Products

Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-co

Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.

Greenlight Guru is the only quality management platform designed specifically for medical device companies.

Credible provides Behavioral Healthcare Enterprise software to the growing US Behavioral Health (Mental Health and Substance Abuse) market

Ideagen Quality Management is cloud QMS software for regulated industries. It automates document control, CAPA, audits, supplier and training management to support ISO 9001, ISO 13485 and GxP compliance.

Octave Reliance offers a quality management solution designed to help organizations optimize critical processes to drive product and service excellence, reduce supply chain inefficiencies, speed innovation and deliver products to market faster.

SQM Group's customer experience management (CEM) software is specifically built for call center agents and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee engagement.

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing

SAP ECC software is a proven foundation for the world's largest organizations. Streamline procurement, manufacturing, service, sales, finance, and HR processes.

The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.

Arena by PTC helps companies design, produce, and deliver innovative products faster with our unified, cloud-native PLM (product lifecycle management) and QMS (quality management system) platform. Ideal for modern product companies, Arena helps reduce design errors and production delays by facilitating real-time collaboration between internal teams and external partners. By connecting quality processes directly to the product record, Arena helps mitigate audit risk and ensure regulatory complian

Monte Carlo is the first end-to-end solution to prevent broken data pipelines. Monte Carlo’s solution delivers the power of data observability, giving data engineering and analytics teams the ability to solve the costly problem of data downtime.

Platform that automates invoices for Stripe, Braintree, and PayPal.

CareLogic empowers behavioral health and human services providers with tools designed to improve outcomes, drive efficiencies and demonstrate performance

Quadient offers a comprehensive suite of software solutions designed to enhance mailing, shipping, and logistics operations for businesses of all sizes. These solutions streamline processes, improve efficiency, and ensure compliance with regulatory standards. Key Features and Functionality: - Docsecure: A cloud-based application that ensures mail piece integrity for folder-inserter users. It records the preparation of all mail pieces, ensuring that incomplete mail sets are completed before mai

Your all-in-one SOP, document control and training solution. Automate the creation, review, approval and management of Policies, Procedures, Work Instructions, Forms and related content.

Stella Connect motivates and supercharges the performance of front-line teams through customer-driven ratings and rewards.

Balto connects contact center agents with AI to enable better conversations that deliver results.

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade fea

Sago has developed methods and tools used worldwide for qualitative and hybrid research studies, offering the unique combination of in-house research services and proprietary technology in the industry.