# Best Survey Software - Page 5 *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,604 reviews) | Real-time team survey and document collaboration | "[Seamless Collaboration, Smart AI, and All-in-One Value with Google Workspace](https://www.g2.com/survey_responses/google-workspace-review-12989188)" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,209 reviews) | Fast survey creation and feedback reporting | "[Fast Idea-to-Live Surveys with Smart Logic Branching](https://www.g2.com/survey_responses/surveymonkey-review-12831740)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (4,999 reviews) | Flexible forms with payments and workflows | "[Highly Customizable Forms with a Reliable Barcode Scanner](https://www.g2.com/survey_responses/jotform-review-12991702)" | | 4 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (994 reviews) | CRM-connected customer feedback surveys | "[Reliable, Feature-Rich Surveys with Templates, AI Form Creation, and Zoho Integration](https://www.g2.com/survey_responses/zoho-survey-review-12865329)" | | 5 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (459 reviews) | Microsoft-native simple surveys and quizzes | "[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (977 reviews) | Interactive lead and feedback forms | "[Flexible, Easy-to-Use, Robust, and Fits the Budget](https://www.g2.com/survey_responses/typeform-review-12873950)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,521 reviews) | Suite-based survey and file workflows | "[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,133 reviews) | Advanced research surveys with branching | "[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)" | | 9 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,212 reviews) | Email campaigns with embedded feedback collection | "[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)" | | 10 | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5.0 (2,912 reviews) | Research-grade experience feedback analysis | "[Structured Feedback Insights with an Intuitive Survey Builder](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170)" | ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 551 ### Category Stats (Jun 2026) - **Average Rating**: 4.41/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: 2ask (+0.17) - Among all products in this category, 2ask recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 152,700+ Authentic Reviews - 551+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Brilliant Assessments Brilliant Assessments is a sophisticated assessment platform designed to facilitate the creation and deployment of fully white-labeled assessments that yield high-quality, detailed feedback reports based on respondents' answers. This platform caters to various use cases, enabling users to generate reports for individuals, teams, or organization-wide assessments. The flexibility of the reporting format is enhanced by the use of Microsoft Word templates, allowing users to customize the look and feel of their documents to align with their branding or specific requirements. Targeted primarily at organizations, educational institutions, and professionals in need of comprehensive assessment solutions, Brilliant Assessments empowers domain experts to create sophisticated assessments without requiring IT assistance. The intuitive interface simplifies the process of building assessments, making it accessible for users with varying levels of technical expertise. This feature is particularly beneficial for HR departments, educational administrators, and consultants who need to gather and analyze feedback efficiently. The platform's key features include fully automated scoring, which eliminates the need for users to write, debug, or maintain complex formulas. This automation not only saves time but also ensures accuracy in scoring assessments. Additionally, the responsive design of the assessments allows for seamless deployment on desktops, tablets, and mobile devices, making it convenient for respondents to participate from any device. The ability to manage responses comprehensively, including purchasing responses directly through the platform, adds further value for partners and customers. Brilliant Assessments also offers advanced capabilities such as benchmarking against previous responses and the ability to define unlimited peer groups using the classifier feature. This allows organizations to track individual and cohort progress over time effectively. The Word Add-in enhances the reporting process by providing 17 different chart types and customizable text based on ratings, streamlining the creation of insightful reports. Furthermore, the integration with Stripe facilitates the purchase of responses, reports, and cohorts, while Zapier integration allows for connectivity with over 5,000 applications, enhancing the platform's versatility. With a 14-day free trial and unlimited support from Customer Success Managers, Brilliant Assessments ensures that users can explore its features and receive assistance as needed. This commitment to user support, combined with its comprehensive assessment capabilities, positions Brilliant Assessments as a valuable tool for those seeking to enhance their feedback and evaluation processes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=48238&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3Fpage%3D7&secure%5Btoken%5D=136b3be95dad06d1c4b1fb7081f363858339317edc2a709c65595436b153aab0&secure%5Burl%5D=https%3A%2F%2Fwww.brilliantassessments.com%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dpartner_promotion%26utm_id%3Dad&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [PopSurvey](https://www.g2.com/products/popsurvey/reviews) PopSurvey is an AI-powered online survey platform developed by Populix, designed to facilitate quick, efficient, and cost-effective data collection for both academic and business research. With a user-friendly interface, PopSurvey enables users to create and distribute surveys seamlessly, ensuring high-quality responses from a vast pool of over 700,000 verified respondents. Key Features and Functionality: - Extensive Respondent Network: Access to a large, verified user base ensures diverse and authentic survey responses. - Rapid Survey Completion: Achieve a 97.5% response rate within 24 hours, facilitating swift data collection. - Cost-Effective Solutions: Affordable pricing starting at Rp375 per answer, making it accessible for various research budgets. - AI-Assisted Survey Design: Utilize AI-powered tools to design, structure, and refine surveys, optimizing the research process. - Versatile Use Cases: Suitable for academic research, business strategy development, media and journalism, and more. Primary Value and User Solutions: PopSurvey addresses the need for efficient and reliable data collection by offering a platform that combines speed, affordability, and quality. It empowers users to make informed, data-driven decisions by providing access to a broad respondent base and advanced survey design tools. Whether for academic purposes or business insights, PopSurvey simplifies the research process, enabling users to gather valuable information swiftly and effectively. **Average Rating:** 4.3/5.0 **Total Reviews:** 78 **How Do G2 Users Rate PopSurvey?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind PopSurvey?** - **Seller:** [PopSurvey](https://www.g2.com/sellers/popsurvey) - **Year Founded:** 2010 - **HQ Location:** Needham, MA - **Twitter:** @PopSurvey (214 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/popsurvey/ **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Small-Business, 31% Mid-Market #### What Are PopSurvey's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Quick Setup (6 reviews) - Intuitive (5 reviews) - Efficiency (3 reviews) - Setup Ease (3 reviews) **Cons:** - Expensive (2 reviews) - Not User-Friendly (2 reviews) - Survey Issues (2 reviews) - Complexity (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About PopSurvey? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of PopSurvey, finding it simple and straightforward for creating and taking surveys. - Users love the **quick setup** of PopSurvey, making it easy to onboard and start creating surveys effortlessly. - Users find PopSurvey **intuitive and user-friendly** , making survey creation and participation effortless and enjoyable. - Users value the **efficiency** of PopSurvey, enabling quick insights and streamlined survey processes for better decision-making. - Users find the **initial setup easy** , enabling a seamless integration into their existing workflows with PopSurvey. **Cons:** - Users feel the pricing is too high, indicating that the service could be **more affordable** for its perceived value. - Users find PopSurvey **not user-friendly** , citing complexity and a need for improved visual appeal and integration. - Users find the **limitations of the free plan** frustrating, making it difficult to fully evaluate the platform. - Users note the **complexity** in scoring and advanced questions, which can lead to a frustrating experience. - Users find the **difficult setup** process frustrating, especially those who are not tech-savvy, impacting the onboarding experience. #### What Are Recent G2 Reviews of PopSurvey? **"[Simple, Flexible Surveys with Real-Time Feedback and Strong Reporting](https://www.g2.com/survey_responses/popsurvey-review-12856900)"** **Rating:** 4.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/popsurvey-review-12856900) --- **"[User-Friendly Surveys with High Response Rate](https://www.g2.com/survey_responses/popsurvey-review-12719737)"** **Rating:** 5.0/5.0 stars *— Keely M.* [Read full review](https://www.g2.com/survey_responses/popsurvey-review-12719737) --- #### What Are G2 Users Discussing About PopSurvey? - [What is PopSurvey used for?](https://www.g2.com/discussions/what-is-popsurvey-used-for) - 3 comments, 1 upvote ### 2. [Jimo](https://www.g2.com/products/jimo/reviews) Turn more users into power users with intelligent, no-code in-app experiences. Jimo is the AI-native Digital Adoption Platform built for B2B SaaS teams to drive more revenue, reduce churn, and delight customers by creating highly contextual in-app onboarding, nudges, and activation workflows. Without code, Product and Customer Success teams can build intelligent, in-app experiences that accelerate user onboarding, improve feature adoption, and reduce time-to-value. Jimo focused on: Low user engagement and high churn rates Overwhelming support queues with repetitive onboarding questions Poor feature adoption despite significant product investment Manual, non-scalable user activation processes Lack of actionable user behavior insights Smart Onboarding Flows: Personalized user journeys that adapt based on behavior Contextual Feature Nudges: AI-powered prompts that drive adoption at the right moment In-App Feedback Collection: Capture user insights directly within your product Product Announcements & Changelog: Keep users informed about new features and updates Behavioral Analytics: Understand how users interact with your product Trusted by leading product teams at Pennylane, Shippeo, and Zenchef, Jimo helps companies increase product usage by up to 60% while reducing time-to-value and support burden. Our Mission is to empower product, growth, and customer success teams to create frictionless user experiences that maximize engagement, retention, and revenue - no code required. **Average Rating:** 4.6/5.0 **Total Reviews:** 38 **How Do G2 Users Rate Jimo?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 6.7/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 6.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Jimo?** - **Seller:** [Jimo](https://www.g2.com/sellers/jimo) - **HQ Location:** Paris, Île-de-France - **LinkedIn® Page:** https://www.linkedin.com/company/usejimo/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Small-Business, 32% Mid-Market #### What Are Jimo's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Customer Support (7 reviews) - Easy Implementation (5 reviews) - Easy Setup (4 reviews) - Helpful (4 reviews) **Cons:** - Mobile App Limitations (2 reviews) - Compatibility Issues (1 reviews) - Complexity (1 reviews) - Difficult Customization (1 reviews) - Difficult Usability (1 reviews) ### What Do G2 Reviewers Say About Jimo? *AI-generated summary from verified user reviews* **Pros:** - Users find Jimo's **ease of use** remarkable, enabling quick setup and immediate value for engaging with users. - Users commend Jimo for its **responsive customer support** , ensuring efficient troubleshooting and seamless experience management. - Users love the **easy implementation** of Jimo, enabling quick setup and immediate impact on user experience. - Users find Jimo's **easy setup** a significant advantage, enabling quick implementation and immediate value without coding. - Users value Jimo's **no-code feature** , simplifying experience creation and enhancing team efficiency without ongoing development dependencies. **Cons:** - Users find the **mobile app limitations** of Jimo frustrating, as it lacks SDKs and is only web-based. - Users experience **compatibility issues** with certain frameworks, leading to bugs that hinder optimal performance. - Users find the **complexity of pop-up configuration** challenging, which hinders their overall experience with Jimo. - Users find the **difficult customization** of pop-up settings challenging and cumbersome to navigate. - Users find the **difficult usability** of Jimo, particularly in configuring pop-ups, to be a challenge. #### What Are Recent G2 Reviews of Jimo? **"[Effortless Onboarding with Easy Frontend Integration](https://www.g2.com/survey_responses/jimo-review-12605559)"** **Rating:** 5.0/5.0 stars *— Giovanna P.* [Read full review](https://www.g2.com/survey_responses/jimo-review-12605559) --- **"[Empowers Teams to Drive Impact Independently](https://www.g2.com/survey_responses/jimo-review-12654855)"** **Rating:** 4.5/5.0 stars *— Philip S.* [Read full review](https://www.g2.com/survey_responses/jimo-review-12654855) --- ### 3. [SurveyRock](https://www.g2.com/products/surveyrock/reviews) SurveyRock is an intuitive online survey platform designed to help businesses and individuals gather valuable feedback efficiently. With a user-friendly interface, it enables the creation, distribution, and analysis of surveys tailored to diverse needs. Supporting multiple languages, including right-to-left scripts, SurveyRock ensures accessibility for a global audience. Its versatile question types, such as multiple-choice, text, image, and rating scales, allow for comprehensive data collection. Advanced features like survey logic and real-time reporting enhance the survey experience, making it a robust tool for informed decision-making. Key Features and Functionality: - Global Language Support: Create surveys in any language, including right-to-left scripts like Arabic and Hebrew, catering to a worldwide audience. - Diverse Question Types: Utilize multiple-choice, text, image, number, matrix, and rating scale questions to gather precise responses. - Survey Logic: Implement PagePath and QuestionPath logic to direct respondents based on their answers, ensuring a personalized survey flow. - Advanced Logic: Combine multiple conditions and actions for sophisticated survey pathways, enhancing respondent engagement. - Video Embedding: Incorporate YouTube or Vimeo videos to provide context or additional information within surveys. - Randomization: Randomize multiple-choice options to prevent order bias and obtain unbiased data. - Distribution Options: Share surveys via unique web links, embed them into web pages, or distribute through email and social media platforms. - Custom URLs: Customize survey links for a professional appearance and better respondent recognition. - Real-Time Reporting: Access immediate survey results to monitor participation and analyze data as responses are submitted. - Individual Response Viewing: Examine specific respondent answers for detailed insights and export data for further analysis. Primary Value and Solutions: SurveyRock empowers users to make informed decisions by providing a comprehensive suite of tools for creating, distributing, and analyzing surveys. Its global language support and diverse question types ensure inclusivity and adaptability to various research needs. Advanced logic and real-time reporting facilitate efficient data collection and analysis, enabling users to understand their audience better and tailor their products, services, or content accordingly. By simplifying the survey process, SurveyRock helps organizations and individuals gather actionable insights to drive growth and improvement. **Average Rating:** 4.3/5.0 **Total Reviews:** 110 **How Do G2 Users Rate SurveyRock?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyRock?** - **Seller:** [Oak Mountain Digital](https://www.g2.com/sellers/oak-mountain-digital) - **Year Founded:** 2011 - **HQ Location:** N/A - **Twitter:** @surveyrock (633 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3533453/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 48% Small-Business, 37% Mid-Market #### What Are SurveyRock's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Quick Setup (6 reviews) - Customization (4 reviews) - Helpful (4 reviews) - Setup Ease (4 reviews) **Cons:** - Outdated Design (4 reviews) - Survey Issues (4 reviews) - Limited Features (2 reviews) - Limited Templates (2 reviews) - Not User-Friendly (2 reviews) ### What Do G2 Reviewers Say About SurveyRock? *AI-generated summary from verified user reviews* **Pros:** - Users find SurveyRock to be **easy to use** , enabling quick setup and smooth feedback collection in minutes. - Users love the **quick setup** of SurveyRock, making it easy to launch surveys without technical skills. - Users value the **customization options** of SurveyRock, allowing for tailored surveys and a professional appearance. - Users appreciate the **ease of use and insightful analysis** provided by SurveyRock for quick feedback collection. - Users find the **setup easy** , allowing quick access to creating surveys and gathering data efficiently. **Cons:** - Users find the **outdated design** of SurveyRock lacking in flexibility and modern aesthetics, impacting user experience. - Users find the **survey issues** frustrating, particularly regarding mobile experience and limitations with lengthy questionnaires. - Users note the **limited features** of SurveyRock, citing a lack of advanced analytics and multi-language support. - Users express a desire for more **template options** and flexibility in SurveyRock's design capabilities and visualization tools. - Users find SurveyRock's interface **not user-friendly** , with a complicated design that hinders engagement and usability. #### What Are Recent G2 Reviews of SurveyRock? **"[SurveyRock Simplifies and Organizes My Health and Wellness Surveys](https://www.g2.com/survey_responses/surveyrock-review-12868054)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveyrock-review-12868054) --- **"[Easy Form Creation and Analysis with a Clean, User-Friendly Dashboard](https://www.g2.com/survey_responses/surveyrock-review-12817811)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/surveyrock-review-12817811) --- #### What Are G2 Users Discussing About SurveyRock? - [What is SurveyRock used for?](https://www.g2.com/discussions/what-is-surveyrock-used-for) - 1 comment ### 4. [Riddle Quiz Maker](https://www.g2.com/products/riddle-quiz-maker/reviews) Riddle is an interactive content platform for creating quizzes, polls, surveys, personality tests, forms, prediction games, interactive graphics, mini-games, and leaderboards. Customers build content in Riddle's no-code editor and embed it on their website, in apps, or distribute it via direct link or social media. Riddle is GDPR-compliant, hosted in the EU, and designed for high-traffic publishers and enterprise brands. What makes Riddle different from other quiz makers? Riddle offers unlimited responses, views, and leads at every paid tier. This is a structural difference from Typeform, Outgrow, Jotform, and similar tools that meter usage and penalize success. A quiz that goes viral on a Riddle plan costs the same as one that doesn't. This pricing model is the reason high-traffic publishers and broadcasters choose Riddle: predictable cost regardless of audience size. Who uses Riddle? Riddle is built for publishers, broadcasters, sports leagues, teams, and consumer brands. Customers include BBC, Club Med, Tate, RTL, Funke Mediengruppe, Immediate Media, SRF, 20 Minuten, the Fiesta Bowl, and major global media houses and brands. The platform also serves agencies, SMEs, coaches, and consultants, but the feature priorities are set by the needs of enterprise media and sports clients. What are the main use cases? - Audience engagement: increase time-on-site and return visits with editorial quizzes and polls - Lead generation: capture qualified leads with gated personality tests, prediction games, and sweepstakes - Zero-party data collection: ask users directly about preferences, interests, and intent. GDPR-clean, no tracking required. - Sponsored & branded content: spin up branded quizzes for advertisers, multiplying available ad inventory - Content monetization: monetize quiz starts and completions via integrated offer walls and ad units - Live event activation: run real-time competitions, prize draws, and audience polls during broadcasts and events - Audience segmentation: route users into CRM segments based on quiz answers and behavior What features does Riddle include? - Unlimited views, starts, responses, and leads on every paid plan - 15+ content formats (quiz, poll, survey, personality test, form, prediction game, predictor, interactive graphic, leaderboard, sweepstakes, and more) combinable in a single Riddle - No-code drag-and-drop builder with full white-label and CSS customization - Web and in-app embedding, plus standalone hosted URLs - GDPR-compliant data collection and EU-based storage - Built-in sweepstakes and prize-draw mechanics - Native integrations with major CRM, ESP, and analytics tools (HubSpot, Salesforce, Mailchimp, Brevo, GA4, GTM, and others) plus webhooks and a full API - Team collaboration, folders, and role-based permissions - AI-assisted content generation for questions, answers, and results Is Riddle GDPR compliant? Yes. Riddle is built and hosted in Germany under EU data protection law. Data collection is consent-based and zero-party by design, with no tracking pixels and no third-party cookies required. Riddle is suitable for organizations with strict compliance requirements, including public broadcasters and regulated industries. What is the pricing model? Riddle uses flat-fee tiered pricing ($119 to $749 per month) with no usage caps. Plans differ on features, branding, integrations, and team seats, never on volume. **Average Rating:** 4.5/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Riddle Quiz Maker?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 9.7/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Riddle Quiz Maker?** - **Seller:** [Riddle](https://www.g2.com/sellers/riddle) - **Year Founded:** 2014 - **HQ Location:** Saarbrücken, Germany - **Twitter:** @riddleApp (10,635 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/riddle-quiz-maker (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Small-Business, 18% Enterprise #### What Are Riddle Quiz Maker's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - Intuitive (2 reviews) - Customizability (1 reviews) **Cons:** - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Riddle Quiz Maker? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer support** from Riddle Quiz Maker, highlighting quick responses and personalized assistance. - Users praise Riddle Quiz Maker for its **incredibly user-friendly interface** , making quiz creation a breeze for everyone. - Users praise the **exceptional support** from the Riddle team, ensuring a positive and helpful experience throughout. - Users praise Riddle Quiz Maker for its **intuitive design** , making quiz creation effortless and enjoyable. - Users value the **customization features** of Riddle Quiz Maker, enabling tailored quizzes that enhance branding and engagement. **Cons:** - Users find the **learning curve challenging** , especially with branching logic, despite available online resources. #### What Are Recent G2 Reviews of Riddle Quiz Maker? **"[Excellent customer service + great platform](https://www.g2.com/survey_responses/riddle-quiz-maker-review-12921590)"** **Rating:** 5.0/5.0 stars *— Nick C.* [Read full review](https://www.g2.com/survey_responses/riddle-quiz-maker-review-12921590) --- **"[Amazing team and amazing tool](https://www.g2.com/survey_responses/riddle-quiz-maker-review-11490554)"** **Rating:** 5.0/5.0 stars *— Indrė V.* [Read full review](https://www.g2.com/survey_responses/riddle-quiz-maker-review-11490554) --- #### What Are G2 Users Discussing About Riddle Quiz Maker? - [What is Riddle Quiz Maker used for?](https://www.g2.com/discussions/what-is-riddle-quiz-maker-used-for) ### 5. [ProProfs Survey Maker](https://www.g2.com/products/proprofs-survey-maker/reviews) ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives. Here the main offerings of this highly versatile tool: Surveys NPS Surveys In-App Surveys Popup surveys Forms such as SideBar forms Quizzes Polls Major Attractions of the ProProfs Survey Maker Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics. Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy. Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers. Multiple language support: Get information from customers from around the world. Expand customer outreach: The surveys can be shared across various platforms and social networks. Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same. Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user. Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data. If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section. **Average Rating:** 4.3/5.0 **Total Reviews:** 51 **How Do G2 Users Rate ProProfs Survey Maker?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind ProProfs Survey Maker?** - **Seller:** [ProProfs](https://www.g2.com/sellers/proprofs) - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @ProProfs (4,731 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9492925/ (214 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Education Management - **Company Size:** 46% Mid-Market, 35% Small-Business #### What Are ProProfs Survey Maker's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Easy Setup (5 reviews) - Survey Creation (4 reviews) - Quick Setup (3 reviews) - Setup Ease (3 reviews) **Cons:** - Poor Design (2 reviews) - Poor UI (2 reviews) - Cluttered Interface (1 reviews) - Exporting Issues (1 reviews) - Formatting Issues (1 reviews) ### What Do G2 Reviewers Say About ProProfs Survey Maker? *AI-generated summary from verified user reviews* **Pros:** - Users value the **user-friendly interface** of ProProfs Survey Maker, enhancing their survey creation experience effortlessly. - Users commend the **easy setup** of ProProfs Survey Maker, allowing quick survey creation without technical skills. - Users appreciate the **easy survey creation** process with ProProfs Survey Maker, highlighting its user-friendly interface and drag-and-drop features. - Users value the **quick setup** of ProProfs Survey Maker, enabling seamless creation of surveys within minutes. - Users find the **setup ease** of ProProfs Survey Maker impressive, allowing quick start within minutes without hassle. **Cons:** - Users find the **design outdated and cumbersome** , which hampers overall functionality and user experience within ProProfs Survey Maker. - Users find the **UI to be poor and outdated** , leading to a frustrating overall experience with ProProfs Survey Maker. - Users find the **cluttered interface** of ProProfs Survey Maker to be overwhelming and not user-friendly. - Users encounter **exporting issues** requiring manual cleanup of data formatting before use in tools like Excel. - Users experience **formatting issues** during data export, requiring manual cleanup before integration with other tools. #### What Are Recent G2 Reviews of ProProfs Survey Maker? **"[AI-Powered Surveys Made Easy with Flexible Sharing and Strong Templates](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12827017)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12827017) --- **"[Keeping Wellness Surveys and Follow-Ups More Structured](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12860959)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12860959) --- #### What Are G2 Users Discussing About ProProfs Survey Maker? - [What is survey Survicate?](https://www.g2.com/discussions/proprofs-survey-maker-what-is-survey-survicate) - 1 comment - [Which software is best for survey?](https://www.g2.com/discussions/proprofs-survey-maker-which-software-is-best-for-survey) - [Is ProProfs survey Maker free?](https://www.g2.com/discussions/is-proprofs-survey-maker-free) - [What is ProProfs survey Maker?](https://www.g2.com/discussions/what-is-proprofs-survey-maker) ### 6. [Polly](https://www.g2.com/products/polly/reviews) Capture instant feedback on Slack, MS Teams, Zoom and Google Meet with Polly. It helps teams of all sizes make smarter, data-driven decisions, instantly! We believe in a world where every voice has the power to transform work, and it’s our goal to make them heard. More than 40% of the Fortune 100 companies use Polly, empowering their teams across the globe while driving deeper engagement through our real-time feedback tools: Q&A, single-question and multi-question pollys, templates, icebreakers, trivia, and more. Polly gives you 10x better & faster response rate than email as it offers not just a native in-app experience but also voting over web. With over 20 million pollys sent and 1 million monthly active users, Polly connects you with your team in the spaces where work happens: Slack, Microsoft Teams, Zoom, Google Meet and virtual meetings. **Average Rating:** 4.6/5.0 **Total Reviews:** 94 **How Do G2 Users Rate Polly?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 9.2/10 (Category avg: 8.6/10) - **Question Types:** 9.5/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Polly?** - **Seller:** [Polly.ai](https://www.g2.com/sellers/polly-ai) - **Year Founded:** 2015 - **HQ Location:** Seattle, WA - **Twitter:** @polly_ai (584 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15184631/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 43% Mid-Market, 35% Small-Business #### What Are Polly's Pros and Cons? **Pros:** - Ease of Creation (2 reviews) - Ease of Use (2 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Complexity (1 reviews) - Interface Complexity (1 reviews) - Limited Customization (1 reviews) - Limited Templates (1 reviews) - Limited Variety (1 reviews) ### What Do G2 Reviewers Say About Polly? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of creation** with Polly, facilitating quick and efficient survey setup within Slack. - Users find Polly's **ease of use** compelling, especially for quick survey creation and seamless Slack integration. - Users find Polly's **communication features easy to use** , enhancing team collaboration and support responsiveness. - Users appreciate the **quick and helpful customer support** from Polly, effectively resolving issues and enhancing user experience. - Users value the **easy integrations** of Polly, especially appreciating the seamless connection with Slack for surveys. **Cons:** - Users find the **complexity of the interface** frustrating, as it involves many steps before use. - Users find the **interface complexity** challenging, with many steps required before they can start using Polly. - Users note the **limited customization** options, wishing for more templates to enhance their survey designs. - Users desire more options, citing **limited templates** for surveys as a hindrance to their experience with Polly. - Users feel the need for **more template variety** in Polly surveys to enhance their options and customization. #### What Are Recent G2 Reviews of Polly? **"[Simple, Easy-to-Use Slack Polls for Organisation-Wide Surveys](https://www.g2.com/survey_responses/polly-review-12748523)"** **Rating:** 5.0/5.0 stars *— Jonny K.* [Read full review](https://www.g2.com/survey_responses/polly-review-12748523) --- **"[Easy Setup, User-Friendly Polls with Flexible Options](https://www.g2.com/survey_responses/polly-review-7964216)"** **Rating:** 5.0/5.0 stars *— Christy H.* [Read full review](https://www.g2.com/survey_responses/polly-review-7964216) --- #### What Are G2 Users Discussing About Polly? - [What do you like most about Polly for conducting surveys, and what features would you like to see added?](https://www.g2.com/discussions/what-do-you-like-most-about-polly-for-conducting-surveys-and-what-features-would-you-like-to-see-added) - [What is Polly platform?](https://www.g2.com/discussions/what-is-polly-platform) - 1 comment - [What does agile Polly do?](https://www.g2.com/discussions/what-does-agile-polly-do) - 1 comment - [What does Polly do in teams?](https://www.g2.com/discussions/what-does-polly-do-in-teams) - 1 comment - [What is Polly used for?](https://www.g2.com/discussions/what-is-polly-used-for) - 1 comment ### 7. [SmartSurvey](https://www.g2.com/products/smartsurvey/reviews) SmartSurvey is the UK's leading SaaS feedback platform. Spin up surveys, forms and questionnaires in minutes, send them anywhere your audience is, and turn raw responses into insight you can act on, all without leaving the platform. Native AI sentiment and thematic analysis surface the themes hiding in your open-text answers. Live dashboards and white-label reports put the right numbers in front of the right people. Connect SmartSurvey to the tools your team uses such as HubSpot, Salesforce, Power BI, MS Teams and so many more. The survey platform for everyone, from students and charities to growing businesses and public sector teams. Pick a free-for-life plan for basic surveys, self-serve plans for solo professionals and teams, or enterprise solutions for full CX, EX, PX and citizen engagement programmes. Multi-user team plans make collaboration simple. With hundreds of thousands of users from across the world and more than a billion responses analysed, you are in safe hands and great company. ISO 27001 certified, Cyber Essentials Plus, GDPR compliant, and UK-hosted as standard. Learn more by visiting https://www.smartsurvey.co.uk/ **Average Rating:** 4.6/5.0 **Total Reviews:** 46 **How Do G2 Users Rate SmartSurvey?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind SmartSurvey?** - **Seller:** [SmartSurvey](https://www.g2.com/sellers/smartsurvey) - **Year Founded:** 2003 - **HQ Location:** Tewkesbury, Gloucestershire - **Twitter:** @SmartSurvey (1,561 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2844515/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Education Management - **Company Size:** 49% Small-Business, 38% Mid-Market #### What Are Recent G2 Reviews of SmartSurvey? **"[Great Survey Site, just one suggestion for improvement](https://www.g2.com/survey_responses/smartsurvey-review-7956199)"** **Rating:** 5.0/5.0 stars *— Verified User in Human Resources* [Read full review](https://www.g2.com/survey_responses/smartsurvey-review-7956199) --- **"[NHS Review of SmartSurvey](https://www.g2.com/survey_responses/smartsurvey-review-7949226)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/smartsurvey-review-7949226) --- #### What Are G2 Users Discussing About SmartSurvey? - [What is SmartSurvey used for?](https://www.g2.com/discussions/what-is-smartsurvey-used-for) - [How can I create a free survey?](https://www.g2.com/discussions/how-can-i-create-a-free-survey) - [Is Smart survey anonymous?](https://www.g2.com/discussions/is-smart-survey-anonymous) - [Is Smart Survey free?](https://www.g2.com/discussions/is-smart-survey-free) - [What is SmartSurvey?](https://www.g2.com/discussions/what-is-smartsurvey) - 1 comment ### 8. [Wufoo](https://www.g2.com/products/wufoo/reviews) Wufoo is a web application that helps anybody build and customize amazing online forms. You can use Wufoo to collect contact information, RSVPs, applications, files, online payments and just about anything else. Wufoo integrates with hundreds of other tools so you can streamline and automate workflows, saving you precious time. And because we host everything, all you need is your web browser and a few short minutes to build a form and start using it right away. Sign up free and start building forms today. **Average Rating:** 4.2/5.0 **Total Reviews:** 293 **How Do G2 Users Rate Wufoo?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 7.7/10 (Category avg: 8.6/10) - **Question Types:** 8.5/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Wufoo?** - **Seller:** [SurveyMonkey](https://www.g2.com/sellers/surveymonkey) - **Year Founded:** 1999 - **HQ Location:** San Mateo, CA - **Twitter:** @SurveyMonkey (42,887 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/surveymonkey/ (1,390 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Owner - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 52% Small-Business, 34% Mid-Market #### What Are Wufoo's Pros and Cons? **Pros:** - Automation (1 reviews) - Automations (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) **Cons:** - Reliability Issues (1 reviews) - Submission Limitations (1 reviews) ### What Do G2 Reviewers Say About Wufoo? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of Wufoo, enabling seamless data entry through integrations like Zapier. - Users love the **automated integration** with Zapier in Wufoo, streamlining data entry across various applications. - Users appreciate the **easy integrations** of Wufoo, especially with Zapier for seamless automated data entry. - Users appreciate the **s seamless integrations** with Zapier, enabling efficient automated data entry with other applications. **Cons:** - Users experience **reliability issues** with Wufoo, as incomplete submissions prevent returning to the last filled page. - Users face **submission limitations** with Wufoo, losing progress on multi-page forms if they exit before completion. #### What Are Recent G2 Reviews of Wufoo? **"[Amazing platform!](https://www.g2.com/survey_responses/wufoo-review-11748264)"** **Rating:** 5.0/5.0 stars *— Verified User in Consumer Services* [Read full review](https://www.g2.com/survey_responses/wufoo-review-11748264) --- **"[Seamless Wufoo + Zapier Integrations for Automated Data Entry](https://www.g2.com/survey_responses/wufoo-review-12222520)"** **Rating:** 4.0/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/wufoo-review-12222520) --- #### What Are G2 Users Discussing About Wufoo? - [What is Wufoo used for?](https://www.g2.com/discussions/wufoo-what-is-wufoo-used-for) - [Is wufoo by SurveyMonkey legit?](https://www.g2.com/discussions/is-wufoo-by-surveymonkey-legit) - [Are Wufoo forms anonymous?](https://www.g2.com/discussions/are-wufoo-forms-anonymous) - [What is wufoo by SurveyMonkey?](https://www.g2.com/discussions/what-is-wufoo-by-surveymonkey) - [What is wufoo used for?](https://www.g2.com/discussions/what-is-wufoo-used-for) ### 9. [Attest](https://www.g2.com/products/attest/reviews) Understand the 'why' and 'what’s next' for your customers. Attest is an enterprise-grade platform for qualitative and quantitative research. One platform to deeply understand your current customers, future consumers or both side-by-side. Simple to launch surveys, data storytelling and dedicated experts to help you every step of the way. - Simple and transparent pricing No hidden fees – no matter who or where your audience is we have one flat audience cost. - Multi-market insights with local nuance Access insights from 59 countries with fully localised and translated surveys, across 70 languages. Compare regional groups side by side. - No extra cost for the support you need Our industry-leading team of experts are always on hand for everything from survey setup best practice, to support in identifying key trends in your data. - Data Storytelling Discover, craft and share data stories with automated analysis tools, custom charts and interactive Boards. - Industry-leading data quality methods We truly care about the quality of your insights. Our sophisticated data training and algorithms are designed to eliminate noise and provide high quality results. - Bespoke insights for your brand Plug and play with survey templates and pre-set audiences, or create your ideal setup with fully customisable audiences. No omnibus research or sharing insights. Attest is your end-to-end consumer research platform that prioritises data quality, tailored research and robust insights so you always have the confidence in your decisions. **Average Rating:** 4.5/5.0 **Total Reviews:** 151 **How Do G2 Users Rate Attest?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 7.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Attest?** - **Seller:** [Attest](https://www.g2.com/sellers/attest) - **Company Website:** https://www.askattest.com - **Year Founded:** 2015 - **HQ Location:** London - **Twitter:** @AskAttest (1,425 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/attest-technologies-limited/ (117 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Food & Beverages - **Company Size:** 53% Mid-Market, 28% Small-Business #### What Are Attest's Pros and Cons? **Pros:** - Ease of Use (16 reviews) - Survey Creation (9 reviews) - Intuitive (8 reviews) - Customer Support (7 reviews) - Helpful (7 reviews) **Cons:** - Pricing Issues (6 reviews) - Survey Issues (4 reviews) - Survey Limitations (4 reviews) - Expensive (3 reviews) - Insufficient Insights (2 reviews) ### What Do G2 Reviewers Say About Attest? *AI-generated summary from verified user reviews* **Pros:** - Users highly value the **speed and simplicity** of Attest, enabling fast, intuitive market research without complexity. - Users highlight the **speed and simplicity** of Attest, making market research quick and actionable for confident decision-making. - Users appreciate the **intuitive design** of Attest, enabling fast, simple survey creation and execution without complications. - Users praise the **responsive customer support** of Attest, guiding them seamlessly from setup to analysis. - Users appreciate the **speed and simplicity** of Attest, enabling quick, targeted insights for confident decision-making. **Cons:** - Users find **pricing issues** with Attest, especially for larger or frequent surveys, making it less accessible for smaller projects. - Users find **survey issues** with Attest, citing limited customization, availability, and varying response quality affecting deeper research. - Users note the **limited survey availability** in Attest, which can hinder participation and reduce project options. - Users find Attest to be **expensive** , particularly for small projects and frequent or large-scale surveys. - Users find Attest lacks **insufficient insights** , especially for deeper studies requiring advanced analytics and customization. #### What Are Recent G2 Reviews of Attest? **"[Fast, Compliant Research Tailored for German Logistics](https://www.g2.com/survey_responses/attest-review-12546478)"** **Rating:** 4.0/5.0 stars *— Obhof R.* [Read full review](https://www.g2.com/survey_responses/attest-review-12546478) --- **"[Fast Insights, Perfect for Quick Decisions](https://www.g2.com/survey_responses/attest-review-12098784)"** **Rating:** 5.0/5.0 stars *— Avinash D.* [Read full review](https://www.g2.com/survey_responses/attest-review-12098784) --- #### What Are G2 Users Discussing About Attest? - [What is Attest used for?](https://www.g2.com/discussions/what-is-attest-used-for) ### 10. [SimpleSurvey](https://www.g2.com/products/simplesurvey/reviews) SimpleSurvey is a Canadian online survey and data collection platform designed to help organizations gather reliable data, engage their audiences, and make informed, data-driven decisions. With a focus on simplicity and security, SimpleSurvey offers a versatile solution for various industries, including government agencies, healthcare organizations, educational institutions, and professional associations. Key Features and Functionality: - Customizable Surveys: Create personalized surveys with your organization's branding, including logos, colors, and themes, ensuring consistency and professionalism. - Multilingual Support: Design and distribute surveys in multiple languages to cater to diverse audiences, enhancing accessibility and response rates. - Advanced Question Types and Logic: Utilize a wide range of question formats, such as multiple-choice, open-ended, and Likert scales, along with advanced logic tools like skip logic and response piping to create dynamic and engaging surveys. - Real-Time Reporting and Analysis: Access powerful tools for analyzing survey results, generating detailed reports, and visualizing data to inform strategic decisions. - Secure Data Hosting: Ensure data protection and confidentiality with hosting in SOC 2 compliant data centers operated by Microsoft Canada, meeting Canadian data sovereignty and privacy requirements. - Collaboration Tools: Enhance teamwork with shared workspaces, allowing seamless collaboration, sharing of projects, templates, and media assets among team members. Primary Value and Solutions Provided: SimpleSurvey empowers organizations to efficiently collect and analyze data, leading to improved decision-making and enhanced productivity. By offering a user-friendly interface combined with advanced features, it simplifies the survey creation process, making it accessible to users without technical expertise. The platform's versatility allows for applications ranging from market research and customer satisfaction assessments to employee feedback and event evaluations. With secure data hosting and compliance with Canadian privacy standards, SimpleSurvey provides a trusted solution for organizations seeking reliable and actionable insights. **Average Rating:** 4.4/5.0 **Total Reviews:** 66 **How Do G2 Users Rate SimpleSurvey?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 8.4/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind SimpleSurvey?** - **Seller:** [OutSideSoft](https://www.g2.com/sellers/outsidesoft) - **HQ Location:** Saint-Bruno, Quebec - **Twitter:** @OutSideSoft (36 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/outsidesoft-solutions-inc./ **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 45% Small-Business, 36% Mid-Market #### What Are SimpleSurvey's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Simple (9 reviews) - Ease of Creation (5 reviews) - Helpful (5 reviews) - Quick Setup (5 reviews) **Cons:** - Survey Issues (3 reviews) - Limited Customization (2 reviews) - Poor Reporting (2 reviews) - Complexity (1 reviews) - Data Visualization (1 reviews) ### What Do G2 Reviewers Say About SimpleSurvey? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of SimpleSurvey, facilitating quick survey creation and efficient distribution. - Users love the **ease of creating and distributing surveys** , highlighting its user-friendly interface and real-time reporting features. - Users appreciate the **ease of creation** with SimpleSurvey, allowing for quick setup and distribution of surveys effortlessly. - Users find SimpleSurvey **user-friendly** , allowing quick survey creation and effortless feedback collection for various projects. - Users appreciate the **quick setup** of SimpleSurvey, allowing them to efficiently create and send surveys effortlessly. **Cons:** - Users often face **survey issues** with SimpleSurvey, citing unclear questions and inconvenient logic branching. - Users find the **limited customization options** of SimpleSurvey restrict their ability to tailor surveys fully. - Users find the **reporting features lacking** , with limited options for advanced customization and data visualization. - Users find SimpleSurvey’s **logic branching capabilities limited** , making it challenging to create more intricate surveys effectively. - Users wish for **more detailed reporting** in data visualization to enhance their analysis and insights. #### What Are Recent G2 Reviews of SimpleSurvey? **"[Effortless Survey Creation with User-Friendly Interface](https://www.g2.com/survey_responses/simplesurvey-review-12206945)"** **Rating:** 5.0/5.0 stars *— Destiny D.* [Read full review](https://www.g2.com/survey_responses/simplesurvey-review-12206945) --- **"[Clean Interface, Quick Setup, and Reliable Reporting with SimpleSurvey](https://www.g2.com/survey_responses/simplesurvey-review-12644064)"** **Rating:** 4.0/5.0 stars *— Jason W.* [Read full review](https://www.g2.com/survey_responses/simplesurvey-review-12644064) --- #### What Are G2 Users Discussing About SimpleSurvey? - [What is SimpleSurvey used for?](https://www.g2.com/discussions/what-is-simplesurvey-used-for) - 1 upvote ### 11. [JUSFEEDBACK](https://www.g2.com/products/jusfeedback/reviews) Jusfeedback is a comprehensive customer engagement optimization platform designed to help businesses collect, analyze, and act on feedback from customers, employees, and partners. By integrating various feedback channels, Jusfeedback enables organizations to gain actionable insights that drive improved customer satisfaction and business performance. Key Features and Functionality: - Enterprise Feedback Management: Create and distribute customized surveys to gather real-time feedback, facilitating informed decision-making. - Digital Feedback Integration: Embed feedback mechanisms into digital channels to capture customer input throughout their journey, enabling timely responses and adjustments. - IVR Feedback Management: Collect immediate feedback via Interactive Voice Response (IVR) systems following customer interactions, ensuring prompt issue resolution. - Mobile Offline Surveys: Conduct surveys in remote locations or on-the-go, capturing feedback at the point of experience without requiring an internet connection. - Speech and Text Analytics: Analyze customer interactions across various channels to understand sentiments, identify trends, and uncover actionable insights. - Predictive Experience and Quality Management: Monitor and evaluate customer interactions to predict future behaviors and enhance service quality. Primary Value and Solutions Provided: Jusfeedback empowers organizations to stay attuned to their customers' needs by offering a unified platform for feedback collection and analysis. This holistic approach enables businesses to identify areas for improvement, enhance customer relationships, and drive profitability. By transforming raw feedback into actionable insights, Jusfeedback helps organizations make data-driven decisions that lead to superior customer experiences and sustained business growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 15 **How Do G2 Users Rate JUSFEEDBACK?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind JUSFEEDBACK?** - **Seller:** [JUSFEEDBACK](https://www.g2.com/sellers/jusfeedback) - **Year Founded:** 2012 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** https://www.linkedin.com/company/activeo-global/ (31 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Small-Business, 40% Mid-Market #### What Are JUSFEEDBACK's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Automation (1 reviews) - Customer Support (1 reviews) - Fun (1 reviews) - Setup Ease (1 reviews) ### What Do G2 Reviewers Say About JUSFEEDBACK? *AI-generated summary from verified user reviews* **Pros:** - Users find JUSFEEDBACK **very easy to use** , simplifying daily tasks and enhancing overall workflow efficiency. - Users value the **automation** in JUSFEEDBACK, making feedback requests simple and efficient. - Users value the **excellent customer support** of JUSFEEDBACK, enhancing their overall experience with the product. - Users enjoy the **cool and useful features** of JUSFEEDBACK, along with its great customer support. - Users find the **setup ease** of JUSFEEDBACK exceptional, significantly simplifying their tasks and improving workflow efficiency. #### What Are Recent G2 Reviews of JUSFEEDBACK? **"[Effortless HR Management with JUSFEEDBACK](https://www.g2.com/survey_responses/jusfeedback-review-12064376)"** **Rating:** 5.0/5.0 stars *— Frances G.* [Read full review](https://www.g2.com/survey_responses/jusfeedback-review-12064376) --- **"[Easy Feedback Collection with Simple Surveys and Real-Time Insights](https://www.g2.com/survey_responses/jusfeedback-review-12504352)"** **Rating:** 5.0/5.0 stars *— Anup K.* [Read full review](https://www.g2.com/survey_responses/jusfeedback-review-12504352) --- ### 12. [Block Survey](https://www.g2.com/products/block-survey/reviews) BlockSurvey is an innovative AI-driven survey software designed for businesses and researchers to cut costs and save time. Key Features: 1. AI-powered survey creation and analysis 2. Customizable, visually appealing templates 3. White-labeling options 4. Privacy-first approach with no ads or trackers 5. User-friendly interface for both creators and respondents **Average Rating:** 4.7/5.0 **Total Reviews:** 146 **How Do G2 Users Rate Block Survey?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 9.1/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Block Survey?** - **Seller:** [BlockSurvey](https://www.g2.com/sellers/blocksurvey) - **Year Founded:** 2020 - **HQ Location:** Middletown, US - **Twitter:** @blocksurvey (2,374 Twitter followers) - **LinkedIn® Page:** https://in.linkedin.com/company/blocksurvey (20 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 73% Small-Business, 17% Mid-Market #### What Are Block Survey's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Features (12 reviews) - Helpful (9 reviews) - Intuitive (8 reviews) - Simple (7 reviews) **Cons:** - Survey Issues (8 reviews) - Missing Features (5 reviews) - Expensive (4 reviews) - Limited Customization (4 reviews) - Integration Issues (3 reviews) ### What Do G2 Reviewers Say About Block Survey? *AI-generated summary from verified user reviews* **Pros:** - Users find Block Survey's **ease of use** exceptional, appreciating quick support and intuitive features for survey creation. - Users highlight the **ease of use** and diverse features of Block Survey, making it ideal for various needs. - Users love the **commitment to privacy and security** in Block Survey, appreciating its robust and user-friendly features. - Users value the **intuitive design** of Block Survey, making survey creation effortless and highly efficient. - Users highly value Block Survey's **zero-knowledge architecture** , enhancing trust and ensuring privacy and security effectively. **Cons:** - Users often face issues with **survey logic limitations** , impacting workflow and completion rates significantly. - Users notice the **missing advanced features** in Block Survey, such as skip logic and diverse question types, hindering usability. - Users find Block Survey to be **somewhat expensive** , especially for small-scale or frequent use cases compared to alternatives. - Users find the **limited customization options** of Block Survey make it cumbersome for basic feedback needs. - Users face **integration issues** with Block Survey, limiting survey effectiveness and complicating the survey experience. #### What Are Recent G2 Reviews of Block Survey? **"[Privacy-Focused, User-Friendly Survey Tool with an AI-Powered Survey Generator That Saves Time](https://www.g2.com/survey_responses/block-survey-review-12878285)"** **Rating:** 4.0/5.0 stars *— Jeni J.* [Read full review](https://www.g2.com/survey_responses/block-survey-review-12878285) --- **"[Making Survey Creation and Feedback Collection Easier](https://www.g2.com/survey_responses/block-survey-review-12869225)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/block-survey-review-12869225) --- #### What Are G2 Users Discussing About Block Survey? - [What are the benefits and drawbacks of using Block Survey for privacy-focused data collection?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-block-survey-for-privacy-focused-data-collection) - 2 comments - [What is Block Survey used for?](https://www.g2.com/discussions/what-is-block-survey-used-for) - 1 comment ### 13. [SimplyCast Survey](https://www.g2.com/products/simplycast-survey/reviews) SimplyCast Survey is a online survey tool designed to help businesses and organizations efficiently gather and analyze feedback from their audience. With its user-friendly interface and robust features, SimplyCast Survey enables users to create customized surveys and polls, distribute them across multiple communication channels, and monitor responses in real-time. This comprehensive solution simplifies the process of collecting valuable insights, allowing for informed decision-making and enhanced customer engagement. Key Features and Functionality: - Customizable Surveys: Easily design surveys with various question types, including multiple-choice, open-ended, and matrix questions, to suit specific data collection needs. - Multi-Channel Distribution: Distribute surveys via email, SMS, and voice calls, ensuring broad reach and higher response rates by engaging participants through their preferred communication channels. - Real-Time Reporting: Monitor survey responses as they are received, with live-updating reports that provide immediate insights into participant feedback. - Adaptive Surveys: Utilize dynamic surveys that adjust questions based on customer history and previous responses, ensuring relevance and improving the quality of collected data. - User-Friendly Interface: Create and manage surveys without the need for coding or technical expertise, thanks to an intuitive drag-and-drop editor and pre-designed templates. Primary Value and Solutions Provided: SimplyCast Survey addresses the challenge of efficiently collecting and analyzing customer feedback by offering a streamlined, automated solution. By enabling the creation of tailored surveys and facilitating their distribution across multiple channels, it ensures that businesses can reach their audience effectively. The real-time reporting feature allows for prompt analysis of responses, leading to quicker, data-driven decisions. Additionally, the platform's adaptability to individual customer experiences enhances the relevance of surveys, resulting in higher engagement and more meaningful insights. Overall, SimplyCast Survey empowers organizations to improve their products, services, and customer relationships through effective feedback collection and analysis. **Average Rating:** 4.3/5.0 **Total Reviews:** 25 **How Do G2 Users Rate SimplyCast Survey?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.4/10 (Category avg: 8.7/10) **Who Is the Company Behind SimplyCast Survey?** - **Seller:** [simplycast](https://www.g2.com/sellers/simplycast) - **Year Founded:** 2009 - **HQ Location:** Dartmouth, CA - **Twitter:** @simplycast (38,831 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/simplycast/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 48% Small-Business, 44% Mid-Market #### What Are SimplyCast Survey's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Automation (4 reviews) - Quick Setup (4 reviews) - Setup Ease (3 reviews) - Efficiency (2 reviews) **Cons:** - Limited Customization (3 reviews) - Limited Data Analysis (3 reviews) - Outdated Design (3 reviews) - Survey Issues (2 reviews) - Expensive (1 reviews) ### What Do G2 Reviewers Say About SimplyCast Survey? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SimplyCast Survey, enabling quick survey creation without technical knowledge. - Users value the **automation features** of SimplyCast Survey, streamlining follow-ups and simplifying survey management for everyone. - Users value the **quick setup** of SimplyCast Survey, making it easy to deploy surveys without hassle. - Users highlight the **simple setup** of SimplyCast Survey, enabling a smooth and straightforward onboarding experience. - Users value the **efficiency** of SimplyCast Survey, enjoying automated follow-ups that save time and resources effectively. **Cons:** - Users express frustration with **limited customization options** in SimplyCast Survey, especially regarding branding and report generation. - Users express frustration over the **limited advanced survey features** and lack of sophisticated analysis tools in SimplyCast Survey. - Users find the **outdated design** of SimplyCast Survey slows down large survey management and customization options. - Users find the **limited advanced survey features** inadequate compared to other dedicated survey platforms, affecting their experience. - Users find the **expensive pricing** for removing white-labeling limits accessibility for small businesses needing branded surveys. #### What Are Recent G2 Reviews of SimplyCast Survey? **"[Bringing More Structure to Feedback Collection and Outreach Activities](https://www.g2.com/survey_responses/simplycast-survey-review-12929821)"** **Rating:** 4.5/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/simplycast-survey-review-12929821) --- **"[Secure, Feature-Packed Survey Platform with Easy Onboarding and Strong Integrations](https://www.g2.com/survey_responses/simplycast-survey-review-12844207)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/simplycast-survey-review-12844207) --- #### What Are G2 Users Discussing About SimplyCast Survey? - [What does Simplycast Survey do?](https://www.g2.com/discussions/what-does-simplycast-survey-do) - 1 comment - [What online survey software do you use?](https://www.g2.com/discussions/what-online-survey-software-do-you-use) - [Which software is best for Survey?](https://www.g2.com/discussions/which-software-is-best-for-survey) - [What is SimplyCast?](https://www.g2.com/discussions/what-is-simplycast) ### 14. [surveyface](https://www.g2.com/products/surveyface/reviews) SurveyFace is a comprehensive online survey tool designed to facilitate the creation, distribution, and analysis of surveys, polls, and questionnaires. It caters to a diverse user base, including organizations, educational institutions, and individuals, by offering an intuitive platform that simplifies the process of gathering valuable feedback. With a focus on user-friendly design and robust functionality, SurveyFace enables users to design customized surveys, collect responses through various channels, and analyze data effectively to inform decision-making processes. Key Features and Functionality: - Unlimited Surveys and Responses: Users can create and distribute an unlimited number of surveys and collect millions of responses without any restrictions. - Predefined Color Themes and Customization: The platform offers award-winning predefined color themes and an editor that allows for extensive customization, enabling users to align surveys with their brand identity. - Advanced Survey Logic: Innovative skip control logic facilitates the creation of dynamic surveys by directing respondents through different paths based on their answers, enhancing the relevance and efficiency of data collection. - Mobile Optimization: Surveys are flawlessly optimized for mobile devices, ensuring a seamless experience for respondents accessing surveys on smartphones and tablets. - Multimedia Support: Users can incorporate logos, images, and videos into their surveys, making them more engaging and personalized. - Extensive Template Library: Access to hundreds of pre-designed survey templates across various categories simplifies the survey creation process and ensures best practices are followed. - Comprehensive Analytics and Reporting: The platform provides robust analytics tools that generate visual reports, including charts and graphs, to help users interpret survey data effectively. - Flexible Distribution Methods: Surveys can be distributed via multiple channels, including email, social media, and direct web links, maximizing reach and response rates. - Data Export Options: Survey results can be downloaded in various formats such as PDF, Excel, CSV, XML, or HTML for further analysis or record-keeping. - Collaboration and Communication: The platform facilitates communication with respondents, allowing for discussions and feedback, thereby enhancing the quality of data collected. Primary Value and User Solutions: SurveyFace addresses the need for an efficient, user-friendly, and cost-effective solution for conducting online surveys. By offering unlimited access to survey creation and response collection at no cost, it democratizes data collection for users ranging from small businesses to large enterprises and educational institutions. The platform's extensive customization options and advanced features, such as skip logic and multimedia support, enable users to design engaging and relevant surveys tailored to their specific needs. Additionally, the robust analytics and reporting tools empower users to derive actionable insights from collected data, facilitating informed decision-making and strategic planning. Overall, SurveyFace streamlines the survey process, saving time and resources while delivering high-quality results. **Average Rating:** 4.5/5.0 **Total Reviews:** 48 **How Do G2 Users Rate surveyface?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.0/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind surveyface?** - **Seller:** [Surveyface](https://www.g2.com/sellers/surveyface) - **Year Founded:** 2012 - **HQ Location:** N/A - **Twitter:** @SurveyFace (588 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2707913/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Accounting, Information Technology and Services - **Company Size:** 51% Mid-Market, 35% Small-Business #### What Are surveyface's Pros and Cons? **Pros:** - Templates (4 reviews) - Ease of Creation (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - Sharing (2 reviews) **Cons:** - Integration Issues (2 reviews) - Platform Issues (2 reviews) - Limited Features (1 reviews) - Linking Issues (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About surveyface? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **wide array of ready-to-use templates** that streamline the survey creation process and enhance aesthetics. - Users appreciate the **simplicity and ease of creation** with SurveyFace, facilitating quick and efficient survey development. - Users appreciate the **ease of use** of SurveyFace, enjoying its simplicity and quick survey creation process. - Users value the **simplicity and ease of use** of SurveyFace, making survey creation quick and efficient. - Users love the **simplicity and ease of use** of SurveyFace, enhancing efficiency in creating and sharing surveys. **Cons:** - Users find **integration issues** with SurveyFace, limiting collaborations and the potential for enhanced functionality. - Users experience **platform issues** during signup and note poor collaboration with third-party apps hinders popularity. - Users find the **limited features** in the free plan restrictive, lacking detailed customization and advanced analytics. - Users express frustration over **linking issues** , as the platform lacks integration with third-party apps, hindering popularity and growth. - Users find the **interface not user-friendly** and miss the absence of a mobile app for convenience. #### What Are Recent G2 Reviews of surveyface? **"[Easy to Use and Great for Collecting Feedback](https://www.g2.com/survey_responses/surveyface-review-12889312)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveyface-review-12889312) --- **"[Managing Wellness Feedback and Lifestyle Assessments More Smoothly](https://www.g2.com/survey_responses/surveyface-review-12863269)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveyface-review-12863269) --- #### What Are G2 Users Discussing About surveyface? - [What is surveyface used for?](https://www.g2.com/discussions/what-is-surveyface-used-for) - 1 comment ### 15. [Beekast](https://www.g2.com/products/beekast/reviews) Beekast is interactive meeting management software that enables users to create interactive virtual meetings, training sessions, and events. It falls under the category of collaborative software and presentation tools. Beekast enhances team engagement and productivity in various work environments, including face-to-face, remote work, and hybrid settings! The platform caters to businesses, educational institutions, trainers, and organizations of all sizes that seek to improve their meeting experiences and outcomes. The software allows users to create interactive presentations by importing existing content or creating new slides directly within the platform. It offers a range of features to increase participant involvement and streamline meeting processes: • Interactive activities: Users can choose from 15 different activities to incorporate into their presentations, such as polls, quizzes, and word clouds. • Templates: Pre-designed templates are available for quick session setup and customization. • Integration capabilities: Beekast integrates with popular tools like Microsoft Teams, Webex, and PowerPoint. • Multi-platform support: The solution works across various devices and operating systems. • Real-time collaboration: Participants can contribute ideas, vote, and provide feedback during sessions. Beekast addresses common meeting challenges such as lack of engagement, inefficient use of time, and difficulty in capturing and acting on ideas. The tool helps facilitators maintain audience attention and gather valuable input from all participants by providing interactive elements and structured activities. The software also offers post-meeting features to help users consolidate and analyze the results of their sessions: • Meeting minutes: Automatically generated in Word format for easy distribution and reference. • Action plan generation: Helps teams track and follow up on decisions and tasks. • Data analytics: Provides insights into participant engagement and activity results. Beekast is designed to be user-friendly, allowing even those with limited technical skills to create and manage interactive sessions. Its versatility makes it suitable for various use cases, including team meetings, brainstorming sessions, training workshops, and large-scale conferences! **Average Rating:** 4.2/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Beekast?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) - **Permissions:** 8.0/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Beekast?** - **Seller:** [Beekast](https://www.g2.com/sellers/beekast) - **Company Website:** https://www.beekast.com - **Year Founded:** 2015 - **HQ Location:** Paris, FR - **LinkedIn® Page:** https://www.linkedin.com/company/beekast (27 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of Beekast? **"[Interactive Activities That Make Classroom Brainstorming Shine](https://www.g2.com/survey_responses/beekast-review-12808777)"** **Rating:** 4.5/5.0 stars *— Pranav S.* [Read full review](https://www.g2.com/survey_responses/beekast-review-12808777) --- **"[Beekast Makes Meetings Interactive with Easy Real-Time Collaboration](https://www.g2.com/survey_responses/beekast-review-12400682)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/beekast-review-12400682) --- #### What Are G2 Users Discussing About Beekast? - [What is Beekast used for?](https://www.g2.com/discussions/what-is-beekast-used-for) - 1 comment, 1 upvote ### 16. [Optimal](https://www.g2.com/products/optimal-optimal/reviews) Optimal is a comprehensive user insights platform designed to support user research across the entire product development process. Tailored for enterprise organizations, Optimal helps teams make informed product decisions by connecting directly with users, from early discovery and concept validation to usability testing and post-launch optimization. The platform is particularly effective for cross-functional teams seeking to reduce development risk, align stakeholders, and deliver user-centered experiences at scale. Optimal serves product managers, designers, UX researchers, and others who need fast, reliable insights through structured user research. Its intuitive interface and AI-powered tools enable both researchers and non-researchers to contribute meaningfully, promoting research democratization without compromising quality. With flexible study design, AI and automation, and built-in participant recruitment, Optimal makes it easier to uncover user needs, test ideas early, validate navigation, and analyze qualitative feedback across multiple research efforts. Key capabilities of the Optimal platform include prototype testing and live website testing; AI-assisted surveys to quickly gather reliable feedback on user behaviors and preferences; and AI user research features that automatically extract insights, themes, and highlight reels from recorded interviews. Teams can also centralize qualitative data for streamlined analysis, structure content more effectively with card sorting and tree testing, and improve usability with first-click testing, and more. Participant recruitment is fully integrated, offering access to a global panel of over 100 million users across 150 countries, along with options for managed services or custom audiences. Trusted by global organizations including Apple, Netflix, Amazon, Spotify, Nike, and LEGO, Optimal empowers teams to conduct rigorous, scalable user research that informs strategic decisions and improves user satisfaction. By combining human insight with advanced AI user research capabilities, Optimal helps enterprises build better digital products, faster, smarter, and with greater confidence. **Average Rating:** 4.3/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Optimal?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Optimal?** - **Seller:** [Optimal](https://www.g2.com/sellers/optimal-fac109c2-ffd8-41e0-96ef-9e8c367d9da9) - **Company Website:** https://optimalworkshop.com - **Year Founded:** 2007 - **HQ Location:** Wellington, NZ - **Twitter:** @optimalworkshop (6,841 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/optimal-workshop/ (103 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Design, Higher Education - **Company Size:** 41% Mid-Market, 33% Enterprise #### What Are Optimal's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Features (12 reviews) - Analytics (11 reviews) - Analysis Efficiency (10 reviews) - Easy Setup (10 reviews) **Cons:** - Missing Features (6 reviews) - Pricing Issues (6 reviews) - Expensive (4 reviews) - Integration Issues (4 reviews) - Uploading Issues (4 reviews) ### What Do G2 Reviewers Say About Optimal? *AI-generated summary from verified user reviews* **Pros:** - Users love Optimal for its **intuitive ease of use** , allowing seamless navigation and efficient execution of projects. - Users appreciate the **comprehensive tools** of Optimal Workshop, finding them intuitive and beneficial for research needs. - Users find the **excellent analysis tools** of Optimal Workshop essential for gaining clear insights and enhancing research efficiency. - Users value the **analysis efficiency** of Optimal, enabling quick setup and insightful summaries without hassle. - Users value the **easy setup** of Optimal, enabling quick test launches and smooth participant experiences. **Cons:** - Users note the **missing features** in Optimal, such as limited testing options and lack of robust qualitative tools. - Users are concerned about the **high pricing structure** of Optimal, which limits functionality for smaller teams and freelancers. - Users find Optimal to be **expensive** , especially with new pricing structures that limit usability for smaller teams. - Users experience **integration issues** with Optimal, requiring manual email communication and facing limitations with third-party tools. - Users are frustrated by **uploading issues** as video and transcript uploads are not supported, limiting research capabilities. #### What Are Recent G2 Reviews of Optimal? **"[One-of-a-Kind UX Tool: Fast, Easy, and Worth the Investment](https://www.g2.com/survey_responses/optimal-review-12991396)"** **Rating:** 5.0/5.0 stars *— Manasa G.* [Read full review](https://www.g2.com/survey_responses/optimal-review-12991396) --- **"[OW really saves the day when I need to create in depth user research studies for my customers!](https://www.g2.com/survey_responses/optimal-review-12528173)"** **Rating:** 4.5/5.0 stars *— Alysson Franklin M.* [Read full review](https://www.g2.com/survey_responses/optimal-review-12528173) --- #### What Are G2 Users Discussing About Optimal? - [What is Reframer used for?](https://www.g2.com/discussions/what-is-reframer-used-for) - [What is Treejack software?](https://www.g2.com/discussions/what-is-treejack-software) - [Is Optimal Workshop free?](https://www.g2.com/discussions/is-optimal-workshop-free) - [How do you use Optimal Workshop?](https://www.g2.com/discussions/how-do-you-use-optimal-workshop) - [What is optimal workshop software?](https://www.g2.com/discussions/what-is-optimal-workshop-software) ### 17. [VWO Insights - Web](https://www.g2.com/products/vwo-insights-web/reviews) Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in your website visitors' purchase journeys. VWO Insights - Web stands apart as the only visitor behavior analytics solution in the market that offers a connected view of visitor behavior analytics, capturing the complete journey of website users. This unique capability allows businesses to access session recordings of every user visit, providing unprecedented insight into visitor interactions. Additionally, VWO Web Insights encompasses of four powerful tools – heatmaps, session recordings, surveys, and form field analytics – into a single, cohesive product. Our advanced segmentation filters let you hone in on specific user groups by device type, operating system, geography, user status (new or returning), language, and more. Custom event filters give you the power to track and analyze visitor actions during key moments in your website, providing the context you need to optimize the visitor experience. These insights drive informed decision-making, ultimately reducing churn and lifting conversion rates. Privacy is paramount; we ensure your data collection complies with GDPR, SOC2, and other privacy standards. Learn about our privacy practices at VWO Privacy Principles - https://vwo.com/compliance/privacy-principles/ **Average Rating:** 4.2/5.0 **Total Reviews:** 61 **How Do G2 Users Rate VWO Insights - Web?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 7.9/10 (Category avg: 8.6/10) - **Question Types:** 6.7/10 (Category avg: 8.9/10) - **Data Exporting:** 7.1/10 (Category avg: 8.7/10) **Who Is the Company Behind VWO Insights - Web?** - **Seller:** [Wingify](https://www.g2.com/sellers/wingify) - **Year Founded:** 2010 - **HQ Location:** New Delhi - **Twitter:** @wingify (7,336 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1775796/ (471 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Internet - **Company Size:** 53% Mid-Market, 32% Small-Business #### What Are VWO Insights - Web's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Features (2 reviews) - AI Integration (1 reviews) - Analytics (1 reviews) - Automation (1 reviews) **Cons:** - Limited Features (2 reviews) - Complexity Issues (1 reviews) - Customization Difficulty (1 reviews) - Expensive (1 reviews) - Filtering Issues (1 reviews) ### What Do G2 Reviewers Say About VWO Insights - Web? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of VWO Insights, highlighting its user-friendly interface and straightforward installation. - Users value the **user-friendly interface and advanced features** , enhancing their experience with VWO Insights. - Users appreciate the **AI-powered summaries** in VWO Insights, enhancing experience with convenient funnels and heatmaps. - Users appreciate the **AI-driven summaries and intuitive funnels and heatmaps** provided by VWO Insights for enhanced analysis. - Users appreciate the **automation features** of VWO Insights, making it easy to summarize recordings and analyze data. **Cons:** - Users find the **limited features** of VWO Insights restrict their ability to customize and fully utilize the tool. - Users find the **complexity of customizations** in VWO Insights challenging, especially for newcomers and multiple edits. - Users find the **customization difficulty** challenging, especially when using the core editor and navigating the user interface. - Users find the pricing structure **expensive** , expressing the need for more flexible and customizable options. - Users find **filtering issues** frustrating, as limited survey templates and lack of response recording hinder usability. #### What Are Recent G2 Reviews of VWO Insights - Web? **"[Easy to Use, Simple to Integrate, and Packed with Relevant Insights](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452)"** **Rating:** 4.0/5.0 stars *— aman g.* [Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452) --- **"[Easy to use](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047)"** **Rating:** 4.5/5.0 stars *— Marcella v.* [Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047) --- #### What Are G2 Users Discussing About VWO Insights - Web? - [What is VWO Insights used for?](https://www.g2.com/discussions/what-is-vwo-insights-used-for) ### 18. [Customerly](https://www.g2.com/products/customerly/reviews) Customerly is the AI customer support platform built around Aura — an autonomous AI agent that resolves and act on 81% of live chat, Whatsapp and email conversations end-to-end at a 4.3 CSAT, grounded in your own help center and product data so the answers are actually right. **Average Rating:** 4.4/5.0 **Total Reviews:** 38 **How Do G2 Users Rate Customerly?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 7.0/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 5.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Customerly?** - **Seller:** [Customerly](https://www.g2.com/sellers/customerly) - **Company Website:** https://www.customerly.io - **Year Founded:** 2017 - **HQ Location:** Dublin, IE - **Twitter:** @customerlyio (162 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10980230/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 74% Small-Business, 24% Mid-Market #### What Are Customerly's Pros and Cons? **Pros:** - Customer Support (11 reviews) - Features (8 reviews) - Useful (8 reviews) - Helpful (7 reviews) - Quick Setup (7 reviews) **Cons:** - Cost (4 reviews) - Cost Limitations (4 reviews) - Expensive (4 reviews) - AI Limitations (3 reviews) - Bugs (3 reviews) ### What Do G2 Reviewers Say About Customerly? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **stellar customer support** of Customerly, appreciating their quick responses and effective solutions. - Users love the **user-friendly interface and automation features** of Customerly, enhancing team efficiency and customer satisfaction. - Users appreciate the **automation and efficiency** of Customerly, significantly improving response quality and saving time for teams. - Users find Customerly's **helpful support team** responsive and effective, enhancing their overall customer interaction experience. - Users love the **quick setup** of Customerly, finding it user-friendly and customizable for their business needs. **Cons:** - Users find the **pricing too high** , with limited integrations and occasional minor bugs detracting from the overall experience. - Users often find the **pricey plans** of Customerly restrictive, impacting the overall value and integration options. - Users often find Customerly's pricing **expensive** , with concerns about limited integrations and minor bugs affecting usability. - Users express concerns about **AI limitations** , emphasizing the need for human assistance over automated responses. - Users report persistent **bugs** , especially with notifications, causing frustration and delays in communication with colleagues. #### What Are Recent G2 Reviews of Customerly? **"[It changed our way to support clients](https://www.g2.com/survey_responses/customerly-review-10827020)"** **Rating:** 4.5/5.0 stars *— Alberto C.* [Read full review](https://www.g2.com/survey_responses/customerly-review-10827020) --- **"[Agile, intuitive solution with impeccable customer service](https://www.g2.com/survey_responses/customerly-review-10847842)"** **Rating:** 5.0/5.0 stars *— Francisco D.* [Read full review](https://www.g2.com/survey_responses/customerly-review-10847842) --- #### What Are G2 Users Discussing About Customerly? - [What is Customerly used for?](https://www.g2.com/discussions/what-is-customerly-used-for) - 1 comment ### 19. [CustomerHero](https://www.g2.com/products/customerhero/reviews) We deliver world-class solutions for online surveys – from gathering data and analysis to undertaking appropriate actions that change brand recognition for the better. **Average Rating:** 4.8/5.0 **Total Reviews:** 19 **How Do G2 Users Rate CustomerHero?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) **Who Is the Company Behind CustomerHero?** - **Seller:** [CustomerHero](https://www.g2.com/sellers/customerhero) - **Year Founded:** 2006 - **HQ Location:** Warsaw - **Twitter:** @StartquestionHQ (72 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10890903 (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 58% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of CustomerHero? **"[Excellent tool and customer service!](https://www.g2.com/survey_responses/customerhero-review-4149190)"** **Rating:** 5.0/5.0 stars *— Jessica H.* [Read full review](https://www.g2.com/survey_responses/customerhero-review-4149190) --- **"[Advantages and disadvantages of software Startquestion Webankieta](https://www.g2.com/survey_responses/customerhero-review-4398205)"** **Rating:** 5.0/5.0 stars *— Verified User in Electrical/Electronic Manufacturing* [Read full review](https://www.g2.com/survey_responses/customerhero-review-4398205) --- #### What Are G2 Users Discussing About CustomerHero? - [What is Startquestion used for?](https://www.g2.com/discussions/what-is-startquestion-used-for) ### 20. [NGSurvey](https://www.g2.com/products/ngsurvey/reviews) ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs. Key Features and Functionality: - AI-Assisted Survey Creation: Leverage artificial intelligence to automatically generate and optimize survey questions, streamlining the survey design process. - Diverse Question Types: Access over 30 question types, including single and multiple-choice, matrix questions, rating scales, and specialized formats like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). - Multi-Channel Distribution: Distribute surveys through various channels such as email, web links, SMS, and WhatsApp, enhancing reach and respondent engagement. - Multi-Language Support: Create surveys in multiple languages, including right-to-left scripts like Arabic, to cater to a global audience. - Advanced Reporting and Analytics: Utilize AI-powered data analysis tools to gain actionable insights, with integration capabilities for platforms like Power BI and Tableau. - Customization and Branding: Customize surveys with your organization's branding, including logos, colors, and themes, to maintain a consistent brand identity. - Security and Compliance: Ensure data security with features like data encryption, Active Directory integration, and compliance with various data protection regulations. Primary Value and Solutions Provided: ngSurvey addresses the critical need for secure, flexible, and efficient survey solutions within enterprises. By offering an on-premise platform, it ensures that sensitive data remains within the organization's infrastructure, enhancing security and compliance. The AI-assisted features reduce the time and effort required to create and analyze surveys, allowing businesses to focus on deriving meaningful insights. Its multi-channel and multi-language capabilities enable organizations to reach a diverse audience effectively, while advanced analytics provide the tools necessary for informed decision-making. Overall, ngSurvey empowers businesses to collect, manage, and analyze data seamlessly, leading to improved strategies and outcomes. **Average Rating:** 4.2/5.0 **Total Reviews:** 27 **How Do G2 Users Rate NGSurvey?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind NGSurvey?** - **Seller:** [Data Illusion](https://www.g2.com/sellers/data-illusion) - **Year Founded:** 2006 - **HQ Location:** Chêne-Bourg, CH - **LinkedIn® Page:** https://www.linkedin.com/company/data-illusion **Who Uses This Product?** - **Company Size:** 36% Enterprise, 32% Mid-Market #### What Are NGSurvey's Pros and Cons? **Pros:** - Flexibility (3 reviews) - Quick Setup (3 reviews) - Setup Ease (3 reviews) - Automation (2 reviews) - Customizability (2 reviews) **Cons:** - Survey Issues (3 reviews) - Learning Curve (2 reviews) - Limited Customization (2 reviews) - Not User-Friendly (2 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About NGSurvey? *AI-generated summary from verified user reviews* **Pros:** - Users value NGSurvey's **flexibility** for its customizable features and seamless integration with various platforms. - Users find the **initial setup easy and intuitive** , allowing them to start using NGSurvey immediately and efficiently. - Users find the **initial setup easy and streamlined** , enabling quick adoption and efficient use of NGSurvey. - Users praise the **automation capabilities** of NGSurvey, streamlining survey processes and enhancing productivity for non-technical teams. - Users value the **unparalleled customizability** of NGSurvey, enabling tailored surveys and seamless integration with their brand. **Cons:** - Users struggle with **survey issues** like misclassification of feedback and difficulty in tracking respondent legitimacy. - Users often face a **significant implementation and learning curve** with NGSurvey, requiring extensive time and technical resources. - Users express frustration over **limited customization** in NGSurvey, particularly with misclassifications and lack of tailored insight categories. - Users find NGSurvey to have a **significant implementation and learning curve** , making it challenging for non-technical individuals. - Users find NGSurvey has a significant **complexity in implementation and learning** , requiring extensive time and resources for effective use. #### What Are Recent G2 Reviews of NGSurvey? **"[Powerful Analysis with AI, Simple Setup](https://www.g2.com/survey_responses/ngsurvey-review-12634370)"** **Rating:** 5.0/5.0 stars *— Arturo .* [Read full review](https://www.g2.com/survey_responses/ngsurvey-review-12634370) --- **"[GDPR-Compliant Surveys with Comprehensive Logic Features](https://www.g2.com/survey_responses/ngsurvey-review-12681539)"** **Rating:** 4.0/5.0 stars *— Havasi S.* [Read full review](https://www.g2.com/survey_responses/ngsurvey-review-12681539) --- #### What Are G2 Users Discussing About NGSurvey? - [What is NGSurvey used for?](https://www.g2.com/discussions/what-is-ngsurvey-used-for) ### 21. [Forsta](https://www.g2.com/products/forsta/reviews) Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com. **Average Rating:** 4.2/5.0 **Total Reviews:** 297 **How Do G2 Users Rate Forsta?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Forsta?** - **Seller:** [Forsta](https://www.g2.com/sellers/forsta) - **Year Founded:** 1990 - **HQ Location:** London, United Kingdom - **Twitter:** @Forstaglobal (840 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/forstainfo/ (436 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Project Manager, Manager - **Top Industries:** Market Research, Management Consulting - **Company Size:** 43% Mid-Market, 29% Enterprise #### What Are Forsta's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Insights (4 reviews) - Customization (3 reviews) - Data Analysis (3 reviews) - Efficiency Improvement (3 reviews) **Cons:** - Limited Options (3 reviews) - Poor Performance (3 reviews) - Time-Consuming (3 reviews) - Delay Issues (2 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About Forsta? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Forsta, enabling seamless report creation and effective data visualization. - Users value the **powerful visualization capabilities** of Forsta, enhancing market research and data reporting efficiency. - Users value the **customization options** in Forsta, enhancing their market research visualizations and data handling capabilities. - Users praise Forsta for its **powerful data analysis tools** that simplify complex research and enhance insights. - Users value the **efficiency improvement** of Forsta, benefiting from its powerful tools and responsive support team. **Cons:** - Users find **limited design options** and complex setups hinder personalization and overall usability of Forsta. - Users report **poor performance** with Forsta, citing issues like subpar video quality and long creation times. - Users find Forsta to be **time-consuming** for setup and project management, impacting efficiency and workflow. - Users report **delay issues** with Forsta, noting slow clip creation and frustratingly long processing times. - Users find the **pricing and customization costly** , especially for smaller teams and complex survey setups. #### What Are Recent G2 Reviews of Forsta? **"[Powerful Survey Tool with Room for Enhancement](https://www.g2.com/survey_responses/forsta-review-12708334)"** **Rating:** 4.0/5.0 stars *— Michael H.* [Read full review](https://www.g2.com/survey_responses/forsta-review-12708334) --- **"[Easy-to-Customize Survey Management with Helpful Crosstabs and Quotas](https://www.g2.com/survey_responses/forsta-review-12639408)"** **Rating:** 4.0/5.0 stars *— Chandra L.* [Read full review](https://www.g2.com/survey_responses/forsta-review-12639408) --- #### What Are G2 Users Discussing About Forsta? - [What is Forsta used for?](https://www.g2.com/discussions/what-is-forsta-used-for) - [Are confirmit surveys legit?](https://www.g2.com/discussions/are-confirmit-surveys-legit) - 1 comment ### 22. [Survey System](https://www.g2.com/products/survey-system/reviews) The Survey System is the most complete survey software package available! Create telephone, paper, mobile and web surveys. Create highly customizable professional reports online or on the desktop. **Average Rating:** 4.5/5.0 **Total Reviews:** 34 **How Do G2 Users Rate Survey System?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Survey System?** - **Seller:** [Creative Research Systems](https://www.g2.com/sellers/creative-research-systems) - **Year Founded:** 1982 - **HQ Location:** Sebastopol, CA - **LinkedIn® Page:** https://www.linkedin.com/company/creative-research-systems-inc-/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 38% Mid-Market, 38% Small-Business #### What Are Survey System's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Helpful (3 reviews) - Intuitive (3 reviews) - Quick Setup (3 reviews) - Setup Ease (3 reviews) **Cons:** - Learning Curve (4 reviews) - Survey Issues (3 reviews) - Limited Customization (2 reviews) - Formatting Issues (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Survey System? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Survey System enhances efficiency and simplifies survey creation and management. - Users value the **HR-focused design** of Survey System, enhancing response rates and delivering actionable data efficiently. - Users highlight the **intuitive setup** of Survey System, appreciating its ease of use for efficient survey creation and management. - Users commend the **quick and intuitive setup** of Survey System, enabling fast deployment for global HR operations. - Users appreciate the **easy setup** of Survey System, finding it hassle-free for structured research and operations. **Cons:** - Users struggle with the **steep learning curve** of the Survey System, making it hard for casual users to navigate. - Users often face **survey errors** leading to auto-screening, disrupting their ability to complete surveys effectively. - Users note the **limited customization** in Survey System, hindering regional adaptations and creating inefficiencies in survey creation. - Users feel the **limited customization options** in the survey builder restrict their creative potential and overall satisfaction. - Users find the **limited features** somewhat manageable, though they wish for more options in the Survey System. #### What Are Recent G2 Reviews of Survey System? **"[Easy, Efficient Survey Creation with Helpful Reporting](https://www.g2.com/survey_responses/survey-system-review-12779879)"** **Rating:** 4.5/5.0 stars *— Rehan A.* [Read full review](https://www.g2.com/survey_responses/survey-system-review-12779879) --- **"[Straightforward Survey Creation and Reporting That Makes Feedback Easy](https://www.g2.com/survey_responses/survey-system-review-12657177)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/survey-system-review-12657177) --- #### What Are G2 Users Discussing About Survey System? - [What software do surveys use?](https://www.g2.com/discussions/what-software-do-surveys-use) - [What is a survey software?](https://www.g2.com/discussions/what-is-a-survey-software) - [What is the purpose of survey software?](https://www.g2.com/discussions/what-is-the-purpose-of-survey-software) - 1 comment - [What are the features of a survey?](https://www.g2.com/discussions/what-are-the-features-of-a-survey) ### 23. [Unwrap.ai](https://www.g2.com/products/unwrap-ai/reviews) At Unwrap, we're on a mission to help fill the world with products people love. Our customer intelligence platform integrates with all of your feedback sources (support tickets, reviews, surveys, and more), then proactively extracts patterns and trends from your feedback and surfaces them to you. With a deeper understanding of all your customers, Unwrap helps you build your product roadmap in confidence, and helps you prevent churn by shipping features users actually want. **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Unwrap.ai?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.9/10) **Who Is the Company Behind Unwrap.ai?** - **Seller:** [Unwrap.ai](https://www.g2.com/sellers/unwrap-ai) - **Company Website:** https://unwrap.ai - **Year Founded:** 2022 - **HQ Location:** Santa Barbara, California - **Twitter:** @unwrapai (152 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/unwrapai/ (48 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 50% Mid-Market, 27% Enterprise #### What Are Unwrap.ai's Pros and Cons? **Pros:** - Helpful (3 reviews) - Ease of Use (2 reviews) - Feedback Management (2 reviews) - Improvement (2 reviews) - Intuitive (2 reviews) **Cons:** - Not Intuitive (3 reviews) - Limited Tools (2 reviews) - Poor Understanding (2 reviews) - AI Limitations (1 reviews) - Contact Management (1 reviews) ### What Do G2 Reviewers Say About Unwrap.ai? *AI-generated summary from verified user reviews* **Pros:** - Users find Unwrap.ai **incredibly helpful** for analyzing customer feedback, streamlining investigations, and enhancing team efficiency. - Users praise the **ease of use** of Unwrap.ai, finding it intuitive for analyzing customer comments effectively. - Users value the **feedback management capabilities** of Unwrap.ai, uncovering insights and enhancing customer understanding effectively. - Users value Unwrap.ai for its **continuous improvement** and responsiveness to customer feedback, enhancing overall user experience. - Users praise the **intuitive design** of Unwrap.ai, enabling quick mastery and higher adoption rates across organizations. **Cons:** - Users find the **process of clustering non-intuitive** , which complicates their ability to efficiently organize feedback. - Users find **limited tools** for custom searches and visualization, necessitating separate software for effective data analysis. - Users experience **poor understanding** of feedback trends, requiring excessive manual adjustments for accurate data representation. - Users note the **underdeveloped visualization tools** in Unwrap.ai, although AI capabilities effectively meet core needs. - Users find the **manual effort in contact management** cumbersome and suggest automating the assignment process. #### What Are Recent G2 Reviews of Unwrap.ai? **"[Unwrap Makes Feedback Reporting Effortless with Powerful AI, Dashboards, and Support](https://www.g2.com/survey_responses/unwrap-ai-review-12700187)"** **Rating:** 5.0/5.0 stars *— Marcello B.* [Read full review](https://www.g2.com/survey_responses/unwrap-ai-review-12700187) --- **"[Real-Time Alerts Turn Customer Feedback Into Actionable Insights](https://www.g2.com/survey_responses/unwrap-ai-review-12579424)"** **Rating:** 4.5/5.0 stars *— Verified User in Consumer Electronics* [Read full review](https://www.g2.com/survey_responses/unwrap-ai-review-12579424) --- ### 24. [Rival Technologies](https://www.g2.com/products/rival-technologies/reviews) Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally. Our platform transforms conventional surveys into personalized research experiences that emulate the way people communicate today. Built by a team with over 30 years of deep research experience, our platform brings both the voice of the customer and market into the boardroom to answer essential business questions. Rival’s suite of conversational research solutions is amplified by the power of AI to drive higher response rates, boost engagement, and accelerate time-to-insights. Our customers get faster, richer and more authentic insights with less time and effort. **Average Rating:** 4.6/5.0 **Total Reviews:** 36 **How Do G2 Users Rate Rival Technologies?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Rival Technologies?** - **Seller:** [Rival Technologies](https://www.g2.com/sellers/rival-technologies) - **Year Founded:** 2018 - **HQ Location:** Vancouver, BC - **Twitter:** @RivalTechCo (254 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18684341/ (52 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 43% Mid-Market, 27% Small-Business #### What Are Rival Technologies's Pros and Cons? **Pros:** - Helpful (4 reviews) - Ease of Use (2 reviews) - Efficiency (2 reviews) - Intuitive (2 reviews) - Quick Setup (2 reviews) **Cons:** - Survey Issues (2 reviews) - Complexity (1 reviews) - Formatting Issues (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Rival Technologies? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **helpful customer service** and intuitive nature of Rival Technologies' chat and survey platform. - Users appreciate the **ease of use** of Rival Technologies, praising its simplicity and efficient feedback collection. - Users value the **efficiency** of Rival Technologies for its seamless implementation and real-time feedback insights. - Users find the platform **intuitive** , enhancing user experience and simplifying interactions with fast survey responses. - Users praise the **quick setup** of Rival Technologies, enabling seamless start and efficient data collection. **Cons:** - Users report issues with the **survey process** , such as clunky UI/UX and cumbersome reporting downloads affecting usability. - Users find the **survey building UI/UX clunky** , experiencing issues with changes reverting and jumping text boxes. - Users experience **formatting issues** with Rival Technologies that prolong the process of finalizing reports and presentations. - Users experience **integration issues** that complicate data collection and reporting, though support is helpful in navigating them. - Users note a **learning curve** due to clunky reporting and challenges in data segmentation, though support is helpful. #### What Are Recent G2 Reviews of Rival Technologies? **"[simple to use](https://www.g2.com/survey_responses/rival-technologies-review-12626430)"** **Rating:** 4.5/5.0 stars *— Giovanni L.* [Read full review](https://www.g2.com/survey_responses/rival-technologies-review-12626430) --- **"[Intuitive Survey Creation with Excellent UX](https://www.g2.com/survey_responses/rival-technologies-review-12967124)"** **Rating:** 5.0/5.0 stars *— Eider V.* [Read full review](https://www.g2.com/survey_responses/rival-technologies-review-12967124) --- ### 25. [Cint](https://www.g2.com/products/cint/reviews) Cint is a global leader in research and measurement technology connecting brands, researchers, academics, or anyone with a question, to a network of over 800 suppliers representing millions of engaged respondents in 130+ countries. The Cint Exchange empowers users to gather insights at scale to build business strategies, develop research-enabled solutions, publish credible research, and more. Lucid Measurement by Cint, our advanced set of media measurement solutions, gives advertisers, media owners, and agencies the tools to measure the effectiveness and brand lift of cross-channel advertising campaigns in real time to optimize media performance while campaigns are live. Both products leverage Cint’s global network of suppliers including panel providers, mobile apps, loyalty programs, and other online communities. These companies use our audience monetization tools to monetize their communities by matching them to survey opportunities. At Cint, we’re feeding the world’s curiosity. Cint Group AB (publ), listed on Nasdaq Stockholm (STO: CINT), has a global workforce of over 800. Cint has offices in Stockholm, London, New York, New Orleans, Singapore, Gurgaon, and Sydney, among other locations. **Average Rating:** 4.3/5.0 **Total Reviews:** 28 **How Do G2 Users Rate Cint?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Cint?** - **Seller:** [Cint](https://www.g2.com/sellers/cint) - **HQ Location:** Stockholm, SE - **Twitter:** @CintGroup (7,935 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/41996 (921 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Market Research - **Company Size:** 52% Small-Business, 21% Mid-Market #### What Are Cint's Pros and Cons? **Pros:** - Efficiency (6 reviews) - Setup Ease (6 reviews) - Ease of Use (5 reviews) - Simple (4 reviews) - Quick Setup (2 reviews) **Cons:** - Survey Issues (3 reviews) - Dashboard Issues (1 reviews) - Data Visualization (1 reviews) - Email Functionality (1 reviews) - Integration Difficulty (1 reviews) ### What Do G2 Reviewers Say About Cint? *AI-generated summary from verified user reviews* **Pros:** - Users value Cint for its **efficiency** , streamlining workflows and ensuring high-quality data collection in market research. - Users find **setup ease** with Cint to be smooth and simple, enhancing overall user experience and workflow efficiency. - Users value the **ease of use** of Cint, enjoying its user-friendly tools and efficient data handling. - Users appreciate Cint for its **ease of use and simple setup** , enhancing the overall survey experience and efficiency. - Users praise Cint for its **quick setup** and straightforward onboarding, enabling immediate and effective use of the platform. **Cons:** - Users face **limited survey availability** and repetitive questions, which hinders a smoother experience with Cint. - Users find the **dashboard issues** hinder effective visualization and limit the media measurement capabilities of Cint. - Users find the **data visualization** capabilities lacking compared to expectations, with room for improvement in the dashboards. - Users find **integration difficulty** with Cint, noting limited options for survey customization and connectivity challenges. - Users find the **steep learning curve** for advanced sample targeting challenging and frustrating to navigate. #### What Are Recent G2 Reviews of Cint? **"[Streamlines Survey Participation Efficiently](https://www.g2.com/survey_responses/cint-review-12812490)"** **Rating:** 4.0/5.0 stars *— Navin P.* [Read full review](https://www.g2.com/survey_responses/cint-review-12812490) --- **"[Insightful Surveys, Needs Broader Reach](https://www.g2.com/survey_responses/cint-review-12704660)"** **Rating:** 4.0/5.0 stars *— Nabin Raj B.* [Read full review](https://www.g2.com/survey_responses/cint-review-12704660) --- #### What Are G2 Users Discussing About Cint? - [What is Cint Insights Exchange used for?](https://www.g2.com/discussions/what-is-cint-insights-exchange-used-for) - 2 comments ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams. --- ## What Are the Most Common Questions About Survey Software? *AI-generated · Last updated: June 3, 2026* ### Popular survey apps for market research Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — market research with analytics and logic. - [Jotform](https://www.g2.com/products/jotform) — surveys, registrations, and data collection. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — customer feedback and real-time reporting. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for customer insights. ### Affordable survey platforms with the best features Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — templates, logic, and reporting tools. - [Jotform](https://www.g2.com/products/jotform) — forms, approvals, and integrations. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — easy setup with analytics dashboards. - [Tally](https://www.g2.com/products/tally-forms-tally) — simple forms with flexible logic. ### Best-rated survey software for customer satisfaction Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — customer satisfaction and feedback analysis. - [Jotform](https://www.g2.com/products/jotform) — customer surveys with response dashboards. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — satisfaction tracking with simple reports. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for response quality. ### What should buyers look for in survey software According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone. ### How do teams use survey software for customer feedback According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.