Paylocity Pricing Overview

Paylocity offers a litany of features that work in alignment with our organization's needs. They've also gone far and beyond to accommodate our unique setup since 2014 and we cannot be more thankful. We continue to expand our client base and look forward to the many enhancements and new features to come. Review collected by and hosted on G2.com.

Honestly, there is not much to dislike with Paylocity's platform. Like any vendor, hiccups occur but they're so infrequent, it's hard to pinpoint one or another. In a Utopian world, perhaps we'd expect no downtime, timely payroll package deliveries (not even Paylocity's issue here, to be frank) and more legal support (I know this is not part of the service offering). With that said, we are overall happy. Review collected by and hosted on G2.com.

At this point nothing. Cost is bad, service is bad and software is bad. There is nothing to like Review collected by and hosted on G2.com.

A year in to our relationship and couldn't be more disappointed. First off our account manager dropped us after 4 months saying he would be with us the whole way. He is still at the company just not servicing our account so nice bait and switch there.

They told us a bunch of things during our implementation that were not true. We even caught them pretty clearly in a lie and they tried to gaslight us saying "I know it is confusing but that was not the intent" even though it was said extremely plainly. They ended up giving us a discount for the pricing discrepancy but kept saying they were not admitting they were actually incorrect.

Had to take tax payments away from them on the first payroll because they handled it wrong.

You never get your actual account manager when you call support it is always some random and you have to pray they are helpful (about 10% of them are). Today the agent on the phone told me I should not change the settings for employee account permissions because it doesn't actually work and will create problems and that I should instead reach out to the security team as they cannot change the settings. The security team has a response time of 3-5 business days..... Now my employee cannot run payroll till they get back to us.

Every time you ask them about something "oh they just told us that is how it is set up and we cannot change it". $15k a year to just have nothing work Review collected by and hosted on G2.com.