--- title: Arena PLM & QMS Reviews meta_title: 'Arena PLM & QMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 451 reviews by the users' company size, role or industry to find out how Arena PLM & QMS works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 451 scale: '5' date_modified: '2026-07-13' parent_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm --- # Arena PLM & QMS Reviews **Vendor:** PTC **Category:** [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm) **Average Rating:** 4.2/5.0 **Total Reviews:** 451 ## About Arena PLM & QMS Arena by PTC is a cloud-native product lifecycle management (PLM) and quality management system (QMS) that unifies product and quality information in a secure, single source of truth. By hosting all electrical, mechanical, and software information in a centralized product record, Arena enables every participant throughout the entire product lifecycle to work together anytime and anywhere, increasing visibility and traceability. This accelerates new product development (NPD) and new product introduction (NPI) by streamlining processes, automating review cycles, and reducing errors. Arena PLM keeps internal teams and supply chain partners on the same page. Our scalable and collaborative platform streamlines engineering change reviews, simplifies bill of materials (BOM) management and document control, mitigates supply chain risk, and helps speed product launches. Arena QMS connects quality and product record information into a single, secure system. Easily traceable closed-loop quality and product processes help you introduce high-quality products to market while ensuring compliance with quality standards and regulations, such as FDA 21 CFR Part 820, FDA 21 CFR Part 11, ISO 13485, and AS 9100. Arena Supply Chain Intelligence (SCI) provides real-time electronic component risk and compliance information to reduce supply chain risk throughout NPI and NPD. With Arena SCI embedded within Arena PLM, you can proactively monitor the health of your BOM and mitigate component issues throughout the product lifecycle, as well as ensure electronic component compliance as regulatory requirements evolve. Arena’s AI capabilities create smarter, more personalized experiences that empower every customer while adhering to its responsible AI policies. Arena AI Assistant uses a conversational interface to help users navigate Arena with ease and reduce onboarding time, while Arena AI Engine drives faster document reviews and comparisons to further speed workflows. Arena supports more than 1,500 complex high-tech electronics, medical device, and aerospace/defense companies around the world. Using Arena’s proven cloud-native solutions, your internal teams and external partners can leverage the most comprehensive product development platform to accelerate product launches while reducing expenses, increasing profitability, and speeding time to market. ## Arena PLM & QMS Pros & Cons **What users like:** - Users appreciate the **ease of use** of Arena PLM & QMS, benefiting from seamless integration and responsive support. (25 reviews) - Users value the **structured document management** of Arena PLM & QMS, enhancing organization and compliance in workflows. (13 reviews) - Users value the **convenient document control** in Arena PLM & QMS, enhancing project tracking and compliance management. (9 reviews) - Users praise the **user-friendly interface** of Arena PLM & QMS, highlighting seamless integration and great support during migration. (9 reviews) - Users commend Arena PLM & QMS for its **excellent customer support** , always responsive and ready to assist with issues. (8 reviews) - Tracking Efficiency (8 reviews) - Product Lifecycle Management (7 reviews) - Automation (6 reviews) - Collaboration (6 reviews) - Workflow Management (6 reviews) **What users dislike:** - Users face **feature limitations** in Arena PLM & QMS, requiring extra tools for effective tracking and integration. (9 reviews) - Users find the **missing features** in Arena PLM & QMS limit its effectiveness, especially for tracking and usability improvements. (8 reviews) - Users find the **difficult usability** of Arena PLM & QMS challenging, requiring time to adapt and implement effectively. (6 reviews) - Users face **limited functionality** for tracking production and implementation, necessitating additional software for effective management. (6 reviews) - Users find the **non-intuitive interface** of Arena PLM & QMS increases complexity and slows down processes significantly. (5 reviews) - Complexity (4 reviews) - Complex Setup (4 reviews) - Difficult Implementation (4 reviews) - Users note a **steep learning curve** with Arena PLM & QMS, particularly for new users transitioning from other systems. (4 reviews) - Users find Arena PLM & QMS to be **not user-friendly** , with a confusing interface and ineffective search functionality. (4 reviews) ## Arena PLM & QMS Reviews ### 1. Employee SOP and Training System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2023 **What do you like best about Arena PLM & QMS?** The system is very easy to use, especially if you have the document numbers of certain Standard Operating Procedure (SOP) on hand. On most workdays Arena is never down. If I needed a refresher on policies or procedures then Arena is always the first place I go to source my information, **What do you dislike about Arena PLM & QMS?** The least helpful thing is definitely when Arena is down on Sundays. I usually work on Sundays and it seems like there are always updates to Arena on those days without any prior notification or email about it which hinders my work throughout the day. Can there be a feature where certain updates will still allow us to print certain documents? **What problems is Arena PLM & QMS solving and how is that benefiting you?** Two things that Arena helps me throughout my work week is definitely keeping track of my trainings when they are close to being due, my standard operating procedures are always on hand in the Arena system, and live support is always there if I need something urgent. **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena! We're happy to hear you're enjoying the visibility it provides and appreciate your feedback. We'll share your input to our internal team. ### 2. Arena PLM & QMS Keeps Product Data Centralized, Accurate, and Easy to Find **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Arena PLM & QMS?** I really appreciate how Arena PLM & QMS brings everything together in one centralized place. It makes it much easier to manage product information, track changes, and maintain clear documentation. The workflows are straightforward, and the system helps improve accuracy and consistency across teams. I especially like how quickly I can find the data I need and how Arena keeps everyone aligned throughout the product lifecycle. Overall, it has made our processes more organized, efficient, and reliable. If you want it to sound more personalized to your role as a Master Scheduler, I can tailor it further—just let me know! **What do you dislike about Arena PLM & QMS?** One area that could be improved in Arena PLM & QMS is the overall ease of navigation. Some screens feel a bit cluttered, and certain actions require more clicks than expected, especially when moving between BOMs, changes, and item records. While everything is functional, simplifying the interface and streamlining common workflows would make the system even more efficient. A few small UI refinements could really help reduce time spent digging for information and make everyday tasks smoother. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena PLM & QMS helps solve several key workflow and communication challenges in our product processes. Before using it, tracking changes, managing documentation, and keeping different teams aligned was more time‑consuming and scattered across multiple systems. With Arena, everything is centralized, which reduces errors and makes it much easier to maintain accurate, up‑to‑date product information. This has improved cross‑functional visibility, sped up change reviews, and helped us move through processes with fewer delays. Overall, it provides a more organized and reliable structure for managing product data, which saves time and improves consistency across the business. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review! We're happy to hear you've found our platform useful for keeping your team aligned and processes organized. We appreciate your feedback regarding the navigation and will share with our team for future enhancements. ### 3. Arena: Easy to Learn, Customizable Dashboards & Powerful Search **Rating:** 4.5/5.0 stars **Reviewed by:** Adam B. | Engineering Department, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Arena PLM & QMS?** Arena is easy to pick up and understand quickly, making it suitable for users at any experience level. I like the customizable home layouts that clearly show which tasks are coming due and which have been assigned to me. The in-depth search features, along with the ability to save searches and bookmark frequently used items, are especially helpful. **What do you dislike about Arena PLM & QMS?** Linking associated items/files is not always the most intuitive. Trying to find related files and items can be challenging if you don't know which tab to look in and where to look. **What problems is Arena PLM & QMS solving and how is that benefiting you?** In the Medical Manufacturing space, it controls documentation and change control. It manages NCRs and CAPAs as well as streamlines approvals and training requirements. **Official Response from Kim Custodio:** > Thank you for your review, Adam! We appreciate your feedback and are happy to hear you've overall found Arena easy and helpful to use. Please look out for enhancements made to the search capability in a future release. ### 4. Streamlined Document Management and Traceability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Arena PLM & QMS?** I use Arena PLM & QMS to manage documents and control revisions effectively. The structured yet flexible workflows match real-world processes and maintain traceability without slowing teams down. I appreciate that engineering, quality, and supply chain all work off the same product record, reducing version confusion and chaos. The system's filters, sorting, and export options save me time in finding and managing the exact documents I need. The revision control option is helpful for tracking changes, and storing regulatory documents in Arena ensures easy access. Additionally, the tool requires no heavy IT overhead, enabling teams across locations to work in the same environment without friction. The initial setup was very quick and user-friendly, unlike other systems like SAP. **What do you dislike about Arena PLM & QMS?** There's some friction in search and data retrieval if you don't know exactly how something is named or structured, finding the right item, document, or record can take longer than it should. And when I try to export some data, some of the units are missing in the exported Excel, like if there are some items starting with '0', those are exported without zero, and it is taking more time to export. It would be better to filter out the things that I need to export. **What problems is Arena PLM & QMS solving and how is that benefiting you?** I use Arena PLM & QMS to manage documents, track revisions, and improve traceability. It saves me time with filters and sorting for quick document access. Engineering, quality, and supply chain work off the same records, reducing version confusion and mistakes. It enhances workflow flexibility and simplifies traceability. **Official Response from Kim Custodio:** > Thank you for your thorough review of Arena! We're happy you've found value in managing parts, assemblies, and documentation with our platform and appreciate your feedback regarding the Excel exports. ### 5. Streamlined PLM & QMS with Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** harsha s. | Mechanical engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Arena PLM & QMS?** I like Arena PLM & QMS for its intuitive document control, streamlined ECO/ECN workflow, and effective BOM management. The revision/version control is great for incorporating these into our cross-functional teams. It helps us maintain a single source of product data, ensuring that everyone works on the latest approved versions. The updated user interface and easy cross-functional collaboration were significant factors in our decision to switch to Arena PLM & QMS. **What do you dislike about Arena PLM & QMS?** Some workflows require too many clicks and could be optimized. Dashboard customization needs some refinement. **What problems is Arena PLM & QMS solving and how is that benefiting you?** I find Arena PLM & QMS streamlines document control, change and quality management, reducing errors and easing document sharing across cross-functional teams. **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena. We appreciate your detailed feedback about file uploads and will share with our team. We're happy that overall, you've found Arena to be user-friendly and has improved different product processes for your organization. ### 6. Clear, Easy Status Tracking and Stakeholder Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Arena PLM & QMS?** The centralized management of project requests, change orders, and item records across structured fields makes tracking very efficient. Having approvals and phase-gate reviews accessible from a single platform significantly improves visibility and control. It’s easy to monitor project progress at any time, which is especially helpful from a compliance and audit standpoint. **What do you dislike about Arena PLM & QMS?** There is limited functionality for tracking activities from the production and implementation side. Currently, additional tools such as SAP or BAAN are required to manage ERP-related execution and manufacturing progress. Native ERP capabilities or stronger integration with existing ERP systems would greatly enhance end-to-end project tracking. **What problems is Arena PLM & QMS solving and how is that benefiting you?** The system provides a complete history of revisions and changes, making it easy to trace decisions and updates over time. All plans, reports, and documentation are maintained per revision, ensuring strong configuration control and simplifying audits, compliance reviews, and cross-functional collaboration. **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena. We're glad Arena helps support your compliance and audit efforts and appreciate your feedback regarding native ERP integrations. ### 7. Easy to Navigate, Fast, and Perfect for Warehouse Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Ruben G. | Material Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Arena PLM & QMS?** It is very easy to use and navigate everything is neatly organized. Great for warehouse operations , training and documents are easily accessible. The website runs fast and no glitches whatsoever. Not sure about the pricing but def worth it. **What do you dislike about Arena PLM & QMS?** Maybe there is a better way to help seamline some processes such as the training and multiple tabs such as item tab when it could be shown without having to scroll and dig through. **What problems is Arena PLM & QMS solving and how is that benefiting you?** From a warehouse standpoint, it helps with traceability of warehouse inventory as well as accurate product information and documentation. Easy way to collaborate with engineers and others . **Official Response from Kim Custodio:** > Thank you for taking the time to leave Arena a review. We're happy to hear how our solution has improved cross-functional collaboration and overall improve warehouse operations. ### 8. All-in-One Request and Change Management with Helpful Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Sai Vamsi B. | Mechanical Engineer ll, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Arena PLM & QMS?** I like being able to manage information about requests, changes, and related items all within a single software. Because everything is in one place, the revision history, change tracking, and approval tracking are especially helpful. **What do you dislike about Arena PLM & QMS?** There are a few duplicate approvals—one in Requests and another in Changes. It would be helpful if, depending on the category of change, we could eliminate duplicate approvals from the same stakeholders. **What problems is Arena PLM & QMS solving and how is that benefiting you?** The change history for items is useful. Having BOMs available for all assemblies, along with the ability to compare BOMs, is very helpful. The redline feature also makes it easy to see the exact changes between revisions. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review. We're happy to hear you've found having a single source with Arena useful and hope you continue to realize value from this. Thank you for your feedback regarding the duplicate approvals. We will share this with the team to consider for future releases. ### 9. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Humberto S. | Manufacturing engineer 1, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Arena PLM & QMS?** Arena is a fantastic platform that greatly enhances my work in the company. It provides an easy and efficient way to find everything you need. Arena helps keep all items and information organized, making it easier to understand and manage processes. I use Arena daily, and it simplifies my tasks, allowing me to create ECOs and resolve NCRs by checking all requirements in an organized manner. **What do you dislike about Arena PLM & QMS?** It needs more tutorials, and it should be more customizable and personalized. **What problems is Arena PLM & QMS solving and how is that benefiting you?** To maintain order in my work and fully understand our company's processes. **Official Response from Kim Custodio:** > Hi Humberto, Thank you for taking the time to leave us a review! We're happy to hear Arena has enhanced and simplified your work. We appreciate your feedback and will share this with the team. ### 10. Reliable Arena: Sequential Part Numbering, BOM Generation & Solidworks Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Arena PLM & QMS?** I like that it can be used to generate sequential part numbers and, from there, can generate a BOM. I've had no performance issues with this and there are plenty of support options. Arena integrates well with Solidworks. I haven't had a chance to try any of the AI / Intelligence features yet. I find the UI / UX to be decent, though I dislike that the navigation buttons are in the lower right-hand corner of the screen. **What do you dislike about Arena PLM & QMS?** One downside of using Arena with Solidworks is that you need to generate parts in Solidworks before you can generate part numbers in Arena. So, you end up switching between Arena and Solidworks a lot. **What problems is Arena PLM & QMS solving and how is that benefiting you?** One of the biggest benefits of Arena is that it helps engineers assign categorized sequential part numbers, preventing duplicates. **Official Response from Kim Custodio:** > Thank you for your detailed review! We're glad Arena has helped prevent duplicate part numbers and that you've found our connection to SOLIDWORKS helpful. We hope you are able to use some of our AI-enhanced features in the future and find them useful as well. ### 11. Intuitive Arena UI Makes Finding Parts Fast and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Arena PLM & QMS?** Intuitive interface. Arena's graphical user interface makes it easier to find the parts and requests I am looking for. There are no codes and numbers to be remembered to access specific parts. It is easier to get started with as a new user and the new AI search features make life easier when looking for specific details that might be buried deeper inside. The load speeds are quite fast and I like to see multiple results in a matter of seconds across different categories. **What do you dislike about Arena PLM & QMS?** The search needs to improve. There should be options to query multiple parts at a time by pasting a list using some type of Excel integration in some way that can take an excel BOM and provide details for each part number **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena helps keep track of changes that are being made across the organization to avoid conflicts and reworks. There should be more communication features that can aid in deciding priority of conflicting changes. Maybe a pop-up for the people in-charge to add a note for conflicts and prioritize accordingly **Official Response from Kim Custodio:** > Thank you for your review of Arena. We're happy that you've found our platform intuitive and find value in using it for change management to reduce rework. ### 12. Arena PLM & QMS: Key Uses, Benefits, and Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Shobha G. | Refrigeration Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Arena PLM & QMS?** Structured change lifecycle across Define, Plan, Verify, Implement with clear tabs (Summary, Items, Files, Evaluation) to capture scope, BOM, forms, and approvals. Role-based workflows with Participant, Evaluator, and Approver for GEPC, ECR/ECO/DCO—streamlining reviews and decisions. Organized workspaces for production, PCB, and R&D, making drawings, BOMs, and instructions easy to find. Efficient search (Basic and Advanced) to quickly locate items and changes. Integrated forms and compliance (Eng090/Eng055, Eng093, QCF123, GEPC, ENG058r) ensuring consistent documentation and inspection control. **What do you dislike about Arena PLM & QMS?** Complex, multi-step workflows across phases and tabs increase effort to complete changes. Form-heavy processes (multiple ECO/GEPC/QCF forms) add administrative overhead and risk missed details. Non-intuitive status/judgment steps in evaluations cause back-and-forth and delays. Navigation overhead across many specialized workspaces to find the right items and BOMs. Revision and disposition complexity demands careful inputs, slowing implementation. **What problems is Arena PLM & QMS solving and how is that benefiting you?** End‑to‑end change control for EPD/ECR and ECO/DCO across Define, Plan, Verify, Implement. Benefit: fewer errors and clear approvals. Centralized BOMs and documents via organized workspaces and tabs (Summary, Items, Files, Evaluation). Benefit: faster updates and accurate where‑used visibility. Standardized compliance and records with integrated forms (GEPC, Eng090/Eng055, Eng093, QCF123, Structure change & Disposition, ENG058r). Benefit: consistent, auditable packages. Clear request and implementation guidance (problem/action, affected items, explicit ECO authorization). Benefit: quicker reviews and smoother production release. **Official Response from Kim Custodio:** > Thank you, Shobha, for your detailed review of Arena. Your feedback is extremely value to us, and we will share your input regarding some of the processes within the platform to our internal team to consider for future improvements. We're glad to hear that you've seen multiple benefits from using Arena, including increased visibility and quicker reviews. We hope you continue to see more efficiencies as you continue to use our platform! ### 13. Secure Document Sharing vs Search Improvement Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Arena PLM & QMS?** I like being able to share a secure link to documents to Arena to upload. I like that when the document is modified, it makes a distinction between released revision of the link and working revision of the link. **What do you dislike about Arena PLM & QMS?** It still feels very difficult to find documents - need the search to be able to search within the documents for details that may not have been captured in the summary or other tabs. That may be a tall order but it definitely will help because there is not an alignment for naming conventions. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It keeps track of all approved documents through our QMS. It also shows us how long it takes to get through approval. **Official Response from Kim Custodio:** > Thank you for leaving Arena a review. We're happy you have improved document control with our QMS and appreciate your suggestion on how to make search more streamlined. ### 14. Easy Document Control with Clear Revisions, Approvals, and BOM Downloads **Rating:** 4.0/5.0 stars **Reviewed by:** Kumar T. | Mechanical Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Arena PLM & QMS?** It’s easy to maintain documents with clear revision control, and approvals are straightforward to manage based on the hierarchy. It’s also easy to download the BOM for analysis. **What do you dislike about Arena PLM & QMS?** I’m not able to copy items between the request (DRW) and change (DCO). I have to add those items manually each time, which is a tedious task. It would be great if we could copy the items from change to request, or vice versa. Also, modifying the Bill of Materials for assembly items in the BOM tab is getting difficult. It would be much easier if we could replace items, reorder them, and edit quantities for all items within a single tab. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Change management, tracking, and BOM management are easier. Document control is also simpler across different file types, including PDFs, DXFs, and spreadsheets (forms). **Official Response from Kim Custodio:** > Thank you for your review of Arena, Kumar! We're glad that Arena has simplified change and BOM management for you and helped with design control. Thank you also for your detailed input on copying items and modifying BOMs—we will share this feedback internally. ### 15. Solid Core QMS, but Convoluted UI and Too Many Clicks **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Arena PLM & QMS?** Arena is a customizable QMS that allows organizations to implement an eQMS to satisfy regulatory requirements. In general, it does a good job of its core functionalities. In short, it's functional. **What do you dislike about Arena PLM & QMS?** The lack of customizations leave a lot to be desired. Also, Arena often requires multiple clicks for almost every function (even adding a part number into an engineering change), whereas other eQMS are more streamlined. Furthermore, the UI *and* UX are both a bit convoluted for several key functions and simply more difficult to understand. In short, while most major functions exist here, Arena does a poor job of providing an intuitive interface and workflow that assists its users in performing tasks efficiently. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena is an eQMS, which satisfies regulatory requirements for medical devices. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review! Please see a response on customization from our support team: “There are multiple ways to configure Arena for a company and even at the individual level from how your forms work to how your homepage appears to meet the needs of organizations and users. Arena allows for several options for workflows, including creating changes directly from an item so there is no need to add it separately and attaching items in bulk when needed to minimize repetition. Some workflows can be even more streamlined through the use of automations which can be used to have Arena do the work for you. An Arena Customer Success Coach would be happy to help you with your workflows and how to map them into Arena.” Please do not hesitate to reach out for assistance on mapping your workflows! ### 16. Simple, Reliable PLM for Daily Documentation and Change Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Arena PLM & QMS?** Arena PLM is very easy to use and works well for daily tasks like documentation control, BOM management, requests, and engineering changes. It keeps files and items organized in one place, making tracking and updates simple. Customer support has also been very helpful whenever needed. **What do you dislike about Arena PLM & QMS?** You cannot open two workspaces at the same time, which slows down switching between projects. The login session time is also short, causing occasional interruptions. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It centralizes and organizes files, BOMs, and change processes, improving control and making daily engineering work more efficient. **Official Response from Kim Custodio:** > Thank you for your review of Arena. It's good to hear that you've found our platform overall easy to use and can lean on our customer support team for help whenever needed. We also appreciate your feedback regarding workspaces and login time and will share with our team for consideration in future enhancements. ### 17. Arena Makes PLM Changes Easy, With Great Access Control and Search **Rating:** 4.0/5.0 stars **Reviewed by:** Telly A. | Mechanical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Arena PLM & QMS?** Prior to using Arena we used to use 3DX a lot for PLM and Arena is so much better. You can make changes without up-reving a part. It's not just an engineering exclusive app, everyone in the company has access to it. It's easier for suppliers to pull the latest version of everything and we can control what they see. Watermarks on any printed files so we can track who accessed it and when. We can search items via any keyword whether it is featured in the title, description or any other attribute. It also simplifies the approval process, you can track who hasn't approved yet and nudged them and also you have particular stakeholders who force approve in case of an emergency. **What do you dislike about Arena PLM & QMS?** Not being able to see CAD models is a little annoying. I wish there was a small 3d viewer just to visualize the part and make sure we're looking at the correct one. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Transparency. Now everyone at all levels of the company can look up parts easily can look up parts and BOMs and status of changes. Less email communications with suppliers. They don't need to confirm revs with us just retrieve whichever is the latest one in Arena. The part numbering system is a lot more standardized thanks to the Arena part number format. **Official Response from Kim Custodio:** > Thank you for your detailed review of Arena, Telly. We're glad to hear that Arena has helped with cross-collaboration and built transparency at your company. We're glad you've found numerous benefits using our platform and appreciate your feedback on the 3D viewer. ### 18. Centralized Cloud Platform That Boosts Collaboration, Compliance, and Traceability **Rating:** 4.5/5.0 stars **Reviewed by:** Rajiv R. | Product specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Arena PLM & QMS?** its ability to centralize product and quality data in a single cloud-based platform. It improves collaboration across teams, provides strong change control and traceability, and helps organizations maintain compliance while accelerating product development. **What do you dislike about Arena PLM & QMS?** limited flexibility for highly customized processes and effort associated with implementation, reporting customization, and data migration. **What problems is Arena PLM & QMS solving and how is that benefiting you?** The biggest benefit is having a single source of truth for product and quality information, which improves efficiency, reduces errors, speeds up change approvals, and makes it easier to support manufacturing **Official Response from Kim Custodio:** > Thank you for leaving us a review, Rajiv! We're happy to hear you've been able to improve efficiency, reduce errors, and speed change approvals with Arena. Please do not hesitate to reach out to our support team for any guidance building out your processes. ### 19. Frustrating Search, Insecure Login, and Consistency Challenges **Rating:** 2.5/5.0 stars **Reviewed by:** Ashik S. **Reviewed Date:** February 10, 2026 **What do you like best about Arena PLM & QMS?** I use Arena PLM & QMS at work to keep track of product parts, suppliers, documentation, ECOs, and changes. It's treated as the source of truth for all production release parts and machines, and a go-to source for the latest released documentation. **What do you dislike about Arena PLM & QMS?** I despise the search feature. There is no 'fuzzy' search and knowing the exact naming or part number is necessary to find the correct document. Also, when creating a part it's hard to keep a consistent structure across multiple people in the organization and sometimes duplicate information exists. Maybe this is an SSO issue but my Arena is most often logged out and I need to keep entering my email address every time I access the site whereas all my other Okta apps are fine and login automatically. **What problems is Arena PLM & QMS solving and how is that benefiting you?** I use Arena PLM & QMS to track product parts, suppliers, and documentation. It serves as the source of truth for production release parts and the latest released documentation. **Official Response from Kim Custodio:** > Hi Ashik, thank you for flagging the issues you are experiencing. Improvements to search functionality will be introduced in our next release and planned improvements to the Arena AI to make searches easier and more efficient are also on our product roadmap. Please keep an eye out for that! Here is more guidance on creating parts and sign ons: Part structures and naming conventions are defined and implemented by the individual company, but Arena can be configured to limit part creation to appropriate personnel to minimize incorrect and duplicate information in the system. Logout times are established by the individual organization and may be modified by administrators. Entering credentials with each login safeguards customer data and ensures compliance with security requirements and policies. ### 20. Centralized Approvals and Phase Gates Make Compliance Tracking Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Sai Vamsi B. | Mechanical Engineer 2, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Arena PLM & QMS?** How project requests, changes and items are in different fields. Able to get approvals and phase gate approvals from a single place and able to track all the progress anytime for compliance side **What do you dislike about Arena PLM & QMS?** Need added features to track from production side of this? Need to use additional software like BAAN & SAP to track implementation side of projects. Ability to link such ERP systems or an inbuilt ERP system for such tracking would help tremendously. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Having history of all the revisions of changes and able to back track them. See all the plans, reports & documentations for each revision and able to track that history **Official Response from Kim Custodio:** > Hi Sai, thank you for taking the time to review Arena. We're happy to hear that our platform has helped with revision and change tracking and overall supported compliance for your organization. ### 21. Straightforward, Organized Part Finding for Templates and Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Arena PLM & QMS?** Great using at work for finding parts in an organized manor for inspection templates or reports **What do you dislike about Arena PLM & QMS?** Nothing everything is very straight forward and categorized, however at first it took some time getting use to finding certain things. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Organization, and it is very helpful because I can just look something up in the search bar and all of the records are there. **Official Response from Kim Custodio:** > Thank you for leaving us a review! We're happy to hear Arena helps keep you organized and hope you continue to realize more benefits as you continue to use our system. ### 22. Life changing & growth inducing from a career standpoint. **Rating:** 5.0/5.0 stars **Reviewed by:** Robert L. | Product Development Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Arena PLM & QMS?** The new "BOM History" view is incredible. But, really - still, it's the enforced accountability & gates put in place to prevent mass errors with company data **What do you dislike about Arena PLM & QMS?** Lack of mass deletion option for unreleased SKUs **What problems is Arena PLM & QMS solving and how is that benefiting you?** Tracking both SOPs & work instructions **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena, Robert! We're glad it has helped your organization organize SOPs and work instructions. We hope you continue to find other ways to streamline your product processes with Arena. ### 23. Solid Version Control, but Search Needs Refinement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Arena PLM & QMS?** Good version control which makes it easy to see older document editions **What do you dislike about Arena PLM & QMS?** Search feature is poor, as typos and extra spaces are not handled well. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It would be very difficult to organize documents of multiple editions across many projects. This provides a clear, accessible, and visual organization **Official Response from Kim Custodio:** > Thank you for reviewing Arena! We're glad you find our platform useful for version control and appreciate your feedback on our search feature. We will share this with our internal team to consider in future enhancements. ### 24. Arena End user review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Arena PLM & QMS?** User-friendly and easy to use, especially for first-time users. Over my four years as an end user, I haven’t experienced any problems or downtime. I also really like the newest version, since it provides more options and improved customization. New version has a very comfortable User Interface. **What do you dislike about Arena PLM & QMS?** I’d like to see a custom widget size option for widget customization. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Easy document storage, revision and version control, and straightforward sharing across the organization, including with suppliers as well. **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena! We're happy to see you continue to get value from our software after four years. ### 25. Arena! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2019 **What do you like best about Arena PLM & QMS?** Arena is simple to use and navigate. It gets me exactly to where I wanted to go quickly and efficiently. **What do you dislike about Arena PLM & QMS?** I wish the redline feature can be more enchange to show just the affected portion. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Easy to retrieve information.Saves time. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review. We hope you continue to find more efficiencies as you continue to use our system. ### 26. Workflow Management in Arena PLM, with Helpful ECO Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** divya k. | Mechanical Engineer 1, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Arena PLM & QMS?** Easy to maintan documents and workflow in arena PLM. ECOs and their cycle status can be helpful for tracking **What do you dislike about Arena PLM & QMS?** the user interference and search functionality could be improved **What problems is Arena PLM & QMS solving and how is that benefiting you?** helps in frahmented product data, document versions and manual change management **Official Response from Kim Custodio:** > Thank you for your feedback on Arena, Divya. We appreciate your input on the search function and are happy to hear Arena has helped your company with document and ECO management. ### 27. Easy to Access, Packed with Prompts **Rating:** 4.5/5.0 stars **Reviewed by:** melissa e. | QA document control, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Arena PLM & QMS?** i like that is easy to access and has a lot of prompts **What do you dislike about Arena PLM & QMS?** is not that i dont like something is just different **What problems is Arena PLM & QMS solving and how is that benefiting you?** i really like that it has the AI option when i hve a question **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review, Melissa! We're happy you've found the Arena AI Assistant for getting familiar with our solution and hope you continue to realize the benefits of Arena as you continue to use it. ### 28. Comprehensive, But Suggestions for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** I J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Arena PLM & QMS?** I find Arena PLM & QMS helpful as a consolidated place to find quality-related documentation. I like the exhaustive nature; if something exists, Arena has a place for it. It's all-around good and easy to get used to as a user. **What do you dislike about Arena PLM & QMS?** A recently used area within the home page (or suggestions to implement things like this so users can leverage) **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena PLM & QMS provides a consolidated place to find quality-related documentation. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review! We greatly appreciate your feedback. To submit a formal enhancement request, please use the “Contact Support” option in Arena’s Help menu with “Feature/Enhancement Request” in the subject line. We encourage customers to submit feature requests as customer feedback is the main source of input for our product team. ### 29. Fast, Lightweight Browser Access—No Bulky App Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Arena PLM & QMS?** Browser access, no need to download a bloated application. **What do you dislike about Arena PLM & QMS?** It's an open sandbox -- which means you'll need a team to define guardrails. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Lightweight QMS browser-friendly solution. **Official Response from Kim Custodio:** > Thank you for reviewing Arena QMS! We're happy you find value in our cloud-native, browser-based solution and hope you continue to realize the benefits of Arena. ### 30. Great BOM Management That Keeps Things Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Arena PLM & QMS?** Arena is good in BOM management. It helps in identifying all bottom line parts for any assembly at any level **What do you dislike about Arena PLM & QMS?** I’m not able to search for multiple items at once, and I also can’t add multiple items to requests and changes in a single action. **What problems is Arena PLM & QMS solving and how is that benefiting you?** BOM management is easy. Detailed BOM helps in getting the bottom line parts for each assembly **Official Response from Kim Custodio:** > Thank you for leaving us a review! We're happy to hear Arena is helping with BOM management and appreciate your feedback regarding searching multiple items. ### 31. The Most Structured PLM and QMS Tool for Project Execution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Arena PLM & QMS?** It’s the most structured PLM and QMS tool I’ve used for executing projects of any kind. **What do you dislike about Arena PLM & QMS?** Sometimes it’s difficult to get additional information because there are many tabs to go through before I can find what I’m looking for. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It helped align worldwide teams to work on the same project, and it has one of the best UI interfaces. **Official Response from Kim Custodio:** > Thank you for your review of Arena! We're glad to hear you're enjoying its UI and find it helpful for executing your projects. ### 32. Easy Part Number Tracking and Quick Entry Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Arena PLM & QMS?** It’s easy to track part numbers and quickly see what has already been entered. **What do you dislike about Arena PLM & QMS?** To be honest, I’m not really sure yet. I haven’t had much training with it, so I’m still pretty new and figuring things out. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Creating BOMs is straightforward. Almost everyone on the team has access to edit, and it updates live. **Official Response from Kim Custodio:** > Thank you for leaving us a review. We're happy to hear that although new to the system, you've already seen benefits with BOM management and part number tracking. Please do not hesitate to reach out to our support team if you have any questions. We also hope you find value in using the Arena AI Assistant to get more comfortable with using our platform. ### 33. Powerful File Search That Quickly Surfaces Part Numbers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Arena PLM & QMS?** if i search for files and i want to look for more, any specific part numbers will have their files pop up **What do you dislike about Arena PLM & QMS?** its a bit of a learning curve and the dashboard can look overwhelming **What problems is Arena PLM & QMS solving and how is that benefiting you?** files are easier to search for using keywords and not just part numbers **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review. We appreciate your feedback about the dashboard—please do not hesitate to reach out to the support team if you have any questions setting up the dashboard to fit your needs! ### 34. Effortless to Use and Gets the Job Done **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Arena PLM & QMS?** Ease of use of UI. Guided use for new users. **What do you dislike about Arena PLM & QMS?** Each step of uploading items. Not synced to design software. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Managing items and large assemblies is easy. It is time saving to find items easily. AI empowered UI is guiding where to find things that are unknown. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review. We're happy to hear you find Arena easy to use and hope you continue to realize the value of using our platform. ### 35. File Storage Is Solid, but There’s Room to Improve **Rating:** 2.5/5.0 stars **Reviewed by:** Mitchell P. | Lead Process Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Arena PLM & QMS?** file storage and rev control is pretty convienent. **What do you dislike about Arena PLM & QMS?** the costing function is difficult to use **What problems is Arena PLM & QMS solving and how is that benefiting you?** collaboration of teams in different locations **Official Response from Kim Custodio:** > Hi Mitchell, thanks for taking the time to leave us a review! Please see some guidance on the costing function below: “Visibility into costing is critical for production, and Arena allows for this view to be configured and displayed in different ways to suit the needs of a company. Descriptions about costing views are conveniently available in our Help documentation and through the Arena AI to help you understand the information you are seeing and how to configure the appropriate views for your organization.” We are planning updates to the costing function to help unify the views and to improve flexibility. ### 36. Great Document Storage, But Outdated and Unfriendly UI **Rating:** 3.0/5.0 stars **Reviewed by:** Rishikkesh B. | Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Arena PLM & QMS?** It s a good tool to store all the important documents. Has time stamps and adding the users is very easy process **What do you dislike about Arena PLM & QMS?** The UI is very outdated. Feels like using a website from 2000s. Not at all user friendly **What problems is Arena PLM & QMS solving and how is that benefiting you?** My organization uses it to store the supplier documents and reviews and signoffs **Official Response from Kim Custodio:** > Thank you for taking the time to review Arena, Rishikkesh. We appreciate your feedback on the Arena UI. We will take your insights into consideration as we continue to make enhancements to our platform. In the meantime, please do not hesitate to reach out to our support team if you ever help! ### 37. Arena a reliable and hassle free PLM solution **Rating:** 5.0/5.0 stars **Reviewed by:** John A. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Arena PLM & QMS?** Arena is a cloud based and easy to use, follow and expand. The online help and support is very responsive and the solution just works without any issues. The team at Arena are only too glad to assist, have a great attitude and are easy to deal with. Our migration was seamless and we had great support from the project team during our migration. Integration with Silicon Experts was painless and contributes to product lifecycle planning within Arena. Since moving over to Arena we find that our colleagues use it frequently for product data unlike our previous system. **What do you dislike about Arena PLM & QMS?** There are very few downsides to using Arena. The only issue I have seen is regressing a BOM but even that is doable in an effective manner. **What problems is Arena PLM & QMS solving and how is that benefiting you?** It is a cloud based solution which requires no support form our IT department. Likewise the solution is available in multiple countries making it easy to adopt throughout our organisation. **Official Response from Kim Custodio:** > Hi John, thank you for taking the time to leave us a review. We're happy the transition to Arena was smooth and you're continuing to find using our solution to be a seamless process. ### 38. Library for Company's Direct materials and drawing **Rating:** 5.0/5.0 stars **Reviewed by:** Soundararajan A. | Buyer, Renewables & Environment, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Arena PLM & QMS?** Arena PLM is simple to use, connects nicely with other systems, and allows for seamless team collaboration. The cloud-based platform ensures that we always have access to the most recent product information like ECN **What do you dislike about Arena PLM & QMS?** Proper training needed for better utilisation **What problems is Arena PLM & QMS solving and how is that benefiting you?** Helps me to get drawings for all item# at anytime, helps to understand ECN and all relevant teams comments for better understanding **Official Response from Kim Custodio:** > Thank you for your review of Arena, Soundarajan! We're thrilled to hear you find it simple to use and appreciate your feedback regarding training. Please do not hesitate to reach out to the Arena team for support. ### 39. Friendly user platform but... **Rating:** 4.5/5.0 stars **Reviewed by:** Javier A. | Process Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Arena PLM & QMS?** The user interface is the most attractive thing about Arena. The diagram flow is also very helpful, and reviewing the elements is simple, making it easier for me to explain things to my colleagues. **What do you dislike about Arena PLM & QMS?** having a desktop app would make the experience even smoother. **Recommendations to others considering Arena PLM & QMS:** A great tool to use in your company if you need to have a reliable PLM software, your team will learn to use quickly **What problems is Arena PLM & QMS solving and how is that benefiting you?** Until now I used to review all parts, documents, files, and engineering change orders. I'm the new guy in the company so Arena help me a lot to understand the product we manage **Official Response from Alaine Portnoy:** > Javier, Thank you for your 5-star review of Arena! We're happy to learn that you find the Arena UI easy to use and intuitive compared to other solutions you've used. ### 40. Arena eQMS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Soheil S. | eQMS Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Arena PLM & QMS?** Arena PLM has been incredibly helpful for our eQMS needs. The integration with Office 365 and new automation features have streamlined our workflows. Arena's responsiveness to feedback is evident in these updates, showing their commitment to improvement. The drop-in sessions for personalised support are a great resource for configuration and setup. The Validation documentation of Arena that is being provided. There are still some features that are being updated for ease of use, and this helps other non-admin Arena users to learn to send feedback, which is what Arena always wants, this is really good from my point of view. **What do you dislike about Arena PLM & QMS?** The only downside is that some features, like Office 365 integration, require an additional fee. However, that's the only drawback I can think of. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena is used as our eQMS, therefore helps in taking care of the majority of the work. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review, Soheil! We're happy to hear you've been able to take advantage of our Cloud Documents Connection with Microsoft 365 and hope you continue to see benefits with the feature. ### 41. Secure Document Control for Team Sharing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Arena PLM & QMS?** Provides secure document control that can be easily shared between teams. **What do you dislike about Arena PLM & QMS?** Is not very intuitive, takes awhile to get use to and implement when changing from previous system. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Security of documentation, oversight of product lifecycle, tracking and implementation of change controls. **Official Response from Kim Custodio:** > Thank you for leaving us a review. We're happy you've found our secure document sharing beneficial. Please do not hesitate to reach out to our support team as you continue to use the system. ### 42. Comprehensive, User-Friendly PLM Tool That Covers It All **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Arena PLM & QMS?** A comprehensive PLM tool covering various aspects and a user-friendly interface. **What do you dislike about Arena PLM & QMS?** If there are multiple workspaces within one organization, both do not open simultaneously. **What problems is Arena PLM & QMS solving and how is that benefiting you?** I use Arena for product data management and change management cycles for product sustenance. **Official Response from Kim Custodio:** > Thank you for reviewing Arena PLM. We're happy to hear you've found it easy to use and helpful for change management! ### 43. easy implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Arena PLM & QMS?** I like the easy navigation and also the way you can leave your folders for later work. **What do you dislike about Arena PLM & QMS?** At the moment, the experience is satisfactory. **What problems is Arena PLM & QMS solving and how is that benefiting you?** I don't have any problem at the moment. **Official Response from Kim Custodio:** > Thank you for taking the time to leave us a review. We're happy that you found Arena easy to implement and overall easy to use overall. ### 44. Arena asked me to reveiw **Rating:** 3.5/5.0 stars **Reviewed by:** Ahmed M. | Sr Mechanical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Arena PLM & QMS?** It is a decent tool to use, and people learn it fast **What do you dislike about Arena PLM & QMS?** often the menus or workflow does not make sense. Just today, we had an ECO and redline was not showing within ECO. we had a PCBA assembly where a capacitor had two RFEF DES removed, and the label on pCBA going from A1 to A2. The redline was visible within BOM but not within ECO . soon as the label was added as an item for change, then the RED line was showing changes within the ECO for both the PCBA and the label. so that was interesting and not very intuitive. The REDlines shoud have shown what is being changed to PCBA and Alert should have shown that Label is not added under the "item to change". **What problems is Arena PLM & QMS solving and how is that benefiting you?** nothing much at the moment ### 45. PLM to cover all your needs **Rating:** 4.0/5.0 stars **Reviewed by:** Seán K. | Head of Hardware, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Arena PLM & QMS?** The abundance of areas to cover products. From Quaity to Projects to Changes, there are areas to complete all requirements. Customer Support at Arena is extremely fast and willing to work through areas of concern. We never wait long to get a solution. **What do you dislike about Arena PLM & QMS?** The major downside is the cost of subscription. This has been a real fight internally to keep Arena PLM within the business and I am always asked to review the features against other offerings. Other downsides would include the inability to 'Delete' or remove items in Production. I believe offering this feature alongside a cached 'Trash' area it would enable us to have cleaner workspaces. I would also mention the import options and multi edit options to be clunky and hard to work with. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Removing data from spreadsheets. Providing accurate revision control. Providing accurate history of Products. Providing a single point of review for suppliers. **Official Response from Kim Custodio:** > Thank you for leaving Arena a review, Seán. We appreciate your feedback regarding cost and deleting items in production but are happy that overall you're enjoying your experience with Arena PLM. ### 46. Reliable System and Excellent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Arena PLM & QMS?** Arena is a reliable solution that supports our needs well. The customer service is excellent - whenever I have an issue, there’s always someone to assist and resolve it. While no system is perfect, I find the platform useful and would recommend it. **What do you dislike about Arena PLM & QMS?** Arena can be slow when loading searches with many results or handling large records, which impacts workflow efficiency. In addition, the saved search widgets on the homepage display results from oldest to newest, showing outdated entries first instead of the most recent ones, which limits their usefulness. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena helps us manage product data, documentation, and quality processes in a centralized and controlled way. It improves traceability and supports cross-team collaboration within the company, helping to ensure compliance with regulatory requirements. This leads to more organized processes and reduces errors. **Official Response from Kim Custodio:** > Thank you for writing us a review! We're glad to hear that Arena has helped centralize your documents and processes, creating more traceability and fostering better collaboration. We appreciate your feedback regarding the search load times and hope you continue to find more efficiencies as you use our platform. ### 47. PERFECT APP WITH CATIA INTEGRATION **Rating:** 4.5/5.0 stars **Reviewed by:** RAMESH J. | DESIGN ENGINEER FOR AIR INTAKE SYSTEM | COOLING SYSTEM |ENGINE MOUNTS AND FUEL SYSTEM, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Arena PLM & QMS?** The issue management particularly tracking of ECR AND ECO lifecycle is at ease **What do you dislike about Arena PLM & QMS?** Server down time particularly during working days atleast once in 3 months. This results in postponing of tasks **What problems is Arena PLM & QMS solving and how is that benefiting you?** Automobile manufacturing Industry- It helps us in sorting out all the issues through DFMEA and DVP. Drawing update is also made easier **Official Response from Kim Custodio:** > Thank you for leaving us a review, Ramesh! We're glad Arena helps you sort out different issues and found our integrations useful to have. ### 48. ARENA FOR QMS AND PLM **Rating:** 4.5/5.0 stars **Reviewed by:** Jay R. | Dir of Quality, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Arena PLM & QMS?** - very good technical support - easy to customise - build processes in each world on the platform - Platform is divided in to various sub categories/worlds (requests, items, quality, training etc) for conevenience - Analytics is very nice to develop dash board and proactively monitor progress. - Good processes are shared by Arena for easy development and implementation of eQMS and PLM. - validated , out of the box platform - helps to maintain complaince with notified bodies. **What do you dislike about Arena PLM & QMS?** - Documents (SOPS) and material (parts, BOM) are not serated, they are in same items world. - Some limitations to build complex work flows - Arena is working and releasing new versions to provide solutions **What problems is Arena PLM & QMS solving and how is that benefiting you?** - change management to capture all updates - automated trainings when an item (SOP or part ) upated - validated state of the platform **Official Response from Kim Custodio:** > Hi Jay, Thank you for leaving Arena a review! We're happy to hear you've benefitted from our robust technical support, Analytics capability, and out of the box platform. We also appreciate your feedback and will share with the team for consideration for future enhancements. ### 49. Good resource but needs work **Rating:** 3.5/5.0 stars **Reviewed by:** Moksha M. | Tissue technician, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Arena PLM & QMS?** I think Arena QMS can be a game-changer for managing quality and compliance. It's easy to use and can be used for alot of things like document control, audit management, or real-time access to information. The cloud-based setup ensures everyone on the team is always on the same page, improving collaboration and efficiency. **What do you dislike about Arena PLM & QMS?** It can be a bit of a learning curve to get used to the features. The training section can be tedious as it provides the same quiz every time a new document is updated. It is also too simple at times, it could use a bit of customization. We have noticed performance lags at times as well. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Arena PLM & QMS streamlines product lifecycle and quality management processes, making it easier to maintain compliance and improve efficiency, ultimately saving time. **Official Response from Kim Custodio:** > Hi Moksha, thank you for leaving Arena QMS a review. We appreciate your feedback about customization and lags but are glad that overall Arena has been able to help your company improve collaboration and create efficiencies. ### 50. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Erick G. | Product Support II, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Arena PLM & QMS?** I like that it connects quality and product designs into a single secure system. **What do you dislike about Arena PLM & QMS?** Nothing from this amazing software everyone should have it. **What problems is Arena PLM & QMS solving and how is that benefiting you?** Helps on providing high quality products to the market **Official Response from Kim Custodio:** > Hi Erick, Thank you for your five-star review of Arena! We're happy to support your company's mission to deliver high-quality products to the market. ## Arena PLM & QMS Discussions - [Is it possible to customize the workflow in the CAPA module?](https://www.g2.com/discussions/30420-is-it-possible-to-customize-the-workflow-in-the-capa-module) - 1 comment, 4 upvotes - [Can this PLM bring the data and drawings straight to the production lines so we can digitize the production lines and remove the paper?](https://www.g2.com/discussions/can-this-plm-bring-the-data-and-drawings-straight-to-the-production-lines-so-we-can-digitize-the-production-lines-and-remove-the-paper) - 1 comment, 2 upvotes - [Would it be possible for Arena to implement this simple feature?](https://www.g2.com/discussions/would-it-be-possible-for-arena-to-implement-this-simple-feature) - 1 comment, 2 upvotes - [Is Arena PLM more cost-effective than keeping an aging Agile PLM system with limited support?](https://www.g2.com/discussions/is-arena-plm-more-cost-effective-than-keeping-an-aging-agile-plm-system-with-limited-support) - 1 comment, 1 upvote - [What is the best way to move legacy Agile PLM data (BOMs, suppliers, documents) into Arena Cloud PLM?](https://www.g2.com/discussions/what-is-the-best-way-to-move-legacy-agile-plm-data-boms-suppliers-documents-into-arena-cloud-plm) - 1 comment, 1 upvote - [View Arena PLM & QMS pricing details and edition comparison](https://www.g2.com/products/arena-plm-qms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+03%3A15%3A49+-0500&secure%5Bsession_id%5D=786e7be7-3eff-463e-b8ad-b7f27e3a2aaa&secure%5Btoken%5D=43ff347a7a31e7d2186dcdb489f42a50d33d8c45dea1f739c3254daf3e49ed64&format=llm_user) ## Arena PLM & QMS Integrations - [CADTalk](https://www.g2.com/products/cadtalk/reviews) - [Cofactr](https://www.g2.com/products/cofactr/reviews) - [Expandable ERP](https://www.g2.com/products/expandable-erp/reviews) - [First Resonance ION Factory OS](https://www.g2.com/products/first-resonance-ion-factory-os/reviews) - [FlowEQ](https://www.g2.com/products/floweq/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Onshape](https://www.g2.com/products/onshape/reviews) - [Part Analytics, an Altium company](https://www.g2.com/products/part-analytics-an-altium-company/reviews) - [Rimsys](https://www.g2.com/products/rimsys/reviews) - [SOLIDWORKS](https://www.g2.com/products/solidworks/reviews) - [SolidWorks PDM](https://www.g2.com/products/solidworks-pdm/reviews) - [Tulip](https://www.g2.com/products/tulip-interfaces-tulip/reviews) - [USB Drive Data Recovery](https://www.g2.com/products/usb-drive-data-recovery/reviews) ## Arena PLM & QMS Features **Quality Management** - Design Controls - Audit Management - Supplier Network Management - Risk Management **Nonconformance** - Conformance Records - CAPA - Change Management **New Product Introduction** - Ideation - Time-to-market - Cost estimating - Product approval **Quality System** - Analytics & Reporting - Real-time Collaboration - Document Control - Quality Processes **Quality system** - Document Control - Collaboration - Analytics and Reports **CAD** - CAD Models - CAD Options - Conversion **Risk Management** - Operational Risk - Supplier Evaluation **Collaboration** - Supplier alignment - Communication - Development - Document Management **Inspection Management** - Templates - Workflows - Corrective Actions **Product Data Management** - Product Metadata - Data Quality - Version Control **Compliance** - Standards & Regulations - Permits - Certifications **Bill of Materials** - BOM management - Multi-level BOM - BOM Types - BOM visualization **Engineering Change Management** - ECR Workflows - Change Management - ECO Management **Simulation** - Virtual Testing - Analysis - Optimization **Analytics** - Reporting - Costing - Product Intelligence **Quality management** - Quality planning - Traceability - Compliance **Integration** - ERP - MES - PIM - Maintenance **Generative AI** - AI Text Summarization **Platform** - Integration - Security & Privacy - Mobile Access - Flexibility **Services** - Implementation - Training & Learning - Customer Support - Professional Services ## Top Arena PLM & QMS Alternatives - [Propel](https://www.g2.com/products/propel-propel/reviews) - 4.3/5.0 (142 reviews) - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (765 reviews) - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (598 reviews)