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QualBoard

By Sago

3.6 out of 5 stars

How would you rate your experience with QualBoard?

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QualBoard Reviews & Product Details

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QualBoard Reviews (12)

Reviews

QualBoard Reviews (12)

3.6
12 reviews

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Kerry S.
KS
Director, Qualitative Research
Small-Business (50 or fewer emp.)
"Excellent customer service & cost effective"
What do you like best about QualBoard?

I find the cost to be super competitive given the hands-on support you get throughout the project. The support staff with Qualboard is with you from start to finish, creating a huge time-saving benefit when it comes to programming and keeping respondents engaged and up-to-date with their activities. My PM has always been proactive with updates and offers solutions if we are encountering roadblocks with engagement. They are willing to work through the board objectives with you to ensure you design your guide in a way that will be most effective and user-friendly for respondents. The platform is super intuitive and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

From an analysis standpoint, it would be helpful if you could filter by multiple tags (e.g. males AND age 18-25) - Right now, my understanding is that filtering by those tags would include ALL males and ALL respondents ages 18-25. The reporting feature is also a little clunky, but could be easily improved by the ability to filter for more tags.

I've also seen other apps / programs that have started to use AI analysis to help summarize findings and would love to see that feature come to life on Qualboard. Would also be helpful to have a feature that could export the charts directly into powerpoint or excel.

NOTE: Some of these features may be available and i'm unaware, but if that's the case, I think they should be highlighted better. Review collected by and hosted on G2.com.

Soe Moe T.
ST
System Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"QualBoard: A Comprehensive Qualitative Research Platform"
What do you like best about QualBoard?

A potent tool for gathering and analysing qualitative data is QualBoard. It is a useful tool for academics who need to record detailed, quick insights.

QualBoard is a fantastic choice if you're searching for a strong and adaptable qualitative research platform. It is simple to use, adaptable, and provides a wide range of capabilities that can aid researchers in more efficient data collection and analysis. Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

For some clients, the negatives may include the cost, the lack of flexibility, and the absence of integrations. Additionally, several individuals have criticised the customer service. QualBoard is still a fantastic choice for academics searching for a strong and reasonably priced platform that may assist them in gathering and analysing qualitative data, nevertheless. Review collected by and hosted on G2.com.

IB
Sales Engineer
Telecommunications
Mid-Market (51-1000 emp.)
"Making Qualitative Research Easier"
What do you like best about QualBoard?

I can use tags to filter and analyze data precisely. The pricing is reasonable, for academics who collect data. While there are a features and limited integrations its still an excellent choice. Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

QualBoard has a user platform and allows for feedback there have been some disappointing errors in programming and recruiting. Its essential to check everything and thoroughly consider their services before making a decision. Review collected by and hosted on G2.com.

TS
Mid-Market (51-1000 emp.)
"The meat and bones are there. Just needs some fine tuning."
What do you like best about QualBoard?

The customer support and service is usually very great.

The controls for the board are mostly intuitive.

QualBoard does its job. There are numerous ways to receive respondent feedback.

I really like the ability to clip sections of respondent videos. Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

The tools for moderating discussion boards can be clunky. Sometimes the filtering does not work correctly. I have to enter a separate screen to download repsondent images/videos rather than being able to download right from where I'm viewing them.

The overall look is quite dated. Review collected by and hosted on G2.com.

JM
Small-Business (50 or fewer emp.)
"User friendly platform that does the job"
What do you like best about QualBoard?

For the most part, it is user-friendly. Easy to assign tags, good customer service, easy to download reports. Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

Can be confusing having to go in and out of event for certain things, visually overwhelming when reading through the board. Review collected by and hosted on G2.com.

Carla Montané L.
CL
Associate Professor for Master MIDI Research applied to Design and Innovation
Small-Business (50 or fewer emp.)
"Intuitive and researcher oriented"
What do you like best about QualBoard?

How makes researcher life easier to use it. Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

When there are a lot of participants, it may get a bit caotic. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Small-Business (50 or fewer emp.)
"Medical writing, audit, translation, training, quality management system"
What do you like best about QualBoard?

Very helpful in creating the insights and easy to use Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

To be more detailed in the insights brief Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business (50 or fewer emp.)
"Simple to access..."
What do you like best about QualBoard?

Simple to access, easy to use as a user and no real set up or lots of cookes Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

If the qualboard has videos it can be clunky Review collected by and hosted on G2.com.

Verified User in Market Research
CM
Small-Business (50 or fewer emp.)
"Need to get the kinks out"
What do you like best about QualBoard?

Their system is clean looking. You can edit questions easily and respondents can upload and use different media. Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

It’s very clunky. Can’t get all the survey responses downloaded separately from the bulletin board. It’s very manual. Customer service says that they’re working on more easily downloaded dashboards and reporting but it’s not looking promising. The project manager I had was awful. Review collected by and hosted on G2.com.

Ashley N.
AN
Organizational Development Specialist
Enterprise (> 1000 emp.)
"Good money, poor execution"
What do you like best about QualBoard?

20/20 provides research that is easy to use and navigate for companies. The services are well-defined and easy to use. Customer service is also great and easy to get ahold of. To participate, the process is easy and gives you an in-person and online option to make extra money. Review collected by and hosted on G2.com.

What do you dislike about QualBoard?

The website is quite difficult to navigate and many of their online webinars glitch out. They have experienced quite a few technical difficulties that make their services hard to use. Review collected by and hosted on G2.com.

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