Paylocity Reviews & Product Details

Paylocity offers so much - I haven't even scratched the surface of what it can do! Also, our account manager is so knowledgeable! I like the many reports it provides as well!! Review collected by and hosted on G2.com.

There have been a few small quirks in onboarding. The PL team is aware and is working to rectify. I also think new clients should have a more thorough discussion before processing payrolls with the tax team. This will avoid notices and fees coming in that new clients wouldn't know about because PL didn't educate as well as I think they should.

I also wish the PEPM was only charged for ACTIVE and PAID not just ACTIVE. Review collected by and hosted on G2.com.

What I like most about Paylocity is how it makes routine HR tasks quick and convenient. I mainly use it to submit my timesheets and request leave, and both processes are straightforward. The interface is easy to navigate, so I can finish what I need in just a few minutes without any assistance.

I also appreciate being able to check the status of my leave requests and track my submitted entries all in one place. Having everything available through a single portal is much easier than sending emails or having to follow up with HR manually.

Overall, it has been reliable for the tasks I use most often and helps simplify day-to-day employee self-service. Review collected by and hosted on G2.com.

At times, I’d appreciate a bit more visibility into the leave-request approval process, such as clearer status updates and more consistent notifications.

Aside from these minor points, the platform has been reliable for submitting timesheets and handling leave requests. Review collected by and hosted on G2.com.

I like that I can use Paylocity on my phone, including to log in when I work remotely, update and submit my time sheets, and get supervisor approval. I can also request vacation days and get approval for sick time. I like that it lets me have conversations with team members and access my benefits profile and 401(k) information. It shows my start date, wages, and raises, and stores the company hierarchy and team members’ contact information. I can also access information about training that’s out of compliance, like CPR or CPI training. Paylocity was very easy to set up, and it’s easy to access from my phone. It has a lot of things I can do, including access to Bswift benefits, tax forms, and pay stubs. I also like the little pie chart that shows how my check is distributed. I think it was more user friendly and had more features than the previous product. Review collected by and hosted on G2.com.

It was difficult to move between BSwift and the main page Review collected by and hosted on G2.com.

I find Paylocity pretty efficient. I like that it integrates with Sage Intacct at no extra or very minimal cost, so I don’t have to enter payroll entries manually. It also keeps track of employees’ time off. I like the ease of use. Paylocity has reduced the number of steps in the payroll process, which makes payroll easier to process, helps reduce mistakes, and means I spend less time on payroll. I’m also making fewer calls when I get stuck. The initial setup and integration were very easy. Review collected by and hosted on G2.com.

I initially found the payroll process a little tedious because it took multiple steps. Paylocity has reduced the number of steps over time and I find the payroll process is very efficient. I have an issue with vacation, sick, and pto not being reported correctly. After speaking to Paylocity support I found the employees were using the time off calendar correctly. I don't process the salary payroll and it's my understanding during the 'salary' payroll process the time off calendar is not being loaded correctly to report accurate data to our employees. I don’t know how to fix it, and I think figuring it out will take a lot of time on the phone. Review collected by and hosted on G2.com.

I find Paylocity easy and intuitive to use, and I like that I can customize it to our needs. It brings multiple HR and payroll functions together in one platform, which helps reduce the chance of errors. The support team is easy to reach, and support partners are available beyond normal business hours. I find the basic reporting easy to use, and the self-service tools are great. The AI feature is easy to use and helpful. We were able to create an easy-to-use process for our complex shift differential policy that works with time and attendance. I can customize reports to get detailed information about hours and where staff reported, and the information flows to the general ledger with little manipulation. Paylocity also integrated easily with our accounting system, Multiview, and our other integrations work without a problem. Compared with UKG, Paylocity has a better workflow, is easier and more intuitive to use, has easier reporting, and is more customizable and visually easier to understand. Our implementation team worked tirelessly to meet our needs and make things as easy as possible within our rushed timeline. Review collected by and hosted on G2.com.

The scheduler has been the biggest challenge for me because I can’t replicate several features from our previous system. Approved days off don’t show up, I can’t split shifts without creating a completely different shift, and staff can’t swap shifts. Some things we needed would also have been easier if we had purchased a few additional modules. Review collected by and hosted on G2.com.

User experience and layout is easy to navigate Review collected by and hosted on G2.com.

Support and On-boarding sucks. The wait time for calling for assistance takes forever. I never get a hold of my account rep he's MIA. The Help Chat is poorly designed, when I do get a rep they are helpful but you have to screenshot everything so they know what your asking to do. It's too bad they couldn't sign on and navigate while I'm on the system. Also and most importantly, when using Chat, you can't navigate to another screen without the chat box disappearing. It's tuff when you want to refer to the directions given in your chat but can't see the chat when you go to another page, you have to click on help then wait for your chat to come up on the screen with the directions you have been following. Review collected by and hosted on G2.com.

I really like the onboarding and recruitment features. I have used other HRIS (ADP Workforce, Workday, Oracle and PeopleSoft). I think these two features and the HCM side work great on how our company has it set up. I was not part of integration as our company has been using this since 2015. I feel that the pricing is compatible to most small to mid size company HRISs (i.e ADP). I wish the Payroll side was set up in more of a way to not be so manual at times. For the day to day use - the system is very easy to navigate whether you are a seasoned HRIS user or just starting out with a company who has Paylocity. We use an integration with our retirement and benefits. Sometimes I feel that retirement file feed runs into more issues. When calling Paylocity to have it fixed or to walk me through something - when the account rep changes/does something on the back end it messes something else up or creates more problems than solved. We do not have the custom reporter writer which I am finding out is a must have since the basic reports that included in our package do not get you what you need to pull in day to day HR reporting. For the overall system performance, I like how quick the system processes updates to an employees efile/ profile. I The document library is a nice feature to that helps with paper filing workloads so you are able to store certain employee personnel information right into Paylocity. Only downfall with this is if you change systems you have a lot of files to merge over. Review collected by and hosted on G2.com.

Payroll can be very manual at times. Depending on how you have it set up - I feel that processes could be streamlined better so not as much time is spent manually entering things for payroll. I do not like the reporting feature we currently have - absolutely awful. You cannot build reports the way you need them to be built and cannot select point in time or date ranges for the data. I also do not like the fact that Paylocity does not have a sandbox to test in on the client side. Carbon copy doesn't have the features needed to really test certain scenarios. Review collected by and hosted on G2.com.

I find Paylocity mostly intuitive and relatively easy to navigate. It serves as a hub for employee data and activities, with good efficiency opportunities for employee records from hiring through performance and payroll. Its AI Assistant helps me quickly find answers and points me to more details in the help and learning tools. The configurability is mostly flexible and fits most of my company’s needs, and the employee self-service and mobile experience are pretty good. Review collected by and hosted on G2.com.

I’m disappointed that the mobile experience doesn’t support performance reviews, which excludes a major portion of my workforce from using this important tool. The offer letter process could be better, from its online appearance and configuration to editing and resending an existing letter. I’d like onboarding to make it easier to navigate pre-start and post-start events, including date-configured to-dos for new hires, HR, and hiring managers - especially the events that need to take place after a person has started with us. BambooHR is better equipped and more flexible in these areas, and its offer experience feels more modern. Review collected by and hosted on G2.com.

I am an HR Generalist and appreciate the recruiting steps. I like being able to see and input the stages the candidates are in. Review collected by and hosted on G2.com.

Mostly, I like Paylocity. My most difficult challenge is at a new year - loading new onboarding events into the system for onboarding. I don't think it's as user friendly as it could be. It's a little confusing for me.

Sometimes I still feel like categories between onboarding, performance, time and labor are disconnected. I am not sure if there are little tutorials I can take for these things or not. I wish there was like periodic user trainings. I am sorry. I don't know the price and cannot speak to the value. Review collected by and hosted on G2.com.

I feel its UI is very intuitive, easy to navigate. When there are things I don't understand between the knowledge base, AI interface, and their customer service I get answers rather quickly. After reviewing many other services, with the integrations that are available - it made the mose sense for us to stay with Paylocity. The price was more favorable than other services with I feel the right amount of support for the size of our oranization. Review collected by and hosted on G2.com.

I still feel I have to do a lot of research on my own to fully understand the product and what I need to do to stay compliant. I recently enabled the HR edge feature with the understanding that it would help with compliance, but many of my questions get turned back to my standard paylocity team. Review collected by and hosted on G2.com.