---
title: Paylocity Reviews
meta_title: 'Paylocity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 6156 reviews by the users' company size, role or industry
  to find out how Paylocity works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 6156
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Paylocity Reviews
**Vendor:** Paylocity  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 6,156
## About Paylocity
Paylocity is an award-winning HCM platform that brings HR, Finance, and IT together in one connected system, covering payroll, benefits, talent management, time and labor, spend, and IT provisioning on a single employee record. Cut manual HR tasks, run payroll faster, and get new hires up and running sooner. Get full visibility across expenses, accounts payable, corporate cards, and procurement in one place. Automate account creation and manage IT provisioning without juggling separate systems. AI is built into everyday workflows across all three. Policies, approvals, and workflows stay in lockstep as people join, move, and grow. Paylocity accompanies its clients on the journey to build great workplaces and help every employee do their best work.



## Paylocity Pros & Cons
**What users like:**

- Users find Paylocity to have **ease of use** , especially after training and during invoice reconciliation processes. (1347 reviews)
- Users appreciate the **helpful customer service** of Paylocity, providing assistance and support when needed. (660 reviews)
- Users appreciate the **helpful customer support** of Paylocity, enhancing their payroll experience with valuable assistance and resources. (602 reviews)
- Users appreciate the **intuitive navigation** of Paylocity, making it easy to find information and complete tasks. (562 reviews)
- Users find Paylocity to be a **simple and user-friendly solution** for managing expenses and integrating with other software. (552 reviews)
- Efficiency (463 reviews)
- Users commend Paylocity for its **streamlined payroll management** , highlighting ease of use and comprehensive automation. (455 reviews)
- Users appreciate the **seamless integrations** of Paylocity, enhancing efficiency in payroll and HR processes. (433 reviews)
- Features (417 reviews)
- Payroll Ease (387 reviews)

**What users dislike:**

- Users report **poor customer support** , experiencing long wait times and lack of direct access to assistance. (483 reviews)
- Users often find **missing features** in Paylocity, leading to frustrations and inefficient workflows during critical tasks. (333 reviews)
- Users find the **learning curve steep** with Paylocity, citing outdated software and lack of support for new users. (318 reviews)
- Users express frustration with **limited features** in Paylocity, wishing for better admin controls and customization options. (251 reviews)
- Users report **poor support services** , facing long wait times and inconsistent resolutions from customer service representatives. (245 reviews)
- Users find Paylocity to be **time-consuming** and inefficient, often leading to frustration and errors in reporting. (240 reviews)
- Users find Paylocity to be **not intuitive** , struggling with navigation and needing better reporting options and scheduling features. (238 reviews)
- Limited Customization (221 reviews)
- Not User-Friendly (218 reviews)
- Payroll Issues (211 reviews)

## Paylocity Reviews
  ### 1. Absolute Nightmare - Cost Us $90,000 in Fines. If I could give 0 stars, I would.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Eugene T. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Paylocity?**

nothing helpful comes to mind. Don't like anything.

**What do you dislike about Paylocity?**

My experience with Paylocity has been nothing short of a disastrous administrative nightmare. If I could give this company a zero-star rating, I absolutely would.

To start, their customer service is shockingly unprofessional. Their representative, Kaleb Whittekiend, had the audacity to call me at 6:00 AM. Not only was the timing wildly inappropriate, but he was also incredibly rude, obnoxious, and completely useless in actually resolving any of our issues.

The entire implementation process was completely butchered from the start. We relied on them as our professional payroll provider during a transition, and their team failed to bring a massive, critical tax registration issue to our attention. Because of their sheer negligence and incompetence in handling our California EDD account, they defaulted to submitting our tax payments via paper checks without our knowledge or authorization, violating state electronic filing mandates.

This catastrophic failure in their system and communication directly resulted in our company being slammed with nearly $90,000 in EDD noncompliance penalties and a subsequent bank levy. We trusted them to handle our payroll and tax compliance, and their botched implementation cost us tens of thousands of dollars.

This is by far the worst payroll transition and customer service experience I have ever encountered. Stay far away from Paylocity unless you want to pay the price for their catastrophic mistakes.

**What problems is Paylocity solving and how is that benefiting you?**

nothing helpful. only headaches. I wish i never signed up with them.

  ### 2. Challenging Setup, Unreliable Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Marissa M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I find the recruiting feature to be good. Also, clocking in and out is easy.

**What do you dislike about Paylocity?**

The support team needs work. There are some good project managers but sometimes, I end up coming up with a solution for problems. Our specific account manager is never available. I have been working on one problem for almost a month and have had to repeat myself almost every time I reach out. The system's reports were wrong at one point, and the response we received was 'we know but there's nothing we can do.' We started integration with time and labor, and they set up our timecodes wrong, and they still have not corrected this. The initial setup was not easy.

**What problems is Paylocity solving and how is that benefiting you?**

Clocking in and out is easy, but other features are not user-friendly.

  ### 3. Please Stop Changing Everything And Go Back To Orange

**Rating:** 1.0/5.0 stars

**Reviewed by:** Ali P. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about Paylocity?**

The reports and report builder.  I can run any data I want or if they do not have the report, it's easy to build any report I want to run.

**What do you dislike about Paylocity?**

They keep changing everything too much.  When something works fine, there is no need to change.  I hate how they changed all of their colors from orange to black.  The colors are so depressing when trying to do payroll.  I also hate how talking to an employee at paylocity, they won't help you and try to get you to read some peak article that still doesn't help.

**What problems is Paylocity solving and how is that benefiting you?**

The only new change I am excited about it they are bringing changes to the mobile app where employees can change their direct deposit themselves and not have to log in on a computer or have me do it.

  ### 4. Extreme pain during implementation, a clunky, ineffective, time consuming tool the rest of the time

**Rating:** 0.0/5.0 stars

**Reviewed by:** Michael F. | Chief Financial Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

At this point nothing. Cost is bad, service is bad and software is bad. There is nothing to like

**What do you dislike about Paylocity?**

A year in to our relationship and couldn't be more disappointed. First off our account manager dropped us after 4 months saying he would be with us the whole way. He is still at the company just not servicing our account so nice bait and switch there.

They told us a bunch of things during our implementation that were not true. We even caught them pretty clearly in a lie and they tried to gaslight us saying "I know it is confusing but that was not the intent" even though it was said extremely plainly. They ended up giving us a discount for the pricing discrepancy but kept saying they were not admitting they were actually incorrect.

Had to take tax payments away from them on the first payroll because they handled it wrong.

You never get your actual account manager when you call support it is always some random and you have to pray they are helpful (about 10% of them are). Today the agent on the phone told me I should not change the settings for employee account permissions because it doesn't actually work and will create problems and that I should instead reach out to the security team as they cannot change the settings. The security team has a response time of 3-5 business days..... Now my employee cannot run payroll till they get back to us.

Every time you ask them about something "oh they just told us that is how it is set up and we cannot change it". $15k a year to just have nothing work

**What problems is Paylocity solving and how is that benefiting you?**

Timeclocks is the only thing they are doing semi effectively and even that is requiring a bunch of manual fixing

  ### 5. Disappointing Experience, Zero Support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Amanda A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about Paylocity?**

Nothing. The whole thing has been a nightmare and I have no options. Zero support

**What do you dislike about Paylocity?**

I find Paylocity to be awful with no service or support. We were sold this product as a better solution to our HRIS needs, but it has been nothing but a disaster with total self-implementation and zero support before or after. The salesperson lied about the support we would receive, and attempts to escalate issues have gone unanswered for over six months. The promised services for HR and Payroll do not deliver. The reporting, which was supposed to be a robust, customized solution, is confusing. There's absolutely no support in learning the system, dealing with problems, or finding responses to issues. I can't get anyone at Paylocity to return my calls or emails. Also, promised integrations can't be done. The initial setup was very difficult, and I've had to figure out everything on my own.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity offers no service or support and fails to deliver on its claims, particularly for HR and Payroll needs. Implementation was self-driven without adequate assistance, and the promised integrations can’t be done.

  ### 6. Incredibly disappointing and frustrating.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about Paylocity?**

There is a lot of features available however it is way too complicated to learn and you receive inadequate help.

**What do you dislike about Paylocity?**

Lack of support from knowledgeable staff. Outdated help articles. Poorly trained support personnel both in customer service skills and in product knowledge. Very slow to get issues resolved. High turnover. Lack of accountability taken when implementation set us up incorrectly. Misleading sales process about the level of support we would receive.

**What problems is Paylocity solving and how is that benefiting you?**

Using paylocity has probably helped in some ways but the negative experiences stand out so much that I just feel like there has been no benefit.

  ### 7. Plagued by Errors and Complex Setup

**Rating:** 0.5/5.0 stars

**Reviewed by:** Audrey L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Paylocity?**

The training and onboarding. Payroll and Time & Labor are terrible, making mistakes with PTO tracking and labor allocations that no one can fix.

**What do you dislike about Paylocity?**

There are many errors, particularly with the payroll software making mistakes in tracking employees' PTO and sick time. It often doesn't get it right, and we've had to manually correct it. The system doesn't recognize all labor allocations for staff, which are crucial for our grant accounting, forcing us to do manual journal entries. We've had to reach out to customer service multiple times, and the issue remains unsolved. Changes were made to our W-2 settings without our consent, leading to significant errors. The initial setup of Paylocity was very difficult.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps us track training, automate onboarding, and process payroll, timesheets, and attendance.

  ### 8. Disappointing Integration & Poor Onboarding Experience

**Rating:** 0.5/5.0 stars

**Reviewed by:** Rob R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Paylocity?**

I like that Paylocity has an adequate UI.

**What do you dislike about Paylocity?**

Most of the system doesn't work very well. All the different tools seem very siloed and they don't seem to talk to each other. Everything seems to require a service ticket. The onboarding was extremely rough and our state tax filings don't seem to ever be correct. The implementation specialist was very disorganized and did not take input. It took many rounds and caused many different errors, making the onboarding process unnecessarily difficult. The connection with any external system seems very basic and lacks any advanced features.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps us maintain our employees and run payroll and benefits.

  ### 9. Great Integrations, but Service Continuity and Ticket Resolution Need Work

**Rating:** 0.5/5.0 stars

**Reviewed by:** Melissa S. | Human Resources Manager, US, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2026

**What do you like best about Paylocity?**

integration of systems make it user friendly

**What do you dislike about Paylocity?**

lack of continuity of service and full
ticket resolution

**What problems is Paylocity solving and how is that benefiting you?**

reports and payroll when ffields are correct and all is well

  ### 10. Disappointing Support and High Setup Difficulty

**Rating:** 0.5/5.0 stars

**Reviewed by:** Francheska R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Paylocity?**

I like the Community Page on Paylocity. I appreciate that we can write on the community page and everyone sees it and can interact. It's beneficial for interacting with employees.

**What do you dislike about Paylocity?**

The wait time when calling Paylocity is insane, and the representatives are not educated to give correct answers. Some are very rude and sound like they don't want to be at work. Since we started with Paylocity, we've had many problems, and my team often figures stuff out on our own. Sometimes I prefer not to call in at all to avoid a rude representative who doesn't help. Paylocity is not a good payroll company and needs to do better. The initial setup was hard.

**What problems is Paylocity solving and how is that benefiting you?**

None

  ### 11. It's okay. Some features are fine, while others don't work the way you expect

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Paylocity?**

The ACA reporting section is nice and easy. I also think the data insights is very helpful and a good way to get a quick look at company data.

**What do you dislike about Paylocity?**

Reporting is not always accurate. I wish supervisors could send the performance revies of their direct reports to other managers for collaboration (Currently i have to assign another reviewer manually). You can't future date payroll things, or it will throw off the current payroll. We currently have HR& Payroll and Bwsift (benefits on separate platform) The two teams HR&P and Benefits don't talk to each other. When I ask one a question, they will say that's a benefits question and won't offer further assistance or even copy in the benefits team. We are trying to implement the Ben Admin through Paylocity to get rid of Bswift, but we can't even get a call with the Benefits team to do this. Our sales rep tried to get us a call, but we've been ghosted and they won't respond to our emails. 
I also don't like how you can't do many back-end things yourself. You have to put in a ticket for a rep to do it, and sometimes they don't understand, they don't do it correctly, or it messes other things up.

**What problems is Paylocity solving and how is that benefiting you?**

I'm not sure what this question means. Not everything is user friendly. WHen i call in for support, they usually don't know the answers either so I don't usually trust them.

  ### 12. Needs Significant Improvements in Time and Attendance

**Rating:** 0.5/5.0 stars

**Reviewed by:** Karma H.

**Reviewed Date:** February 12, 2026

**What do you like best about Paylocity?**

I like how Paylocity makes submitting payroll easy and takes care of the monthly and quarterly taxes. I really like the HR platform and payroll side of Paylocity, as the HR platform allows for everything to be stored in one place and is fairly user-friendly.

**What do you dislike about Paylocity?**

I'm really frustrated with Paylocity's time and attendance features. Time and attendance don't work well for me at all; nothing maps correctly during setup, and the team couldn't build the necessary pay codes for staff. This means I have to go in and make amendments every payroll. Also, the initial setup was not easy, and Paylocity couldn't accommodate many of the different pay codes we needed.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity makes submitting payroll easy and manages the monthly and quarterly taxes. The HR platform centralizes information, making it user-friendly.

  ### 13. Implementation Woes and Poor Support Undermine HR Automation

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Paylocity?**

This tool tries to automate HR workflows, but I find it quite clumsy. However, it does manage to work at times.

**What do you dislike about Paylocity?**

The implementation process has been a complete disaster. The employees seem poorly trained and are so narrowly focused that they lack a real understanding of the subject matter. They appear to have no grasp of how the system is actually used in practice. I can't even obtain basic information, such as which fields are available. The training consists of watching a video and reading an article that often doesn't apply and is frequently outdated. When I have questions, I'm told to wait until the next week's meeting, where I have just one hour to get answers. We ended up delaying our initial live payroll four times. There is no real consulting available, as the employees themselves don't seem to understand their own system. It's astonishing that one of the largest HR systems can operate this way—it truly boggles the mind!

**What problems is Paylocity solving and how is that benefiting you?**

Not sure yet.  We need to get through implementation.

  ### 14. Unresponsive Support, Outdated System

**Rating:** 0.0/5.0 stars

**Reviewed by:** Sophia T. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Paylocity?**

Nothing.

**What do you dislike about Paylocity?**

I don't like Paylocity at all. They make my life miserable and don't respond to me. They unenroll my staff from health insurance and take away a lot of money from them. The training, direct support, and legal aspects need serious improvement. Nothing about the system works well—it feels outdated and miserable. Switching to Paylocity was the worst decision I've ever made. The initial setup was incredibly difficult and took two years.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity makes my life miserable, doesn't respond to me, unenrolls my staff from health insurance, and takes away money from staff.

  ### 15. Lack of follow through and poor customer support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Paylocity?**

The Community feature in Paylocity has been a great communication tool for our organization.

**What do you dislike about Paylocity?**

The lack of customer service. Paylocity rarely follows through and they almost never communicate in a timely manner concerning updates for issues that need to be resolved. Their employees are almost always unprofessional and unable to provide solutions. We rely on Paylocity to help run our business, and it's disappointing how difficult that has become due to inefficiencies in the product and lack of support and communication from Paylocity customer service.

**What problems is Paylocity solving and how is that benefiting you?**

N/A

  ### 16. Good Reporting, But Lacks Consistency in Support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Mark B. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Paylocity?**

I like the options of reports and the ease of running reports in Paylocity. Running reports allows for accuracy and reduces the time needed to manually calculate numbers. Implementation was pretty simple and the team that handled that was amazing.

**What do you dislike about Paylocity?**

I'm not happy with the frequent turnover of dedicated account managers. I've had six account managers in the last 30 months, which means I average a new account manager every five months. Consistency is what makes winners champions and Paylocity lacks consistency.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity helps me with payroll and offers options for reports, making it easier to run them and ensuring accuracy while saving time on manual calculations.

  ### 17. Run don't Walk - Paylocity is not a Payroll company that offers support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Angela H. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Paylocity?**

Absolutely nothing, the entire experience has been a complete disaster

**What do you dislike about Paylocity?**

They lied about the products the implementation has been terrible and there is ZERO support.

**What problems is Paylocity solving and how is that benefiting you?**

None, they have made the payroll processing experience worse.

  ### 18. Cumbersome Processes and Error-Prone Features Need Improvement

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Paylocity?**

Courtney Everly-Hulme is the best! Always helpful when needed

**What do you dislike about Paylocity?**

I9's can't be redone just by section 2, the applicant must do everything over again if there is an error, and the auto fill in on the documents has lots of errors.
Too many clicks just for simple EAFs, and when transferring someone store location needs changed in 2 different places.
In community you can not remove someone from a smart group that was manually added, you basically have to delete the group and start over.
Nothing on the face of the app to show if you missed a communication!
You can not zoom in on pictures and or reports when using the app.
When using the app you can not access the customized journals (this happened after the last update).
Plenty more but I will stop there

**What problems is Paylocity solving and how is that benefiting you?**

It works, but not effectively and only after almost a year of working with them to improve functionality

  ### 19. Frustrating Experience with Poor Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Alyssa C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Paylocity?**

Payroll feature

**What do you dislike about Paylocity?**

Customer service is horrible and not personalized at all. Account managers are not personalized with their accounts and reps do not care at all about the clients calling in. Reporting and custom reporting are unreliable and very inconsistent. Support follow-up is often severely delayed and incomplete. Some workflows require too many manual workarounds instead of being intuitive or automated.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity manages payroll processing, centralizes records, and streamlines time tracking, onboarding, and benefits, reducing manual work.

  ### 20. Challenging Setup, Poor Usability

**Rating:** 0.5/5.0 stars

**Reviewed by:** Arash M.

**Reviewed Date:** December 10, 2025

**What do you like best about Paylocity?**

Nothing

**What do you dislike about Paylocity?**

Paylocity is one of the worst payroll platforms I have ever used. I constantly run into login issues—my credentials are frequently marked as invalid, forcing me to reset my password repeatedly for no legitimate reason.  Managing direct deposit is especially frustrating. Adding or removing bank accounts is a poor and overly complicated experience that feels unnecessarily difficult.  I have previously used ADP and Rippling and never encountered these kinds of issues. Both platforms are far more reliable and user-friendly. Unfortunately, Paylocity falls short in usability and overall user experience, and I would not recommend it.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity is one of the worst payroll platforms I have ever used. I constantly run into login issues—my credentials are frequently marked as invalid, forcing me to reset my password repeatedly for no legitimate reason.  Managing direct deposit is especially frustrating. Adding or removing bank accounts is a poor and overly complicated experience that feels unnecessarily difficult.  I have previously used ADP and Rippling and never encountered these kinds of issues. Both platforms are far more reliable and user-friendly. Unfortunately, Paylocity falls short in usability and overall user experience, and I would not recommend it.

  ### 21. Confusing Interface and Poor HRIS system

**Rating:** 1.0/5.0 stars

**Reviewed by:** Sandy G. | Fractional Human Resources Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Paylocity?**

Unfortunately there is not much I like about Paylocity.  As an HR person, your product makes no sense.  It is actually the worst platform I have ever worked on.

**What do you dislike about Paylocity?**

Everything.  The way it section is set up, the fact that the system is not smart enough to understand that when an employee is going out on leave at a future date that the person is still active till that date.  I could go on forever.

**What problems is Paylocity solving and how is that benefiting you?**

It does not meet any of my objectives and find it to be one of the worst systems I have worked on.  The fact that we can't even create our own PTO plans and I spent hours working with someone to send it in to create for me to then review-what a waste of time.  Like I said earlier, I could go on forever.

  ### 22. Great Onboarding, But Reporting and Recruiting Need Major Improvements

**Rating:** 0.5/5.0 stars

**Reviewed by:** Crystal R. | Director of Human Resources, Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Paylocity?**

The best thing about Paylocity is the onboarding experience.

**What do you dislike about Paylocity?**

Reporting, recruiting module, ability to bulk download after transition, company code set up for multi company set up.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity works well out of the box—if your business isn’t very complex, it can be a great fit. But if you’re growing and your needs are becoming more complex, it doesn’t feel like a great investment.

  ### 23. Over promise, under deliver

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about Paylocity?**

One platform for Recruiting, HR, Payroll, and Benefits

**What do you dislike about Paylocity?**

There are dozes on 'system errors' that are not resolved for months or ever (my current exp at a new customer), implementation was not complete prior to moving to service, every enhancement request is declined, integration required an excess amount of involvement and took a very long time.

**What problems is Paylocity solving and how is that benefiting you?**

We joined Paylocity to simplify the number of softwares we used, however, it is a highly disfunction so is actually make more work then the 3 softwares we previously had that specialized in their area.

  ### 24. Paylocity Wire Team: Unreliable, Error-Prone, and Operationally Risky

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2026

**What do you like best about Paylocity?**

The payroll platform itself is user-friendly, with modern features that allow for efficient payroll management and employee record tracking. The system provides useful functionality for calculating wages, managing deductions, and generating reports.

**What do you dislike about Paylocity?**

Wire Team Reliability – Repeated delays in processing wires, often last-minute, creating operational and financial risk.

Transactional Errors – Frequent mistakes in wire transfers requiring immediate intervention by our team to prevent payroll delays.

Poor Communication and Escalation – Updates are reactive rather than proactive, and escalation paths are limited or unresponsive, leaving issues unresolved.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity’s platform automates payroll calculations, manages employee records, tracks deductions, and generates reports. This functionality helps streamline payroll operations, reduces manual calculation errors, and provides our organization with a centralized system for managing employee compensation efficiently. Despite issues with the wire team, the platform’s core payroll features are useful and provide operational benefits.

  ### 25. Cumbersome Platform with Poor Support and Usability Issues

**Rating:** 0.5/5.0 stars

**Reviewed by:** Roy O. | EVP/Cashier &amp; HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 31, 2025

**What do you like best about Paylocity?**

Nothing. We spend an inordinate amount of time babysitting the platform. For company of 330 it takes 3.5 people just run this application.

**What do you dislike about Paylocity?**

Everything. Support gives conflicting information. So many special areas and none speak to the other. The platform is not at all intuitive for EE nor Administrators. Does not understand the concept of non-cash taxable benefit. 2 days, 2 calls over 2 hours each and still not right.

**What problems is Paylocity solving and how is that benefiting you?**

None. Just makes more problems. Still using paper because onboarding doesn’t work.

  ### 26. Easy Payroll Setup, but Terrible Customer Service and Unhelpful Support

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Paylocity?**

The online system is easy to use as far as employee setup and payroll processing

**What do you dislike about Paylocity?**

The Customer Service is terrible. Whenever you call you can never reach your designated Account Manager and are rerouted to a service member that is unknowledgeable about the steps to resolve your issue

**What problems is Paylocity solving and how is that benefiting you?**

It is an overall good software and processes the payroll well and handles our payroll taxes as well

  ### 27. Would not recommend.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2026

**What do you like best about Paylocity?**

The way it mimics ADP with the show/hide numbers when viewing the account.

**What do you dislike about Paylocity?**

No service whatsoever.  I "forget my password" and trying to reset it is impossible.  No email received in "5 minutes".  No text received in "5 minutes".

**What problems is Paylocity solving and how is that benefiting you?**

None at the moment.  I cannot log in.

  ### 28. Poor Support and Serious Tax Handling Issues

**Rating:** 0.0/5.0 stars

**Reviewed by:** Grant C.

**Reviewed Date:** December 22, 2025

**What do you like best about Paylocity?**

Nothing

**What do you dislike about Paylocity?**

The customer service is extremely poor, and they don't complete what they are hired to do. They file state tax returns late and don't submit payroll liabilities, leading to multiple penalties, late fees, and interest. I'm unable to communicate directly with the 'Tax Team' to resolve issues. I've had to pay state agencies directly because even when Paylocity takes the funds from my bank account, they don't always file or pay as required, causing me to double pay. The initial setup was horrible. I am extremely unlikely to recommend Paylocity; I'd tell people to stay away.

**What problems is Paylocity solving and how is that benefiting you?**

They are not solving them.  They keep "escalating" and contacting others but with no resolution.

  ### 29. Great for AP Management, Acceptable for Expense Reports, Horrible for Card Reconciliation

**Rating:** 1.0/5.0 stars

**Reviewed by:** Amie J. | VP of Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Paylocity?**

Accounts Payable module works great. Vendors are able to manage themselves, which is a lovely feature.  Routing for approval and paying within Airbase is simple.

**What do you dislike about Paylocity?**

1. Onboarding was insanely painful.  We signed up right as Airbase got bought by Paylocity and it was a disaster in changed policies/practices, etc.  Our onboarding took nearly 5 months from signing to being able to use. 

2. We were sold on Airbase because we wanted to continue to use our corporate Amex cards within Airbase, and were ensured we were able to do this.  Were told Airbase had "all the functionality of competitors Expensify and Ramp".  We were sold a huge lie.  The corporate card function is pathetic - see below.  I'm only outlining the bigger problems; there are countless other UI/UX issues that make the product annoying but not impossible to use. 

CARD RECONCILIATION ISSUES: Note: We use Amex cards, imported into Airbase. I can't speak to Airbase's own cards, although I imagine functionality is the same as below. 

1. BIGGEST ISSUE:  When reviewing submitted transactions, YOU CANNOT REJECT A TRANSACTION BACK TO EMPLOYEE/TEAM MEMBER.  So "send for approval" isn't for approval.  You can't reject. 
--> If coding is wrong, accounting team needs to change MANUALLY instead of sending back to submitter. 
--> If receipts aren't acceptable, you need to obtain proper receipts outside of Airbase.  You cannot replace the receipt. 
--> If notes/comment aren't correct, you cannot change them (or send back to user to change)

2. ANOTHER HUGE ISSUE:  Card transactions by default are AUTOMATICALLY synced to your Accounting System AS BILLS in Airbase.  Meaning in your Bills module (in Netsuite, in our case), you have a mess of $2 parking charges, and thousands of line transactions as bills. 
--> They also 'automatically' make a 'payment' in your accounting system, which makes a mess when reconciling the TRUE credit card payment. 
--> because it is auto-sync by default, it pulls in IMPROPER CODING bc employees aren't given a chance to update.  Terrible. 
--> They are unable to sync to the Credit Card Module, or even sync as Journal Entries, like other competitors (and as promised).
--> If you want to avoid this, the only option is to manually export/import into your software, but their reporting is TERRIBLE (even they have stated as much) and there is no report where you can accurately pull all the information you need via CSV.  You need to pull 2 reports, marry them together, and manually import to your accounting software.  Once done, there is no way to quickly sort by 'approved' and mark all as manually sync'd - you need to do in small batches.  This bandaid process takes at least 3-4 hours. 

3. HUGE ISSUE #3: THERE IS NO WAY TO REQUIRE EMPLOYEES CODE CREDIT TRANSACTIONS.  If they got credited for a flight, the transaction DOESN'T EVEN SHOW UP FOR THEM TO SUBMIT FOR REVIEW/APPROVAL. 
--> If that transaction was to hit a certain project, Class, or division,  the employee won't submit anything unless you manually request information outside of Airbase on the coding, and manually add to your accounting software. 
--> So if an employee says "a credit is coming through", you'll see it on your ccard statement  but never submitted for coding/approval. 
--> we now have to run reports monthly to pull all credit transactions, filter by employee, and manually send for coding outside of Airbase.  So stupid. 
---> Managers aren't seeing credit transactions when reviewing a team's credit card spend, meaning monthly charges submitted are overinflated.  This is hugely problematic in production (returns are commonplace)

4. When reviewing/approving, you can ONLY sort (and see) by the 'submission date'.  Anyone in Finance knows, submission date is irrelevant.  They are unable to change this to 'transaction date' so you can accurately review coding/notes consistent with dates $ was spent.

**What problems is Paylocity solving and how is that benefiting you?**

At this point, Airbase is only solving quick and easy Accounts Payable functionality.  

They are causing more problems than solving on the Credit Card side.  We're likely switching elsewhere, but furious at the unnecessary pain they cause with silly feature choices very clearly made by someone outside of regular accounting teams.

  ### 30. Cumbersome, Outdated Software with Weak Support Despite Lower Cost

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Paylocity?**

Lower cost than a full service payroll and HR company.  You have until the day before the paycheck to complete payroll.

**What do you dislike about Paylocity?**

Software is cumbersome and outdated as competitors have far more user friendly software.  Lack of knowledge of employees.  Support takes hours to get help.  No real HR help.  They refer  you to another company if you want HR support.

**What problems is Paylocity solving and how is that benefiting you?**

Lower payroll administration costs and a much later deadline to complete payroll.

  ### 31. Logging into Paylocity like taking a trip to Cuba; And they leak PII

**Rating:** 0.0/5.0 stars

**Reviewed by:** Chad M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Paylocity?**

Human customer service that helps with acute issues, but doesn't anticipate the consequences of what they recommend.

**What do you dislike about Paylocity?**

Archaic technology, heinous UI, and a maddening UX.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity handles our payroll, quarterly and annual performance appraisals.

  ### 32. Poor communication and horrible customer service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Kody S. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about Paylocity?**

The software can be OK once it is set up, but it is often times very confusing of how to use it and they have zero customer service.

**What do you dislike about Paylocity?**

If you are looking for a payroll software company look elsewhere. Paylocity has a two-year track record with our company of consistent poor communication and the customer service team lacking skill sets to complete very reasonable tasks. It has been beyond a nightmare to work with them and one of the most frustrating aspects of running our business. They are good at contacting you if it is in regards to upsell however, when I try to get a hold of a supervisor to resolve an issue, I get a kickback email saying that that supervisor is out of the office for the next two months. Absolutely terrible service.

**What problems is Paylocity solving and how is that benefiting you?**

They are not solving problems, but rather accentuating them when they arise. It is not benefiting us.

  ### 33. Paylocity

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about Paylocity?**

I find it easy to run Payroll.  It keeps you updated on the changes and deadline with Taxes.

**What do you dislike about Paylocity?**

You are able to edit certain report to include or exclude information.  You are not able to edit documents.  They have to be recreated and it is difficult.  The Support Team are not always aware what can or what can't be done when it comes to issues.  You call back and inquire about the same issue, you'll given a different answer.  It's like we are with ADP all over again.

**What problems is Paylocity solving and how is that benefiting you?**

Time Tracking - Onboarding - Payroll

  ### 34. Left Paylocity

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Paylocity?**

It was an easy system to use, which we liked.

**What do you dislike about Paylocity?**

Communication was awful, our account rep was not present until the end when we were leaving.

**What problems is Paylocity solving and how is that benefiting you?**

We left as it was no longer benefiting us.

  ### 35. Not user friendly, very confusing

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Paylocity?**

The homepage is good but navigating it is impossible as a user.

**What do you dislike about Paylocity?**

Not user friendly at all and the UI is horrible.

**What problems is Paylocity solving and how is that benefiting you?**

n/a

  ### 36. Expense Management

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about Paylocity?**

The intuitive interface and real-time visibility into spend.

**What do you dislike about Paylocity?**

Some features, like advanced reporting or granular permissions, could benefit from more flexibility. Occasional delays in syncing with external systems can also be an inconvenience.

**What problems is Paylocity solving and how is that benefiting you?**

Airbase is solving the problem of fragmented and manual spend management by consolidating expense reporting, approvals, bill payments, and corporate card usage into one platform.

  ### 37. ABSOLUTE UNMITIGATED DISASTER

**Rating:** 0.0/5.0 stars

**Reviewed by:** Dennis H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2024

**What do you like best about Paylocity?**

-Paylocity has a nice mobile app and ATS system.

**What do you dislike about Paylocity?**

I'm a small business owner that made the mistake of migrating to Paylocity. YOU ARE WARNED:

-Frequent tax & compliance issues - we regularly get letters from state and jurisdictions that taxes were not filed, not paid, or not withheld because of oversights from Paylocity's team
-Constant support staff rotation - you get a general mailbox that goes to dozens of people, and every time you raise an issue, the new person has to start over and doesn't read the history of your issue
-You are guaranteed to send countless emails about the issue to get to no resolution - we ended up paying external consultants to help us use Paylocity!
-Cancellation fees on offboarding - after your disasterous experience with Paylocity, you'll be charged fees to cancel, fees to request access to your data, fees to generate reports, and will have to deal with all the tax problems and compliance issues created by Paylocity afterwards
-Unintuitive system - your staff will literally need to train themselves on Paylocity by Googling and searching Reddit for other people who have used paylocity, as their knowledgebase is constantly out of date and their support is unhelpful

I could go on and on. Unmitigated disaster!!

**What problems is Paylocity solving and how is that benefiting you?**

We were using Paylocity for payroll, ATS, benefits, expense management, and onboarding

  ### 38. Platform and Service Need Work

**Rating:** 1.0/5.0 stars

**Reviewed by:** Denise K. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Paylocity?**

I like that the INTENT is to provide one-stop shopping for practitioners (payroll, HR, talent teams). The Recruiting module is great and it integrates well with HR.

**What do you dislike about Paylocity?**

The modules don't "talk" to one another like promised. Payroll and HR don't completely integrate and none of them integrate with Time & Labor. In addition, the Performance module is not customizable to our needs.

Implementation was difficult, but ongoing support is severely lacking. Questions can take days to answer and our dedicated support person is never available so continuity is an issue.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity is not currently solving any of our problems; it has only created more.

  ### 39. Extremely Dissatisfied

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jme H. | Owner / Operator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about Paylocity?**

At first the pricing seemed seemed reasonable, unfortunately I found out why it was so cheap the hard way.

**What do you dislike about Paylocity?**

I switched from Paychex to Paylocity after seeing how neat the user portal seemed to be and with the pricing being comparable I took the plunge however I have to say I am extremely dissatisfied with the services provided by Paylocity for our company's payroll and reporting needs. Since our implementation, our experience has been nothing short of a nightmare.

First and foremost, Paylocity failed to adequately transfer essential data during the implementation process. This oversight resulted in numerous issues, including but not limited to, failure to file unemployment reporting with the states, negligence in filing quarter and year-end reporting for federal withholdings and federal unemployment, and failure to report withholdings to the state. 

Despite repeated attempts to address these issues, Paylocity continued to demonstrate a lack of accountability and competence. Not only did they fail to rectify their mistakes in a timely manner, but they also failed to produce accurate W2s, a fundamental responsibility of any payroll company. 

Moreover, Paylocity's support team proved to be utterly useless in resolving these critical matters. Their delayed responses and inability to comprehend the severity of the situation only exacerbated our frustration.

As a seasoned professional with over a decade of experience in payroll and accounting, I can confidently say that I have never encountered such incompetence and negligence from a payroll service provider. The repercussions of Paylocity's failures have been significant, resulting in employee dissatisfaction, financial penalties, and unnecessary stress.

**What problems is Paylocity solving and how is that benefiting you?**

The goal was to provide a better employee experience, but sadly that has failed to happen.

**Official Response from Joe Palmer:**

> I am are sorry to hear about the challenges you have faced with our services. I have passed your message to the appropriate people and we will work to understand the root causes of these issues and take steps to improve our processes and support moving forward. Thank you for your feedback.

  ### 40. Poorly functional product, but what's specifically bad is their anti-customer "support" policies

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about Paylocity?**

We have an HCM that occasionally works as intended.

**What do you dislike about Paylocity?**

The UI is reminiscent of a highschooler's first web development project. Not very professional whatsoever and very ambiguous as far as what menus are stored where. What makes them particularly terrible though, is that they will not answer non-HR protected questions for end users who cannot use their tool. Had an employee request time off yesterday and I got the email notification as I always have. Today, when I logged into Paylocity and went to the time off request section, there were no requests. I then went to a different time off request section and it wasn't appearing there either. 

All of the above is forgivable, I comprehend that tools can sometimes run into technical issues. What isn't acceptable is that they will not answer any manager questions as to why their tool does not work. I called and wasted 30 minutes speaking with transient support agents. Confirmed my company, account, my ID, my employee's ID- the agents were able to see he submitted a time off request- but they then blew me off with no explanation as to why the request wasn't appearing. If you're on the fence about paylocity, please go with whatever else you're looking at- you do not want this albatross around your neck over the next X years.

**What problems is Paylocity solving and how is that benefiting you?**

It lets us get people paid.

  ### 41. Horrible experience

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Paylocity?**

Absolutely nothing. Would never use them again. All of their different services are segmented which provides a horrible experience for the user. For instance, if you use their payroll service and their benefit admin tools, don't expect things to run seamlessly. HSA/FSA funds were often delayed or incorrect. Employees ended up with missing deposits. You contact the support team to help, and the two different teams (payroll customer service & the benefit admin customer service) aren't even in sync with eachother.

**What do you dislike about Paylocity?**

Their tools are too complicated. Their support is horrible. They even deducted funds from our account AFTER we cancelled our services with them. Taxes were often filled very late or incorrectly which made us incur fees on several occasions. Paylocity takes months to explore when you report tax issues, with no way to escalate issues. When we found out they hadn't submitted our Colorado FAMLI deductions, there response was just to give us a report that they had submitted, even though the Colorado FAMLI division had never received the submitted report or the contributions from us paid by Paylocity.

**What problems is Paylocity solving and how is that benefiting you?**

They aren't solving anything. They complicated every single aspect of our payroll, benefit, and tax processes. I highly recommend using any other service. I've had significantly better experiences with ADP or BambooHR.

  ### 42. They used to be great...not so much anymore

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about Paylocity?**

Their platforms HR & Payroll, Benefits and On-Boarding are great WHEN they work.

**What do you dislike about Paylocity?**

Customer serivce has really gone down hill over the last year. I am never able to get issues resolved. I am only provided band-aids. Customer service cannot see information and screen sharing is not available. They are only able to tell you how something should work so not able to troubleshoot and you are constantly passed around and promised someone will call you back in which they don't. Then you get to do it again over and over

**What problems is Paylocity solving and how is that benefiting you?**

Benefit enrollment is  great because it is paperless. If you elect to have EDI files everything is sent over to the vendors. 

On-boarding - paperless again and great when it works.

  ### 43. Paylocity - friend or foe

**Rating:** 1.0/5.0 stars

**Reviewed by:** Connie W. | Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about Paylocity?**

Easy navigation.  User friendly. Compared to other payroll software, not so bad.

**What do you dislike about Paylocity?**

Some lack of essentials that are really needed and not available, such as biweekly payroll with a mid period payrate change not being adjusted.  Better customer service and less wait time.  More knowledgeable customer service.

**What problems is Paylocity solving and how is that benefiting you?**

They are helping me pay our employees and that is it.  They don't do well helping.

  ### 44. Wouldn't Trust Them to Tie Their Own Shoes

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2025

**What do you like best about Paylocity?**

That we were able to eventually stop paying them.

**What do you dislike about Paylocity?**

Everything else about their service. Failures at tax prep, payroll, communication, navigation, tons of hidden fees, absolutely abysmal experience.

**What problems is Paylocity solving and how is that benefiting you?**

Paylocity served as our company's payroll provider.  We absolutely hated everything about their service due to a startling lack of knowledge about every aspect of their field.

  ### 45. Started off strong and has declined steadily

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2024

**What do you like best about Paylocity?**

the software is relatively comprehensive and has some cool features.

**What do you dislike about Paylocity?**

Their customer service has gotten to the point where it's literally useless. Our account manager used to help, and respond, and now they ignore us for weeks on end. When I call the 1800 number, I can ask the same question 5 times and get 5 different answers. No one knows how to do anything. It's common for certain data points to "live" in unexpected places and trying to find a setting is never intuitive. The other day all my employees vanished overnight and they were unable to restore them for over 2 days

**What problems is Paylocity solving and how is that benefiting you?**

time tracking and payroll. It would be solving those problems if it worked consistently and we could get help when we need it, but it is prone to glitches and errors and customer support is not helpful

  ### 46. User Interface is terrible, very clunky, limited capabilities, poor customer support

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about Paylocity?**

The payroll on paylocity is good in comparison to the market.

**What do you dislike about Paylocity?**

Poor customer support - hard to get an email response back or an answer on their phone support. It took 3 reps to be able to tell me what we are paying for. The platform for HR or Recruiting use is not user friendly and is very clunky. Very limited capabilites in those two areas.

**What problems is Paylocity solving and how is that benefiting you?**

Payroll - helping us keep track of PTO, sick days, base pay, and bonuses.

  ### 47. Not a Good Experience

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Paylocity?**

Nothing right now. I was excited about the service  but did not live up to the sales pitch. Emails go unanswered and problems ignored.

**What do you dislike about Paylocity?**

The Onboarding set up has been a nightmare. The sales pitch is that they do all the set up for you. Unfortunately, many documents were set up wrong and it's been months of trying to get it resolved. The reps don't always know how to do it or they send you a 2 page list of instructions of how to do it yourself,  to fix their errors!  

They don't offer co-browse. 

Don't have some basic reporting that ADP and Paychex offer.  Any report that is not pre existing they tell you  it's a custom report and want to charge  $375. ADP does not charge for custome reports. They talk you through it on the phone and it's done. 

Yes, it's easy to get someone on the phone at Paylocity, but not so easy to get someone who is actually helpful.   

If you are currently with a payroll company really think about switching to Paylocity. You could just be exchanging one headache for another. I wish we hadn't changed to Paylocity.

**What problems is Paylocity solving and how is that benefiting you?**

I wish they were solving problems.

  ### 48. Best vendor system before the UPDATE!

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Paylocity?**

After the update, it is now time consuming and be careful because airbase is now prone to error if you are working on a fast phase scenario.

**What do you dislike about Paylocity?**

More landing page and not user friendly anymore after the update.

**What problems is Paylocity solving and how is that benefiting you?**

Monitoring payments, vendor payments.

  ### 49. Do NOT use Paylocity - incompetent, unsupportive, disorganized

**Rating:** 0.0/5.0 stars

**Reviewed by:** Christina D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about Paylocity?**

Their sales team is great - they'll sell you the sky but not deliver on half of what they sold.

**What do you dislike about Paylocity?**

From onboarding to current use, everything with Paylocity is a mess - they uploaded our PTO hours wrong during the intial onboaridng and we are still have rectified.  6 months post implemntation, employees still don't have access to various function such as request time off, upload documents for their direct reports.  Everything in Paylocity is a "work around" with no real deadlines.  And if Paylocity wants to talk to me, forget it, we already escalted to the "highest person" avaialble to us and even that person was like "oh sorry, they shouldn't have sold you this funciton (relating to ACA acompliance and importing data) because this particular fuction doesn't exist."

**What problems is Paylocity solving and how is that benefiting you?**

They can track hours, that's about it.  Otherwise payroll every two weeks is a pain.  All aspects of their system are disparate and not connected...while they say they are a "whole package with HR, payroll & time and labor" it is not.  It is really several different systems living under one brand that does not communicate with each other.

**Official Response from Joe Palmer:**

> Thank you for taking the time to share your feedback. I'm sorry to hear about your experiences so far. We definitely want you to feel supported while using our solutions and I'm sorry you feel we've missed that mark. If you'd like to discuss your experiences further, please reach out at PCTYAdvocate@paylocity.com and we can work to find an appropriate solution for your needs directly.

  ### 50. Integrations With Workflow Software resulting in Quicker Approvals

**Rating:** 0.0/5.0 stars

**Reviewed by:** Shiksha P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Paylocity?**

It helps me get quicker approvals from my leads by integrating it with Slack. The possibility of integration has been very helpful.

**What do you dislike about Paylocity?**

There is no recurring payment option available. Had it been there management of my payment with the vendors would have become very easy and quick.

**What problems is Paylocity solving and how is that benefiting you?**

Airbase has acted as a big problem solver when it comes to getting approvals from the managers. The integration with Slack made the approval process very easy and quick.


## Paylocity Discussions
  - [Can I use paylocity at home?](https://www.g2.com/discussions/can-i-use-paylocity-at-home) - 27 comments, 7 upvotes
  - [How many virtual cards can I use at one time?](https://www.g2.com/discussions/how-many-virtual-cards-can-i-use-at-one-time) - 3 comments, 2 upvotes
  - [What&#39;s the best way to know all the state taxes are filed and know which ones Paylocity doesn&#39;t?](https://www.g2.com/discussions/what-s-the-best-way-to-know-all-the-state-taxes-are-filed-and-know-which-ones-paylocity-doesn-t) - 1 comment, 2 upvotes
  - [International bill payments?](https://www.g2.com/discussions/50622-international-bill-payments) - 2 comments, 2 upvotes
  - [Posting amortization entries with schedules from NetSuite](https://www.g2.com/discussions/39604-posting-amortization-entries-with-schedules-from-netsuite) - 2 comments, 2 upvotes

- [View Paylocity pricing details and edition comparison](https://www.g2.com/products/paylocity/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A33%3A29+-0500&secure%5Bsession_id%5D=2a2dceb6-f85a-4e8b-bdbd-0bcd1cb3dee5&secure%5Btoken%5D=3499473d29e2391f4c2bbc044620971c43e525d1f38b9d024330efed62b4bac9&format=llm_user)
## Paylocity Integrations
  - [7shifts](https://www.g2.com/products/7shifts/reviews)
  - [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews)
  - [AirMason](https://www.g2.com/products/airmason/reviews)
  - [Alerus](https://www.g2.com/products/alerus/reviews)
  - [Altametrics](https://www.g2.com/products/altametrics/reviews)
  - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [BenefitMall EmployerFocus](https://www.g2.com/products/benefitmall-employerfocus/reviews)
  - [benefitsCONNECT](https://www.g2.com/products/benefitsconnect/reviews)
  - [Blue Marble Global Payroll](https://www.g2.com/products/paylocity-blue-marble-global-payroll/reviews)
  - [Bluestar PLM](https://www.g2.com/products/pdm-technology-bluestar-plm/reviews)
  - [bswift](https://www.g2.com/products/bswift/reviews)
  - [CDK](https://www.g2.com/products/cdk/reviews)
  - [CHCKED background](https://www.g2.com/products/chcked-background/reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews)
  - [CoAd Pay](https://www.g2.com/products/coad-pay/reviews)
  - [COBRA Administration Manager](https://www.g2.com/products/cobra-administration-manager/reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews)
  - [Criteria](https://www.g2.com/products/criteria/reviews)
  - [Culture Amp](https://www.g2.com/products/culture-amp/reviews)
  - [DailyPay](https://www.g2.com/products/dailypay/reviews)
  - [DAT iQ](https://www.g2.com/products/dat-iq/reviews)
  - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews)
  - [Deltek Costpoint](https://www.g2.com/products/deltek-costpoint/reviews)
  - [Deltek Vantagepoint](https://www.g2.com/products/deltek-vantagepoint/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews)
  - [EASE](https://www.g2.com/products/ease-inc-ease/reviews)
  - [e-Emphasys ERP](https://www.g2.com/products/e-emphasys-erp/reviews)
  - [Employee Fiduciary](https://www.g2.com/products/employee-fiduciary/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [Empower](https://www.g2.com/products/empower-analytics-empower/reviews)
  - [Empower](https://www.g2.com/products/empower-erp-empower/reviews)
  - [empower](https://www.g2.com/products/empower-empower/reviews)
  - [EPIC Platform](https://www.g2.com/products/epic-platform/reviews)
  - [Experian Employer Services](https://www.g2.com/products/experian-employer-services/reviews)
  - [Faire – QuickBooks Online - QBO](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews)
  - [Fidelity](https://www.g2.com/products/fidelity/reviews)
  - [Fidelity HSA](https://www.g2.com/products/fidelity-hsa/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
  - [Form I-9 &amp; E-Verify](https://www.g2.com/products/form-i-9-e-verify/reviews)
  - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Guardian](https://www.g2.com/products/alert-enterprise-guardian/reviews)
  - [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews)
  - [HealthEquity](https://www.g2.com/products/healthequity/reviews)
  - [Human Interest](https://www.g2.com/products/human-interest/reviews)
  - [Indeed Apply](https://www.g2.com/products/indeed-apply/reviews)
  - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews)
  - [JobTarget](https://www.g2.com/products/jobtarget/reviews)
  - [Justiweb](https://www.g2.com/products/justiweb/reviews)
  - [Lattice](https://www.g2.com/products/lattice-lattice/reviews)
  - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews)
  - [LinkedIn Recruitment Marketing](https://www.g2.com/products/linkedin-recruitment-marketing/reviews)
  - [MatrixCare Home Health and Hospice](https://www.g2.com/products/matrixcare-home-health-and-hospice/reviews)
  - [Maxwell Health](https://www.g2.com/products/maxwell-health/reviews)
  - [MedTrainer](https://www.g2.com/products/medtrainer/reviews)
  - [Mitratech AssureHire](https://www.g2.com/products/mitratech-assurehire/reviews)
  - [Motive](https://www.g2.com/products/motive-technologies/reviews)
  - [MyEnroll360](https://www.g2.com/products/myenroll360/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Net@Suite](https://www.g2.com/products/net-suite/reviews)
  - [Nova](https://www.g2.com/products/nova/reviews)
  - [NOVAtime](https://www.g2.com/products/novatime/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OpenSesame](https://www.g2.com/products/opensesame/reviews)
  - [Optum Financial HSA](https://www.g2.com/products/optum-financial-hsa/reviews)
  - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews)
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  - [PDQ POS System](https://www.g2.com/products/pdq-pos-system/reviews)
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  - [Principle](https://www.g2.com/products/principle/reviews)
  - [ProfitSword](https://www.g2.com/products/profitsword/reviews)
  - [Pros Marketplace](https://www.g2.com/products/pros-marketplace/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Relias Platform](https://www.g2.com/products/relias-platform/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
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  - [Slack](https://www.g2.com/products/slack/reviews)
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  - [ZayZoon](https://www.g2.com/products/zayzoon/reviews)

## Paylocity Features
**Additional Functionality**
- Data Import/Export
- Estimating
- Timer
- Multi-Currency
- Customizable Reports
- Alerts/Notifications
- Reporting/Analytics
- Real-Time Updates
- Projections
- Customizable Fields
- Approval Process Control
- Mobile App
- Generative AI
- Activity Dashboard
- Billing & Invoicing
- Budgeting/Forecasting
- Resource Allocation & Planning
- Access Controls/Permissions
- Real-Time Notifications
- AI Copilot
- Summary Reports
- Reporting & Statistics
- Real-Time Data
- Automatic Time Capture
- Overtime Calculation
- Clock In/Out
- Productivity Analysis
- Multi-Language
- Employee Scheduling
- Employee Database
- Billable & Non-Billable Hours
- Usage Tracking/Analytics

**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Feedback Management**
- Feedback Management

**Recruitment Management**
- Recruitment Management

**AI/Machine Learning**
- AI/Machine Learning

**Interview Scheduling**
- Interview Scheduling

**Decision Support**
- Decision Support

**Assessment Management**
- Assessment Management

**Job Description Management**
- Job Description Management

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Talent Acquisition**
- Talent Acquisition

**AI Candidate Scoring**
- AI Candidate Scoring

**Video Interviewing**
- Video Interviewing

**Personalized Outreach**
- Personalized Outreach

**Interview Management**
- Interview Management

**Resume Parsing**
- Resume Parsing

**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Corporate Card
- Credit Card Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Mobile Benefits Access
- Timesheet Management
- Payroll Management
- Performance Management
- Recruitment Management
- Compliance Management
- Deduction Management
- Training Management
- Employee Management
- Compensation Management
- HR Management
- Workflow Management
- Attendance Management
- Retirement Plan Management
- Provider Management
- Online Benefits Enrollment
- Employee Portal

**Payment Methods**
- ACH
- Credit and Debit
- Wire Transfer

**Automation**
- Process Automation

**Setup**
- Data
- Approvals
- Alignment
- Real-Time Data

**Planning**
- Processes
- Contracts
- Content
- Requisition

**Basics**
- Reporting
- Interoperability
- Performance

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Platform Basics**
- Interoperability
- Performance

**Platform Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Interview Scheduling
- Applicant Tracking

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Functionality**
- User provisioning
- Password manager
- Single Sign-on
- Enforces policies
- Authentication
- Multi-factor authentication
- Two-Factor Authentication

**Management**
- Approval
- Communication
- Documents
- Receipt of Goods

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Cycle Tracking
- Ongoing Performance Tracking
- Applicant Tracking

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Generative AI**
- AI Text Generation
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication
- Multi-Channel Communication

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Vendor Management**
- Decision Making

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**AI Core Recruiting    **
- Automated Resume Screening
- End-to-End AI Recruiting Workflow
- Adaptive AI Model Refinement
- Human Oversight

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Additional Functionality**
- Generative AI
- Billing & Invoicing
- Customizable Templates
- User Management
- Invoice Processing
- Onboarding
- Search/Filter
- Sourcing Management
- Vendor Master Data Management
- Procurement Management
- Reporting & Statistics
- Document Management
- Project Management
- Data Visualization
- Access Controls/Permissions
- Transaction History
- Risk Assessment
- Activity Dashboard
- Real-Time Data
- Alerts/Notifications
- Offboarding
- AI Copilot
- Self Service Portal
- Audit Management
- Collaboration Tools
- API
- Approval Process Control
- Vendor Payment
- Third-Party Integrations
- Performance Metrics
- Purchase Order Management
- Contract/License Management
- Data Import/Export
- Single Sign On
- Workflow Management
- Compliance Management
- Task Management

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations
- Online Booking
- Credit Card Management
- Booking Management
- User Management
- Restriction Management
- Reservations Management
- Reimbursement Management
- Vendor Management
- Travel Management
- Promotions Management
- Workflow Management
- Receipt Management
- Supplier Management
- Compliance Management
- Policy Management
- Invoice Management
- Real-Time Notifications
- Third-Party Integrations
- Timesheet Management
- Invoice Management
- Reimbursement Management
- Real-Time Notifications

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Sourcing**
- Candidate Search
- Career Page Configuration
- Candidate Sourcing
- Job Posting
- Candidate Sourcing Metrics
- Boolean Search
- Resume Search

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**Payment Processing **
- Batch Processing
- Payments Scheduling
- Automated Workflows
- Self Service
- Reconciliation
- Settlements
- Payment Tracking

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options
- Activity Dashboard
- Real-Time Data
- Real-Time Reporting
- Payroll Reporting

**Performance**
- KPIs
- Benchmarks
- Forecasting
- Savings

**Execution**
- Sourcing
- Purchasing
- Invoicing
- Procurement Management
- Order Management

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Recurring Payments

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Platform Content**
- Automation
- Reminders
- Email Template
- Booking
- Rescheduling

** Type**
- On-premises solution
- Cloud-solution

**Planning**
- Processses
- Contracts
- Content
- Requisition
- Customizable Templates

**Goals**
- Goal Setting/Tracking
- Company Goals And OKRs

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Benefits Administration Platform Features**
- Benefits Record Management
- Enrollment Planning
- Third-Party Carrier Integration
- Document Management
- Total Compensation Statements
- Self-Service Portal
- Regulatory Compliance
- Benefits Dashboards
- Mobile Benefits Access
- Integrations / APIs
- Internationalization

**Generative AI**
- AI Text Summarization
- Generative AI

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity
- Individual Development Plans

**Agentic AI - Recruiting Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**AI Interviewing & Assessment**
- AI-Enabled Interviews & Assessments

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Additional Functionality**
- Billing & Invoicing
- CRM
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management
- Reimbursement Management
- Task Progress Tracking

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building
- Application Management
- Candidate Management
- Task Management
- Pipeline Management
- Calendar Management
- Workflow Management
- Communication Management
- Compliance Tracking
- Approval Workflow
- Application Management
- Job Management

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Course Delivery**
- Learning Paths/Tracks
- Communication & Notifications
- Assignment Scheduling
- Self-paced Learning
- Mobile Learning
- Blended Learning
- Social Learning
- Synchronous Learning
- Extended Enterprise Learning
- Asynchronous Learning

**Security and Compliance**
- PCI Compliant
- P2PE
- Fraud Management
- SSL Encryption
- SOX
- SOC

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation
- Calendar Management
- Workflow Management
- Compliance Management
- Timesheet Management
- Payroll Management
- HR Management
- Time Off Management
- Task Management
- Document Management
- Mobile Access

**Analytics**
- Visibility
- Performance
- Spend
- Financial Reporting

**Content**
- Automation
- File Sharing

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Platform Performance**
- Reporting
- Monitoring

** Reporting**
- Activity Tracking
- Reporting
- Access & Permission Change Reporting
- Compliance & Audit Trail Export
- Ad hoc Reporting
- Role-Based Permissions
- Real-Time Reporting

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise
- Surveys & Feedback
- 360 Degree Feedback

**Payment Cards**
- One-time Virtual
- Recurring Virtual
- Physical

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- Generative AI

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Job Content Creation**
-  AI-Generated Job Descriptions 

**Additional Functionality**
- ACA Reporting
- Real-Time Reporting
- Vacation/Leave Tracking
- HIPAA Compliant
- Reminders
- Leave Tracking
- COBRA Administration
- AI Copilot
- Data Import/Export
- Reporting & Statistics
- Employee Database
- Time Off Requests
- Employee Benefits Administration
- Configurable Workflow
- Sick Leave Tracking
- Life Insurance Administration
- Health Insurance Administration
- Benefits Administration Outsourcing
- Disability Insurance Administration
- Attendance Tracking
- Applicant Tracking
- Customizable Reports
- FMLA Administration
- Document Storage
- Employee Onboarding
- HSA/FSA Administration
- Reporting/Analytics

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

**Client Invoicing**
- Invoice Creation and Delivery
- Project Accounting / Revenue Recognition
- Biometric Recognition
- Optical Character Recognition

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform Data**
- Onboarding Process Reporting
- Visualization

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 
- SCORM Compliance

**Integration**
- Agnostic Integration
- Reporting Consolidation
- Plugins and APIs

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration
- Third-Party Integrations

**Integration**
- Accounting
- Payment Integration
- ERP
- ERP integration

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Supplier Management**
- Evaluation
- Selection
- Risk Management
- Inventory Management
- Vendor Management
- Workflow Management
- Compliance Management
- Purchase Order Management
- Requisition Management
- Bid Management
- Auction Management
- Sourcing Management
- Returns Management
- Fixed Asset Management
- Contract/License Management
- Supplier Management
- Spend Management
- Order Management
- Shipping Management
- Warehouse Management
- User Management
- Catalog Management
- Receipt Management

**Data**
- Dashboards And Reports
- Historical Data
- Customizable Reports
- Real-Time Data

**Reporting**
- Real-Time Monitoring
- Multiple Views
- Data Import/Export
- Budgets
- Real-Time Updates
- Real-Time Reporting
- Real-Time Analytics

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building
- Negative Feedback Management
- Communication Management

**Agentic AI -  Procure to Pay**
- Multi-step Planning
- Autonomous Task Execution
- Proactive Assistance

**Authentication & Authorization - Identity and Access Management (IAM)**
- Adaptive & Contextual Access Control

**AI Candidate Interaction & Outreach**
- Automated Interview Scheduling
- Conversational Chatbots & Virtual Assistants
- AI-Driven Outreach & Follow-Ups 

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Additional Functionality**
- Generative AI
- Integration Management
- Vendor Management
- Contract Lifecycle Management
- Budgeting/Forecasting
- Compliance Management
- AI Copilot
- Inventory Management

**Additional Functionality**
- Reminders
- Mobile App
- Status Tracking
- Sick Leave Tracking
- Overtime Calculation
- Reporting/Analytics
- Time Tracking
- API
- Employee Scheduling
- Employee Database
- Role-Based Permissions
- FMLA Administration
- Self Service Portal
- Data Import/Export
- AI Copilot
- Generative AI
- Approval Process Control
- Search/Filter
- Attendance Tracking
- Vacation/Leave Tracking
- Biometric Recognition
- Clock In/Out
- Alerts/Notifications
- Customizable Reports
- Project Time Tracking
- Audit Trail
- Leave Tracking
- Multi-Location
- Access Controls/Permissions
- Time & Expense Tracking
- Real-Time Notifications
- Lockout Periods
- Electronic Signature
- Automated Scheduling
- Geofencing
- Labor Forecasting
- Employee Portal
- Employee Time Tracking
- Punch card
- Automatic Time Capture

**Additional Functionality**
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Additional Functionality**
- Audit Trail
- Secure Data Storage
- AI Copilot
- Approval Process Control
- Data Import/Export
- Duplicate Detection
- Expense Claims
- Budgeting/Forecasting
- Customizable Fields
- Spend Control
- Customizable Templates
- Access Controls/Permissions
- Reporting & Statistics
- Automated Receipt Matching
- Mobile Receipt Upload
- Billable & Non-Billable Hours
- Financial Analysis
- Categorization/Grouping
- Single Sign On
- Activity Dashboard

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Platform**
- Payroll Reporting
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**LMS Marketplace**
- Course Marketplace

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Payment Types**
- AP Automation
- E-Commerce
- Retail

**Payments**
- Vendor
- Recurring
- Employee Reimbursements
- ACH
- Reimbursement Management

**Agentic AI - Performance Management**
- Succession Planning
- Multi-step Planning
- Natural Language Interaction

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Administration & Governance - Identity and Access Management (IAM)**
- Identity Lifecycle Management
- Self‑Service Account Management
- Member Accounts
- User Management
- Multiple User Accounts

**AI Candidate Evaluation & Insights**
- Recruiter Decision Support    
- AI-Based Candidate Ranking
- AI-Based Candidate Assessment

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses
- Workflow Automation

**Additional Functionality**
- Employee Portal
- Performance Metrics
- Self Service Portal
- Customizable Templates
- Generative AI
- Employee Management
- Employee Profiles
- Reporting & Statistics
- AI Copilot
- Alerts/Notifications
- Weighted Performance Measures
- Third-Party Integrations
- Peer Appraisals
- Personalization and Recommendation
- Compensation Management
- Performance Appraisal
- Individual Development Plans
- Self Assessment
- Skills Assessment
- Performance Review Management
- Document Management
- Workflow Management
- Training Management
- Employee Database
- Approval Process Control
- AI Summarization
- Competency Management
- API
- Employee Recognition
- Onboarding
- Career Development
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development
- Workflow Automation

**Mobile**
- Receipt Capture
- Mileage Tracking
- Expense Tracking
- Real-Time Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow
- Generative AI

**Interface**
- Multilingual

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Submittal
- Configurable Workflow

**Fraud & Risk Management**
- Notifications
- Unique Cards
- Controls
- Budget Control
- Approval Process Control
- Spend Control
- Prepaid Cards

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot
- Generative AI

**Agentic AI - Enterprise Payment**
- Adaptive Learning

**Generative AI - Identity and Access Management (IAM)**
- AI‑Driven Access Anomaly Detection
- Automated Policy Tuning
- Predictive Role Recommendations

**Additional Functionality**
- Secure Data Storage
- User Defined Attributes
- Third-Party Integrations
- Reporting/Analytics
- Audit Trail
- Automated Scheduling
- Active Directory Integration
- Secure Login
- Real-Time Notifications
- Event Logs
- Activity Dashboard
- Generative AI
- Risk Assessment
- Self Service Portal
- Data Verification
- Customizable Templates
- Biometrics
- Security Auditing
- AI Copilot
- Real-Time Data
- Reporting & Statistics
- Monitoring
- HIPAA Compliant
- Real-Time Monitoring
- Customizable Reports
- Risk Analysis

**Additional Functionality**
- Self Service Portal
- Data Import/Export
- Question Library
- Customizable Templates
- Reminders
- Recruiting Firms
- Talent Pool
- AI Copilot
- Scoring
- Candidate Profiles
- Job Board
- Internal HR
- Reference Checking
- Careers Page
- Resume Storage
- Customizable Branding
- Collaboration Tools
- Tagging
- Alerts/Notifications
- Matching Engine
- Search/Filter
- Social Recruiting
- Onboarding
- Reporting & Statistics
- For Small Businesses
- Background Screening
- Commenting/Notes
- Billing & Invoicing
- CRM
- Resume Database
- Email Marketing
- Searchable Database
- GDPR Compliance
- Job Requisition

**Mobile Time Tracking**
- Project Time Tracking
- Expense Tracking
- Progress Tracking
- Activity Tracking
- Time Tracking by Client
- Project Tracking
- Billable Items Tracking
- Attendance Tracking
- Vacation/Leave Tracking
- Project Time Tracking
- Leave Tracking
- Budget Tracking
- Online Time Tracking
- Offline Time Tracking
- Location Tracking

**Administration**
- PCI Regulation Compliant

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries
- Compliance Tracking
- Course Tracking
- Progress Tracking
- eCommerce Management
- Knowledge Base Management
- Course Management
- Assessment Management
- Training Management
- Feedback Management
- User Management
- Learner Portal

**Supplier Information**
- Profiles
- Qualifications
- History

**Agentic AI - Spend Management**
- Proactive Assistance

**Additional Functionality**
- Reminders
- Activity Tracking
- Invoice Processing
- Accounting Integration
- Categorization/Grouping
- Reporting & Statistics
- Configurable Workflow
- Spend Analysis
- Expense Tracking
- Third-Party Integrations
- Accounting
- Audit Management
- Approval Workflow
- AI Copilot
- Supplier Management
- Invoice Management
- Billing & Invoicing
- Transaction History
- Purchase Order Management
- Audit Trail
- Generative AI
- Expense Claims
- Workflow Management
- Time & Expense Tracking
- Multi-Currency
- Vendor Management
- Procurement Management
- Credit Card Management
- Compliance Management
- Requisition Management
- Customizable Reports
- Ad hoc Reporting
- Financial Management
- API
- Rules-Based Workflow
- Receipt Management
- Activity Dashboard
- Purchasing & Receiving

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management
- Timesheet Management
- Payroll Management
- Employee Management
- Invoice Management
- Calendar Management
- Workflow Management
- Task Management
- Mobile Access
- Mobile Access
- Workflow Management
- Compliance Management

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- Generative AI

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support
- Offline
- Accounting Integration
- QuickBooks Integration
- Real-Time Reporting
- Third-Party Integrations
- Payroll Integration
- Accounting Integration

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- AI Copilot
- Built-in Course Authoring
- Reminders
- Academic/Education
- eLearning Companies
- Virtual Classroom
- Offline Access
- Personalization and Recommendation
- Video Conferencing
- Certification & Licensing
- Single Sign On
- API
- Progress Reports
- Access Controls/Permissions
- Collaboration Tools
- Customizable Branding
- Discussions/Forums
- Enrollment Confirmation
- Customizable Reports
- Activity Dashboard
- Third-Party Integrations
- Gradebook
- Corporate/Business
- Workflow Automation

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication
- Budgeting/Forecasting
- Automated Scheduling
- Employee Scheduling
- Time Off Management
- Workflow Management
- Timesheet Management
- Recruitment Management
- Performance Management
- Payroll Management
- Attendance Management
- Calendar Management
- Employee Management
- Compliance Management
- Compliance Tracking
- Activity Tracking
- Sick Leave Tracking
- Vacation/Leave Tracking
- Skills Tracking
- Variable Workforce
- Reporting/Analytics

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making
- Budgeting/Forecasting

**Additional Functionality**
- Approval Process Control
- Collaboration Tools
- Reporting & Statistics
- Generative AI
- API
- Access Controls/Permissions
- Order Tracking
- Inventory Control
- AI Copilot
- Real-Time Analytics
- Spend Analysis
- Multi-Currency
- Audit Trail
- Real-Time Reporting
- Activity Tracking
- Search/Filter
- Spend Control
- Data Import/Export
- Alerts/Notifications
- Invoice Processing
- Receiving
- Document Storage
- Quotes/Estimates
- Accounting Integration
- Third-Party Integrations
- Multi-Location
- Expense Tracking
- Purchasing Reports
- Activity Dashboard
- Customizable Reports
- Real-Time Data

**Additional Functionality**
- Real-Time Reporting
- Shift Swapping
- AI Copilot
- Real-Time Notifications
- Reminders
- Self Service Portal
- Employee Database
- Time Off Requests
- Approval Process Control
- Performance Metrics
- Employee Onboarding
- Document Storage
- Real-Time Data
- Data Import/Export
- Time & Attendance
- Drag & Drop
- Clock In/Out
- Customizable Reports
- Generative AI

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Invoice Management
- Online Banking
- 1099 Preparation
- Generative AI
- Receipt Management
- AI Copilot
- Fraud Detection
- Duplicate Payment Alert
- Document Management
- Compliance Management
- Inventory Management
- Check Writing
- Mobile Access
- Audit Trail
- Reporting/Analytics
- Multi-Currency
- Status Tracking
- Activity Dashboard
- Cash Management
- Alerts/Notifications
- Billing & Invoicing
- Vendor Management
- Anomaly Detection
- API
- ACH Payment Processing
- Invoice Processing
- Aging Tracking
- Supplier Management
- General Ledger
- Expense Tracking
- Bank Reconciliation
- Workflow Management
- Customizable Reports
- Approval Process Control
- Electronic Funds Transfer
- Purchase Order Reconciliation
- Financial Management
- Workflow Automation

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