systems, which improves overall operational efficiency. **Official Response from Ondrej Zosiak:** > Thank you, Sandeep, for your detailed review. We’re glad to hear that IBM Maximo Application Suite’s structured interface, reporting capabilities, and integration support are helping enhance your maintenance operations and overall efficiency. We appreciate your comments on performance and usability, and our teams continue to refine both responsiveness and user experience with each release. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. Thanks again for being part of the Maximo community! ### 18. IBM Maximo **Rating:** 3.5/5.0 stars **Reviewed by:** Mohideen R. | Head of Equipment & Maintenance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about IBM Maximo Application Suite?** One thing I really like about the newer maximo application suite is how much more unified it feels. Having asset management, monitoring, and reliability tools under one platform just makes day to day work smoother **What do you dislike about IBM Maximo Application Suite?** While the suite is powerful, the initial setup and configuration can still feel complex, especially for teams that are new to maximo. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Makes my work easier epecially with collabaration **Official Response from Balaji Santhanakrishnan:** > Thank you for your feedback on IBM Maximo's flexibility and user-friendliness. If you have any concerns about configurations or wish to explore learning opportunities, please feel free to reach out to our IBM sales team member, who can assist you further in maximizing your experience with the software. Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals. ### 19. Comprehensive Asset Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh M. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about IBM Maximo Application Suite?** I like that I can track all my assets in one application, which makes maintenance activities and planning very easy. The setup of IBM Maximo Application Suite was very easy, especially with the OpenShift environment and Ansible playbook. It's also great for managing work orders, purchase orders, goods receipt, and invoicing, including maintaining the complete asset management lifecycle. **What do you dislike about IBM Maximo Application Suite?** The IBM support is a bit slow. When we raise a case to IBM, it will take some time for them to respond to all our questions. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** I use IBM Maximo Application Suite for asset tracking, work orders, creating purchase orders, and maintaining assets, which saves time, reduces costs, and eliminates manual paperwork. **Official Response from Ondrej Zosiak:** > Thank you, Dinesh, for sharing your feedback. We’re pleased to hear that IBM Maximo Application Suite is helping you manage assets, maintenance planning, and end-to-end asset lifecycle processes efficiently, and that your setup experience using OpenShift and Ansible was smooth. We appreciate your comments regarding support responsiveness and continue to focus on improving the timeliness and quality of customer support. We value your feedback and would like to invite you to share it on Gartner Peer Insights as well. Gartner offers a complimentary $25 gift card for eligible published reviews. If you’re open to it, please consider sharing your experience here: https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 20. Good PO Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Connie J. | Procurement Specialist, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about IBM Maximo Application Suite?** I like that features are reviewed and updated. I love the ease of entering POs, revising POs and canceling POs. **What do you dislike about IBM Maximo Application Suite?** I dislike that you can't cancel a PO that has services linked even though you unreceive the lines. You have force close the PO and create a new PR which is alot of work. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Maximo helps us with issues we run into with asset management. It's easy to enter PRs and issue POs to our suppliers. Overall, it helps to streamline our buying process. I love the fact that it's cloud-based and can be used anywhere without a VPN. It has built in audit and numerous safety features. **Official Response from Ondrej Zosiak:** > Thank you, Connie, for sharing your feedback. We’re glad to hear that IBM Maximo Application Suite’s continuous feature updates, ease of managing purchase orders, and cloud-based accessibility are helping streamline your procurement and asset management processes. Your input regarding PO cancellation scenarios involving linked services is appreciated, and feedback like this helps inform ongoing enhancements to improve efficiency and reduce manual work. We value your feedback and would like to invite you to share it on Gartner Peer Insights as well. Gartner offers a complimentary $25 gift card for eligible published reviews. If you’re open to it, please consider sharing your experience here: 👉 https://gtnr.io/knydWPgKq. Thanks again for being part of the Maximo community! ### 21. Strong capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer V. | Senior Maximo System Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about IBM Maximo Application Suite?** Cloud based platform, Watson X, Visual Inspection and Health **What do you dislike about IBM Maximo Application Suite?** OpenShift is challenging and full functionality may require extra add-ons or licenses **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Interested in predictive maintenance and AI. Hoping this helps with complex operations **Official Response from Ondrej Zosiak:** > Thank you, Jennifer, for your feedback. We’re pleased to hear that you see value in IBM Maximo Application Suite’s cloud-based capabilities, as well as AI-driven features like WatsonX, Visual Inspection, and Asset Health. These capabilities are designed to support predictive maintenance and help manage complex operations more effectively. Your comments on OpenShift complexity and licensing considerations are appreciated, and we continue to focus on simplifying deployment and improving transparency across the offering. We value your feedback and would like to invite you to share it on Gartner Peer Insights as well. Gartner offers a complimentary $25 gift card for eligible published reviews. If you’re open to it, please consider sharing your experience here: https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 22. Great Assets and Ticketing, but Custom Reporting Is Hard with the DB **Rating:** 3.5/5.0 stars **Reviewed by:** Sharif H. | ITSM Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about IBM Maximo Application Suite?** Assets Module, ticketing system and reports **What do you dislike about IBM Maximo Application Suite?** Its DB, as it's not easy to generate custom reports **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Asset Management **Official Response from Ondrej Zosiak:** > Thank you, Sharif, for sharing your feedback. We’re glad to hear that IBM Maximo Application Suite’s Assets module, ticketing capabilities, and reporting features are supporting your asset management processes. We also appreciate your comments regarding database complexity and custom reporting, and we continue to work on improving flexibility and ease of reporting across the platform. Thanks again for being part of the Maximo community! ### 23. Effortless Setup and Enhanced Project Transparency **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek R. | Scrum Master **Reviewed Date:** November 14, 2025 **What do you like best about IBM Maximo Application Suite?** I really appreciate how IBM Maximo Application Suite has improved my project management by enabling me to manage and track sprints effectively. The tools like boards, workflows, and reports are excellent for keeping the team aligned and enhancing transparency across projects. These features significantly contribute to smoother project coordination and communication. Additionally, I found the initial setup process of the software extremely straightforward and user-friendly, akin to applying butter on bread, which made the whole transition seamless. Overall, the ease of use and comprehensive project management capabilities of IBM Maximo Application Suite stand out to me. **What do you dislike about IBM Maximo Application Suite?** There’s nothing i can think about it as of now **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite helps me manage and track sprints efficiently, aligning the team and enhancing transparency with its boards, workflows, and reports. **Official Response from Ondrej Zosiak:** > Thank you, Abhishek, for sharing your feedback. It’s great to hear that IBM Maximo Application Suite is supporting your project management processes by streamlining sprint tracking, improving team alignment, and enhancing transparency through boards, workflows, and reporting. We’re also pleased that your initial setup experience was smooth and user-friendly. As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 24. A Hands-On Take: Moving to Maximo MAS 9 **Rating:** 5.0/5.0 stars **Reviewed by:** Mahdi S. | Senior Consultant IBM Maximo & MAS 9, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about IBM Maximo Application Suite?** The depth of its asset lifecycle management is impressive—every step from procurement through retirement is tracked seamlessly. The workflow engine is incredibly flexible, handling complex approval paths without hiccups. I also appreciate the mobile-first design, which finally delivers a reliable offline experience for field technicians. **What do you dislike about IBM Maximo Application Suite?** Initial setup remains challenging without specialized expertise—plan for extra time and training. The dashboard builder, while improved, still lacks some flexibility for custom visualizations. And the shift to application-point licensing creates budgeting uncertainties compared to user-based models. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite addresses several critical challenges in asset management and maintenance, delivering tangible benefits: Data fragmentation and silos By centralizing all information—assets, work orders, and inventory—on a single platform, Maximo breaks down silos. The result: improved visibility into equipment health and faster decision-making. Unexpected downtime and failures With AI-powered predictive maintenance and IoT integrations, failures are anticipated before they become critical. Benefit: a 30% reduction in unplanned downtime and optimized maintenance schedules. Time-consuming manual processes Automated workflows and real-time notifications replace repetitive administrative tasks. Benefit: a 40% productivity gain for technicians and freed-up resources for higher-value work. ISO compliance and traceability Every action is automatically logged (audit trails, work order reports, ISO KPI tracking). Benefit: simplified compliance and reduced audit risk. Field-to-office collaboration challenges The mobile app provides full offline access to work orders and site plans. Benefit: real-time information for field teams and seamless communication between the office and the job site. **Official Response from Ondrej Zosiak:** > Thank you, Mahdi, for your comprehensive feedback. We’re delighted to hear that IBM Maximo Application Suite’s end-to-end asset lifecycle management, workflow flexibility, and mobile-first design are delivering measurable results for your operations. Your insights on setup complexity, dashboard customization, and licensing models are greatly appreciated — feedback like yours helps guide our ongoing improvements and product evolution. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 25. “Powerful but Complex Enterprise Asset Management Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Azhakendiran M. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about IBM Maximo Application Suite?** IBM Maximo Application Suite provides a comprehensive platform for Enterprise Asset Management. I really like how it centralizes asset data, maintenance schedules, and work management into a single system. The dashboards are customizable and provide clear insights into asset health, performance, and downtime. It’s also scalable, so it works well for both mid-sized and large enterprises. Integration with IoT and AI-driven predictive maintenance is a big plus. **What do you dislike about IBM Maximo Application Suite?** The interface, while powerful, can feel a bit complex for new users. Initial setup and configuration require technical expertise, and smaller organizations may find it resource-intensive. Performance can slow down when dealing with very large datasets unless optimized properly. Licensing costs are also on the higher side compared to some alternatives. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo helps us streamline maintenance operations, reduce unexpected downtime, and extend asset life cycles. By tracking assets in real-time and automating work orders, we’ve seen improved efficiency and cost savings. The predictive maintenance capabilities are especially useful, allowing us to identify issues before they become critical. Overall, it has improved operational reliability and compliance. **Official Response from Ondrej Zosiak:** > Thank you, Azhakendiran, for your thoughtful and detailed feedback. We’re glad to hear that IBM Maximo Application Suite’s centralized platform, scalability, and AI-driven predictive maintenance are helping streamline your operations and improve reliability. We appreciate your comments on usability, setup, and performance optimization — areas we continue to enhance to deliver an even better experience for all users. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 26. Good tool for Asset lifecycle management **Rating:** 2.5/5.0 stars **Reviewed by:** Harish S. | SME / Trainer - Enterprise Asset / Facilities Mgt, & Industrial Materials, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about IBM Maximo Application Suite?** Nothing much has changed functionally. So i would not rate MAS any higher than previous version. **What do you dislike about IBM Maximo Application Suite?** Navigation is bad, user access control with IT team, Placement of icons is not friendly - it should be left oriented and not right, Path to upgrade is way too long. Looks like more of a profit strategy for IBM and customers don't stand to benefit much **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Asset maintenance lifecycle, cost ing, WO management, Inventory control, reliability and reporting **Official Response from Balaji Santhanakrishnan:** > Thank you for your valuable feedback on the IBM Maximo Application Suite! We're thrilled you find our application points easy to use and appreciate its technical capabilities, cloud implementation, and seamless integration with other applications. We acknowledge your concerns regarding the UI and mobile app and assure you that significant improvements have been made in our Maximo Application Suite 8.x versions, with ongoing efforts to enhance both web and mobile interfaces. Regarding suitability for small-scale industries, we've introduced MAS SaaS options to address this, and we encourage you to contact our sales team for more information. We also recommend joining the IBM Maximo TechXchange Community, a place to collaborate, share knowledge, and support one another in everyday challenges. ### 27. Modern, Easy-to-Use Interface with Asset Management and Monitoring in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Maisha M. | Asset Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about IBM Maximo Application Suite?** I appreciate that the interface feels modern and is easy to use across different devices. Having both asset management and monitoring in one place also saves me a lot of headaches and makes things much more straightforward. **What do you dislike about IBM Maximo Application Suite?** The downside is that getting it set up correctly can take months. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It’s a very powerful and intelligent tool. It benefits me by extending the lifespan of equipment and ensuring that staff always have the correct information at hand. **Official Response from Ondrej Zosiak:** > Thank you, Maisha, for your feedback. We’re pleased to hear that IBM Maximo Application Suite’s modern interface and unified approach to asset management and monitoring are helping simplify your workflows and improve access to critical information. Your comment on setup timelines is appreciated, and we continue to invest in streamlining implementation and accelerating time to value. We value your feedback and would like to invite you to share it on Gartner Peer Insights as well. Gartner offers a complimentary $25 gift card for eligible published reviews. If you’re open to it, please consider sharing your experience here: https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 28. All-in-One Platform with Smart AppPoints System **Rating:** 4.5/5.0 stars **Reviewed by:** Sergi K. | Procurement Manager, Airlines/Aviation, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about IBM Maximo Application Suite?** What I value most is its all-encompassing approach, seamlessly integrating maintenance, monitoring, and analysis within a single platform. Additionally, the AppPoints system stands out as a clever solution for handling software administration. **What do you dislike about IBM Maximo Application Suite?** What I find challenging is the complexity of its infrastructure. It becomes a real struggle if the IT team does not have experience with containers or Kubernetes. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** This is a robust and intelligent tool. Its most significant advantage lies in its predictive AI, which notifies users of potential bearing failures well in advance. The real-time, data-driven management also contributes to efficiently reducing operational errors. **Official Response from Ondrej Zosiak:** > Thank you for sharing your feedback Sergi. We’re pleased to hear that IBM Maximo Application Suite’s integrated approach to maintenance, monitoring, and analytics along with the flexibility of the AppPoints model is delivering value in your environment. Your comments regarding infrastructure complexity are well noted, and we continue to focus on simplifying deployment and operations, including improving guidance for containerized and Kubernetes-based environments. As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 29. omprehensive and Robust Asset Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nishchay G. | Asset Management Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about IBM Maximo Application Suite?** IBM Maximo Application Suite offers a centralized platform for managing enterprise assets efficiently. I particularly appreciate the predictive maintenance capabilities, real-time analytics, and the ability to track assets across multiple locations. The suite’s modular approach allows for customization based on specific operational needs. **What do you dislike about IBM Maximo Application Suite?** The most helpful feature is its AI-driven insights and automated workflows, which significantly improve decision-making and reduce downtime. The integration with IoT sensors and other enterprise systems allows for a seamless flow of data and better overall visibility. The extensive reporting tools are also a major advantage. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite addresses challenges in enterprise asset management, including inefficient maintenance scheduling, unplanned downtime, fragmented asset data, and lack of real-time visibility into operations. It centralizes asset information, automates workflows, predicts maintenance needs using AI, and integrates with IoT devices and other enterprise systems. **Official Response from Dave Gasdia:** > Hi Nishchay, Thank you for your positive feedback based on your experience working with IBM Maximo Application Suite. ### 30. Maximo and MAS: Strong Foundations for Smarter Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Helio R. | Head Of CAFM, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about IBM Maximo Application Suite?** What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mobile, and scheduling tools within the same environment really enhances operational efficiency. It’s built for scale, and when configured well, it can transform how maintenance and asset management are delivered. **What do you dislike about IBM Maximo Application Suite?** What I dislike about IBM Maximo Application Suite is that some parts still feel overly complex or not fully intuitive -especially during initial setup or when enabling newer features. The reliance on technical skills for configuration can be a barrier, and documentation doesn’t always keep pace with the product’s evolution. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite is helping us manage a vast portfolio of assets and maintenance operations in a more structured, efficient, and data-driven way. It brings visibility and control across our workflows, improves compliance tracking, and supports mobile working. This leads to faster response times, better decision-making, and reduced operational risk—especially critical in regulated environments. **Official Response from Dave Gasdia:** > Thank you for you validation of the value of Maximo Application Suite as well as you honest feedback on some complexity related to system setup and deployment. We hear you and with each release we continuously drive to make improvements with both enhanced applications and administrative functions. ### 31. PMS system that gets messy in case data management is poor. **Rating:** 3.0/5.0 stars **Reviewed by:** Alikhan B. | Junior mechanical engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2022 **What do you like best about IBM Maximo Application Suite?** I believe it’s still one of the most spread and easy to adopt apps **What do you dislike about IBM Maximo Application Suite?** Since it has single database and multiple entry possibilities, hard to manage data. **Recommendations to others considering IBM Maximo Application Suite:** I've worked with SAP. So far maximo seems more convenient. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It was used for computerized maintenance management system and also for spare parts management. Scheduling and listing spare parts on maximo was easy and maximo didn't give any errors. **Official Response from Ondrej Zosiak:** > Thank you, Alikhan, for sharing your feedback. We’re glad to hear that you find IBM Maximo Application Suite easy to adopt and effective for maintenance scheduling and spare parts management. Your comments on data management in a single-database environment are appreciated, and we continue to enhance data governance, validation, and best-practice guidance to help customers manage complexity at scale. Thanks again for being part of the Maximo community! ### 32. ApPoint Management and Entitlements Need Improvement Despite Solid Enterprise Cloud Admin **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about IBM Maximo Application Suite?** I like the standard asset management suite. **What do you dislike about IBM Maximo Application Suite?** The ApPoint management and user entitlement assignments. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** A standard solution globally **Official Response from Ondrej Zosiak:** > Thank you for your feedback. We’re glad to hear that you see value in IBM Maximo Application Suite as a standard global asset management solution. We appreciate your comments regarding AppPoints and user entitlement management, and we recognize this as an area where clarity and usability can be improved. Your input helps inform our ongoing efforts to simplify licensing and administration. Thanks again for being part of the Maximo community! ### 33. Reliable and intelligent asset management solution **Rating:** 4.5/5.0 stars **Reviewed by:** Joyce J. | Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about IBM Maximo Application Suite?** IBM Maximo is a robust and reliable tools for asset and maintenance management. The AI insights IoT integration and cloud accessibility greatly improve efficiency and reduce downtime **What do you dislike about IBM Maximo Application Suite?** Stetup and customization can be time-consuming and the interface could be more user-friendly for beginners **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It centralize asset tracking, maintenance, scheduling, and performance monitoring, reducing downtime and improving operational efficiency **Official Response from Ondrej Zosiak:** > Hi Joyce, thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that IBM Maximo’s AI insights, IoT integration, and cloud accessibility have helped you boost efficiency and minimize downtime — that’s exactly the kind of impact we aim for. We appreciate your note about setup and usability; our teams are continuously working on improving the onboarding experience and interface to make things smoother for all users. If you’re open to it, we’d love for you to share this valuable feedback with a wider audience on Gartner Peer Insights as well via this link - https://gtnr.io/knydWPgKq Your perspective would really help other professionals exploring asset management solutions. Thank you again for being part of the Maximo community! ### 34. Top recommended digital platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about IBM Maximo Application Suite?** User interface has improved significantly and the speed of the application has also shown improvement. Integration with AI and IoT supports proactive maintenance strategies. **What do you dislike about IBM Maximo Application Suite?** While the application supports mobile access, continuous refinement and expansion of mobile features to ensure seamless functionality across all devices could benefit users, particularly those in field operations. **Recommendations to others considering IBM Maximo Application Suite:** This is the most easy and complete software to use for asset management system. We are tracking the business KPIs set by our leadership. By achieving these KPIs overall cost and employee work performance is improving which is the goal of the company i-e cost control and lean management. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It is helping to plan out and execute my day to day jobs. It helps me to maintain my inventory levels. It helps me to check and update back log of work orders. **Official Response from Balaji Santhanakrishnan:** > Thank you for taking the time to share your review of IBM Maximo. It is good to know that Maximo helps track the business KPIs and helps you check and update the backlog of work orders. Feel free to join the IBM Maximo Community [see link below] to learn, network, and collaborate. IBM Maximo Community Link > https://community.ibm.com/community/user/iot/home ### 35. IBM Maximo Developer | IBM Maximo International Program Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Viet N. | International Program Manager | IBM Maximo Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about IBM Maximo Application Suite?** IBM Maximo Application Suite (MAS) is a powerhouse for organizations managing complex assets, infrastructure, and facilities. It’s not just a software suite—it’s a strategic tool for optimizing performance, reducing costs, and extending asset life. With MAS I have more opportunities to explore and expand many potentials in fields that I think will be very interesting. **What do you dislike about IBM Maximo Application Suite?** Complex Setup with RHO and require heave hardware on premise. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** IBM Maximo Application Suite (MAS) is designed to tackle some of the most persistent and costly challenges in asset-intensive industries. - Unplanned Downtime - Compliance and Safety Risks - Manual Workflows and Paper-Based Processes **Official Response from Dave Gasdia:** > Thank you for your feedback and insight on the Maximo Application Suite based on your experience working with the solution. With each release of the product we continuously look to improve the overall capabilities, features, ease of use and supporting technologies. We appreciate your comments. ### 36. My MAXIMO Review **Rating:** 5.0/5.0 stars **Reviewed by:** Waseem A. | Front Desk Associate (Dnata) at MCC NGSE DXB Terminal 2, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2022 **What do you like best about IBM Maximo Application Suite?** Speed up response on the business changes , easy and effective way to configure the solutions , new data creation is very simple and search any thing very fastly. **What do you dislike about IBM Maximo Application Suite?** since i using this application i didnot see any thing which seems to be dislikeness about the aplication. **Recommendations to others considering IBM Maximo Application Suite:** must use IBM Maximo for get better results in your business. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** I am working for vehicles data management for this purpose IBM Maximo is wonderful place to creat work orders and save data and according to our need it is very easy to find it. **Official Response from Dave Gasdia:** > Thank you for taking the time to give a review based on your experience working with IBM Maximo Application Suite. We really appreciate your positive feedback. ### 37. Great for managing assets **Rating:** 5.0/5.0 stars **Reviewed by:** MANINI P. | Finance Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about IBM Maximo Application Suite?** I like that everything is in one place: asset tracking, maintenance scheduling, and monitoring. I also like the mobile app, since it makes easier. **What do you dislike about IBM Maximo Application Suite?** The main downside is that it’s not very easy to learn at first. Setting up and customising it can take a lot of time and usually needs outside help or training. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It helps manage assets and maintenance in one system instead of using different tools. It solves the problem of unplanned downtime by giving alerts and insights before equipment fails. For me, this means smoother operations, and better planning for maintenance tasks. **Official Response from Ondrej Zosiak:** > Thank you, Manini, for your feedback. We’re pleased to hear that IBM Maximo Application Suite’s centralized platform and mobile app are helping you streamline asset tracking and maintenance management. We appreciate your note on the learning curve and setup process, and we continue to enhance onboarding resources to make implementation easier for all users. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 38. MAS review **Rating:** 4.0/5.0 stars **Reviewed by:** Rastko K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about IBM Maximo Application Suite?** The opportunity to have all assets and plans at one centralized place **What do you dislike about IBM Maximo Application Suite?** Problems with mobile apps which are usual with new releases **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** We have better insight on all our assets. It is easier to plan and execute the work. **Official Response from Ondrej Zosiak:** > Thank you, Rastko, for your feedback. We’re glad to hear that the centralized management of assets and plans in IBM Maximo Application Suite adds value to your operations. We appreciate your comment on mobile app performance and are continuously working to improve stability with each release. If you’re open to it, we’d welcome your insights shared on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 39. Maximo Lead **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2021 **What do you like best about IBM Maximo Application Suite?** I am MAS v8 and 9 certified professional and using Maximo Application Suite v9 for some time. Maximo manage functionality is the same as older Maximo version (v7) however new version orientation is good. New Maximo Mobile app is good in terms of performance and usability. We use AppPoints licensing model on concurrency model that helps to save cost. **What do you dislike about IBM Maximo Application Suite?** In my view --> below features should be added: 1. Some features available in old Maximo version are not available. 2. Some companies using third party software for eSourcing. IBM should consider including eSourcing within Maximo. 3. Same as before, include HR and financials modules in Maximo. 4. Budgeting is an important function for all organizations. IBM should consider enhancing this feature in Maximo. Seamless integration with Financials will add value. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Reduce maintenance cost, improved utilization of resources. **Official Response from Dave Gasdia:** > Thank you for taking the time to review IBM Maximo Application Suite. We really appreciate your input and suggestions for areas to improve. Here is the link to the enhancement website where you can enter these requests. https://ibm-ai-apps.ideas.ibm.com/ ### 40. Helpful Software for Daily Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Mani P. | Financial Consulting Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about IBM Maximo Application Suite?** It makes it simple to organise work, track parts, and manage service requests. Also, I can see everything in one dashboard. **What do you dislike about IBM Maximo Application Suite?** The system can be heavy at times. And some menus are hard to find until you get used to it. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** So before, jobs details were scattered, but now I see all data is stored in one place, which saves my time and also can avoid any mistakes. **Official Response from Dave Gasdia:** > Hi Mani, Thank you for your feedback on your use of Maximo Application Suite. We have made a focused effort on improving the end user navigation, consolidating actions and use of a common left hand menu to make it easier to access applications across the suite. We appreciate your input. Let us know if you have any questions. ### 41. Useful system for managing assets and daily operations **Rating:** 5.0/5.0 stars **Reviewed by:** Mahi P. | Financial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about IBM Maximo Application Suite?** It keeps all asset records organised and makes it easier to assign jobs to the right team. The mobile option is also helpful when not at the desk. **What do you dislike about IBM Maximo Application Suite?** The interface looks old fashioned, and sometimes too many clicks are needed to complete simple tasks. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Before, we had trouble tracking work progress and equipment history. Now, Maximo gives a clear record of maintenance, which saves time and avoids mistakes. **Official Response from Ondrej Zosiak:** > Thank you, Mahi, for your feedback. We’re pleased to hear that IBM Maximo Application Suite helps you keep asset records organized and improves task management, both in the office and on the go. We appreciate your comments on the interface and navigation, and we continue to enhance usability to ensure a more streamlined experience. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 42. Easy to Use and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Vedant B. | Supply Chain - Inventory and Procurement Specialist , Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about IBM Maximo Application Suite?** It makes asset and maintenance management very simple. I like how everything is in one place, from work orders to inventory. **What do you dislike about IBM Maximo Application Suite?** Sometimes it feels slow and takes time to load, and new users may find it a little confusing at first. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It helps track all assets, plan preventive maintenance and reduce downtime. It is benefiting me as it saves my time and helps me keep things organized. **Official Response from Dave Gasdia:** > Hi Vedant, Thanks for your feedback and input on your use of IBM Maximo Application Suite. You mention that sometimes it feels slow and has performance issues. There are many variables that can impact performance, but there are ways to make configuration changes that can improve it. Here is a link to the MAS Performance wiki that covers the configuration options you can consider implementing. https://ibm-mas.github.io/mas-performance/ ### 43. Maximo Product Review **Rating:** 3.5/5.0 stars **Reviewed by:** Neha C. | Associate Technical Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about IBM Maximo Application Suite?** Powerful platform that helps organizations manage maintenance, reliability, and operations efficiently. It's robut and feature-rich **What do you dislike about IBM Maximo Application Suite?** Complexity and steep learning curve, when it comes to setup and upgrades. Can be resource-intensive. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Managing complex , high-value assets by reducing downtime, optimizing performance and providing data-driven insights for smarter maintenance and operations. **Official Response from Ondrej Zosiak:** > Thank you, Neha, for your thoughtful review. We’re pleased that you recognize IBM Maximo Application Suite as a powerful and feature-rich platform supporting efficient maintenance and operations management. Your feedback on setup complexity and resource requirements is valuable, and we’re continually working to simplify these areas. Thanks again for being part of the Maximo community! ### 44. Maximo has a very user friendly interface and it has a pretty decent learning curve. **Rating:** 5.0/5.0 stars **Reviewed by:** Taimur Hasan M. | Lead Mechanical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about IBM Maximo Application Suite?** The new interface is more swift than the previous one. **What do you dislike about IBM Maximo Application Suite?** Customizable color coding can be introduced in Maximo scheduling module to help user in more efficient planning. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Maximo helps me in my day to day activities like Purchase requisitions, Work orders handling, keeping track of my assest and all the maintenance activities that my team performs. **Official Response from Dave Gasdia:** > Thank you for taking the time to give a review based on your experience working with IBM Maximo Application Suite. We really appreciate your positive feedback. You can submit an enhancement request using this website: https://ibm-ai-apps.ideas.ibm.com/ ### 45. Maximo trainer since 2007, worked with 50+ different organizations using the Maximo and MAS8 & MAS9. **Rating:** 4.5/5.0 stars **Reviewed by:** Anne A. | Maximo Application Suite Trainer and Training Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about IBM Maximo Application Suite?** I love to see the data our users can get out of it! **What do you dislike about IBM Maximo Application Suite?** Every major version release changes the interface. This is difficult for users. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** MAS9 has so many great new features that allow the organizations to only use the IBM tools and not need add-ons anymore. **Official Response from Ondrej Zosiak:** > Thank you, Anne, for sharing your feedback. We’re glad to hear that you find value in the insights and data capabilities of IBM Maximo Application Suite, and that MAS 9’s expanded features are helping reduce the need for add-ons. We appreciate your input regarding interface changes and continue to focus on ensuring a smoother transition experience with each release. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 46. Review for Business IBM Maximo Application Suite **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad Ovais K. | Senior Network Engineer, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about IBM Maximo Application Suite?** The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life. Maintenance cost is greatly reduced for our organization r, as we get real-time data on our systems performance and identifying potential issues before any major breakdown or Outage. **What do you dislike about IBM Maximo Application Suite?** It took time to get expertise, and the system and integration is bit complex and lengthy, which I assume can be make simpler for the use of a professional or startup person. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Pro-Active Maintenance: It supports organizations identify or predict equipment failures before they happen., and with the help of AI prediction is somehow identified. one window or unified interface can view faults, clearance and reliability tests. **Official Response from Balaji Santhanakrishnan:** > Thank you for sharing your feedback! We are glad to hear that IBM Maximo Application Suite has been instrumental in optimizing your asset utilization and reducing maintenance costs for your organization. We appreciate your feedback on the complexity of the system and integration, and we are continuously working to improve user experience and simplify the process. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page. ### 47. Review of IBM **Rating:** 5.0/5.0 stars **Reviewed by:** MOHAMMAD S. | Finance Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about IBM Maximo Application Suite?** It is a completely AI driven approach faster, scalability, flexibility, trustworthy. It ensures transparency and privacy too. **What do you dislike about IBM Maximo Application Suite?** Cost can be less, then it will be available to everyone to cost effective people's. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** It helps in solving complex issues regarding accounts. Helps in building asset management. Quality of support is also good **Official Response from Ondrej Zosiak:** > Thank you, Mohammad, for sharing your feedback. We’re pleased to know that you value IBM Maximo Application Suite’s AI-driven capabilities, scalability, and focus on transparency and security. Your comment on cost considerations is appreciated, and we continue to explore ways to make our solutions more accessible while maintaining enterprise-grade quality and support. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 48. Best EAM tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2022 **What do you like best about IBM Maximo Application Suite?** Latest UI update and ai features are good **What do you dislike about IBM Maximo Application Suite?** Auto logout is still a problem that gets in the way everytime **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Asset management, monitoring, procurement and maintenance record collection. **Official Response from Balaji Santhanakrishnan:** > Thank you for taking the time to share your review of IBM Maximo. We are glad you like our product's user interface and real-time asset monitoring capabilities. If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic. ### 49. Maximo Application Suite **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about IBM Maximo Application Suite?** It is user friendly and can be configured to do almost anything you want it to do. **What do you dislike about IBM Maximo Application Suite?** It's a little pricey and the app points can be confusing. **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** We keep track of our assets, the maintenance on them, and all the asset history. **Official Response from Ondrej Zosiak:** > Thank you for your feedback. We’re pleased to hear that you find IBM Maximo Application Suite user-friendly and highly configurable to meet your needs. We appreciate your comments on pricing and app points, and we continue to look for ways to make licensing and usage more transparent for our customers. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ### 50. MAS review **Rating:** 4.5/5.0 stars **Reviewed by:** Sivakumar M. | Principal Functional Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about IBM Maximo Application Suite?** Maximo is the best in class suite available for Asset Life Cycle Management. It is powerful, flexible and configurable as per the business process. **What do you dislike about IBM Maximo Application Suite?** I miss Maximo all users in a cloud. Maximo.com **What problems is IBM Maximo Application Suite solving and how is that benefiting you?** Support with strategic and tactical asset management **Official Response from Ondrej Zosiak:** > Thank you, Sivakumar, for your feedback. We’re pleased to hear that you value IBM Maximo Application Suite’s flexibility and configurability in supporting comprehensive asset lifecycle management. Your input on cloud accessibility is appreciated, and we continue to expand our cloud capabilities to better serve users globally. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq Thanks again for being part of the Maximo community! ## IBM Maximo Application Suite Discussions - [How much does IBM Maximo cost?](https://www.g2.com/discussions/how-much-does-ibm-maximo-cost) - 3 comments, 1 upvote - [What does IBM Maximo do?](https://www.g2.com/discussions/what-does-ibm-maximo-do) - 1 comment, 1 upvote - [Audit option by IBM](https://www.g2.com/discussions/audit-option-by-ibm) - 2 comments, 1 upvote - [what do i use Native-cloud for ?](https://www.g2.com/discussions/what-do-i-use-native-cloud-for) - 1 comment, 1 upvote - [How long did i took to create this IBM Maximo?](https://www.g2.com/discussions/how-long-did-i-took-to-create-this-ibm-maximo) - 1 comment, 1 upvote - [View IBM Maximo Application Suite pricing details and edition comparison](https://www.g2.com/products/ibm-maximo-application-suite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+18%3A00%3A11+-0500&secure%5Bsession_id%5D=e76a8a8d-268f-4861-a8d2-e1e51867c6b9&secure%5Btoken%5D=468dbca948565fd2c1e97a652338ea1253be005520210882f4d66205e8365d9e&format=llm_user) ## IBM Maximo Application Suite Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [IFS Mobile Workforce Management](https://www.g2.com/products/ifs-mobile-workforce-management/reviews) - [Office 365 for SAP ERP](https://www.g2.com/products/office-365-for-sap-erp/reviews) - [Oracle EBS CRM](https://www.g2.com/products/oracle-ebs-crm/reviews) - [Oracle Fusion Middleware](https://www.g2.com/products/oracle-fusion-middleware/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [Workday Learning](https://www.g2.com/products/workday-learning/reviews) ## IBM Maximo Application Suite Features **Monitoring** - Use - Reliability - Risk **Asset Definition** - Asset Register - Relationships - Costs - Types **Asset Definition** - Asset Register - Asset Types - Technical Specifications - Geolocation **Analytics** - Dashboards - Performance - Forecasting **Asset Tracking** - Location - Status - History **Maintenance** - Work Orders - Preventive - Inspections - Asset Portfolio - Change Management **Inventory** - Locations - Spare Parts - Valuation **Optimization** - Compliance - Modelling **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Analytics** - Infrastructure KPIs - Cost Analysis **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Agentic AI - Infrastructure Asset Management** - Proactive Assistance **Field Service ** - Planning - Tracking - Client Communications **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Dashboards - Performance - Forecasting **Integration** - ERP - CAD & PLM - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top IBM Maximo Application Suite Alternatives - [Octave Attune EAM (HxGN EAM)](https://www.g2.com/products/octave-attune-eam-hxgn-eam/reviews) - 4.3/5.0 (51 reviews) - [SAP Enterprise Portfolio and Project Management](https://www.g2.com/products/sap-enterprise-portfolio-and-project-management/reviews) - 3.3/5.0 (16 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,500 reviews)