--- title: Paylocity Reviews meta_title: 'Paylocity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6134 reviews by the users' company size, role or industry to find out how Paylocity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 6134 scale: '5' date_modified: '2026-08-02' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paylocity Reviews **Vendor:** Paylocity **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.4/5.0 **Total Reviews:** 6,134 ## About Paylocity Paylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one connected system, covering payroll, benefits, talent management, time and labor, spend, and IT provisioning on a single employee record. Cut manual HR tasks, run payroll faster, and get new hires up and running sooner. Get full visibility across expenses, accounts payable, corporate cards, and procurement in one place. Automate account creation and manage IT provisioning without juggling separate systems. AI is built into everyday workflows across all three. Policies, approvals, and workflows stay in lockstep as people join, move, and grow. Paylocity accompanies its clients on the journey to build great workplaces and help every employee do their best work. ## Paylocity Pros & Cons **What users like:** - Users find Paylocity to have **ease of use** , especially after training and during invoice reconciliation processes. (1347 reviews) - Users appreciate the **helpful customer service** of Paylocity, providing assistance and support when needed. (660 reviews) - Users appreciate the **helpful customer support** of Paylocity, enhancing their payroll experience with valuable assistance and resources. (602 reviews) - Users appreciate the **intuitive navigation** of Paylocity, making it easy to find information and complete tasks. (562 reviews) - Users find Paylocity to be a **simple and user-friendly solution** for managing expenses and integrating with other software. (552 reviews) - Efficiency (463 reviews) - Users commend Paylocity for its **streamlined payroll management** , highlighting ease of use and comprehensive automation. (455 reviews) - Users appreciate the **seamless integrations** of Paylocity, enhancing efficiency in payroll and HR processes. (433 reviews) - Features (417 reviews) - Payroll Ease (387 reviews) **What users dislike:** - Users report **poor customer support** , experiencing long wait times and lack of direct access to assistance. (483 reviews) - Users often find **missing features** in Paylocity, leading to frustrations and inefficient workflows during critical tasks. (333 reviews) - Users find the **learning curve steep** with Paylocity, citing outdated software and lack of support for new users. (318 reviews) - Users express frustration with **limited features** in Paylocity, wishing for better admin controls and customization options. (251 reviews) - Users report **poor support services** , facing long wait times and inconsistent resolutions from customer service representatives. (245 reviews) - Users find Paylocity to be **time-consuming** and inefficient, often leading to frustration and errors in reporting. (240 reviews) - Users find Paylocity to be **not intuitive** , struggling with navigation and needing better reporting options and scheduling features. (238 reviews) - Limited Customization (221 reviews) - Not User-Friendly (218 reviews) - Payroll Issues (211 reviews) ## Paylocity Reviews ### 1. Easy-to-Use Platform with Fast, Responsive Account Support **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie E. | Administrator Finance/Payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Paylocity?** The platform itself is easy to use, and our account rep responds to requests quickly. If she isn’t able to answer questions over email, she sets up a meeting within a short time to provide support. **What do you dislike about Paylocity?** I really don’t have any dislikes. Obviously, the platform’s performance depends on the package you purchase. **What problems is Paylocity solving and how is that benefiting you?** Once the benefits package is set up, it practically manages itself when it comes time to renew our medical insurance benefits. Our 401K administrator shares information with Paylocity, and staff changes are updated in a timely, clear way. ### 2. All-in-One Admin Hub With Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Paylocity?** The system makes it easy to manage day-to-day administrative tasks in a single location, and it also integrates well with various benefit carriers, accounting platforms, and rewards and recognition vendors. **What do you dislike about Paylocity?** Honestly, there isn’t much to complain about. I’ve been a user for 10 years, and its functionality keeps getting better year over year. **What problems is Paylocity solving and how is that benefiting you?** Time gaps in onboarding new hires, better integration of Verify, and easy access to compliance reports like EEO and VETS are important for us. Seamless workflows between recruiting, HR, and finance/payroll, along with transparency across the leadership team, also make a big difference. Strong document management and control, plus a clear employee voice, all help us manage risk and identify opportunities for improvement companywide. Overall, having these pieces connected supports the full employee lifecycle. ### 3. Easy-to-Use Workflow, Competitive Pricing, and Strong Compliance Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Paylocity?** I have used many different providers and I think Paylocity is one of the easiest to use because the work flow makes sense and leads you from one task to the next. Additionally, cost is competitive. Paylocity is on top of legislation which gives you comfort in knowing you are compliant **What do you dislike about Paylocity?** My downside is at one point we left to go to a different provider. After 9 months we came back. We were not able to utilize the same accounts. We were able to copy much of it but I am not able to refer to those accounts for records without being charged significant amounts. IRS is starting many audits from several years ago and would be nice not be charged a lot of money to see those accounts knowing that we paid for them at the time we were using them. **What problems is Paylocity solving and how is that benefiting you?** I think PL has a true understanding on every aspect of a business from on boarding to payroll, to compliance, to operations of the business to the business side on finance and gives you a one stop shop platform. It integrates with a majority of other platforms. ### 4. Smooth Recruiting, Efficient Onboarding, and a Strong All-in-One HRIS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Paylocity?** The recruiting tool is very smooth and easy to track applicants. Once someone is hired, it is an efficient process to begin onboarding them. Adding our employee handbook and policies to the AI tool is very nice so that employees can ask questions before reaching their manager or HR. Paylocity integrates well with LinkedIn Recruiter to automatically post jobs on our Linked In page. Overall, it performs very well as a full HRIS solution. **What do you dislike about Paylocity?** Some of the integrations can be a little costly such as with our 401k vendor, performance tools, etc. There are some things I would love to integrate but the per headcount cost is a little too high. **What problems is Paylocity solving and how is that benefiting you?** Our Paylocity account manager is amazing and organized. Anytime I open a ticket to optimize the system or fix glitches, she follows up with my regularly and explains them in depth. They have always been able to come up with a solution or workaround for any problem I am facing. Their customer service is great. ### 5. Responsive Support, Slight Onboarding Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly Jane C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Paylocity?** I like that Paylocity is always there to answer questions quickly and assist anytime I have questions. Their support is very helpful, especially during the initial setup process, even though it was a bit labor-intensive at first because there was so much to learn. I also appreciate its ease of use, which helps in ongoing operations. **What do you dislike about Paylocity?** Sometimes I think the onboarding can get a little tricky for the caregivers on the app. We have a lot of caregivers get hung up on the onboarding paperwork and we find it difficult to target why in order to fix it with them, or knowing how to tell them to fix it on their end. **What problems is Paylocity solving and how is that benefiting you?** Paylocity helps me track our caregivers from onboarding to payroll. It's always available to quickly answer questions and is easy to use. However, the onboarding process can be tricky for caregivers, especially when they struggle with paperwork, and it's tough to identify and fix these issues. ### 6. Convenient and Integrates Well, but Tax Code Updates Still Feel Restrictive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Paylocity?** It is very convenient and easy to navigate once you get used to the platform. I like that there are more ways to update items on our own rather than requiring us to go through service. It integrates with our current platforms. **What do you dislike about Paylocity?** There are still a lot of ways that it would be helpful to allow the user to update certain fields, like tax codes or add/remove states on our own. It takes time for the tax team to add/remove and sometimes that creates an issue with our payroll. Now the add/remove tax code form used from the platform itself cannot be submitted without an document verifying our EIN. This is inconvenient because sometimes it takes a state a few weeks to process the application and we just want to be able to add the code and provide the EIN later. **What problems is Paylocity solving and how is that benefiting you?** Again, having more and more features that we can complete on our own without pulling in service ### 7. Paylocity - A Payroll Partner You Always Wanted **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Paylocity?** Paylocity offers a litany of features that work in alignment with our organization's needs. They've also gone far and beyond to accommodate our unique setup since 2014 and we cannot be more thankful. We continue to expand our client base and look forward to the many enhancements and new features to come. **What do you dislike about Paylocity?** Honestly, there is not much to dislike with Paylocity's platform. Like any vendor, hiccups occur but they're so infrequent, it's hard to pinpoint one or another. In a Utopian world, perhaps we'd expect no downtime, timely payroll package deliveries (not even Paylocity's issue here, to be frank) and more legal support (I know this is not part of the service offering). With that said, we are overall happy. **Recommendations to others considering Paylocity:** This is a tech organization that became an elusive, all-around leader in the payroll and HRIS space. Give them a shot when considering an ideal payroll platform for your organization. **What problems is Paylocity solving and how is that benefiting you?** As a PEO, Paylocity is helping us accommodate a common pay master setup for our business that would otherwise require us to use a PEO-friendly platform (Paylocity was never in the PEO business, truly). Where we've come with this and, more or less, the success rate of the setup, has benefited our organization in being able to run properly and in compliance with PEO-mandated laws in the country. ### 8. Streamlined Payroll with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Corey R. | Senior Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paylocity?** I like Paylocity's ease of use and the ability to connect with help desk people who guide me through issues. I also enjoy the feature that allows updates to be pushed out to employees and notifies them via email about new posts. The onboarding team was amazing and made the detailed setup process easier. Paylocity has streamlined payroll and eliminates confusion during hiring, while also assisting with interview processes using prompts. **What do you dislike about Paylocity?** I think some streamlining of processes could be improved, like going directly from someone's profile to their timecard. **What problems is Paylocity solving and how is that benefiting you?** Paylocity streamlines payroll and exports to QBO, eliminates hiring confusion, and helps with interview prompts. I enjoy its ease of use, access to help desk support, and the ability to notify employees via email about updates. ### 9. On-Time Tax Payments and Accurate Garnishments Save Us Time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Paylocity?** My tax liabilities are always paid on time, and any garnishments are handled correctly, which saves me a lot of time. **What do you dislike about Paylocity?** Some of the changes that have been implemented seem to be driven by law changes in other states. For example, timecards were recently updated to show 4 decimal places. I understand this is required in a few other states, but for us it has made tracking time a bit more cumbersome, since rounding to the nearest two decimals is no longer an option. It also ends up confusing employees. **What problems is Paylocity solving and how is that benefiting you?** Onboarding has been much smoother for us. We’re in the hospitality industry, and our busy season is in the summer, so we bring on over a hundred seasonal workers in a short time frame. Paylcoity makes that process easier by helping us stay on top of new-hire notifications, I-9 verifications, and the other onboarding steps that need to get done quickly. ### 10. Intuitive Layout and Smooth Performance, with a Helpful AI Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Paylocity?** The platform’s layout is pretty intuitive, and the AI assistant makes it even easier to find what I need. It also runs much more smoothly than our previous payroll platform. Reaching out to our account manager and the team is straightforward, and it never takes long to get my questions answered or issues resolved. **What do you dislike about Paylocity?** I’m not yet familiar with all the features available to us, and there isn’t much in the help section that explains them. Also, not everything in the help section applies to our situation. **What problems is Paylocity solving and how is that benefiting you?** Employees’ visibility into their accounts has been a real plus. They’ve said they can see and understand everything in their account, which means they don’t need to come to me as often for help navigating the platform. ### 11. Paylocity is a competitor in the payroll and time & attendance market **Rating:** 4.0/5.0 stars **Reviewed by:** Lee H. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Paylocity?** It is fairly easy to use and training new employes how to use it is fairly straightforward. **What do you dislike about Paylocity?** I have to rely on Paylocity to make some changes in the system which I would like to do myself. And how it logs me out insconsitently, I may be working in a screen and it kicks me out. Or it may be open overnight and I can still access the system without being kicked out. **What problems is Paylocity solving and how is that benefiting you?** Managing time sheet challenges so we can pay employees accurately ### 12. Well-Designed Modules, but Customer Service Can Be Spotty on Payroll Days **Rating:** 3.5/5.0 stars **Reviewed by:** Jerry B. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Paylocity?** The platform is great. The modules within the platform are well laid out for the most part. **What do you dislike about Paylocity?** I have been using Paylocity for at least 20 years off and on depending on where I worked. I love the platform, but the customer service can be spotty sometimes especially around payroll processing days like Tuesday or Wednesday. **What problems is Paylocity solving and how is that benefiting you?** I started using their recruiting module and I really like it. We are a small company and needed a system to do applicant tracking. It works great. ### 13. Efficient All-in-One HR/Payroll Module at a Competitive Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Paylocity?** It offers every feature to be able to streamline all business processes in one place rather than having to use multiple platforms. The pricing is competitive, making Paylocity comparable to other vendors. **What do you dislike about Paylocity?** Honestly, I have not found anything to dislike about Paylocity. **What problems is Paylocity solving and how is that benefiting you?** Paylocity provides documentation, integration and automation of all processes from recruiting to hiring and onboarding, tracking all aspects of employee performance, expiring licenses, skills, certifications, PTO, pay, benefits and much more. I no longer require paper files or forms for any staff member. The modules Paylocity offers cover all payroll and HR areas together, making the experience for the employer and employee much more efficient. ### 14. Streamlined Timecards and Payroll with an Easy Electronic Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Tara V. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Paylocity?** It has improved our employee timecard process by creating an easy to use, electronic work flow from employee entering time, approval of it, supervisor approval and into the payroll processing. **What do you dislike about Paylocity?** It is such a robust platform that it is sometimes overwhelming and we dont utilize it to it's full potential. **What problems is Paylocity solving and how is that benefiting you?** We are a nonprofit that uses fund accounting, and Paylocity allocates all of our labor hours to the grants and departments, saving us from doing manual journal entries to allocate. ### 15. User-Friendly Interface That’s Easy for Staff to Learn **Rating:** 4.0/5.0 stars **Reviewed by:** Anne G. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Paylocity?** I appreciate the user interface. It makes it easy for my staff to understand how to use it! **What do you dislike about Paylocity?** Workflows are not as great as we hoped that they would be. Our biggest issue with them is the inflexibility on what fields show up when trying to create a change workflow. **What problems is Paylocity solving and how is that benefiting you?** Open enrollment is a great tool that we have used from the beginning and love the process. It makes one piece during that season less of a headache. ### 16. Customer Service has dropped in the last 2-3 years. **Rating:** 3.5/5.0 stars **Reviewed by:** Dave F. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about Paylocity?** They have made some upgrades to how you process the payroll, input the batch, HR features and measuring, which are positive. **What do you dislike about Paylocity?** In the last 2-3 years customer service has dropped dramatically. It takes days, multiple follow ups, and calls even to get a response to a service question email. There are no dedicated account managers anymore, everyone has a service team, who those members eventually get shifted away to different jobs, so your never talking to the same person. They don't know me or care about my account. It seems like all I ever get from them are stock or AI generated answers to my questions, with attitude (like how dare i ask them or challenge them when their wrong...) so it seems like they don't know the product very well, and often I've been using it longer at this point then they've been employed by the company. Between them not knowing my account and the product, i have to complain to reach a higher level manager every time, even for simple things. So its just exhausting on the service end. **Recommendations to others considering Paylocity:** It is a good system if you are used to other payroll systems. Super fair pricing **What problems is Paylocity solving and how is that benefiting you?** Timely payroll submission. We are recruiting and HR systems and Time collection/time entry. ### 17. Paylocity’s Intuitive Navigation and Flexible Reporting Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Terri H. | Accounting Assistant/HR, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Paylocity?** What I love best about Paylocity is how easy it is to navigate the website. I also really find it beneficial to have so many types of reports I'm able to either use a template of or create my own. This is most beneficial when pulling company wide employee information. I've used ADP in the past with a different employer, and it was such a convoluted website, I feel like we were never able to fully overcome the learning curve. **What do you dislike about Paylocity?** I do notice that Paylocity's website does incur technical difficulties more often. When this happens, the website won't load, or loads very slowly. I sometimes receive a blank page with an error code after the log in process. **What problems is Paylocity solving and how is that benefiting you?** Paylocity's reporting & analytics are the biggest problem solver for us. For example, when the One Big Beautiful Bill was passed and we had to calculate our employee's 2025 overtime, Paylocity quickly came out with the OB3 Qualified OT report. This saved us so much time & effort on our end. ### 18. All-in-One HR & Payroll with Seamless Onboarding and Time-Saving AI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Paylocity?** I really like that anything you would need for human resources and payroll can be done in paylocity. I also really like the AI for staff and our leadership team because it saves a lot of time for our HR staff. I feel the pricing is fair for all you get as well. The onboarding suite is probably my favorite because the new hire can complete all needed tasks before even stepping in the building. Paylocity integrates with our background provider and it is seamless! **What do you dislike about Paylocity?** Whenever I run reports and our finance team runs reports, we seem to get different data with the same parameters. The PTO is a problem for our team as well. It does not seem to calculate correctly and/or communicate with the time management suite, leaving employees thinking they have a lot more PTO than they actually do. **What problems is Paylocity solving and how is that benefiting you?** Paylocity saves our HR and finance teams a lot of time by integrating with systems we already had in place to run checks and complete tasks that would otherwise take a lot more time and would leave more room for error. ### 19. Easy to Use, but Recruiting Features Feel Very Stagnant **Rating:** 2.5/5.0 stars **Reviewed by:** Amanda W. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Paylocity?** Paylocity is generally easy to use and easy to teach someone. **What do you dislike about Paylocity?** The recruiting function has not had a sufficient upgrade in years. We were opted into a new feature of “single candidate profile” that sounded revolutionary, however the changes have been so minimal that we don’t even pay attention to them. We experience constant errors, bugs, getting logged out, etc. **What problems is Paylocity solving and how is that benefiting you?** We have a list of enhancements that we are hoping Paylocity adds in order to make our lives a little easier for some tasks. ### 20. So Many Options in One Place—A Powerful Partner for Timekeeping and Recruitment **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Paylocity?** I like that it has so many options housed inside. It's where we do timekeeping, and prior to my arrival at AVmedia Inc, we really didn't do anything else. Now our Family Member Conversations (Reviews), training are also running through. We always say there's so much more than we're even using. I love the partnership of so many different apps to help simplify - especially in recruitment! **What do you dislike about Paylocity?** I'd say that we sometimes have to wait for different customizations or have trouble getting in touch with our main contact. But when we get to the right person, we're good! **What problems is Paylocity solving and how is that benefiting you?** We've taken a step out of payroll already with the new integration. We now go straight to QuickBooks rather than exporting and reimporting and verifying numbers. So efficient. We're also evolving our FMC's ### 21. Efficient Payroll and Recruitment Simplified **Rating:** 4.5/5.0 stars **Reviewed by:** Sue B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Paylocity?** I love Paylocity's seamless transition from timecard to payroll processing. The ease of processing payroll has significantly lessened my payroll time, bringing it down to one hour for four companies. Its recruitment system is valuable as it posts in numerous forums, creating a wider reach and using job descriptions to attract and qualify candidates effectively. The onboarding is great, letting prospective employees complete 90% of paperwork before their first day, making the process smooth. I appreciate the system's intuitiveness, streamlining recruitment and employee recognition of anniversaries and birthdays. Our integration for 401K and paperless time-off requests also works well. **What do you dislike about Paylocity?** Employees who have Paylocity as their payroll company with more than one organization must log into each company without the use of a potential drop down feature. This feature would enhance the user experience. **What problems is Paylocity solving and how is that benefiting you?** Paylocity seamlessly transitions from timecard to payroll, reducing my processing time significantly. It extends my recruitment reach by posting in multiple forums and simplifies onboarding with pre-start paperwork completion. Its intuitiveness speeds up payroll and filters unqualified candidates easily. ### 22. Decent Payroll Tool, Needs Better Support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Paylocity?** I think the interface of Paylocity, as a whole, is pretty good. For the most part, it's a pretty decent input of information on a weekly basis, and it has been fairly simple to use. Additionally, our representative called Javell has been with us since the start and is always available for us, which is wonderful. **What do you dislike about Paylocity?** We've had some frustrations in using Paylocity and making corrections. It's not quite as easy to make some of the corrections as we would like, and there have been situations that have come up. On the customer service side, it's been difficult at times to get hold of someone, except for Javel, who is always available for us. However, there should be other resources within Paylocity to help us on a weekly basis when we have issues that come up. We also notice limitations within reports and weekly payroll administration, and have faced some frustrations from time to time. I feel that there should be a customer service rep who is responsible for us and could ensure we're happy since other than Javell, no one really checks in to ask if everything is going okay. **What problems is Paylocity solving and how is that benefiting you?** I'd say Paylocity makes the payroll process fairly easy and expedites the delivery of checks. ### 23. Efficient Payroll Solution with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Chris C. | Human Resources Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** I use Paylocity for payroll and HR. It helped improve the efficiency and speed of our payroll process. I love the user-friendliness and the ability to house multiple functions in one system. Paylocity can integrate with outside systems for benefits, 401k, and more. I really appreciate the reporting capabilities where I can create my own reports. It's also great that Paylocity offers a customizable package for purchasing different modules separately. We have integrations with American Trust for 401k, Cigna for medical, dental, and vision insurance, and UT&I for pushing time card data from our POS Toast to Paylocity time cards. The implementation team was pretty good and our setup went much better than our previous experience with Paycor. **What do you dislike about Paylocity?** The biggest improvement would be related to onboarding. There needs to be texting features for people who are in onboarding. Right now, its only available for applicants in recruiting but once they move to onboarding, no more texts. There is also issues with onboarding where things could be adjusted to be more intuitive when it comes to completing tax forms and things like that for younger employees, which we have a lot of, because those parts of onboarding can be very confusing for young people, especially with their first job. And also, the customer service could be better sometimes. If our regular rep can answer a questions, its pretty quick. But if another team needs to get involved, it can take a long time, especially for tax amendments. The amount of time to process a tax return amendment is unacceptable. **What problems is Paylocity solving and how is that benefiting you?** Paylocity improved efficiency and speed of our payroll process and eliminated multiple systems by consolidating them. It's user-friendly, integrates with outside systems for benefits, and offers comprehensive reporting capabilities. ### 24. Simplifies Payroll and Reporting with Great User Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I find Paylocity user friendly, even for someone who doesn't have a strong HR background like me. It's made running payroll, reporting, and tracking company property much easier. I particularly appreciate the payroll reporting tools like deduction reports, summaries, and payroll registers, which seamlessly tie into QuickBooks. I love the QuickBooks marketplace integration and how our payroll automatically syncs with QuickBooks, simplifying my workflow. The implementation was super easy, and all our employees have had a great experience. I feel we can do much more with Paylocity than we did with our previous provider. The customer support is also great—I call maybe once a week for various issues, and they're always friendly and helpful. **What do you dislike about Paylocity?** We recently moved to the Airbase expense reporting, and while it seems like it could be a great system, it's majorly robust for our needs and I liked what expense reporting was before. It was simple, effective, and easy. I wish we could've stayed with that. Our implementation wasn't great for that. I also think the service is just too much for a small 35 person company. We don't issue credit cards to people, it's just all personal expense reimbursements. I wish we could've kept the original expense reporting we've been using since moving to Paylocity a few years ago. **What problems is Paylocity solving and how is that benefiting you?** Paylocity makes it easier to run payroll, handle reporting, and streamline processes. It helps track company property and equipment usage, and integrates payroll with QuickBooks. ### 25. Efficient, User-Friendly HR & Payroll Platform with Strong Integrations and Automation Features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I love the ease of use of Paylocity, as there haven’t been many technical issues that disrupt our everyday processes. The platform has helped improve efficiency and ROI for our team by reducing manual work and streamlining several HR and payroll functions into one system. I appreciate the many options for integration, particularly how we use the Checkr integration directly from the Recruiting/Onboarding section to keep all electronic records in one place. The General Ledger feature has also been a huge time-saver by simplifying uploads into our accounting software. In addition, Paylocity’s customer support has been responsive and helpful whenever questions or issues arise, which makes implementation and ongoing use much smoother. I also appreciate the continued enhancements around AI and automation tools, which help improve workflows, reporting, and overall productivity across our organization.e. **What do you dislike about Paylocity?** One challenge we have encountered is that many of our smaller 1–8 employee companies cannot utilize the Benefits Enhanced integration, which requires us to manually track benefit deductions. This creates additional administrative work and increases the potential for human error. Expanding this functionality to smaller groups would greatly improve efficiency, accuracy, and overall ROI for both our team and our clients. While we understand this is currently a system limitation, it would be beneficial to see future enhancements or AI-driven automation options that could help support smaller companies in managing benefits more seamlessly. We do appreciate the support team’s transparency and willingness to explain limitations and provide guidance on alternative processes when needed. **What problems is Paylocity solving and how is that benefiting you?** Paylocity provides seamless payroll processing, centralizes employee records, and aids in training tracking. I love its ease of use and the integration options, like Checkr and the General Ledger feature, which streamline processes and reduce manual effort. It keeps our processes efficient and organized. ### 26. Robust LMS Features **Rating:** 4.5/5.0 stars **Reviewed by:** Sam W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I use Paylocity HRIS Software, specifically to administrate the LMS. Paylocity makes it easy to create and assign LMS courses, measure training results, and run scheduled reports. I really appreciate the detailed reporting dashboard, which is a major upgrade over our previous LMS. It can track various fields such as time spent in the course, quiz answers, date of completion, date of assignment, employee ID, branch, and location. We switched to Paylocity for their sleeker user interface and improved mobile app. The initial setup was very easy for us. **What do you dislike about Paylocity?** I think their communication to customers about upcoming updates and changes could improve. I have trouble receiving these emails to my inbox, even though I've asked to be added. **What problems is Paylocity solving and how is that benefiting you?** Paylocity simplifies creating and assigning LMS courses, measuring training results, and running reports. The reporting dashboard offers insights into time spent, quiz answers, and more. I also use it with HR software to track hire dates and position changes. ### 27. User-Friendly with Room for Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Vyvyenne J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I find Paylocity generally very user-friendly and easy to learn. The customization is very similar to other systems I've used before, which is a positive for me. Coming from using ADP and other platforms, Paylocity is as easy as, if not easier than, any other I've used in my 30+ years of doing payroll. **What do you dislike about Paylocity?** The ability to customize more areas of the system would be very helpful. The categories of the document library are limited to what Paylocity provides, and it would be nice to be able to create ones that are more specific for our company. Also, with any customizations, we would like to be able to run reports off of those fields. The learning and onboarding platform, along with time and labor, could use some customization and setup changes, too. The implementation is very short and limited. **What problems is Paylocity solving and how is that benefiting you?** Paylocity handles storage, legal regulations for payroll, and tax filing, making these processes smoother for us. ### 28. All-in-One HR Solution with Great Pre-Made Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Arturo M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I use Paylocity for HRIS at work and I like it because everything is in one place, making it easier to update employee files, manage onboarding, recruiting, schedules, and time off. I appreciate the various modules it offers, especially for Learning, where I can assign courses to someone, and the HR and Payroll sections, which let me see everything I need all in one place. There are a lot of pre-made reports to choose from, which I find very useful. **What do you dislike about Paylocity?** I have trouble with custom reporting. If I want to figure out something specific, I don't always know the settings and the report produces an empty file. I wish it was more intuitive to use. The premade reports are great, but often when I am running a report I build, I need to go back and redo it a few times before anything is produced. **What problems is Paylocity solving and how is that benefiting you?** Paylocity keeps everything in one place, offers various modules and pre-made reports, simplifies HR and payroll tasks, and lets me assign courses easily. ### 29. Powerful Integrations and Onboarding, but Customer Support Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** They have a lot of capabilities and I love the ability to integrate other sites. I also really like the onboarding feature. **What do you dislike about Paylocity?** The customer service is very lacking. You have a great program but your people take forever to answer the phone, some are very rude and others have simply given us false information to questions about capabilities to get us off the phone. You have to keep calling until you happen to get someone capable or go back and forth with the email service who are usually very nice and better than the phones. We have been left hanging by our **What problems is Paylocity solving and how is that benefiting you?** Streamlining onboarding process and also keeping everything in one place so that multiple people or departments can work on recruiting and those using it don't have to use multiple different applications for different parts i.e. outlook and messenger and a file for notes. I just wish you had the ability to have a form available to be filled out and submitted tot he recruiting team. ### 30. Effective HR Features but Requires Flexibility Improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Jeffrey Reyes E. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I like the reporting features of Paylocity. It's more welcoming than some of the big competitors, which I appreciate. The learning curve was pretty short, and I appreciated that. The initial setup of Paylocity was easy for me and my team. **What do you dislike about Paylocity?** Paylocity has several severe limitations. If we don't use their time and labor tool, we can't manage how many hours employees can use PTO, sick leave, etc. for a single day, and there's no way to track documentation properly. For example, I have to go through each employee's uploaded PDFs to figure out their disciplinary actions and their severity. It also does not support an attendance point system. I feel like I get told 'no' more than 'yes.' We have to have several different time-off leave types for each state and municipality or position, which gets cumbersome. It would be much easier to manage under one leave category with many municipalities instead of having pages worth of leave types. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity for leave type accruals management, employee documentation storage, and compliance. The reporting features are a highlight for me. ### 31. Paylocity--better than I expected but room for improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I’m a new Paylocity user after coming from a very strong ADP Workforce Now platform, and the transition has definitely been a trial by fire. Even though there have been a few hiccups, whenever I call customer service for assistance—usually with unexpected payroll issues—I’m able to reach someone who understands what I’m dealing with and can help me get it resolved. One feature I really love is the garnishment service. It saves me a lot of time and frustration because I can scan the garnishment/child support order, drag and drop it, and then Paylocity calculates the deductions and completes the response forms on our behalf. I’ve also been made aware of other features I’m excited to start using, like the learning module and the ability to set up FAQ responses for employees to use. I’ve only been using Paylocity for about eight weeks, but overall it’s been better than I expected. **What do you dislike about Paylocity?** One thing I’m not a fan of is that the standard approach for getting help is to go to the knowledge base. With other platforms, I’ve been able to share my screen and have someone walk me through system changes; here, I’m either reading directions from a document or having someone on the phone blindly guide me through the process. As I’ve become more familiar with the system, some of it has started to feel intuitive, but certain tasks are still hard to locate and sometimes seem tucked under topics where you wouldn’t think to look for them. **What problems is Paylocity solving and how is that benefiting you?** The Garnishment feature is, by far, the best thing I’ve seen so far about Paylocity. Previously, I would spend a lot of time calculating deductions, then keying those deductions in, setting up vendors in the payroll system to issue payments to, and so on. If the learning system works similarly to the ones I’ve used in the past, I’ll be very happy with it. I’m also aware that, for my CA employee base, I have the ability to set up new-hire processes that include ALL of the required CA handouts. I haven’t initiated this process yet, but I’m looking to do so soon. ### 32. Intuitive Interface and Helpful Support, but Consistency Issues with Case Ownership **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** I like the interface of Paylocity, it's mostly intuitive. I also really like being able to call and have the customer support walk me through any process that I am unsure of. The customer support team is able to mimic my view so they really know exactly what I see to explain the steps. **What do you dislike about Paylocity?** I don't like having to re-explain my story to a lot of people when I don't get a specific support person. Example: the PTO accrual process was not working as expected, every time I called in, I had to re-explain the story of how it does not work for our company. It took a few years to finally get someone to follow through and assign me a specific person to resolve my issue. The hardest part of this issue was that it was year end critical, which is when Paylocity service reps are the busiest. **What problems is Paylocity solving and how is that benefiting you?** Our "problem" with payroll is multi state payroll. Paylocity makes reporting easy by sending the payments to all the allocated agencies without making us login to several portals to complete the schedule (monthly, quarterly or even weekly payments). They also are able to tell us which other local taxes are required for the different states which takes out the guess work and research from our internal team. ### 33. Paylocity: Effortless Payroll with Stellar Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Lori K. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** I like the ease of use and the report writing features in Paylocity. It's great that I can create almost any report that's not standard, and if the information is in the system, I can get it out without having to call or pay for custom reporting. The implementation team was awesome and really helped us create what we needed, the way we needed it, and they got our history transferred over. **What do you dislike about Paylocity?** I dislike the new people search. I preferred the Classic Search **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity for HR/payroll management and employee onboarding. The ease of use and ability to create almost any report without extra costs makes it very valuable. ### 34. Paylocity: Easy to Navigate and Straightforward **Rating:** 4.5/5.0 stars **Reviewed by:** Amber C. | Certified Nursing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Paylocity?** Paylocity is very easy to navigate. It’s straightforward and to the point, and I can quickly find what I’m looking for without any hassle. **What do you dislike about Paylocity?** If there’s anything I dislike about Paylocity, it’s that for certain actions it requires a code to be sent to you. Also, you can’t always update your personal information. For example, if you no longer have access to your old phone number and you’re the only admin, you can’t change it yourself, which means you may be blocked from accessing certain things. **What problems is Paylocity solving and how is that benefiting you?** Paylocity lets us easily onboard our caregivers. It makes the process very easy. ### 35. Reliable HR and Payroll Platform with Strong Reporting Features **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel C. | Analista de desenvolvimento de Sistemas, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Paylocity?** Paylocity makes payroll and employee management much easier by keeping HR, benefits, time tracking, and payroll in one platform. The interface is generally easy to navigate, reporting is flexible, and employees can access important information without needing HR assistance for every request. **What do you dislike about Paylocity?** Some reports can take time to customize, especially when looking for very specific data. Certain workflows require several clicks, and occasional system updates can change where features are located, creating a short learning curve for administrators. **What problems is Paylocity solving and how is that benefiting you?** Paylocity helps centralize employee records, payroll processing, benefits administration, and time tracking in a single system. This reduces manual work, improves data accuracy, and makes it easier for HR teams and managers to access the information they need. The platform has helped streamline routine HR processes and improve overall operational efficiency. ### 36. Clunky Integration, Too Many Manual Steps, and Hard-to-Reach Support **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Paylocity?** I like the look of Paylocity. However, a lot of other features I do not like. I thought the integration was clunky. I work with onboarding and I like that, but there are complications internally and externally. I do not believe that there is an AI / Intelligence feature. I am also not sure about the pricing but our COO went with Paylocity because it was cheaper than Paycom. Overall, the performance of the platform is fine, but, it does sign you out randomly. **What do you dislike about Paylocity?** I think that there are a lot more manual steps, which seems outdated. There is no AI feature for help. Customer service is hard to get a hold of. The implementation team and process did not go great. **What problems is Paylocity solving and how is that benefiting you?** I can't think of any specific problems as we used to use Paycom and we now use Paylocity for all of our hiring, onboarding, and other Hr Processes. ### 37. Seamless Payroll and Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon l. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Paylocity?** I really appreciate how Paylocity integrates with our 401k company, making deductions from employees' pay seamless. It's great that they don't nickel and dime us when extra payrolls need to be processed. The platform is easy to use, especially when cutting payroll on payday. Paylocity’s seamless integrations with outside vendors for employee benefits deductions are a big plus. The customer service is amazing; whenever I call, someone who understands my problem picks up, unlike my previous experience with a competitor where I had to be transferred between multiple departments. Paylocity makes the setup easy, and they were with us every step of the way, ensuring we were ready for the first payroll. We even had multiple meetings to get familiar with using the product before going live. **What do you dislike about Paylocity?** Its hard to say what I dislike since I have had a great experience since I switched over from a competitor. **What problems is Paylocity solving and how is that benefiting you?** Paylocity integrates with our 401k, allowing seamless payroll deductions. It's easy to use with an amazing customer service and no nickel-and-diming. The platform simplifies payroll processing with a step-by-step approach and doesn't require transferring calls for support. ### 38. Amazing Customer Service and Easy Payroll Processing with Paylocity **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly K. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Paylocity?** The customer service at Paylocity is amazing! My phone calls are answered immediately every time, and the account representatives are so helpful and don't rush you through the call. Paylocity also puts a lot of effort into developing their software to keep up with the needs of their clients, which I so appreciate, to make the important work of HR more efficient. Payroll is also very easy to process. **What do you dislike about Paylocity?** The only downside of Paylocity is that if you don't like change, then Paylocity is not for you. You need to be ready for screens to look different and things to work a little differently than they did before. **What problems is Paylocity solving and how is that benefiting you?** Paylocity is integrating AI and that is helping our management team with performance reviews and our HR team with job descriptions. ### 39. Effortless Onboarding and Robust Reporting with Paylocity **Rating:** 4.5/5.0 stars **Reviewed by:** Olga H. | Human Resources Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Paylocity?** I love how Paylocity makes our onboarding process so much smoother and allows us to collect more data from new hires before they even start. The integration with other systems is seamless and has been a huge help. The data analytics and reports are fantastic; it’s so much easier to report out to my executive director and board of directors now compared to our old system, where pulling reports was very time-consuming. I appreciate how easy it is to access information with the dashboard, which shows headcount, terms, hires, turnover, and OT immediately—it's incredible. The initial setup was very easy, and as an HR department of one, I found them very understanding and gentle with me. **What do you dislike about Paylocity?** I get confused sometimes by the different profiles and permissions people have. I struggled a lot with having directors only few certain staff members. They couldn't see them at all or could see people who were not their employees. **What problems is Paylocity solving and how is that benefiting you?** Paylocity smoothens our onboarding, allows data collection before start, integrates well with systems, makes reporting to executives easier, and provides an easy-access dashboard for headcount and other metrics. ### 40. Intuitive Yet Rigid, Needs Flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** John G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Paylocity?** I like that Paylocity is very easy to use and very intuitive. It's a very user-friendly way to reach all of our employees and provide them information. It also streamlines the information flow from recruiting to employment to benefits to payroll. **What do you dislike about Paylocity?** There are issues with payroll rules and pay codes. Paylocity can be too rigid and not flexible when it comes to adapting to company pay and policy rules. The initial setup was a little painful, often feeling like trying to fit a square peg into a round hole. During implementation, we were sometimes told Paylocity didn't have certain capabilities, and we almost terminated our contract during this period. **What problems is Paylocity solving and how is that benefiting you?** I find Paylocity user-friendly for reaching employees with information. It streamlines information flow across recruiting, employment, benefits, and payroll. ### 41. streamlined, and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie J. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Paylocity?** I like the payroll set up, easy to use and not overwhelming **What do you dislike about Paylocity?** Some of the Customer SErvice staff need more education on the products the company offers so they can efficently help the clients. **What problems is Paylocity solving and how is that benefiting you?** I had a huge PTO problem and one young lady really helped but we still had to do a bunch of manual work because a customer service rep didn't give us all the details about the PTO policy ### 42. Exceptional Customer Service, Minor Invoicing Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Patti I. | Accountant II, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Paylocity?** I like Paylocity's customer service because someone is always available to help and they have a thorough knowledge of the product. It's very professional and polite, and a huge time saver since I never have to be transferred when I call for assistance. Their understanding of the product makes Paylocity a breeze. **What do you dislike about Paylocity?** Invoicing was changed from each pay period to a monthly invoice. This is a big adjustment we have had to make on tracking. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity for payroll, especially one-off paychecks. Their customer service is excellent, saving time as I never have to explain my needs repeatedly. They're knowledgeable, professional, and polite, making Paylocity smooth to use. ### 43. Improved Payroll Processing, but Data Integrity and System Sync Need Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Paylocity?** The actual payroll processing is definitely an improvement over ADP. **What do you dislike about Paylocity?** Their system allows duplicate Social Security numbers to be entered or onboarded, which has caused a lot of issues for our company. There are also a few other areas in the system that don’t “talk” to each other, so information doesn’t always carry over as it should. **What problems is Paylocity solving and how is that benefiting you?** We chose Paylocity in 2025 so we could keep all our systems under one company. Onboarding is now a direct feed into our Tracks system at our stores, which has been very helpful. However, it has also caused a lot of problems because it allows duplicate SS to come into payroll. ### 44. Highly Customizable with a Top-Notch Knowledge Base and Expert Support **Rating:** 5.0/5.0 stars **Reviewed by:** Liya L. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Paylocity?** I really like how customizable everything is, especially the knowledge base, and I appreciate that the customer service team is always knowledgeable and helpful when I have questions. **What do you dislike about Paylocity?** Sometimes it takes a bit too long to set things up / figure things out. But that's what the support team is there for... I've learned a lot from them. **What problems is Paylocity solving and how is that benefiting you?** Paylocity makes payroll seamless, customizable, and provides excellent accurate payroll reports. I also like that Paylocity ensures that we follow all legal guidelines. It makes running payroll easy. I've used about 4 or 5 other Payroll softwares, and none compare. ### 45. Fast, Accurate Customer Support When You Need It Most **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Paylocity?** Customer support is fast, information is accurate, help when you really don't know how to do something is available **What do you dislike about Paylocity?** Would like to see assistance in getting state and local payroll taxes set up. Currently there are a few links to where you can get started, but every state has different needs and it can take hours to even wrap your head around what your org actually needs when an employee moves to a new state (particularly in a 100% remote workforce where there are no business operations other than a work from home employee). **What problems is Paylocity solving and how is that benefiting you?** This goes back to customer support from running payroll, help in adding deduction codes, corrections to previous payrolls, it's great to feel like they are a partner. ### 46. User-Friendly and Efficient, but Needs Easier Login **Rating:** 5.0/5.0 stars **Reviewed by:** Anna O. | FMS Service Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Paylocity?** I use Paylocity to clock in and out of my job and find the clock in and out feature very convenient. It's also helpful that it rounds up or down to the next quarter. I really appreciate that I can easily request time off, check my PTO balance, look up my pay stubs for tax purposes, and check my hourly pay rate. The software is very user-friendly and super easy to use. It was extremely easy to set up initially for my team and I. Overall, it's just really great to use, and I really enjoy it. **What do you dislike about Paylocity?** I think the login could be a lot more convenient. It's like a three-step code type system, which I understand for security purposes, but sometimes I get logged out. Also, the password needing to be reset often makes my tasks a little bit tedious. I guess just the IT issues, sometimes if there's a lag or it doesn't work, I'm not sure if that's a Paylocity thing but sometimes that happens. **What problems is Paylocity solving and how is that benefiting you?** I use Paylocity to manage clocking in and out, request time off, and access pay stubs easily. It solves my PTO balance uncertainty and helps track work hours for tax purposes. ### 47. Very user friendly software and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2020 **What do you like best about Paylocity?** Paylocity has fantastic Customer service. Software is very user friendly and customer service will teach anyone what is needed. **What do you dislike about Paylocity?** Finding the report names for what you need. Reports do need to be alittle customizable. I would like to see the report able to be changed to include or exclude certain information that is or is not needed. **What problems is Paylocity solving and how is that benefiting you?** With Covid 19 they have helped me run the correct report. When Paid leave for Minnesota came into play. AL was very helpful in getting the owners information separated from the rest of the employees. ### 48. User-Friendly and Thorough Support with Helpful Integration Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Suzanna G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Paylocity?** It's user friendly and appreciate the updates on possible integrations, customer service support is amazing and thorough, and it's mostly accessible for people who use screen readers. **What do you dislike about Paylocity?** Paylocity is a really great product and is so much easier to use than what we used before. The only thing that I think needs to be done is that the developer(s) should meet with someone who is a screen reader user to ensure that the product is 100% accessible and user friendly. **What problems is Paylocity solving and how is that benefiting you?** We have been able to shift to staff clocking in and out in a more simple way allowing us to increase accountability and performance and presence at work. It has also allowed us to be able to track leave time more accurately.. ### 49. Intuitive, Reliable HR Solution with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Josephine G. | Payroll Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Paylocity?** I love how easy Paylocity is to use. Everything is trackable and the support is always available when needed. The initial setup was amazing and very detailed, with answers to every question and a lot of training sessions. **What do you dislike about Paylocity?** I only wish once payroll is processed, we could see the agents' paystub before the payroll date. **What problems is Paylocity solving and how is that benefiting you?** I find everything is trackable, and support is always available when needed. ### 50. Paylocity’s App Delivers a Great End-User Experience for On-the-Go Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa C. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Paylocity?** I love the end-user experience. We chose Paylocity because we wanted an app with more and better features for our employees. We know most people prefer using apps, and many of our employees are on the go, so it’s especially helpful when they’re out of the office. With the app making so much possible, they really don’t have an excuse not to get things done anymore. **What do you dislike about Paylocity?** The time-off feature is a pain. We were used to real-time accruals with our previous system, so this has been frustrating. I understand that an update is supposed to be coming soon, and we’re excited for that improvement. Another drawback is that we have less control over certain parts of the system than we did with our old provider, especially when it comes to benefits administration. I'd like to get some of that control back instead of having to reach out for these things. **What problems is Paylocity solving and how is that benefiting you?** They’re improving the time-off feature, which is huge for us. Our employees were used to a system that handled time off well, so reducing that confusion is a big plus. We’re also excited about how the payroll onboarding feature works. It’s designed to be completed BEFORE the employee starts, rather than after, which is what we were dealing with previously. That shift in the process helps guide employees through everything we need them to do, so nothing falls through the cracks. We’re loving the E-Verify feature as well. It has dramatically improved the time it takes to complete I-9s and removed obstacles for remote workers. Another thing is the performance reviews. WOW is that an improvement. The time it took for me to build a review with all new questions and rating scale and launch it from having zero previous experience was incredibly fast, maybe an hour or two at most. ## Paylocity Discussions - [Can I use paylocity at home?](https://www.g2.com/discussions/can-i-use-paylocity-at-home) - 27 comments, 7 upvotes - [How many virtual cards can I use at one time?](https://www.g2.com/discussions/how-many-virtual-cards-can-i-use-at-one-time) - 3 comments, 2 upvotes - [What's the best way to know all the state taxes are filed and know which ones Paylocity doesn't?](https://www.g2.com/discussions/what-s-the-best-way-to-know-all-the-state-taxes-are-filed-and-know-which-ones-paylocity-doesn-t) - 1 comment, 2 upvotes - [International bill payments?](https://www.g2.com/discussions/50622-international-bill-payments) - 2 comments, 2 upvotes - [Posting amortization entries with schedules from NetSuite](https://www.g2.com/discussions/39604-posting-amortization-entries-with-schedules-from-netsuite) - 2 comments, 2 upvotes - [View Paylocity pricing details and edition comparison](https://www.g2.com/products/paylocity/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+18%3A42%3A44+-0500&secure%5Bsession_id%5D=e16e76eb-48b4-44bc-afb4-4c50ff272413&secure%5Btoken%5D=23174aefe264183b24b5b6fab017307d6764d20aac4a5a0759bf754a25ccadfd&format=llm_user) ## Paylocity Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews) - [AirMason](https://www.g2.com/products/airmason/reviews) - [Alerus](https://www.g2.com/products/alerus/reviews) - [Altametrics](https://www.g2.com/products/altametrics/reviews) - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [BenefitMall EmployerFocus](https://www.g2.com/products/benefitmall-employerfocus/reviews) - [benefitsCONNECT](https://www.g2.com/products/benefitsconnect/reviews) - 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[ZayZoon](https://www.g2.com/products/zayzoon/reviews) ## Paylocity Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Automation** - Process Automation **Setup** - Data - Approvals - Alignment **Planning** - Processes - Contracts - Content - Requisition **Basics** - Reporting - Interoperability - Performance **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Platform Basics** - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Management** - Approval - Communication - Documents - Receipt of Goods **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Performance** - KPIs - Benchmarks - Forecasting - Savings **Execution** - Sourcing - Purchasing - Invoicing **Additional Functionality** - Dashboard - Cloud - Mobility **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling ** Type** - On-premises solution - Cloud-solution **Planning** - Processses - Contracts - Content - Requisition **Goals** - Goal-Setting - Company Goals And OKRs **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization **Generative AI** - AI Text Summarization **People Analytics - Employee Experience Software** - Action Plan - Productivity **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Analytics** - Visibility - Performance - Spend **Content** - Automation - File Sharing **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Platform Performance** - Reporting - Monitoring ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Invoice Management** - Capture - Supplier Portal - Repository **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Payment Cards** - One-time Virtual - Recurring Virtual - Physical **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Job Content Creation** - AI-Generated Job Descriptions **Client Invoicing** - Invoice Creation and Delivery - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Supplier Management** - Evaluation - Selection - Risk Management **Data** - Dashboards And Reports - Historical Data **Reporting** - Real time - Multiple Views - Export - Budgets **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Procure to Pay** - Multi-step Planning - Autonomous Task Execution - Proactive Assistance **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **LMS Marketplace** - Course Marketplace **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Execution** - Sourcing - Purchasing - Invoicing **Payment Types** - AP Automation - E-Commerce - Retail **Payments** - Vendor - Recurring - Employee Reimbursements - ACH **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Interface** - Multilingual **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Fraud & Risk Management** - Notifications - Unique Cards - Controls **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Agentic AI - Enterprise Payment** - Adaptive Learning **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Supplier Information** - Profiles - Qualifications - History **Agentic AI - Spend Management** - Proactive Assistance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Paylocity Alternatives - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,285 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - 4.0/5.0 (1,560 reviews)