Paylocity Reviews & Product Details

I find Paylocity easy to manage and use, which simplifies processing payroll significantly. The software excels in organizing and structuring files and records effectively, solving a critical problem for my HR operations. Additionally, I appreciate how it handles employee records, the onboarding package, and the termination processes smoothly. The initial setup was straightforward and hassle-free, which made transitioning to Paylocity very convenient. This ease of use and setup, combined with the efficient processing of essential HR tasks, makes Paylocity a valuable asset to my team. Review collected by and hosted on G2.com.

I dislike how Paylocity handles PTO and vacation accruals. Sometimes, because of other rules implemented within the system, it clears an employee's available hours, which can be problematic. Review collected by and hosted on G2.com.

So easy to use an employee and as the payroll & HR manager. Customer service is A+. No matter what I call for they are always able to fix or assist with any issues I might be having. I am in Paylocity daily. Whenever I on-board a new employee, I am able to set them up in Time & Labor and to see their PTO days, etc. Review collected by and hosted on G2.com.

Nothing, I wish everyone used it. I love Paylocity! Review collected by and hosted on G2.com.

The ease of the software and the fact that it is Cloud based and you can log in anywhere. The software is easy to use and navigate. Customer support is there when you need them. Review collected by and hosted on G2.com.

Not always being able to find the report you want to run. Sometimes you need to create a whole new report. Review collected by and hosted on G2.com.

We've always been able to have a reliable tracking on the company's money spending and expenses thanks to airbase. Our whole team is able to use it every day in our operations.

It's super user friendly and even easier to implement for large groups of people - it's self explanatory interphase becomes ideal for every day use. Which has made the integration to our processes no other thing than incredibly smooth.

Last but not least, if you ever have a question their amazing customer support staff is incredibly helpful start to finish! Review collected by and hosted on G2.com.

I honestly cannot think of anything that I've disliked so far. However, sometimes I've found a little challenging to group each individual category. Review collected by and hosted on G2.com.

Customer service. Their platform can do so much -- from payroll to scheduling, onboard services and HR support -- but all those features can sometimes be hard to navigate. Every time I have a question, a customer service rep has the answer -- right away! Review collected by and hosted on G2.com.

Price point. As our business has grown, the cost to continue operating with Paylocity as our platform has become more difficult Review collected by and hosted on G2.com.

The Live Customer Service / AI integration for Help topics, and most importantly, how fast they are evolving the software to our needs. They really listen to their clients. Review collected by and hosted on G2.com.

We have 13 companies under the company set, so we must always consider the functionality as it relates to leaders working and supervising in other companies. We have successfully integrated all functionality. Review collected by and hosted on G2.com.

I appreciate Paylocity's automation capabilities. The system significantly outperforms manual systems, providing a streamlined and efficient process across various functions such as recruiting, onboarding, benefits, and payroll. By automating these processes, Paylocity helps reduce the potential for human error and saves considerable time, allowing me to focus on more strategic tasks. This efficiency not only enhances productivity but also improves the overall functionality of managing HR-related tasks within the organization. Review collected by and hosted on G2.com.

I find the self-help documentation inadequate, which makes it difficult to resolve issues independently. Additionally, the support staff sometimes lack the necessary knowledge to assist effectively. Review collected by and hosted on G2.com.

The customer service is top-notch! They're always quick to respond to calls or emails. I also especially like how user friendly the website is. It's so clean and easy to use, plus fast! Review collected by and hosted on G2.com.

I would like if the knowledge base was easier to navigate from the search bar. Review collected by and hosted on G2.com.

Paylocity has provided excellent service from their service team. The site is quite easy to navigate and most everything we need is readily available at any time. Review collected by and hosted on G2.com.

There are some fields that aren't quite as easy to locate as others, but most things can be found by using an AI agent. Review collected by and hosted on G2.com.

The customer service is the best. They get back to you with some type of answer within 24 hours, even if it is to let you know that they received the request and are working on it, unlike some other software's, where you have to keep emailing to find out the status. Review collected by and hosted on G2.com.

We have been with them for almost a year now and I don't think I have found anything yet that didn't fit our needs. Review collected by and hosted on G2.com.