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Qualifacts

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86 reviews
  • 3 profiles
  • 5 categories
Average star rating
3.7
Serving customers since
2000

Profile Name

Star Rating

34
27
16
3
6

Qualifacts Reviews

Review Filters
Profile Name
Star Rating
34
27
16
3
6
Verified User in Mental Health Care
AM
Verified User in Mental Health Care
07/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Save your money and sanity and avoid Insync/Qualifacts at all costs

Customizable Note Templates for different provider types and patient types.
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
05/20/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

A One‑Stop System That Truly Supports Behavioral Health Work

InSync has been one of the most helpful systems I’ve used in behavioral health. The platform keeps everything in one place from scheduling, documentation, to billing, and client communication which makes my workflow so much smoother. The customization options are a huge plus because I can tailor forms, dashboards, and workflows to match exactly how I work. One of the features I appreciate most is the ability to schedule Zoom sessions directly through InSync. My clients get one link, one reminder, and one place to join, which cuts down on confusion and makes virtual sessions simple and reliable. The billing tools are also strong, with a high first‑pass claim rate that reduces denials and speeds up reimbursement. The patient portal is easy for clients to use, and the behavioral‑health‑specific templates make documentation faster and more consistent. InSync helps me stay organized, save time, and provide a smoother experience for my clients.
Brandi B.
BB
Brandi B.
01/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy-to-Complete Forms, But Too Many Repetitive Questions

forms are easy to complete, follow a consistent set up

About

Contact

HQ Location:
Nashville, Tennessee

Social

@Qualifacts

What is Qualifacts?

Qualifacts is a service provider of innovative behavioral health and human services software solutions. The company offers comprehensive electronic health record (EHR) platforms designed to enhance clinical productivity, streamline operations, and improve outcomes for organizations in the behavioral health sector. Qualifacts serves a diverse clientele by providing customizable, scalable solutions that address the unique needs of mental health, substance use, and developmental disabilities services. Their cloud-based EHR systems are built to enhance care coordination, ensure compliance, and facilitate reporting, contributing to the delivery of high-quality care.

Details

Year Founded
2000